{"id":125790,"date":"2021-08-25T14:21:05","date_gmt":"2021-08-25T14:21:05","guid":{"rendered":"https:\/\/onedesk.com\/videos\/onedesk-getting-started-messaging-center\/"},"modified":"2023-06-07T18:58:54","modified_gmt":"2023-06-07T18:58:54","slug":"onedesk-getting-started-messaging-center","status":"publish","type":"aiovg_videos","link":"https:\/\/onedesk.com\/es\/videos\/onedesk-getting-started-messaging-center\/","title":{"rendered":"OneDesk &#8211; Primeros pasos: Centro de mensajes"},"content":{"rendered":"<h2>Transcripci\u00f3n:<\/h2>\n<p>En el Centro de mensajer\u00eda de OneDesk, puede encontrar y controlar todos los correos electr\u00f3nicos y mensajes que se env\u00edan a sus usuarios y clientes.<\/p>\n<p>Para acceder al centro de mensajer\u00eda, primero haga clic en el icono M\u00e1s aplicaciones, seleccione Administraci\u00f3n y haga clic en Correos electr\u00f3nicos.<\/p>\n<p>En Mensajes automatizados, encontrar\u00e1 los mensajes que se publican a trav\u00e9s de las automatizaciones que crea o configura. Por ejemplo, este mensaje se publica para actualizar a los seguidores de un ticket sobre un cambio en su estado. Puede hacer clic en el n\u00famero de automatizaci\u00f3n para editar la automatizaci\u00f3n que publica este mensaje.<\/p>\n<p>En Correos electr\u00f3nicos automatizados, podr\u00e1 crear nuevas plantillas de correo electr\u00f3nico o ver, editar o eliminar las existentes. Tambi\u00e9n puede ver o deshabilitar las automatizaciones que utilizan las plantillas de correo electr\u00f3nico existentes.<\/p>\n<p>En Correos electr\u00f3nicos del sistema, puede encontrar la mayor\u00eda de los correos electr\u00f3nicos de limpieza de OneDesk. Por ejemplo, el correo electr\u00f3nico enviado cuando se crea un nuevo cliente. Estos correos electr\u00f3nicos NO est\u00e1n controlados por automatizaciones de flujo de trabajo y se pueden editar, habilitar o deshabilitar desde la configuraci\u00f3n del correo electr\u00f3nico.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Transcripci\u00f3n: En el Centro de mensajer\u00eda de OneDesk, puede encontrar y controlar todos los correos electr\u00f3nicos y mensajes que se env\u00edan a sus usuarios y clientes. Para acceder al centro de mensajer\u00eda, primero haga clic en el icono M\u00e1s aplicaciones, seleccione Administraci\u00f3n y haga clic en Correos electr\u00f3nicos. En Mensajes automatizados, encontrar\u00e1 los mensajes que [&hellip;]<\/p>\n","protected":false},"author":27,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"aiovg_categories":[9899],"aiovg_tags":[],"class_list":["post-125790","aiovg_videos","type-aiovg_videos","status-publish","has-post-thumbnail","hentry","aiovg_categories-05-gestion-de-correo-electronico"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.9 (Yoast SEO v27.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Centro de mensajer\u00eda | Comenzando | Servicio de asistencia t\u00e9cnica y software de gesti\u00f3n de proyectos de OneDesk<\/title>\n<meta name=\"description\" content=\"En el Centro de mensajer\u00eda de OneDesk, puede encontrar y controlar todos los correos electr\u00f3nicos y mensajes que se env\u00edan a sus usuarios y clientes. 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