{"id":152660,"date":"2021-12-16T20:47:20","date_gmt":"2021-12-16T20:47:20","guid":{"rendered":"https:\/\/onedesk.com\/indice-de-caracteristicas\/multiples-formas-de-crear-tickets\/"},"modified":"2024-07-19T21:02:00","modified_gmt":"2024-07-19T21:02:00","slug":"multiples-formas-de-crear-boletos","status":"publish","type":"page","link":"https:\/\/onedesk.com\/es\/caracteristicas-indice\/multiples-formas-de-crear-boletos\/","title":{"rendered":"M\u00faltiples formas de crear boletos"},"content":{"rendered":"\t\t
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M\u00faltiples formas de crear boletos<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Aseg\u00farese de que no se pierdan las solicitudes de los clientes creando tickets desde m\u00faltiples canales de comunicaci\u00f3n entrantes diferentes.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\u00a1Reg\u00edstrate gratis!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Optimice el flujo de trabajo de su servicio de asistencia<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Sus clientes utilizan diferentes m\u00e9todos de comunicaci\u00f3n para comunicarse con usted. Si no est\u00e1 preparado, la solicitud de un cliente podr\u00eda pasar desapercibida. OneDesk facilita la canalizaci\u00f3n de solicitudes entrantes a tickets a trav\u00e9s de m\u00faltiples m\u00e9todos y desde m\u00faltiples canales. Con OneDesk puede asegurarse de que el flujo de su mesa de ayuda est\u00e9 optimizado y que no se pierda ninguna solicitud de los clientes.<\/p>\n

Utilice las diferentes funciones de creaci\u00f3n y captura de tickets para administrar y organizar f\u00e1cilmente las solicitudes de clientes entrantes y la creaci\u00f3n de tickets. Independientemente del origen de sus solicitudes, puede estar seguro de que se captura toda la informaci\u00f3n importante que necesita y de que los tickets est\u00e1n organizados en su OneDesk.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Crea tickets desde chat en vivo o messenger<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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OneDesk incluye mensajer\u00eda en tiempo real y chat en vivo con clientes o miembros del equipo. Puede crear tickets a partir de conversaciones de chat en vivo<\/a> con los clientes. O cree tickets a partir de conversaciones de mensajer\u00eda interna con usuarios\/miembros del equipo. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Tickets desde formularios web personalizados<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Cree formularios web<\/a> altamente personalizables que permitan a los clientes enviar tickets. Los formularios web son una forma de hacer que ciertos clientes incluyan toda la informaci\u00f3n requerida. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Crear tickets a partir de correos electr\u00f3nicos<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Configure el reenv\u00edo autom\u00e1tico para capturar correos electr\u00f3nicos<\/a> de su bandeja de entrada de soporte en tickets en OneDesk. O reenv\u00ede manualmente cualquier correo electr\u00f3nico a OneDesk para crear un ticket. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Crea tickets a trav\u00e9s de m\u00faltiples integraciones<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Las integraciones le permiten conectar f\u00e1cilmente las otras aplicaciones que usa con OneDesk. OneDesk incluye integraciones integradas<\/a> con otras aplicaciones, as\u00ed como integraci\u00f3n a trav\u00e9s de Zapier<\/a> . Puede crear tickets (y otras funciones) en funci\u00f3n de las diferentes condiciones realizadas en estas aplicaciones.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Crear a trav\u00e9s de contenido importado<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\u00bfUtiliza otra herramienta de emisi\u00f3n de boletos? Es f\u00e1cil migrar a OneDesk con nuestra funci\u00f3n de importaci\u00f3n f\u00e1cil de usar. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

M\u00faltiples formas de crear boletos Aseg\u00farese de que no se pierdan las solicitudes de los clientes creando tickets desde m\u00faltiples canales de comunicaci\u00f3n entrantes diferentes. Sign up free! Optimice el flujo de trabajo de su servicio de asistencia Sus clientes utilizan diferentes m\u00e9todos de comunicaci\u00f3n para comunicarse con usted. Si no est\u00e1 preparado, la solicitud […]<\/p>\n","protected":false},"author":27,"featured_media":0,"parent":151683,"menu_order":42,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_wpcom_ai_launchpad_about_page":false,"_wpcom_ai_launchpad_gallery_page":false,"_wpcom_ai_launchpad_contact_page":false,"_wpcom_ai_launchpad_events_page":false,"_wpcom_ai_launchpad_video_page":false,"_wpcom_ai_launchpad_portfolio_piece":false,"footnotes":""},"class_list":["post-152660","page","type-page","status-publish","hentry"],"yoast_head":"\nformas de crear entradas | OneDesk HelpDesk y aplicaci\u00f3n de gesti\u00f3n de proyectos<\/title>\n<meta name=\"description\" content=\"OneDesk es un software de asistencia t\u00e9cnica y gesti\u00f3n de proyectos. 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