{"id":76286,"date":"2021-03-17T18:29:18","date_gmt":"2021-03-17T18:29:18","guid":{"rendered":"https:\/\/onedesk.com\/saas-helpdesk-solutions-onedesk\/"},"modified":"2021-03-17T18:29:18","modified_gmt":"2021-03-17T18:29:18","slug":"saas-helpdesk-solutions-onedesk","status":"publish","type":"post","link":"https:\/\/onedesk.com\/de\/saas-helpdesk-solutions-onedesk\/","title":{"rendered":"Alles \u00fcber SaaS Helpdesk-L\u00f6sungen"},"content":{"rendered":"<h2 style=\"text-align: justify;\">Alles \u00fcber SaaS Helpdesk-L\u00f6sungen<\/h2>\n<p style=\"text-align: justify;\">Software as a Service (SaaS) &#8211; Was ist das, warum wird es immer beliebter und wie kann es Ihre Helpdesk-Vorg\u00e4nge unterst\u00fctzen?<\/p>\n<p style=\"text-align: justify;\">Es gibt verschiedene Varianten: DBaaS, IaaS und PaaS. Zusammen werden diese Variationen als &#8220;The Cloud&#8221; oder &#8220;Cloud Computing&#8221; bezeichnet.<\/p>\n<p style=\"text-align: justify;\">SaaS-Helpdesk-L\u00f6sungen werden immer beliebter und k\u00f6nnen die Anforderungen ihrer Kunden erf\u00fcllen. Mit SaaS k\u00f6nnen Sie von fast \u00fcberall auf der Welt auf Ihre Tools zugreifen. SaaS unterst\u00fctzt die Anforderungen Ihrer Benutzer, normalerweise billiger als der Kauf, die Installation, die Konfiguration und die Wartung Ihrer eigenen Software. Es ist in der Cloud. Von SaaS bereitgestellte Helpdesk-Systeme k\u00f6nnen eine ideale L\u00f6sung f\u00fcr diejenigen sein, die einen effektiven Betrieb ausf\u00fchren m\u00f6chten.<\/p>\n<h3 style=\"text-align: justify;\">Warum heute jeder SaaS verwendet.<\/h3>\n<p style=\"text-align: justify;\">SaaS-Helpdesk-L\u00f6sungen bieten den Vorteil, dass eine de facto unternehmensweite Helpdesk-Funktion erstellt wird. Selbst wenn die Techniker geografisch getrennt sind, sind sie alle an eine einzige Helpdesk-Anwendung gebunden, eine webbasierte Anwendung, f\u00fcr die nicht die Installation von Client \/ Server-Software auf dem Computer jedes Technikers erforderlich ist. Es handelt sich um eine On-Demand-Helpdesk-Funktion.<\/p>\n<p style=\"text-align: justify;\">Wenn alle Ihre Anwendungen in der SaaS-Umgebung oder in der Cloud ausgef\u00fchrt werden, ist die Integration von Anwendungen viel einfacher.<\/p>\n<p style=\"text-align: justify;\">Auf Anwendungen, die R\u00fcckst\u00e4nde verwalten oder die Testergebnisse einer bestimmten Codierung verwalten, kann problemlos zugegriffen werden, wenn sie nicht \u00fcber den Computer des Benutzers, sondern \u00fcber die Cloud gestartet werden. Auch hier stehen die verwendeten Daten allen Teammitgliedern zur Verf\u00fcgung.<\/p>\n<p style=\"text-align: justify;\">Wenn das Team Probleme hat, einen bestimmten Workflow zu durchlaufen, stellt ein Cloud-basierter Helpdesk mit erzwungenen Workflow-Funktionen sicher, dass alle Teammitglieder die Regeln befolgen.<\/p>\n<p style=\"text-align: justify;\">Zus\u00e4tzlich zu den vorherigen Vorteilen muss kein SaaS-Helpdesk-System installiert werden. Der Anbieter, der den Service bereitstellt, installiert, wartet, aktualisiert und behebt das System, wodurch Ihr IT-Team entlastet wird.<\/p>\n<p style=\"text-align: justify;\">Die Verwendung von SaaS hat Nachteile. Der Hauptnachteil ist die mangelnde Kontrolle \u00fcber den Dienst. Bei einem Ausfall m\u00fcssen Sie warten, bis der Anbieter den Dienst wiederherstellen kann. Wenn Daten verloren gehen, muss der Anbieter, der m\u00f6glicherweise mit Ihnen zusammenarbeitet, versuchen, sie zu finden. Und wenn es eine Sicherheitsverletzung gibt, gibt es eine Sicherheitsverletzung.