{"id":63973,"date":"2021-03-10T19:01:43","date_gmt":"2021-03-10T19:01:43","guid":{"rendered":"https:\/\/onedesk.com\/anwendungsfall\/kombinieren-von-helpdesk-projektmanagement\/"},"modified":"2023-09-27T16:03:06","modified_gmt":"2023-09-27T16:03:06","slug":"kombinieren-von-helpdesk-projektmanagement","status":"publish","type":"page","link":"https:\/\/onedesk.com\/de\/anwendungsfall\/kombinieren-von-helpdesk-projektmanagement\/","title":{"rendered":"Kombinieren von Helpdesk und Projektmanagement"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"63973\" class=\"elementor elementor-63973 elementor-53207\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-41e7db1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"41e7db1\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-659d2c3\" data-id=\"659d2c3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-197b547 elementor-widget elementor-widget-heading\" data-id=\"197b547\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">OneDesk f\u00fcr Helpdesk und Projektmanagement<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fb98f7e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fb98f7e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fed8e7d\" data-id=\"fed8e7d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4cef9e9 elementor-widget elementor-widget-text-editor\" data-id=\"4cef9e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><\/p>\n<p>OneDesk kombiniert Helpdesk und Projektmanagement mit allen Funktionen auf einer einzigen Plattform.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2ad4bee elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2ad4bee\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-df895e0\" data-id=\"df895e0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-57de421 elementor-align-center elementor-widget elementor-widget-global elementor-global-239885 elementor-global-131872 elementor-widget-button\" data-id=\"57de421\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg elementor-animation-grow\" href=\"https:\/\/onedesk.com\/de\/melde-dich-kostenlos-an\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Melde dich kostenlos an!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-373aabb elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"373aabb\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-d0f4887\" data-id=\"d0f4887\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5450c4c elementor-widget elementor-widget-heading\" data-id=\"5450c4c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Mehrere L\u00f6sungen in einer Software<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f161646 elementor-widget elementor-widget-text-editor\" data-id=\"f161646\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Die einzigartige <a href=\"https:\/\/onedesk.com\/de\/features-index\/\">Funktionssuite<\/a> von OneDesk bietet sowohl eine vollst\u00e4ndige Helpdesk- als auch eine Projektmanagement-Software. Diese beiden L\u00f6sungen sind in einer Anwendung enthalten und arbeiten nahtlos zusammen.&nbsp;<\/p>\n<p>Unterst\u00fctzen Sie Kunden bei der Verwaltung interner Projekte. Erhalten Sie Anfragen oder Feedback zu Ihren Dienstleistungen; Arbeiten Sie mit Kunden an Projektaufgaben zusammen. Wie Sie arbeiten, bleibt Ihnen \u00fcberlassen \u2013 OneDesk bietet anpassbare Arbeitsabl\u00e4ufe.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-80d5d58\" data-id=\"80d5d58\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a198849 elementor-widget elementor-widget-image\" data-id=\"a198849\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"480\" height=\"526\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/06\/project-management-cards.webp\" class=\"attachment-large size-large wp-image-233856\" alt=\"full project management\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/06\/project-management-cards.webp 480w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/06\/project-management-cards-274x300.webp 274w\" sizes=\"(max-width: 480px) 100vw, 480px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f790411 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f790411\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-92e2a88\" data-id=\"92e2a88\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f1acbd1 elementor-widget elementor-widget-image\" data-id=\"f1acbd1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"848\" height=\"659\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/12\/FeaturesReports.png\" class=\"attachment-large size-large wp-image-153108\" alt=\"Diagramme und Berichte\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/12\/FeaturesReports.png 848w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/12\/FeaturesReports-300x233.