{"id":154504,"date":"2021-12-20T15:12:02","date_gmt":"2021-12-20T15:12:02","guid":{"rendered":"https:\/\/onedesk.com\/videos\/onedesk-getting-started-task-priorization-scoring-planning\/"},"modified":"2022-07-14T18:20:22","modified_gmt":"2022-07-14T18:20:22","slug":"onedesk-getting-started-task-priorization-scoring-planning","status":"publish","type":"aiovg_videos","link":"https:\/\/onedesk.com\/es\/videos\/onedesk-getting-started-task-priorization-scoring-planning\/","title":{"rendered":"OneDesk &#8211; Primeros pasos: Priorizaci\u00f3n, puntuaci\u00f3n y planificaci\u00f3n de tareas"},"content":{"rendered":"<h3>Transcripci\u00f3n:<\/h3>\n<p>OneDesk le permite calificar, priorizar y planificar sus tareas f\u00e1cilmente. Todo esto se puede hacer desde el panel de detalles de la tarea.<\/p>\n<p>Para abrir el panel de detalles de una tarea, haga doble clic en el n\u00famero de identificaci\u00f3n asignado a la tarea. Alternativamente, puede seleccionar la tarea sobre la que le gustar\u00eda ver los detalles, luego hacer clic en Herramientas en la parte superior y seleccionar Paneles de detalles del muelle a la derecha.<\/p>\n<p>En el panel de detalles, puede priorizar la tarea mediante el uso de un sistema de calificaci\u00f3n de 5 estrellas. Simplemente haga clic y seleccione el nivel de prioridad de estrella para esta tarea. Si usa una escala de priorizaci\u00f3n diferente, puede crear un campo personalizado para abarcarlo y ocultar la prioridad de 5 estrellas en el panel de detalles.<\/p>\n<p>Tambi\u00e9n puede asignar puntos \u00e1giles ingresando la cantidad de puntos que le gustar\u00eda dedicar a esta tarea. Este n\u00famero se contabilizar\u00e1 en el proyecto que contiene esta tarea.<\/p>\n<p>En el panel de detalles, puede hacer clic en el horario planificado para establecer el tiempo de trabajo para esta tarea. En la ventana emergente, seleccione el esfuerzo que tomar\u00eda en t\u00e9rminos de d\u00edas u horas. Tambi\u00e9n puede establecer un costo planificado o utilizar el costo planificado calculado en funci\u00f3n del costo por hora del agente asignado. Haga clic para planificar las fechas de la tarea y establecer restricciones de fechas si lo desea.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Transcripci\u00f3n: OneDesk le permite calificar, priorizar y planificar sus tareas f\u00e1cilmente. Todo esto se puede hacer desde el panel de detalles de la tarea. Para abrir el panel de detalles de una tarea, haga doble clic en el n\u00famero de identificaci\u00f3n asignado a la tarea. Alternativamente, puede seleccionar la tarea sobre la que le gustar\u00eda [&hellip;]<\/p>\n","protected":false},"author":27,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"aiovg_categories":[9749],"aiovg_tags":[],"class_list":["post-154504","aiovg_videos","type-aiovg_videos","status-publish","has-post-thumbnail","hentry","aiovg_categories-tasks"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Priorizaci\u00f3n, puntuaci\u00f3n y planificaci\u00f3n de tareas | Comenzando | Aplicaci\u00f3n OneDesk PM<\/title>\n<meta name=\"description\" content=\"OneDesk le permite calificar, priorizar y planificar sus tareas f\u00e1cilmente. 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