{"id":296171,"date":"2025-06-04T17:39:27","date_gmt":"2025-06-04T17:39:27","guid":{"rendered":"https:\/\/onedesk.com\/solarwinds-servicedesk-alternative\/"},"modified":"2025-06-04T17:39:56","modified_gmt":"2025-06-04T17:39:56","slug":"solarwinds-servicedesk-alternative","status":"publish","type":"page","link":"https:\/\/onedesk.com\/de\/solarwinds-servicedesk-alternative\/","title":{"rendered":"SolarWinds Service Desk Alternative"},"content":{"rendered":"\t\t
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OneDesk, Alternative zum SolarWinds Service Desk<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Erleben Sie mit OneDesk eine benutzerfreundliche und dennoch leistungsstarke Alternative zum SolarWinds Service Desk.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"solarwinds\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Warum nach Alternativen zum SolarWinds Service Desk suchen? <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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SolarWinds ist eine Software-Suite mit mehreren Produkten f\u00fcr IT-Serviceabteilungen. Die L\u00f6sung SolarWinds Service Desk ist eine cloudbasierte Helpdesk-Software mit Ticket- und Incident-Management-Funktionen. SolarWinds Service Desk bietet vier verschiedene Tarife mit unterschiedlichen Preisen und Funktionen. Der Basistarif \u201eTeam\u201c kostet 19 US-Dollar pro Benutzer und Monat, der h\u00f6chste Tarif \u201eEnterprise\u201c 89 US-Dollar pro Benutzer und Monat. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Lernen Sie OneDesk kennen, die All-in-One-Alternative zu SolarWinds<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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OneDesk ist eine All-in-One-Servicedesk- und Projektmanagement-Software in einer Anwendung. OneDesk ist als Cloud- oder On-Premise-L\u00f6sung erh\u00e4ltlich. Es bietet viele der gleichen Funktionen wie SolarWinds, einschlie\u00dflich Ticketmanagement. Dar\u00fcber hinaus bietet OneDesk Funktionen wie Projektmanagement und kundenorientierte Anwendungen. Die Preisgestaltung von OneDesk ist einfach und erschwinglich. Bei OneDesk zahlen Sie nur f\u00fcr die Anzahl der Agenten. <\/p>

Sehen Sie, wie SolarWinds Service Desk und OneDesk im Vergleich abschneiden: <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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<\/td>OneDesk Help Desk<\/th>SolarWinds Service Desk<\/th>\n<\/tr>\n<\/thead>\n
Pricing<\/td>$10.99-26.99<\/b>\/user a month <\/td>$39.99 +<\/b>\/user a month<\/td>\n<\/tr>\n
Unlimited Customers\/End Users<\/td>\"Feature<\/td>\"Feature<\/td>\n<\/tr>\n
Email to Ticket<\/td>\"Feature<\/td>\"Feature<\/td>\n<\/tr>\n
Satisfaction Surveys<\/td>\"Feature<\/td>\"Feature<\/td>\n<\/tr>\n
Request Forms<\/td>\"Feature<\/td>\"Feature<\/td>\n<\/tr>\n
Knowledgebase<\/td>\"Feature<\/td>\"Feature<\/td>\n<\/tr>\n
Custom Email Templates<\/td>\"Feature<\/td>only in 'Advanced' plan or higher<\/td>\n<\/tr>\n
Time Tracking<\/td>\"Feature<\/td>\"Feature<\/td>\n<\/tr>\n
Service Level Agreements (SLAs)<\/td>\"Feature<\/td>\"Feature<\/td>\n<\/tr>\n
Automations<\/td>\"Feature<\/td>only in 'Advanced' plan or higher<\/td>\n<\/tr>\n
Custom Fields<\/td>\"Feature<\/td>only in 'Advanced' plan or higher<\/td>\n<\/tr>\n
Customer Portal<\/td>\"Feature<\/td>\"Feature<\/td>\n<\/tr>\n
Real-Time Agent Messaging<\/td>\"Feature<\/td>\"Feature<\/td>\n<\/tr>\n
Agent Collaboration<\/td>\"Feature<\/td>\"Feature<\/td>\n<\/tr>\n
Asset Management<\/td>\"Feature<\/td>\"Feature<\/td>\n<\/tr>\n
Custom Lifecycle Status<\/td>\"Feature<\/td>only in 'Advanced' plan or higher<\/td>\n<\/tr>\n
Scheduled Reports<\/td>\"Feature<\/td>only in 'Advanced' plan or higher<\/td>\n<\/tr>\n
Customer Live Chat<\/td>\"Feature<\/td>\"Feature<\/td>\n<\/tr>\n
Gantt Chart<\/td>\"Feature<\/td>\"Feature<\/td>\n<\/tr>\n
Kanban Board<\/td>\"Feature<\/td>\"Feature<\/td>\n<\/tr>\n
Project Management<\/td>\"Feature<\/td>\"Feature<\/td>\n<\/tr>\n
Built-in Integrations <\/td>\"Feature<\/td>\"Feature<\/td>\n<\/tr>\n
Public API<\/td>\"Feature<\/td>only in 'Advanced' plan or higher<\/td>\n<\/tr>\n