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/12\/FeaturesReports-768x597.png 768w\" sizes=\"(max-width: 848px) 100vw, 848px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-77d1dd5\" data-id=\"77d1dd5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e395b0e elementor-widget elementor-widget-heading\" data-id=\"e395b0e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Erf\u00fcllen Sie mehrere organisatorische Anforderungen<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aa3e2f4 elementor-widget elementor-widget-text-editor\" data-id=\"aa3e2f4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Support, Marketing, IT, Entwicklung \u2013 alle Teams, die Sie haben, k\u00f6nnen alle in einem System arbeiten. Warum f\u00fcr mehrere Anwendungen bezahlen, lernen oder zwischen ihnen wechseln? OneDesk erm\u00f6glicht allen Ihren Teams Zugriff auf alle ihre kombinierten Helpdesk- und Projektmanagementanforderungen. <a href=\"https:\/\/onedesk.com\/da\/videos\/onedesk-get-started-project-roller-permissions\/\">Mithilfe von Berechtigungen und Zugriffskontrollen<\/a> k\u00f6nnen Sie daf\u00fcr sorgen, dass Ihre Arbeit f\u00fcr die richtigen Personen relevant und zug\u00e4nglich bleibt.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-278d76e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"278d76e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-88d9ca5\" data-id=\"88d9ca5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-db9e12e elementor-widget elementor-widget-heading\" data-id=\"db9e12e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Verbessern Sie die Kunden- und Endbenutzerbeziehungen mit einem Helpdesk<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0606850 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0606850\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-f2d2531\" data-id=\"f2d2531\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cfec810 elementor-widget elementor-widget-heading\" data-id=\"cfec810\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Bieten Sie Unterst\u00fctzung oder Follow-up<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6117f62 elementor-widget elementor-widget-text-editor\" data-id=\"6117f62\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Kunden k\u00f6nnen W\u00fcnsche, Fragen, Feedback und mehr als <a href=\"https:\/\/onedesk.com\/da\/videos\/kom-i-gang-billetter-oversigt\/\">Tickets<\/a> einreichen. Sie k\u00f6nnen Tickets direkt aus Ihrem\/Ihren E-Mail-Postf\u00e4chern oder <a href=\"https:\/\/onedesk.com\/de\/features-index\/mehrere-moeglichkeiten-tickets-zu-erstellen\/\">mehreren anderen Kan\u00e4len<\/a> in OneDesk empfangen. Durch die Zentralisierung Ihrer Tickets wird der Kundenservice einfacher. Reagieren Sie einem Kunden direkt von OneDesk aus und Ihr Kunde erh\u00e4lt die Nachricht in seinem eigenen Posteingang.  <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-df3339a\" data-id=\"df3339a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-27a0b5d elementor-widget elementor-widget-image\" data-id=\"27a0b5d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"568\" height=\"290\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/Picture-1.webp\" class=\"attachment-large size-large wp-image-161897\" alt=\"Helpdesk-Ticket-Zusammenarbeit\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/Picture-1.webp 568w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/Picture-1-300x153.webp 300w\" sizes=\"(max-width: 568px) 100vw, 568px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ce78fcf elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ce78fcf\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-b516e3a\" data-id=\"b516e3a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-79edf7e elementor-widget elementor-widget-image\" data-id=\"79edf7e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"726\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/08\/Marketing-Client-Portal-1024x726.webp\" class=\"attachment-large size-large wp-image-238717\" alt=\"Self-Service-Portal-Software\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/08\/Marketing-Client-Portal-1024x726.webp 1024w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/08\/Marketing-Client-Portal-300x213.