{"id":258230,"date":"2023-09-27T17:04:33","date_gmt":"2023-09-27T17:04:33","guid":{"rendered":"https:\/\/onedesk.com\/caracteristicas-indice\/conectar-o365\/"},"modified":"2023-09-27T17:04:36","modified_gmt":"2023-09-27T17:04:36","slug":"conectar-o365","status":"publish","type":"page","link":"https:\/\/onedesk.com\/es\/caracteristicas-indice\/conectar-o365\/","title":{"rendered":"Conectar Office 365"},"content":{"rendered":"\t\t
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Conecte su bandeja de entrada de soporte de Office 365<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Conecte su IMAP y SMTP de O365 para crear f\u00e1cilmente tickets desde el correo electr\u00f3nico. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Con\u00e9ctese f\u00e1cilmente a trav\u00e9s de OAuth<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Conecte su bandeja de entrada de soporte de Office 365 a OneDesk a trav\u00e9s de OAuth. Todo lo que necesita hacer es iniciar sesi\u00f3n en su cuenta de correo electr\u00f3nico de soporte para comenzar a recibir tickets y atender a sus clientes en segundos.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Correo electr\u00f3nico O365 autom\u00e1tico para ticket<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Sus correos electr\u00f3nicos de soporte entrantes se crear\u00e1n como tickets en OneDesk. Toda la informaci\u00f3n requerida se captura en el ticket: detalles del cliente, archivos adjuntos, mensaje de correo electr\u00f3nico y asunto. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Respuestas salientes transparentes<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Cuando se conecta con OAuth, las respuestas enviadas desde OneDesk se env\u00edan desde su propia bandeja de entrada de soporte. Esta caracter\u00edstica permite transparencia y confianza: sus clientes saben que se est\u00e1n comunicando con su equipo. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Recursos de aprendizaje<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Enviar correo electr\u00f3nico al ticket<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Cree nuevos tickets a partir de correos electr\u00f3nicos de soporte entrantes.<\/p>\n

Aprende m\u00e1s>><\/a><\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Flujo y configuraci\u00f3n del correo electr\u00f3nico<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Conecte su bandeja de entrada de soporte de O365 a trav\u00e9s de OAuth o cree tickets con reenv\u00edo autom\u00e1tico.<\/p>\n

Aprende m\u00e1s>><\/a><\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Ajustes del correo electr\u00f3nico<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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OneDesk ofrece un poderoso control sobre los correos electr\u00f3nicos entrantes y salientes. <\/p>\n

Aprende m\u00e1s>><\/a><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Conecte su bandeja de entrada de soporte de Office 365 Conecte su IMAP y SMTP de O365 para crear f\u00e1cilmente tickets desde el correo electr\u00f3nico. Con\u00e9ctese f\u00e1cilmente a trav\u00e9s de OAuth Conecte su bandeja de entrada de soporte de Office 365 a OneDesk a trav\u00e9s de OAuth. Todo lo que necesita hacer es iniciar sesi\u00f3n […]<\/p>\n","protected":false},"author":30,"featured_media":0,"parent":151683,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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