{"id":154485,"date":"2021-12-20T15:11:31","date_gmt":"2021-12-20T15:11:31","guid":{"rendered":"https:\/\/onedesk.com\/macros-de-video\/"},"modified":"2021-12-20T15:11:31","modified_gmt":"2021-12-20T15:11:31","slug":"macros-de-video","status":"publish","type":"page","link":"https:\/\/onedesk.com\/es\/macros-de-video\/","title":{"rendered":"Macros"},"content":{"rendered":"<p>Este video le muestra c\u00f3mo crear, ejecutar y guardar macros en OneDesk. Las macros le permiten crear y guardar paquetes de acciones que puede ejecutar en varios elementos con un solo clic.<\/p>\n<p><iframe src=\"https:\/\/www.youtube.com\/embed\/PfwjuOKBY8E\" width=\"840\" height=\"630\"><br \/>\n<\/iframe><\/p>\n<p><strong>Transcripci\u00f3n:<\/strong><br \/>\nLas macros en OneDesk son conjuntos de acciones que ha creado previamente y que puede guardar para poder ejecutarlas en varios elementos a la vez. As\u00ed es como funciona. Aqu\u00ed tengo dos elementos sobre los que me gustar\u00eda tomar medidas al mismo tiempo. Podemos hacerlo haciendo clic en &#8216;Herramientas&#8217; y luego en &#8216;Nueva macro&#8217;. Una vez que hagamos eso aqu\u00ed, notar\u00e1 que dice que esta macro &#8216;modificar\u00e1 dos elementos seleccionados&#8217;, y esos son los dos elementos que seleccion\u00e9 aqu\u00ed.<\/p>\n<p>Ahora digamos que si quisiera cambiar el proyecto de estos elementos, ya que actualmente est\u00e1n fuera del proyecto, puedo hacerlo haciendo clic en &#8216;Proyecto&#8217; y seleccionar el proyecto en el que me gustar\u00eda colocarlos. As\u00ed que har\u00e9 clic en &#8216;Proyecto de muestra&#8217;. Pero digamos que tambi\u00e9n quer\u00eda agregar un cesionario a estos diferentes tickets. Puedo hacerlo haciendo clic en &#8216;Agregar&#8217; y agregando el cesionario que deseo agregar. Ahora agregar\u00e1 a Chris como asignado y tambi\u00e9n cambiar\u00e1 el proyecto.<\/p>\n<p>Aqu\u00ed tambi\u00e9n puede cambiar la finalizaci\u00f3n, el estado de publicaci\u00f3n de su ticket, la prioridad, el tipo, es decir, si desea cambiarlo de un ticket a una tarea o cualquier otro elemento de trabajo que haya habilitado, cambie el estado del ciclo de vida, eliminar asignados, agregar seguidores o modificar los campos personalizados. Tambi\u00e9n puede crear una conversaci\u00f3n sobre los elementos seleccionados.<\/p>\n<p>Ahora, para completar esta macro, todo lo que tenemos que hacer es hacer clic en &#8216;Aplicar esta macro&#8217;, y aqu\u00ed notar\u00e1 que dice &#8216;Iniciar esta macro&#8217;. Y una vez que est\u00e9 todo hecho, dir\u00e1 &#8220;Macro terminado&#8221;. Una vez que est\u00e9 completo, haga clic en &#8216;Cerrar&#8217; y nosotros podemos hacer clic en &#8216;Cerrar&#8217; aqu\u00ed mismo. Observar\u00e1 aqu\u00ed que estos dos elementos ahora est\u00e1n asignados a Chris y ahora se colocan en el proyecto &#8216;Proyecto de muestra&#8217;. Tambi\u00e9n puede guardar estas macros haciendo clic de nuevo en &#8216;Herramientas&#8217; y haga clic en &#8216;Nueva macro&#8217; y despl\u00e1cese aqu\u00ed hasta que vea &#8216;Guardar esta macro&#8217;. Puede nombrarlo y luego hacer clic en &#8216;Guardar&#8217;. Y ahora ver\u00e1 aqu\u00ed que esa macro ya se ha agregado.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Este video le muestra c\u00f3mo crear, ejecutar y guardar macros en OneDesk. Las macros le permiten crear y guardar paquetes de acciones que puede ejecutar en varios elementos con un solo clic. Transcripci\u00f3n: Las macros en OneDesk son conjuntos de acciones que ha creado previamente y que puede guardar para poder ejecutarlas en varios elementos [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":31,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_wpcom_ai_launchpad_about_page":false,"_wpcom_ai_launchpad_gallery_page":false,"_wpcom_ai_launchpad_contact_page":false,"_wpcom_ai_launchpad_events_page":false,"_wpcom_ai_launchpad_video_page":false,"_wpcom_ai_launchpad_portfolio_piece":false,"footnotes":""},"class_list":["post-154485","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.4 (Yoast SEO v28.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Macros - Un escritorio<\/title>\n<meta name=\"description\" content=\"OneDesk es un software de asistencia t\u00e9cnica y gesti\u00f3n de proyectos en una sola aplicaci\u00f3n. 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