{"id":270436,"date":"2024-03-22T13:28:07","date_gmt":"2024-03-22T13:28:07","guid":{"rendered":"https:\/\/onedesk.com\/hipaa-konforme-loesung\/"},"modified":"2024-07-19T20:23:58","modified_gmt":"2024-07-19T20:23:58","slug":"hipaa-konforme-loesung","status":"publish","type":"page","link":"https:\/\/onedesk.com\/de\/hipaa-konforme-loesung\/","title":{"rendered":"HIPAA-konforme L\u00f6sung"},"content":{"rendered":"\t\t
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HIPAA-konforme L\u00f6sung<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Kunden unterst\u00fctzen, Projekte verwalten und Services bereitstellen \u2013 OneDesk ist eine HIPAA-konforme L\u00f6sung f\u00fcr Helpdesk, Projektmanagement und professionelle Serviceautomatisierung. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tMelde dich kostenlos an!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Leistungsstarke HIPAA-Helpdesk-L\u00f6sung<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Bieten Sie Kunden oder Endbenutzern Support in einer HIPAA-konformen Umgebung. Tickets k\u00f6nnen automatisch per E-Mail eingereicht werden. Verwenden Sie au\u00dferdem das OneDesk-Widget, das Folgendes umfasst: Webformulare, ein Kundenportal, Live-Chat und eine Wissensdatenbank. Unabh\u00e4ngig davon, wie ein Kunde Kontakt aufnimmt, k\u00f6nnen Sie Anfragen von OneDesk aus beantworten und l\u00f6sen.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\n E-Mail-Integration\n \n <\/h3>\n
\n Integrieren Sie Office 365 oder Google Workspace, um Tickets per E-Mail zu erstellen. Tickets werden automatisch aus E-Mails erfasst. Sie k\u00f6nnen direkt aus dem Ticket heraus antworten, das im Posteingang des Kunden landet. <\/div>\n <\/div>\n\n <\/div>\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t
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\n\n Support-Tools\n \n <\/h3>\n
\n OneDesk bietet integrierte Support-Tools. Erm\u00f6glichen Sie Kunden, Tickets \u00fcber konfigurierbare Anfrageformulare einzureichen. L\u00f6sen Sie Probleme schnell mit Live-Chat. Bieten Sie Self-Service-Optionen mit dem Portal und der Wissensdatenbank. <\/div>\n <\/div>\n\n <\/div>\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t
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\n\n Kontextbezogene Zusammenarbeit\n \n <\/h3>\n
\n @ Erw\u00e4hnen Sie Ihr Team bei Tickets oder Aufgaben, um es in die Konversation einzubeziehen. Gespr\u00e4che k\u00f6nnen mit der Arbeit verkn\u00fcpft werden, sodass jeder im Kontext bleiben kann. <\/div>\n <\/div>\n\n <\/div>\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t
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All-in-One-HIPAA-Projektmanagement<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Verwalten Sie alle Ihre Kunden- oder internen Projekte in OneDesk. Decken Sie den gesamten Projektlebenszyklus ab. Planen Sie die Arbeit, Aufgaben, Kosten und den Zeitplan. Verfolgen Sie die Arbeit und den Fortschritt, w\u00e4hrend sie stattfinden.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"planning\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\n Arbeitsansichten\n \n <\/h3>\n
\n Nutzen Sie leistungsstarke Arbeitsansichten zur Verwaltung Ihrer Projekte. Nutzen Sie das Gantt-Diagramm, das Kanban-Board, die Liste und mehr. Filtern, gruppieren und passen Sie Ihre Arbeitsansichten an. Teilen Sie Ihre benutzerdefinierten Ansichten mit Ihrem Team. <\/div>\n <\/div>\n\n <\/div>\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t
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\n\n Automatisierung\n \n <\/h3>\n
\n Automatisieren Sie Prozesse, sparen Sie Zeit und reduzieren Sie Wiederholungen. Automatisches Zuweisen, Weiterleiten, Aktualisieren, Antworten und vieles mehr. <\/div>\n <\/div>\n\n <\/div>\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t
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\n\n Berichterstattung\n \n <\/h3>\n
\n Treffen Sie datengesteuerte Entscheidungen mit integrierten Diagrammen und Grafiken sowie der Erstellung benutzerdefinierter Berichte. Planen Sie Berichte so, dass sie automatisch per E-Mail versendet werden. <\/div>\n <\/div>\n\n <\/div>\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t
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Professionelle Dienstleistungen verwalten <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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OneDesk bietet Tools zur Verwaltung Ihrer Kundenprojekte. Bleiben Sie organisiert und halten Sie Ihr Budget ein, indem Sie die Zeit f\u00fcr Aufgaben und Support-Tickets erfassen. Erstellen Sie Angebote f\u00fcr Projekte und stellen Sie Kunden die geleistete Arbeit in Rechnung. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\n Projektvorlagen\n \n <\/h3>\n
