{"id":155792,"date":"2021-12-20T18:24:29","date_gmt":"2021-12-20T18:24:29","guid":{"rendered":"https:\/\/onedesk.com\/videos\/onedesk-getting-started-analytics\/"},"modified":"2021-12-20T18:24:29","modified_gmt":"2021-12-20T18:24:29","slug":"onedesk-getting-started-analytics","status":"publish","type":"aiovg_videos","link":"https:\/\/onedesk.com\/es\/videos\/onedesk-getting-started-analytics\/","title":{"rendered":"OneDesk &#8211; Introducci\u00f3n: an\u00e1lisis"},"content":{"rendered":"<h2>Transcripci\u00f3n:<\/h2>\n<p>OneDesk ofrece una aplicaci\u00f3n de an\u00e1lisis dedicada que le permite monitorear datos sobre su OneDesk. Puede ver diferentes gr\u00e1ficos y sub-gr\u00e1ficos que agregan sus datos y le permiten visualizar informaci\u00f3n sobre proyectos, tareas, tickets, satisfacci\u00f3n del cliente y m\u00e1s. Puede agregar filtros adicionales en los gr\u00e1ficos para obtener la informaci\u00f3n que necesita. Los gr\u00e1ficos tambi\u00e9n siguen el filtro de nivel de proyecto en el lateral, as\u00ed que aseg\u00farese de haberlo configurado correctamente tambi\u00e9n.<\/p>\n<p>En la pesta\u00f1a Informes programados, puede ver las plantillas de informes, comprobar los informes anteriores que se han generado o enviado por correo electr\u00f3nico y crear nuevas plantillas de informes. Puede crear informes basados en tickets, tareas, proyectos y hojas de tiempo en OneDesk. Puede programar los informes para que se ejecuten y env\u00eden por correo electr\u00f3nico autom\u00e1ticamente.<\/p>\n<p>En la pesta\u00f1a Actividades, puede ver todas las actividades realizadas en elementos y proyectos dentro de su OneDesk. Esto le permite realizar un seguimiento de los cambios realizados, por qui\u00e9n, para qu\u00e9 y cu\u00e1ndo. Tambi\u00e9n puede agregar opciones de filtro para encontrar actividades espec\u00edficas. <\/p>\n<p>Obtenga m\u00e1s informaci\u00f3n sobre la aplicaci\u00f3n de an\u00e1lisis en la gu\u00eda de introducci\u00f3n.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Transcripci\u00f3n: OneDesk ofrece una aplicaci\u00f3n de an\u00e1lisis dedicada que le permite monitorear datos sobre su OneDesk. Puede ver diferentes gr\u00e1ficos y sub-gr\u00e1ficos que agregan sus datos y le permiten visualizar informaci\u00f3n sobre proyectos, tareas, tickets, satisfacci\u00f3n del cliente y m\u00e1s. Puede agregar filtros adicionales en los gr\u00e1ficos para obtener la informaci\u00f3n que necesita. Los gr\u00e1ficos [&hellip;]<\/p>\n","protected":false},"author":27,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"aiovg_categories":[9886],"aiovg_tags":[],"class_list":["post-155792","aiovg_videos","type-aiovg_videos","status-publish","hentry","aiovg_categories-10-analisis"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.8 (Yoast SEO v27.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Anal\u00edtica | Comenzando | Aplicaci\u00f3n de software OneDesk Helpdesk &amp; 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