{"id":156224,"date":"2021-12-21T14:27:08","date_gmt":"2021-12-21T14:27:08","guid":{"rendered":"https:\/\/onedesk.com\/comunicarse-con-los-clientes\/"},"modified":"2022-01-24T15:21:08","modified_gmt":"2022-01-24T15:21:08","slug":"comunicarse-con-los-clientes","status":"publish","type":"page","link":"https:\/\/onedesk.com\/es\/comunicarse-con-los-clientes\/","title":{"rendered":"Comunicarse con los clientes"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"156224\" class=\"elementor elementor-156224 elementor-144075\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3962e1b2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3962e1b2\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-734220e7\" data-id=\"734220e7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6ef59853 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6ef59853\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-6645f4da\" data-id=\"6645f4da\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-20502758 elementor-widget elementor-widget-heading\" data-id=\"20502758\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Tabla de contenido<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1d78ef7 elementor-nav-menu--dropdown-tablet elementor-nav-menu__text-align-aside elementor-nav-menu--toggle elementor-nav-menu--burger elementor-widget elementor-widget-nav-menu\" data-id=\"1d78ef7\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;vertical&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;fas fa-caret-down\\&quot; aria-hidden=\\&quot;true\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;toggle&quot;:&quot;burger&quot;}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-underline e--animation-fade\">\n\t\t\t\t<ul id=\"menu-1-1d78ef7\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157403\"><a href=\"https:\/\/onedesk.com\/es\/primeros-10-minutos-en-un-escritorio\/\" class=\"elementor-item menu-link\">Primeros 10 minutos en OneDesk<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157404\"><a href=\"https:\/\/onedesk.com\/es\/incorporando-a-su-equipo\/\" class=\"elementor-item menu-link\">Incorporaci\u00f3n de su equipo<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157405\"><a href=\"https:\/\/onedesk.com\/es\/suscribirse-volverse-profesional\/\" class=\"elementor-item menu-link\">Suscribirse y volverse profesional<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157454\"><a href=\"https:\/\/onedesk.com\/es\/yendo-en-vivo-a-los-clientes\/\" class=\"elementor-item menu-link\">Puesta en marcha para los clientes<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157455\"><a href=\"https:\/\/onedesk.com\/es\/flujos-de-trabajo-de-enrutamiento-de-tickets\/\" class=\"elementor-item menu-link\">Enrutamiento de tickets y flujos de trabajo<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157456\"><a href=\"https:\/\/onedesk.com\/es\/flujos-de-trabajo-de-tareas-de-gestion-de-proyectos\/\" class=\"elementor-item menu-link\">Gesti\u00f3n de proyectos y flujos de trabajo de tareas<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157457\"><a href=\"https:\/\/onedesk.com\/es\/comunicarse-con-los-clientes\/\" class=\"elementor-item menu-link\">Comunicarse con los clientes<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157458\"><a href=\"https:\/\/onedesk.com\/es\/trabajo-de-seguimiento\/\" class=\"elementor-item menu-link\">Seguimiento del trabajo<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t<div class=\"elementor-menu-toggle\" role=\"button\" tabindex=\"0\" aria-label=\"Menu Toggle\" aria-expanded=\"false\">\n\t\t\t<i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--open eicon-menu-bar\"><\/i><i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--close eicon-close\"><\/i>\t\t<\/div>\n\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-1d78ef7\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157403\"><a href=\"https:\/\/onedesk.com\/es\/primeros-10-minutos-en-un-escritorio\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Primeros 10 minutos en OneDesk<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157404\"><a href=\"https:\/\/onedesk.com\/es\/incorporando-a-su-equipo\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Incorporaci\u00f3n de su equipo<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157405\"><a href=\"https:\/\/onedesk.com\/es\/suscribirse-volverse-profesional\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Suscribirse y volverse profesional<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157454\"><a href=\"https:\/\/onedesk.com\/es\/yendo-en-vivo-a-los-clientes\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Puesta en marcha para los clientes<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157455\"><a href=\"https:\/\/onedesk.com\/es\/flujos-de-trabajo-de-enrutamiento-de-tickets\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Enrutamiento de tickets y flujos de trabajo<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157456\"><a