Mobile Responsive <\/td>\"Feature<\/td>\"Feature<\/td>\n<\/tr>\n
Mobile Apps<\/td>\"Feature<\/td>\"Feature<\/td>\n<\/tr>\n
AI Chatbot<\/td>\"Feature<\/td>\"Feature<\/td>\n<\/tr>\n
Activity Audit<\/td>\"Feature<\/td>only in 'Advanced' plan or higher<\/td>\n<\/tr>\n
User\/Team Roles<\/td>\"Feature<\/td>\"Feature<\/td>\n<\/tr>\n
Two Factor Authentication<\/td>\"Feature<\/td>\"Feature<\/td>\n<\/tr>\n
Single Sign On (SSO)<\/td>\"Feature<\/td>\"Feature<\/td>\n<\/tr>\n
HIPAA enabled<\/td>\"Featurewith HIPAA plan<\/td>only in 'Advanced' plan or higher<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Was kann OneDesk im Vergleich zum SolarWinds Service Desk bieten? <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Bieten Sie Endbenutzern Supportoptionen<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tSolarwinds Service Desk bietet Ihren Agenten zahlreiche Tools. F\u00fcr optimalen Support ist es jedoch wichtig, Ihren Kunden oder Endbenutzern auch eigene Tools zur Verf\u00fcgung zu stellen. In OneDesk umfassen diese Tools: ein Kundenportal, eine Wissensdatenbank, Anfrageformulare und einen Live-Chat. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Echtzeit- und kontextbezogene Nachrichten\u00fcbermittlung <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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SolarWinds bietet Tools f\u00fcr die Ticket-Zusammenarbeit. Alternativ bietet OneDesk neben der Echtzeit-Ticket-Zusammenarbeit auch einen Live-Messenger<\/a> . Kommunizieren Sie direkt mit Ihrem Team oder Ihren Kunden \u00fcber die integrierte Messaging-Funktion. Sie k\u00f6nnen Tickets aus Messenger-Konversationen erstellen oder auf bestehende Tickets verlinken. Durch die Verlinkung mit Tickets bleiben Sie stets im Kontext der Ticketdetails. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Arbeitsansichten\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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All-in-One-Projekt- und Servicemanagement<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Neben einer robusten Service-Desk-Software bietet OneDesk nahtlos in eine Anwendung integriertes Projektmanagement. Wandeln Sie jedes Ticket in eine Aufgabe um, um es zu planen und zu terminieren. Verwalten und planen Sie sogar ganze Projekte mit Tools wie Unteraufgaben, Aufgabenabh\u00e4ngigkeiten, einem Gantt-Diagramm und einem Kalender. Erfahren Sie mehr \u00fcber OneDesk f\u00fcr Projektmanagement.<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Sehen Sie, warum OneDesk die beste Alternative zu SolarWinds ist<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Testen Sie OneDesk selbst mit unserer v\u00f6llig kostenlosen 14-t\u00e4gigen Testversion.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tKostenlos starten<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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OneDesk, Alternative zum SolarWinds Service Desk Erleben Sie mit OneDesk eine benutzerfreundliche und dennoch leistungsstarke Alternative zum SolarWinds Service Desk. Warum nach Alternativen zum SolarWinds Service Desk suchen? SolarWinds ist eine Software-Suite mit mehreren Produkten f\u00fcr IT-Serviceabteilungen. Die L\u00f6sung SolarWinds Service Desk ist eine cloudbasierte Helpdesk-Software mit Ticket- und Incident-Management-Funktionen. SolarWinds Service Desk bietet vier […]<\/p>\n","protected":false},"author":30,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-296171","page","type-page","status-publish","hentry"],"yoast_head":"\nAlternative zum SolarWinds Service Desk \u2013 OneDesk<\/title>\n<meta name=\"description\" content=\"Suchen Sie nach einer Alternative zu SolarWinds Service Desk? Vergleichen Sie OneDesk hinsichtlich Funktionen und Preis.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/onedesk.com\/de\/solarwinds-servicedesk-alternative\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Alternative zum SolarWinds Service Desk \u2013 OneDesk\" \/>\n<meta property=\"og:description\" content=\"Suchen Sie nach einer Alternative zu SolarWinds Service Desk? 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