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/08\/Marketing-Client-Portal-768x545.webp 768w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/08\/Marketing-Client-Portal.webp 1046w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-e3b18a2\" data-id=\"e3b18a2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-657f8c3 elementor-widget elementor-widget-heading\" data-id=\"657f8c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Arbeiten Sie mit Kunden zusammen<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1083bae elementor-widget elementor-widget-text-editor\" data-id=\"1083bae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Nutzen Sie die kundenorientierten Anwendungen von OneDesk, um die Kommunikation oder Zusammenarbeit mit Kunden oder Endbenutzern zu erleichtern. Das <a href=\"https:\/\/onedesk.com\/de\/kunden-apps\/ticket-portal-software\/\">Portal<\/a> bietet Kunden die M\u00f6glichkeit, sich anzumelden und ihre Tickets oder Aufgaben anzuzeigen, neue Anfragen einzureichen, Dateien anzuh\u00e4ngen und zu kommunizieren. Sie k\u00f6nnen die Sichtbarkeits- und Berechtigungseinstellungen Ihres Portals entsprechend Ihren Anforderungen konfigurieren.  <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-989a153 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"989a153\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1c78dae\" data-id=\"1c78dae\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cefa97c elementor-widget elementor-widget-heading\" data-id=\"cefa97c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Erhalten Sie Anfragen und Feedback<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-391e1cb elementor-widget elementor-widget-text-editor\" data-id=\"391e1cb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u00dcber einen <a href=\"https:\/\/onedesk.com\/de\/features-index\/helpdesk-funktionen\/\">Helpdesk<\/a> k\u00f6nnen Fragen, Feedback oder Serviceanfragen entgegengenommen werden. Mithilfe von <a href=\"https:\/\/onedesk.com\/de\/features-index\/webformulare\/\">Webformularen<\/a> (Anfrageformularen) k\u00f6nnen Sie festlegen, wie Kunden diese Anfragen einreichen. Erstellen Sie Webformulare f\u00fcr Tickets oder Aufgaben, f\u00fcgen Sie benutzerdefinierte Felder hinzu und machen Sie Felder zu Pflichtfeldern. Webformulare stellen sicher, dass alle notwendigen Informationen erfasst werden.  <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-5ad5c82\" data-id=\"5ad5c82\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5613b2a elementor-widget elementor-widget-image\" data-id=\"5613b2a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"649\" height=\"794\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Design-Request-Webform.webp\" class=\"attachment-large size-large wp-image-236647\" alt=\"Antragsformulare f\u00fcr Design\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Design-Request-Webform.webp 649w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Design-Request-Webform-245x300.webp 245w\" sizes=\"(max-width: 649px) 100vw, 649px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c8a3f64 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c8a3f64\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a87471c\" data-id=\"a87471c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2b689d7 elementor-widget elementor-widget-heading\" data-id=\"2b689d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Verwalten Sie interne und externe Aufgaben und Projekte<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-82250f7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"82250f7\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-83d77bc\" data-id=\"83d77bc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-da34758 elementor-widget elementor-widget-image\" data-id=\"da34758\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"979\" height=\"409\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Bug-Tracking-Dashboard.webp\" class=\"attachment-large size-large wp-image-236338\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Bug-Tracking-Dashboard.webp 979w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Bug-Tracking-Dashboard-300x125.