{"id":155546,"date":"2021-12-20T16:09:08","date_gmt":"2021-12-20T16:09:08","guid":{"rendered":"https:\/\/onedesk.com\/indice-de-caracteristicas\/supervisar-creacion-ticket-entrante\/"},"modified":"2023-08-08T18:58:07","modified_gmt":"2023-08-08T18:58:07","slug":"monitorear-entrante-ticket-creation","status":"publish","type":"page","link":"https:\/\/onedesk.com\/es\/caracteristicas-indice\/monitorear-entrante-ticket-creation\/","title":{"rendered":"Supervisar la creaci\u00f3n de tickets entrantes"},"content":{"rendered":"\t\t
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Supervisar la creaci\u00f3n de tickets entrantes<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Mantenga un registro de las solicitudes entrantes. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\u00a1Reg\u00edstrate gratis!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Supervisar\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Supervise los correos electr\u00f3nicos entrantes capturados<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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OneDesk le permite monitorear todos sus correos electr\u00f3nicos entrantes que han sido capturados como tickets en el sistema OneDesk en las \u00faltimas 72 horas. Compruebe f\u00e1cilmente si se recibi\u00f3 un correo electr\u00f3nico, qui\u00e9n lo envi\u00f3 y cu\u00e1ndo se envi\u00f3. El seguimiento de correo electr\u00f3nico tambi\u00e9n se puede buscar por remitente o asunto. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Filtre, ordene y agrupe los tickets entrantes<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Sus vistas de trabajo<\/a> de tickets se pueden filtrar, agrupar, ordenar y buscar. Estas poderosas opciones le permiten monitorear la creaci\u00f3n de boletos entrantes. Por ejemplo, puede filtrar, ordenar o agrupar por fecha, fuente, cliente y m\u00e1s. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"vistas\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Supervisar las actividades de creaci\u00f3n <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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OneDesk proporciona un registro de auditor\u00eda<\/a> para que pueda monitorear las actividades realizadas en su cuenta. El registro de auditor\u00eda muestra las actividades de los clientes, los usuarios, el sistema OneDesk y sus automatizaciones<\/a> . Puede filtrar el registro por qu\u00e9 actividad se realiz\u00f3, incluida la creaci\u00f3n de elementos. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Recursos de aprendizaje<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Seguimiento de correo electr\u00f3nico<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Realice un seguimiento de todos los correos electr\u00f3nicos entrantes o salientes enviados en las \u00faltimas 72 horas.<\/p>\n

Aprende m\u00e1s>><\/a><\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Enviar correo electr\u00f3nico al ticket<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Cree boletos autom\u00e1ticamente desde su bandeja de entrada de correo electr\u00f3nico.<\/p>\n

Aprende m\u00e1s>><\/a><\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Registro de auditor\u00eda<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Realice un seguimiento y controle las actividades de los usuarios, los clientes y las automatizaciones. <\/p>\n

Aprende m\u00e1s>><\/a><\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Supervisar la creaci\u00f3n de tickets entrantes Mantenga un registro de las solicitudes entrantes. Sign up free! Supervise los correos electr\u00f3nicos entrantes capturados OneDesk le permite monitorear todos sus correos electr\u00f3nicos entrantes que han sido capturados como tickets en el sistema OneDesk en las \u00faltimas 72 horas. Compruebe f\u00e1cilmente si se recibi\u00f3 un correo electr\u00f3nico, qui\u00e9n […]<\/p>\n","protected":false},"author":25,"featured_media":0,"parent":151683,"menu_order":23,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-155546","page","type-page","status-publish","hentry"],"yoast_head":"\nSupervisar la creaci\u00f3n de tickets entrantes | Aplicaci\u00f3n de software OneDesk HelpDesk & PM<\/title>\n<meta name=\"description\" content=\"OneDesk es un software de asistencia t\u00e9cnica y gesti\u00f3n de proyectos. 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El sistema de emisi\u00f3n de boletos de OneDesk supervisa todas las creaciones de boletos entrantes por correo electr\u00f3nico.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/onedesk.com\/es\/caracteristicas-indice\/monitorear-entrante-ticket-creation\/\" \/>\n<meta property=\"og:site_name\" content=\"Un escritorio\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/OneDeskApp\" \/>\n<meta property=\"article:modified_time\" content=\"2023-08-08T18:58:07+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/EmailMonitoring.webp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@OneDeskApp\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Supervisar la creaci\u00f3n de tickets entrantes | Aplicaci\u00f3n de software OneDesk HelpDesk & PM","description":"OneDesk es un software de asistencia t\u00e9cnica y gesti\u00f3n de proyectos. 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