\n Starten Sie im Handumdrehen neue Projekte oder Prozesse! Erstellen Sie Ihre eigenen Projektvorlagen, um ganz einfach neue Projekte zu erstellen oder Angebote zu erstellen. <\/div>\n <\/div>\n\n <\/div>\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t
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\n\n Zeiterfassung\n \n <\/h3>\n
\n Verfolgen Sie die Zeit f\u00fcr Support-Tickets und Projektaufgaben. Drilldown zur protokollierten Zeit basierend auf Kunde, Mitarbeiter, Projekt und mehr. <\/div>\n <\/div>\n\n <\/div>\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t
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\n\n Finanzen \n \n <\/h3>\n
\n Rechnungen f\u00fcr die Arbeit direkt von OneDesk aus. Erstellen Sie Angebote aus Projektvorlagen. Wandeln Sie Angebote direkt in Rechnungen um. Erstellen Sie Rechnungen f\u00fcr erfasste Zeit oder im Voraus bezahlte Supportstunden. <\/div>\n <\/div>\n\n <\/div>\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t
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Eine sichere HIPAA-konforme L\u00f6sung<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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F\u00fcr Organisationen, die die HIPAA-Konformit\u00e4t erreichen m\u00f6chten, stellen wir unser Business Associate Agreement (BAA) zur Verf\u00fcgung. Weitere Informationen zum Prozess finden Sie unter: HIPAA-Konformit\u00e4t mit OneDesk .<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tSichere Cloud-Plattform\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tGehostet auf AWS, das ein hohes Ma\u00df an Sicherheit und HIPAA-Konformit\u00e4t bietet.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tOption vor Ort\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tOn-Premise- oder Private-Cloud-Optionen zur Verwaltung Ihrer eigenen Daten und Infrastruktur. \t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tZwei-Faktor-Authentifizierung\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tZus\u00e4tzliche Sicherheit mit 2FA per E-Mail f\u00fcr Agenten in Ihrem Konto. \t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tZugriffskontrollen auf Benutzerebene\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tKonfigurieren Sie eine detaillierte Kontrolle \u00fcber Berechtigungen und Zugriff f\u00fcr Benutzer in Ihrem Konto. \t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tAktivit\u00e4tsaudit\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tVerfolgen Sie mit dem Audit-Protokoll die in Ihrem Konto durchgef\u00fchrten Aktivit\u00e4ten. \t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tVerschl\u00fcsselt\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tSSL-Verschl\u00fcsselungssicherheitsprotokoll, um sicherzustellen, dass Ihre Daten w\u00e4hrend der \u00dcbertragung sicher sind.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tMelde dich kostenlos an<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tAlle Funktionen anzeigen > <\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Kostenlos testen<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Testen Sie alle Funktionen von OneDesk 14 Tage lang kostenlos. Keine Kreditkarte ben\u00f6tigt. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tMelde dich kostenlos an!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

HIPAA-konforme L\u00f6sung Kunden unterst\u00fctzen, Projekte verwalten und Services bereitstellen \u2013 OneDesk ist eine HIPAA-konforme L\u00f6sung f\u00fcr Helpdesk, Projektmanagement und professionelle Serviceautomatisierung. Melde dich kostenlos an! Leistungsstarke HIPAA-Helpdesk-L\u00f6sung Bieten Sie Kunden oder Endbenutzern Support in einer HIPAA-konformen Umgebung. Tickets k\u00f6nnen automatisch per E-Mail eingereicht werden. Verwenden Sie au\u00dferdem das OneDesk-Widget, das Folgendes umfasst: Webformulare, ein Kundenportal, […]<\/p>\n","protected":false},"author":30,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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OneDesk<\/title>\n<meta name=\"description\" content=\"OneDesk ist eine HIPAA-kompatible Komplettl\u00f6sung f\u00fcr Helpdesk, Projektmanagement und Automatisierung professioneller Dienstleistungen.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/onedesk.com\/de\/hipaa-konforme-loesung\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"HIPAA-konforme Softwarel\u00f6sung | OneDesk\" \/>\n<meta property=\"og:description\" content=\"OneDesk ist eine HIPAA-kompatible Komplettl\u00f6sung f\u00fcr Helpdesk, Projektmanagement und Automatisierung professioneller Dienstleistungen.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/onedesk.com\/de\/hipaa-konforme-loesung\/\" \/>\n<meta property=\"og:site_name\" content=\"OneDesk\" \/>\n<meta property=\"article:publisher\" 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