{"id":125714,"date":"2021-08-25T13:51:12","date_gmt":"2021-08-25T13:51:12","guid":{"rendered":"https:\/\/onedesk.com\/videos\/macros-de-inicio-de-onedesk\/"},"modified":"2021-12-17T18:49:08","modified_gmt":"2021-12-17T18:49:08","slug":"onedesk-getting-started-macros","status":"publish","type":"aiovg_videos","link":"https:\/\/onedesk.com\/es\/videos\/onedesk-getting-started-macros\/","title":{"rendered":"OneDesk – Primeros pasos: Macros"},"content":{"rendered":"

Transcripci\u00f3n:<\/h2>\n

Las macros son conjuntos de acciones que se pueden realizar en un solo ticket o en varias tareas con solo un par de clics. Las macros le permiten realizar m\u00faltiples acciones en un elemento, cambiando todo, desde su estado hasta sus asignados o su proyecto. Incluso puedes publicar un mensaje en \u00e9l. Esto facilita la realizaci\u00f3n r\u00e1pida de actualizaciones repetitivas en los elementos. <\/p>\n

Para crear una macro, navegue hasta la aplicaci\u00f3n de tickets o tareas. Haga clic en Herramientas y seleccione Nueva macro. Esto abrir\u00e1 una nueva pesta\u00f1a con el formulario de creaci\u00f3n de macros. <\/p>\n

Complete el formulario con todas las acciones que le gustar\u00eda realizar en un art\u00edculo. Si realiza un cambio accidentalmente, haga clic en ‘Restablecer sin cambios’ en la parte superior del campo para restablecerlo.<\/p>\n

En la parte inferior derecha, haga clic en Guardar esta macro, luego asigne a su macro un nombre que le permita a usted y a su equipo identificarla f\u00e1cilmente. <\/p>\n

Para ejecutar una macro, seleccione el elemento o elementos a los que desea aplicar la macro. Haga clic en Herramientas y luego Macros guardadas y busque la macro que acaba de crear. Despl\u00e1cese sobre la macro y haga clic en el icono de reproducci\u00f3n para ejecutar la macro. Seleccione Ejecutar ahora y los cambios surtir\u00e1n efecto.<\/p>\n

Tambi\u00e9n puede ejecutar la macro en un solo elemento directamente desde el ticket o el panel de detalles de la tarea.<\/p>\n

Para editar macros existentes, simplemente haga clic en el icono de l\u00e1piz debajo de la lista Macros guardadas.<\/p>\n","protected":false},"excerpt":{"rendered":"

Transcripci\u00f3n: Las macros son conjuntos de acciones que se pueden realizar en un solo ticket o en varias tareas con solo un par de clics. Las macros le permiten realizar m\u00faltiples acciones en un elemento, cambiando todo, desde su estado hasta sus asignados o su proyecto. Incluso puedes publicar un mensaje en \u00e9l. Esto facilita […]<\/p>\n","protected":false},"author":27,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"aiovg_categories":[9843,9891],"aiovg_tags":[],"class_list":["post-125714","aiovg_videos","type-aiovg_videos","status-publish","hentry","aiovg_categories-02-gestion-de-proyectos","aiovg_categories-06-automatizaciones"],"yoast_head":"\nMacros | Comenzando | Aplicaci\u00f3n OneDesk Helpdesk & Project Management<\/title>\n<meta name=\"description\" content=\"OneDesk le permite editar tickets, tareas y proyectos de forma masiva con macros. 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