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Bug-Tracking-Dashboard-768x321.webp 768w\" sizes=\"(max-width: 979px) 100vw, 979px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7db5061\" data-id=\"7db5061\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-298ff11 elementor-widget elementor-widget-heading\" data-id=\"298ff11\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Verfolgen Sie Aufgaben und Tickets gemeinsam<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d872379 elementor-widget elementor-widget-text-editor\" data-id=\"d872379\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Arbeiten Sie an Aufgaben und betreuen Sie gleichzeitig Kunden. Verbessern Sie Ihre Dienstleistungen, indem Sie Kundenprobleme und Feedback verfolgen und dar\u00fcber berichten.  <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d4c34e2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d4c34e2\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-542bbd9\" data-id=\"542bbd9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f0d8c21 elementor-widget elementor-widget-heading\" data-id=\"f0d8c21\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Eskalieren Sie Probleme und Anfragen<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-70c336e elementor-widget elementor-widget-text-editor\" data-id=\"70c336e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Eskalieren Sie Support-Tickets in Aufgaben, sodass Sie die Arbeit darum herum planen oder sie in Ihre Projekt- oder Release-Zeitpl\u00e4ne aufnehmen k\u00f6nnen.  <\/p>\n<p>Wandeln Sie ein Ticket in eine Aufgabe um und leiten Sie es dann an das richtige Team oder einen Manager weiter. Senden Sie beispielsweise den <a href=\"https:\/\/onedesk.com\/de\/bug-tracking-tool\/\">Fehlerbericht<\/a> eines Kunden an das Test- oder Entwicklungsteam.  <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-00e7de5\" data-id=\"00e7de5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-056680f elementor-widget elementor-widget-image\" data-id=\"056680f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"637\" height=\"608\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/06\/Task-Detail.webp\" class=\"attachment-large size-large wp-image-233943\" alt=\"Ansicht der Aufgabendetails\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/06\/Task-Detail.webp 637w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/06\/Task-Detail-300x286.webp 300w\" sizes=\"(max-width: 637px) 100vw, 637px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c4fe1c6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c4fe1c6\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-9a3c695\" data-id=\"9a3c695\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-07f988f elementor-widget elementor-widget-image\" data-id=\"07f988f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"679\" height=\"283\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Gantt-Planned-ToolTip.webp\" class=\"attachment-large size-large wp-image-235407\" alt=\"Gantt-Diagramm Projektmanagement\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Gantt-Planned-ToolTip.webp 679w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Gantt-Planned-ToolTip-300x125.webp 300w\" sizes=\"(max-width: 679px) 100vw, 679px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-86ee8b4\" data-id=\"86ee8b4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-569b4a5 elementor-widget elementor-widget-heading\" data-id=\"569b4a5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Robustes Aufgabenmanagement<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1760277 elementor-widget elementor-widget-text-editor\" data-id=\"1760277\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OneDesk bietet <a href=\"https:\/\/onedesk.com\/de\/features-index\/aufgabenmanagement\/\">eine Aufgabenverwaltung<\/a> \u00fcber den gesamten Lebenszyklus. Planen und planen Sie Aufgaben mithilfe von Gantt-Diagrammen und Kalendern. Erstellen Sie Unteraufgaben, um komplexe Arbeiten aufzuschl\u00fcsseln. Richten Sie Aufgabenabh\u00e4ngigkeiten ein, z. B. von Anfang bis Ende oder von Ende bis Anfang.