{"id":82906,"date":"2021-04-05T13:33:41","date_gmt":"2021-04-05T13:33:41","guid":{"rendered":"https:\/\/onedesk.com\/videos\/como-crear-multiples-portales-bases-de-conocimiento\/"},"modified":"2021-05-14T16:17:05","modified_gmt":"2021-05-14T16:17:05","slug":"como-crear-multiples-portales-bases-de-conocimiento","status":"publish","type":"aiovg_videos","link":"https:\/\/onedesk.com\/es\/videos\/como-crear-multiples-portales-bases-de-conocimiento\/","title":{"rendered":"C\u00f3mo crear m\u00faltiples portales \/ bases de conocimiento"},"content":{"rendered":"<h2>Transcripci\u00f3n:<\/h2>\n<p>OneDesk le permite crear tantos portales o bases de conocimiento \u00fanicos como necesite. A continuaci\u00f3n, le mostramos c\u00f3mo crear un nuevo portal y una base de conocimientos en OneDesk. Primero creemos un portal de clientes. En la esquina inferior izquierda de su pantalla, haga clic en el<strong> M\u00e1s aplicaciones<\/strong> icono. En la lista de iconos, seleccione<strong> Administraci\u00f3n<\/strong> haciendo clic en el icono de la rueda dentada. De la lista de aplicaciones, seleccione<strong> APLICACIONES CLIENTE<\/strong> . En la lista de aplicaciones del cliente, haga clic en<strong> Crear aplicaci\u00f3n de cliente<\/strong> . Asigne un nombre a su portal de clientes y seleccione<strong> Portal del Cliente<\/strong> desde el men\u00fa desplegable. A continuaci\u00f3n, seleccione lo que el usuario del portal puede ver al utilizar el portal. Aseg\u00farate de mantener el<strong> Navega a la configuraci\u00f3n de la aplicaci\u00f3n<\/strong> casilla marcada para que lo lleve a la p\u00e1gina de configuraci\u00f3n del Portal, donde puede personalizar el portal seg\u00fan sus necesidades. Finalmente, haga clic en<strong> Crear<\/strong> y ver\u00e1 que la configuraci\u00f3n de la p\u00e1gina aparece inmediatamente. Puede seleccionar qu\u00e9 elementos est\u00e1n en el portal, qu\u00e9 caracter\u00edsticas y propiedades mostrar, y m\u00e1s. Para crear una nueva base de conocimientos, seguimos los mismos primeros pasos. Navegaremos de regreso a nuestro<strong> Secci\u00f3n de APLICACIONES DEL CLIENTE<\/strong> . En la lista de aplicaciones del cliente, haga clic en<strong> Crear aplicaci\u00f3n de cliente<\/strong> . Asigne un nombre a su base de conocimientos y seleccione<strong> Base de conocimientos<\/strong> desde el men\u00fa desplegable. Marque o desmarque la<strong> Navega a la configuraci\u00f3n de la aplicaci\u00f3n<\/strong> opci\u00f3n, luego haga clic en<strong> Crear<\/strong> . Ahora tiene una nueva base de conocimientos que puede personalizar seg\u00fan sus necesidades.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Transcripci\u00f3n: OneDesk le permite crear tantos portales o bases de conocimiento \u00fanicos como necesite. A continuaci\u00f3n, le mostramos c\u00f3mo crear un nuevo portal y una base de conocimientos en OneDesk. Primero creemos un portal de clientes. En la esquina inferior izquierda de su pantalla, haga clic en el M\u00e1s aplicaciones icono. En la lista de [&hellip;]<\/p>\n","protected":false},"author":27,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"aiovg_categories":[9564,9561],"aiovg_tags":[],"class_list":["post-82906","aiovg_videos","type-aiovg_videos","status-publish","has-post-thumbnail","hentry","aiovg_categories-5-funciones-avanzadas","aiovg_categories-6-configuracion-de-administracion"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.9 (Yoast SEO v27.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>C\u00f3mo crear m\u00faltiples portales \/ bases de conocimiento | Tutoriales | Un escritorio<\/title>\n<meta name=\"description\" content=\"OneDesk combina la gesti\u00f3n de proyectos y el software de mesa de ayuda. 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