href=\"https:\/\/onedesk.com\/es\/flujos-de-trabajo-de-tareas-de-gestion-de-proyectos\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Gesti\u00f3n de proyectos y flujos de trabajo de tareas<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157457\"><a href=\"https:\/\/onedesk.com\/es\/comunicarse-con-los-clientes\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Comunicarse con los clientes<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157458\"><a href=\"https:\/\/onedesk.com\/es\/trabajo-de-seguimiento\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Seguimiento del trabajo<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-75e21417 elementor-widget elementor-widget-heading\" data-id=\"75e21417\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Bucear m\u00e1s profundo<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1f16b9d elementor-nav-menu--dropdown-tablet elementor-nav-menu__text-align-aside elementor-nav-menu--toggle elementor-nav-menu--burger elementor-widget elementor-widget-nav-menu\" data-id=\"1f16b9d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;vertical&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;fas fa-caret-down\\&quot; aria-hidden=\\&quot;true\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;toggle&quot;:&quot;burger&quot;}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-underline e--animation-fade\">\n\t\t\t\t<ul id=\"menu-1-1f16b9d\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157502\"><a href=\"https:\/\/onedesk.com\/es\/personalizar-tu-usuario-experiencia\/\" class=\"elementor-item menu-link\">Personalizaci\u00f3n de la experiencia de sus usuarios<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157503\"><a href=\"https:\/\/onedesk.com\/es\/personalizar-la-experiencia-de-sus-clientes\/\" class=\"elementor-item menu-link\">Personalizando la experiencia de sus clientes<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157504\"><a href=\"https:\/\/onedesk.com\/es\/administrar-usuarios\/\" class=\"elementor-item menu-link\">Administrar usuarios<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157505\"><a href=\"https:\/\/onedesk.com\/es\/gestion-de-clientes\/\" class=\"elementor-item menu-link\">Gesti\u00f3n de clientes<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157547\"><a href=\"https:\/\/onedesk.com\/es\/onedesk-knowledgebase\/\" class=\"elementor-item menu-link\">Base de conocimientos de OneDesk<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157548\"><a href=\"https:\/\/onedesk.com\/es\/onedesk-live-chat\/\" class=\"elementor-item menu-link\">Chat en vivo de OneDesk<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157549\"><a href=\"https:\/\/onedesk.com\/es\/onedesk-client-portal\/\" class=\"elementor-item menu-link\">Portal del cliente de OneDesk<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157550\"><a href=\"https:\/\/onedesk.com\/es\/analitica\/\" class=\"elementor-item menu-link\">Anal\u00edtica<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t<div class=\"elementor-menu-toggle\" role=\"button\" tabindex=\"0\" aria-label=\"Menu Toggle\" aria-expanded=\"false\">\n\t\t\t<i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--open eicon-menu-bar\"><\/i><i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--close eicon-close\"><\/i>\t\t<\/div>\n\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-1f16b9d\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157502\"><a href=\"https:\/\/onedesk.com\/es\/personalizar-tu-usuario-experiencia\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Personalizaci\u00f3n de la experiencia de sus usuarios<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157503\"><a href=\"https:\/\/onedesk.com\/es\/personalizar-la-experiencia-de-sus-clientes\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Personalizando la experiencia de sus clientes<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157504\"><a href=\"https:\/\/onedesk.com\/es\/administrar-usuarios\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Administrar usuarios<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157505\"><a href=\"https:\/\/onedesk.com\/es\/gestion-de-clientes\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Gesti\u00f3n de clientes<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157547\"><a href=\"https:\/\/onedesk.com\/es\/onedesk-knowledgebase\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Base de conocimientos de OneDesk<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157548\"><a href=\"https:\/\/onedesk.com\/es\/onedesk-live-chat\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Chat en vivo de OneDesk<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157549\"><a href=\"https:\/\/onedesk.com\/es\/onedesk-client-portal\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Portal del cliente de OneDesk<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157550\"><a href=\"https:\/\/onedesk.com\/es\/analitica\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Anal\u00edtica<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-70c5b04d\" data-id=\"70c5b04d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1db6861b elementor-widget elementor-widget-html\" data-id=\"1db6861b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p>Hay muchas formas de comunicarse y compartir con sus clientes y las organizaciones de clientes a las que pertenecen. En OneDesk, puede utilizar estas funciones para colaborar y comunicarse con sus clientes en proyectos.