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3a140d4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3a140d4\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-e1357da\" data-id=\"e1357da\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b28c901 elementor-widget elementor-widget-heading\" data-id=\"b28c901\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Vereinfachen Sie Ihren Arbeitsablauf<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4134798 elementor-widget elementor-widget-text-editor\" data-id=\"4134798\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Richten Sie Ihre Arbeit ein und vereinfachen Sie sie mithilfe flexibler <a href=\"https:\/\/onedesk.com\/de\/help-desk-automatisierungs-ideen\/\">Automatisierungen<\/a> . Zum Beispiel:<\/p>\n<ul>\n<li>Leiten Sie Tickets automatisch an das richtige Team weiter.<\/li>\n<li>Senden Sie Benachrichtigungen, bevor eine Aufgabe f\u00e4llig ist.<\/li>\n<li>Weisen Sie eine Aufgabe neu zu, wenn sie einen bestimmten <a href=\"https:\/\/onedesk.com\/de\/features-index\/konfigurierbare-status\/\">Status<\/a> erreicht.<\/li>\n<li>und vieles mehr!<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6b6053d\" data-id=\"6b6053d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8a8487f elementor-widget elementor-widget-image\" data-id=\"8a8487f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"549\" height=\"349\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/WorkflowsHome.webp\" class=\"attachment-large size-large wp-image-161908\" alt=\"Helpdesk-Management-Automatisierungen\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/WorkflowsHome.webp 549w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/WorkflowsHome-300x191.webp 300w\" sizes=\"(max-width: 549px) 100vw, 549px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-28724d5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"28724d5\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8e021a7\" data-id=\"8e021a7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4c14484 elementor-widget elementor-widget-heading\" data-id=\"4c14484\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Mehr zur Kombination von Helpdesk und Projektmanagement<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7279442 uael-post__arrow-outside elementor-widget elementor-widget-uael-posts\" data-id=\"7279442\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;card_slides_to_show&quot;:3,&quot;card_slides_to_show_tablet&quot;:2,&quot;card_slides_to_show_mobile&quot;:1}\" data-widget_type=\"uael-posts.card\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"uael-post__header\">\n\t\t\t\t\t<\/div>\n\t\t<div class=\"uael-post__body\">\n\t\t\t\n\t\t\n\t\t<div class=\"uael-post-grid uael-posts\" data-query-type=\"custom\" data-structure=\"carousel\" data-layout=\"\" data-page=\"63973\" data-skin=\"card\" data-filter-default=\"\" data-offset-top=\"30\" data-post_slider=\"{&quot;slidesToShow&quot;:3,&quot;slidesToScroll&quot;:1,&quot;autoplaySpeed&quot;:5000,&quot;autoplay&quot;:true,&quot;infinite&quot;:true,&quot;pauseOnHover&quot;:true,&quot;speed&quot;:500,&quot;arrows&quot;:true,&quot;dots&quot;:true,&quot;rtl&quot;:false,&quot;prevArrow&quot;:&quot;&lt;button type=\\&quot;button\\&quot; data-role=\\&quot;none\\&quot; class=\\&quot;slick-prev\\&quot; aria-label=\\&quot;Previous\\&quot; tabindex=\\&quot;0\\&quot; role=\\&quot;button\\&quot;&gt;&lt;i class=\\&quot;fa fa-angle-left\\&quot;&gt;&lt;\\\/i&gt;&lt;\\\/button&gt;&quot;,&quot;nextArrow&quot;:&quot;&lt;button type=\\&quot;button\\&quot; data-role=\\&quot;none\\&quot; class=\\&quot;slick-next\\&quot; aria-label=\\&quot;Next\\&quot; tabindex=\\&quot;0\\&quot; role=\\&quot;button\\&quot;&gt;&lt;i class=\\&quot;fa fa-angle-right\\&quot;&gt;&lt;\\\/i&gt;&lt;\\\/button&gt;&quot;,&quot;responsive&quot;:[{&quot;breakpoint&quot;:1024,&quot;settings&quot;:{&quot;slidesToShow&quot;:2,&quot;slidesToScroll&quot;:2}},{&quot;breakpoint&quot;:767,&quot;settings&quot;:{&quot;slidesToShow&quot;:1,&quot;slidesToScroll&quot;:1}}]}\" data-equal-height=\"\" data-post-count=\"1\">\n\n\t\t\t\t\t\t\t<div class=\"uael-post-grid__inner uael-post__columns-3 uael-post__columns-tablet-2 uael-post__columns-mobile-1\">\n\t\t\t\n<div class=\"uael-post-wrapper   4.-industrieanwendungen 6.-helpdesk-lab 7.