<\/p>\n<p style=\"text-align: justify;\">Es ist klar, dass die Vorteile bei der Verwendung eines SaaS-Helpdesk-Systems, fast jedes SaaS-Helpdesk-Systems, weitaus gr\u00f6\u00dfer sind als die Nachteile. OneDesk maximiert jedoch die Vorteile seiner SaaS-Helpdesk-L\u00f6sungen.<\/p>\n<h3 style=\"text-align: justify;\">Was OneDesk auf den Tisch bringt<\/h3>\n<p style=\"text-align: justify;\">OneDesk-L\u00f6sungen bieten Ihnen die Funktionen, die Sie f\u00fcr ein effektives Helpdesk-System ben\u00f6tigen. Unser System verwaltet nicht nur Tickets. Es erm\u00f6glicht dem Helpdesk-Leiter, das Team und seine Arbeitsbelastung zu verwalten, Daten \u00fcber das Ticket zu sammeln und das Ticket an die richtige Person oder das richtige Team weiterzuleiten.<\/p>\n<p style=\"text-align: justify;\">OneDesk schlie\u00dft auch den Kreis f\u00fcr die Kommunikation mit den Helpdesk-Kunden. Durch die integrierte E-Mail, die Nachrichten\u00fcbermittlung und die M\u00f6glichkeit, Tickets und Ergebnisse mit Anmerkungen zu versehen, h\u00e4lt OneDesk die Techniker mit dem Kunden in Kontakt und informiert den Kunden \u00fcber den Status seines Tickets. Es kann den Technikern sogar erm\u00f6glichen, mit den Entwicklern zu kommunizieren, um einen Einblick in den Betrieb der Software zu erhalten.<\/p>\n<p style=\"text-align: justify;\">Fazit: OneDesk umfasst das gesamte Team, von Entwicklern \u00fcber Kunden bis hin zu Technikern.<\/p>\n<p style=\"text-align: justify;\">\u00dcberpr\u00fcfen<a href=\"https:\/\/onedesk.com\"> unsere Internetseite<\/a> Erfahren Sie mehr dar\u00fcber, wie unser Produkt Ihnen helfen kann, oder buchen Sie eine Demo bei uns<a href=\"https:\/\/onedesk.com\/demo\/book-demo\/\"> Hier<\/a> !<\/p>\n<p style=\"text-align: justify;\"><em><span style=\"font-size: 10pt;\">Fotokredit: &#8220;Gel\u00f6st&#8221; \/ Arjan Almekinders \/<a href=\"https:\/\/creativecommons.org\/licenses\/by-nc-nd\/2.0\/legalcode\"> CC BY<\/a><\/span><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Alles \u00fcber SaaS Helpdesk-L\u00f6sungen Software as a Service (SaaS) &#8211; Was ist das, warum wird es immer beliebter und wie kann es Ihre Helpdesk-Vorg\u00e4nge unterst\u00fctzen? Es gibt verschiedene Varianten: DBaaS, IaaS und PaaS. Zusammen werden diese Variationen als &#8220;The Cloud&#8221; oder &#8220;Cloud Computing&#8221; bezeichnet. SaaS-Helpdesk-L\u00f6sungen werden immer beliebter und k\u00f6nnen die Anforderungen ihrer Kunden erf\u00fcllen. [&hellip;]<\/p>\n","protected":false},"author":18,"featured_media":76287,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_wpcom_ai_launchpad_first_post":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[9449],"tags":[],"class_list":["post-76286","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-6-helpdesk-lab-de"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.3 (Yoast SEO v28.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Alles \u00fcber SaaS Helpdesk Solutions | OneDesk Helpdesk-App<\/title>\n<meta name=\"description\" content=\"SaaS-Helpdesk-L\u00f6sungen: Greifen Sie auf Helpdesk-Funktionen zu, ohne Software kaufen, installieren oder warten zu m\u00fcssen! Arbeiten Sie mit jedem Browser.