<\/p>\n<br>\n<h2>Compartir con clientes y organizaciones de clientes<\/h2>\n<br>\n<p>Puede compartir sus proyectos con clientes y organizaciones de clientes. Compartir les da acceso a lo que USTED les permite ver en el proyecto, seg\u00fan las preferencias que estableci\u00f3 en la configuraci\u00f3n de la aplicaci\u00f3n del cliente. Puede establecer preferencias que les permitan ver solo sus solicitudes, solicitudes de otros miembros de su organizaci\u00f3n y m\u00e1s.<\/p>\n\n<p><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-554e63ba-b250-4fb5-b45d-bf1669807ff2\">Obtenga m\u00e1s informaci\u00f3n sobre c\u00f3mo compartir aqu\u00ed.<\/a><\/p>\n<br>\n<h2>Portal del Cliente<\/h2>\n<br>\n<center><img fetchpriority=\"high\" decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/10\/Customer-Portal.jpg\" alt=\"Portal del Cliente\" width=\"1000\" height=\"495\" class=\"alignleft size-full wp-image-140069\"><\/center>\n<br>\n<p>El portal de clientes de OneDesk permite a sus clientes ver el estado de sus tickets junto con las propiedades y la informaci\u00f3n sobre sus solicitudes que usted les permite ver. El portal del cliente le brinda la capacidad de permitir que sus clientes revisen conversaciones pasadas sobre una solicitud, env\u00eden solicitudes a trav\u00e9s de formularios web adjuntos y m\u00e1s. Tambi\u00e9n puede permitir que un cliente vea todas las solicitudes que env\u00eda su organizaci\u00f3n o solo sus propias solicitudes.<\/p>\n\n<p><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-f13f22a5-2cb6-41c8-a621-b28485dde2d8\">Obtenga m\u00e1s informaci\u00f3n sobre el portal del cliente aqu\u00ed.<\/a><\/p>\n<br>\n<h2>Estimar el trabajo del proyecto<\/h2>\n<br>\n<center><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/10\/Estimate-Project-Work.png\" alt=\"Estimar el trabajo del proyecto\" width=\"1000\" class=\"alignleft size-full wp-image-140080\"><\/center>\n<br>\n<p>OneDesk le permite estimar el trabajo necesario para completar el proyecto utilizando Agile Project Management. Puede asignar puntos \u00e1giles a sus tareas y establecer capacidades de puntos para sus proyectos. Vea gr\u00e1ficos de quema y velocidad para visualizar f\u00e1cilmente lo que su equipo ha logrado, qu\u00e9 objetivos a\u00fan tiene que alcanzar y si su equipo est\u00e1 en camino de cumplir con la fecha l\u00edmite del proyecto. Consulte el tablero Kanban para administrar la distribuci\u00f3n de la carga de trabajo y cambiar f\u00e1cilmente los estados de sus tareas.<\/p> \n<br>\n<h2>Proporcionar horas trabajadas por proyecto<\/h2>\n<br>\n<center><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/10\/Provide-Hours-Worked-Per-Project.png\" alt=\"Proporcionar horas trabajadas por proyecto\" width=\"758\" height=\"643\" class=\"alignleft size-full wp-image-140091\"><\/center>\n<br>\n<p>A medida que sus empleados comiencen a registrar el trabajo en sus proyectos, puede programar la recepci\u00f3n de informes sobre sus horas. A trav\u00e9s de la herramienta de informes de OneDesk, puede obtener informes directamente en su bandeja de entrada de correo electr\u00f3nico sobre el tiempo registrado por proyecto.<\/p>\n\n<\/p><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-8ee2e05f-9bdf-4dd9-bb12-32cc60b7eec5\">Obtenga m\u00e1s informaci\u00f3n sobre los informes aqu\u00ed.<\/a><\/p>\n<br>\n<button class=\"guidebutton\" onclick=\"window.location.href='\/project-management-task-workflows\/';\"><Previous{{{wpml_tag_51}}}\n{{{wpml_tag_52}}}Next ><\/button>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Tabla de contenido Bucear m\u00e1s profundo Hay muchas formas de comunicarse y compartir con sus clientes y las organizaciones de clientes a las que pertenecen. En OneDesk, puede utilizar estas funciones para colaborar y comunicarse con sus clientes en proyectos. Compartir con clientes y organizaciones de clientes Puede compartir sus proyectos con clientes y organizaciones [&hellip;]<\/p>\n","protected":false},"author":25,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-156224","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Comunicaciones con el cliente | OneDesk HelpDesk y gu\u00eda de incorporaci\u00f3n de PM<\/title>\n<meta name=\"description\" content=\"OneDesk es un software de asistencia t\u00e9cnica y gesti\u00f3n de proyectos en una sola aplicaci\u00f3n. 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