-projektmanagementlabor \">\n\t<div class=\"uael-post__bg-wrap\">\n\n\t\t\t\t\n\t\t<div class=\"uael-post__inner-wrap uael-post__noimage\">\n\n\t\t\n\t\t\t\n\t\t\t<div class=\"uael-post__content-wrap\">\n\n\t\t\t\t\t<h4 class=\"uael-post__title\">\n\n\t\t\n\t\t\t\t\t\t<a href=\"https:\/\/onedesk.com\/de\/wie-ein-isp-onedesk-verwendet-um-seine-workflows-zu-verwalten\/\" target=\"_self\">\n\t\t\t\tWie ein ISP OneDesk verwendet, um seine Workflows zu verwalten\t\t\t<\/a>\n\n\t\t\t\t<\/h4>\n\t\t<div class=\"uael-post__separator\"><\/div>\n\t\t<div class=\"uael-post__excerpt\">\n\t\t\tJedes Unternehmen, das einen Service anbietet, verf\u00fcgt \u00fcber eine Reihe von Routine-Workflows und -Verfahren, mit denen es seine Kunden unterst\u00fctzt. Ein Internetdienstanbieter (ISP) ist keine ...\t\t<\/div>\n\n\t\t\t\t\t<a class=\"uael-post__read-more elementor-button\" href=\"https:\/\/onedesk.com\/de\/wie-ein-isp-onedesk-verwendet-um-seine-workflows-zu-verwalten\/\" target=\"_self\" aria-labelledby=\"uael-post-74697\">\n\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-icon elementor-align-icon-left\">\n\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t<span class=\"elementor-button-text\" id=uael-post-74697>Weiterlesen \u2192<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\n\t<\/div>\n\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t<div class=\"uael-post__footer\">\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3d01f9d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3d01f9d\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-159f39b\" data-id=\"159f39b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c4bfd94 elementor-widget elementor-widget-heading\" data-id=\"c4bfd94\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Probieren Sie OneDesk kostenlos aus<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ad650f5 elementor-widget elementor-widget-text-editor\" data-id=\"ad650f5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Testen Sie OneDesk 14 Tage lang kostenlos. Keine Kreditkarte ben\u00f6tigt. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9821335 elementor-align-center elementor-widget elementor-widget-global elementor-global-239885 elementor-global-131872 elementor-widget-button\" data-id=\"9821335\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg elementor-animation-grow\" href=\"https:\/\/onedesk.com\/de\/melde-dich-kostenlos-an\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Melde dich kostenlos an!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>OneDesk f\u00fcr Helpdesk und Projektmanagement OneDesk kombiniert Helpdesk und Projektmanagement mit allen Funktionen auf einer einzigen Plattform. Sign up free! Mehrere L\u00f6sungen in einer Software Die einzigartige Funktionssuite von OneDesk bietet sowohl eine vollst\u00e4ndige Helpdesk- als auch eine Projektmanagement-Software. Diese beiden L\u00f6sungen sind in einer Anwendung enthalten und arbeiten nahtlos zusammen.&nbsp; Unterst\u00fctzen Sie Kunden bei [&hellip;]<\/p>\n","protected":false},"author":30,"featured_media":0,"parent":63966,"menu_order":7,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-63973","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Kombination von Helpdesk und Projektmanagement in einem | OneDesk<\/title>\n<meta name=\"description\" content=\"OneDesk ist eine Softwarel\u00f6sung, die Helpdesk und Projektmanagement in einer einzigen Plattform vereint. Erfahren Sie mehr dar\u00fcber, was OneDesk kann.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/onedesk.com\/de\/anwendungsfall\/kombinieren-von-helpdesk-projektmanagement\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Kombination von Helpdesk und Projektmanagement in einem | OneDesk\" \/>\n<meta property=\"og:description\" content=\"OneDesk ist eine Softwarel\u00f6sung, die Helpdesk und Projektmanagement in einer einzigen Plattform vereint. Erfahren Sie mehr dar\u00fcber, was OneDesk kann.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/onedesk.com\/de\/anwendungsfall\/kombinieren-von-helpdesk-projektmanagement\/\" \/>\n<meta property=\"og:site_name\" content=\"OneDesk\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/OneDeskApp\" \/>\n<meta property=\"article:modified_time\" content=\"2023-09-27T16:03:06+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/06\/project-management-cards.webp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@OneDeskApp\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Kombination von Helpdesk und Projektmanagement in einem | OneDesk","description":"OneDesk ist eine Softwarel\u00f6sung, die Helpdesk und Projektmanagement in einer einzigen Plattform vereint. 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