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/onedesk.com\/de\/saas-helpdesk-solutions-onedesk\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Alles \u00fcber SaaS Helpdesk Solutions | OneDesk Helpdesk-App\" \/>\n<meta property=\"og:description\" content=\"SaaS-Helpdesk-L\u00f6sungen: Greifen Sie auf Helpdesk-Funktionen zu, ohne Software kaufen, installieren oder warten zu m\u00fcssen! Arbeiten Sie mit jedem Browser.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/onedesk.com\/de\/saas-helpdesk-solutions-onedesk\/\" \/>\n<meta property=\"og:site_name\" content=\"OneDesk\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/OneDeskApp\" \/>\n<meta property=\"article:published_time\" content=\"2021-03-17T18:29:18+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/12\/4359237390_7b66c78240_b.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1024\" \/>\n\t<meta property=\"og:image:height\" content=\"683\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Melvin Jones\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@OneDeskApp\" \/>\n<meta name=\"twitter:site\" content=\"@OneDeskApp\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Melvin Jones\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Alles \u00fcber SaaS Helpdesk Solutions | OneDesk Helpdesk-App","description":"SaaS-Helpdesk-L\u00f6sungen: Greifen Sie auf Helpdesk-Funktionen zu, ohne Software kaufen, installieren oder warten zu m\u00fcssen! Arbeiten Sie mit jedem Browser.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/onedesk.com\/de\/saas-helpdesk-solutions-onedesk\/","og_locale":"de_DE","og_type":"article","og_title":"Alles \u00fcber SaaS Helpdesk Solutions | OneDesk Helpdesk-App","og_description":"SaaS-Helpdesk-L\u00f6sungen: Greifen Sie auf Helpdesk-Funktionen zu, ohne Software kaufen, installieren oder warten zu m\u00fcssen! Arbeiten Sie mit jedem Browser.","og_url":"https:\/\/onedesk.com\/de\/saas-helpdesk-solutions-onedesk\/","og_site_name":"OneDesk","article_publisher":"https:\/\/www.facebook.com\/OneDeskApp","article_published_time":"2021-03-17T18:29:18+00:00","og_image":[{"width":1024,"height":683,"url":"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/12\/4359237390_7b66c78240_b.jpg","type":"image\/jpeg"}],"author":"Melvin Jones","twitter_card":"summary_large_image","twitter_creator":"@OneDeskApp","twitter_site":"@OneDeskApp","twitter_misc":{"Written by":"Melvin Jones","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":["Article","BlogPosting"],"@id":"https:\/\/onedesk.com\/de\/saas-helpdesk-solutions-onedesk\/#article","isPartOf":{"@id":"https:\/\/onedesk.com\/de\/saas-helpdesk-solutions-onedesk\/"},"author":{"name":"Melvin Jones","@id":"https:\/\/onedesk.com\/de\/#\/schema\/person\/1b0dea583ae691ee47eceb7cb28f0d7d"},"headline":"Alles \u00fcber SaaS Helpdesk-L\u00f6sungen","datePublished":"2021-03-17T18:29:18+00:00","mainEntityOfPage":{"@id":"https:\/\/onedesk.com\/de\/saas-helpdesk-solutions-onedesk\/"},"wordCount":563,"commentCount":0,"publisher":{"@id":"https:\/\/onedesk.com\/de\/#organization"},"image":{"@id":"https:\/\/onedesk.com\/de\/saas-helpdesk-solutions-onedesk\/#primaryimage"},"thumbnailUrl":"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/12\/4359237390_7b66c78240_b.jpg","articleSection":["6. HelpDesk Lab"],"inLanguage":"de-DE","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/onedesk.com\/de\/saas-helpdesk-solutions-onedesk\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/onedesk.com\/de\/saas-helpdesk-solutions-onedesk\/","url":"https:\/\/onedesk.com\/de\/saas-helpdesk-solutions-onedesk\/","name":"Alles \u00fcber SaaS Helpdesk Solutions | OneDesk Helpdesk-App","isPartOf":{"@id":"https:\/\/onedesk.com\/de\/#website"},"primaryImageOfPage":{"@id":"https:\/\/onedesk.com\/de\/saas-helpdesk-solutions-onedesk\/#primaryimage"},"image":{"@id":"https:\/\/onedesk.com\/de\/saas-helpdesk-solutions-onedesk\/#primaryimage"},"thumbnailUrl":"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/12\/4359237390_7b66c78240_b.jpg","datePublished":"2021-03-17T18:29:18+00:00","description":"SaaS-Helpdesk-L\u00f6sungen: Greifen Sie auf Helpdesk-Funktionen zu, ohne Software kaufen, installieren oder warten zu m\u00fcssen! Arbeiten Sie mit jedem Browser.","inLanguage":"de-DE","potentialAction":[{"@type":"ReadAction","target":["https:\/\/onedesk.com\/de\/saas-helpdesk-solutions-onedesk\/"]}]},{"@type":"ImageObject","inLanguage":"de-DE","@id":"https:\/\/onedesk.com\/de\/saas-helpdesk-solutions-onedesk\/#primaryimage","url":"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/12\/4359237390_7b66c78240_b.jpg","contentUrl":"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/12\/4359237390_7b66c78240_b.jpg","width":1024,"height":683,"caption":"Saas Helpdesk-L\u00f6sungen"},{"@type":"WebSite","@id":"https:\/\/onedesk.com\/de\/#website","url":"https:\/\/onedesk.com\/de\/","name":"OneDesk","description":"Projektmanagement- und Helpdesk-Software","publisher":{"@id":"https:\/\/onedesk.com\/de\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/onedesk.com\/de\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"de-DE"},{"@type":"Organization","@id":"https:\/\/onedesk.com\/de\/#organization","name":"OneDesk","url":"https:\/\/onedesk.com\/de\/","logo":{"@type":"ImageObject","inLanguage":"de-DE","@id":"https:\/\/onedesk.com\/de\/#\/schema\/logo\/image\/","url":"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/white-logo-small.png","contentUrl":"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/white-logo-small.png","width":207,"height":40,"caption":"OneDesk"},"image":{"@id":"https:\/\/onedesk.com\/de\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/OneDeskApp","https:\/\/x.com\/OneDeskApp","https:\/\/www.instagram.com\/onedeskapp\/","https:\/\/www.linkedin.com\/company\/onedesk-inc-1","https:\/\/www.pinterest.com\/onedesk\/","https:\/\/www.youtube.com\/user\/OneDeskApp"],"description":"OneDesk is a work management app for managing customer \/ end-user support, projects, and financials.","email":"support@onedesk.com","telephone":"1-855-663-3375","numberOfEmployees":{"@type":"QuantitativeValue","minValue":"11","maxValue":"50"}},{"@type":"Person","@id":"https:\/\/onedesk.com\/de\/#\/schema\/person\/1b0dea583ae691ee47eceb7cb28f0d7d","name":"Melvin Jones","image":{"@type":"ImageObject","inLanguage":"de-DE","@id":"https:\/\/secure.gravatar.com\/avatar\/5d4e053aefac75890e1c3ed9e425b9b5f23de565036155cc974b90c24ed9d4e1?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/5d4e053aefac75890e1c3ed9e425b9b5f23de565036155cc974b90c24ed9d4e1?