{"id":125768,"date":"2021-08-25T14:06:22","date_gmt":"2021-08-25T14:06:22","guid":{"rendered":"https:\/\/onedesk.com\/videos\/onedesk-como-comenzar-a-comunicarse-con-los-equipos-de-usuarios\/"},"modified":"2021-12-20T19:02:19","modified_gmt":"2021-12-20T19:02:19","slug":"onedesk-como-empezar-a-comunicarse-con-los-equipos-de-usuarios","status":"publish","type":"aiovg_videos","link":"https:\/\/onedesk.com\/es\/videos\/onedesk-como-empezar-a-comunicarse-con-los-equipos-de-usuarios\/","title":{"rendered":"OneDesk &#8211; Introducci\u00f3n: comunicaci\u00f3n con usuarios y equipos"},"content":{"rendered":"<h2>Texto:<\/h2>\n<p>OneDesk le permite comunicarse con sus usuarios y equipos de varias formas para mantenerlos actualizados sobre informaci\u00f3n importante. Permita que su equipo se mantenga conectado mientras est\u00e1n en movimiento con la aplicaci\u00f3n m\u00f3vil OneDesk, que env\u00eda notificaciones autom\u00e1ticas en la aplicaci\u00f3n m\u00f3vil para informar a los miembros de su equipo sobre nuevas asignaciones, conversaciones y m\u00e1s.<\/p>\n<p>Cada usuario tambi\u00e9n puede decidir sobre qu\u00e9 recibir notificaciones y correos electr\u00f3nicos. En el perfil de usuario, un usuario puede elegir si desea recibir notificaciones sobre conversaciones espec\u00edficas, actualizaciones, nuevos miembros del equipo y m\u00e1s. Esto permite al usuario ordenar su bandeja de entrada de correo electr\u00f3nico de informaci\u00f3n que no le es \u00fatil.<\/p>\n<p>En la aplicaci\u00f3n de mensajer\u00eda OneDesk, usted y su equipo pueden comunicarse entre s\u00ed y vincular un elemento relacionado con su discusi\u00f3n. Puede agregar usuarios individuales, un equipo o varios equipos a sus conversaciones.<\/p>\n<p>El mensajero centraliza todas sus comunicaciones tanto con los usuarios como con los clientes, y le notifica a usted y a sus usuarios cuando hay un nuevo mensaje con se\u00f1ales visuales y audibles. El mensajero tambi\u00e9n alberga conversaciones archivadas o cerradas y le permite buscar en todas las conversaciones en las que se encuentra para encontrar informaci\u00f3n espec\u00edfica.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Texto: OneDesk le permite comunicarse con sus usuarios y equipos de varias formas para mantenerlos actualizados sobre informaci\u00f3n importante. Permita que su equipo se mantenga conectado mientras est\u00e1n en movimiento con la aplicaci\u00f3n m\u00f3vil OneDesk, que env\u00eda notificaciones autom\u00e1ticas en la aplicaci\u00f3n m\u00f3vil para informar a los miembros de su equipo sobre nuevas asignaciones, conversaciones 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