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/5d4e053aefac75890e1c3ed9e425b9b5f23de565036155cc974b90c24ed9d4e1?s=96&d=mm&r=g","caption":"Melvin Jones"},"url":"https:\/\/onedesk.com\/de\/author\/melvinjones\/"}]}},"tpgb_featured_images":{"full":["https:\/\/onedesk.com\/wp-content\/uploads\/2016\/12\/4359237390_7b66c78240_b.jpg",1024,683,false],"tp-image-grid":["https:\/\/onedesk.com\/wp-content\/uploads\/2016\/12\/4359237390_7b66c78240_b.jpg",700,467,false],"thumbnail":["https:\/\/onedesk.com\/wp-content\/uploads\/2016\/12\/4359237390_7b66c78240_b.jpg",150,100,false],"medium":["https:\/\/onedesk.com\/wp-content\/uploads\/2016\/12\/4359237390_7b66c78240_b.jpg",300,200,false],"medium_large":["https:\/\/onedesk.com\/wp-content\/uploads\/2016\/12\/4359237390_7b66c78240_b.jpg",768,512,false],"large":["https:\/\/onedesk.com\/wp-content\/uploads\/2016\/12\/4359237390_7b66c78240_b.jpg",1024,683,false],"default":"https:\/\/onedesk.com\/wp-content\/plugins\/the-plus-addons-for-block-editor\/assets\/images\/tpgb-placeholder.jpg"},"tpgb_post_meta_info":{"get_date":"March 17, 2021","get_modified_date":"March 17, 2021","category_list":{"category":[{"term_id":9449,"name":"6. HelpDesk Lab","slug":"6-helpdesk-lab-de","term_group":0,"term_taxonomy_id":9449,"taxonomy":"category","description":"The Helpdesk Lab: Blogposts und Artikel zu Kundenservice, Feedback-Management und allgemeiner Helpdesk-Software.","parent":0,"count":58,"filter":"raw","term_order":"0"}],"post_tag":false,"post_format":false},"author_name":"Melvin Jones","author_url":"https:\/\/onedesk.com\/de\/author\/melvinjones\/","author_email":"hello+Melvin@onedesk.com","author_website":"","author_description":"","author_facebook":"","author_twitter":"","author_instagram":"","author_role":["author"],"author_firstname":"Melvin","author_lastname":"Jones","user_login":"MelvinJones","author_avatar":"<img alt='' src='https:\/\/secure.gravatar.com\/avatar\/5d4e053aefac75890e1c3ed9e425b9b5f23de565036155cc974b90c24ed9d4e1?s=200&#038;d=mm&#038;r=g' srcset='https:\/\/secure.gravatar.com\/avatar\/5d4e053aefac75890e1c3ed9e425b9b5f23de565036155cc974b90c24ed9d4e1?s=400&#038;d=mm&#038;r=g 2x' class='avatar avatar-200 photo' height='200' width='200' decoding='async'\/>","author_avatar_url":"https:\/\/secure.gravatar.com\/avatar\/5d4e053aefac75890e1c3ed9e425b9b5f23de565036155cc974b90c24ed9d4e1?s=96&d=mm&r=g","comment_count":0,"post_likes":0,"post_views":0},"tpgb_post_category":{"category":"<a href=\"https:\/\/onedesk.com\/de\/category\/6-helpdesk-lab-de\/\" alt=\"6. HelpDesk Lab\"  class=\"category-6-helpdesk-lab-de\">6. HelpDesk Lab<\/a> "},"jetpack_shortlink":"https:\/\/wp.me\/pfpPaI-jQq","amp_enabled":true,"jetpack_featured_media_url":"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/12\/4359237390_7b66c78240_b.jpg","_links":{"self":[{"href":"https:\/\/onedesk.com\/de\/wp-json\/wp\/v2\/posts\/76286","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/onedesk.com\/de\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/onedesk.com\/de\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/onedesk.com\/de\/wp-json\/wp\/v2\/users\/18"}],"replies":[{"embeddable":true,"href":"https:\/\/onedesk.com\/de\/wp-json\/wp\/v2\/comments?post=76286"}],"version-history":[{"count":0,"href":"https:\/\/onedesk.com\/de\/wp-json\/wp\/v2\/posts\/76286\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/onedesk.com\/de\/wp-json\/wp\/v2\/media\/76287"}],"wp:attachment":[{"href":"https:\/\/onedesk.com\/de\/wp-json\/wp\/v2\/media?parent=76286"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/onedesk.com\/de\/wp-json\/wp\/v2\/categories?post=76286"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/onedesk.com\/de\/wp-json\/wp\/v2\/tags?post=76286"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}