{"id":70624,"date":"2021-03-16T18:48:18","date_gmt":"2021-03-16T18:48:18","guid":{"rendered":"https:\/\/onedesk.com\/poner-las-aplicaciones-de-cliente-de-un-escritorio-en-su-sitio-web\/"},"modified":"2021-03-16T18:48:18","modified_gmt":"2021-03-16T18:48:18","slug":"poner-las-aplicaciones-de-cliente-de-un-escritorio-en-su-sitio-web","status":"publish","type":"post","link":"https:\/\/onedesk.com\/es\/poner-las-aplicaciones-de-cliente-de-un-escritorio-en-su-sitio-web\/","title":{"rendered":"Colocaci\u00f3n de las aplicaciones para clientes de OneDesk en su sitio web"},"content":{"rendered":"

OneDesk incluye tres aplicaciones orientadas al cliente en tiempo real que puede utilizar para interactuar con sus clientes y proporcionarles una interfaz de acceso a sus tickets y discutirlos con usted. Las aplicaciones para clientes tambi\u00e9n act\u00faan como una base de conocimientos donde puede publicar los art\u00edculos que desea compartir con sus clientes. Puede ajustar qu\u00e9 aplicaciones est\u00e1n disponibles para sus clientes en vivo en su Administraci\u00f3n de OneDesk sin la necesidad de realizar cambios en su sitio web. Independientemente de c\u00f3mo desee utilizarlo, debe colocarlo en su sitio web para que sus clientes lo encuentren. Hay algunas formas diferentes de hacer esto, que discutir\u00e9 de la m\u00e1s f\u00e1cil a la m\u00e1s dif\u00edcil.<\/p>\n

1. Ponga el widget<\/a> en tu sitio web.<\/strong>
\nEl widget coloca un icono en la esquina inferior de su sitio web. Cuando un visitante hace clic en \u00e9l, abre el panel y muestra las tres aplicaciones del cliente.
\n\"\"
\nPara integrar el widget de aplicaciones para clientes de OneDesk con su sitio web, debe agregar un peque\u00f1o fragmento de JavaScript a todas las p\u00e1ginas de su sitio web donde le gustar\u00eda que el widget estuviera disponible. Si sus p\u00e1ginas se generan din\u00e1micamente, puede agregar el fragmento de JavaScript al pie de p\u00e1gina. Puede encontrar su fragmento dentro del panel de administraci\u00f3n de su cuenta de OneDesk, en Administraci\u00f3n> Aplicaciones para clientes. Haga clic en el enlace “Generar fragmento”.
\n\"\"<\/p>\n

Puede ajustar la apariencia del widget con lo siguiente:
\n– close-color = \u201d# 25aed8\u201d: color para el bot\u00f3n de cierre
\n– open-color = \u201d# 25aed8\u201d: color para el bot\u00f3n de apertura
\nPara configuraciones de pantalla adicionales, puede encontrarlo aqu\u00ed<\/a> .<\/p>\n

2. Coloque el portal en un iframe.<\/strong>
\nUn iframe le permite incrustar una p\u00e1gina web dentro de otra.
\nColoque una etiqueta iframe en su p\u00e1gina web y para la fuente (src) use el enlace a su portal de clientes de OneDesk. Puede encontrar ese enlace en “Administraci\u00f3n> Portal del cliente \u201dy hay un enlace cerca del t\u00edtulo de la p\u00e1gina. Siga ese enlace y copie la URL de destino.
\n\"\"<\/p>\n

Cuando utilice un iframe, no olvide establecer el ancho y el alto del tama\u00f1o del marco.<\/p>\n","protected":false},"excerpt":{"rendered":"

OneDesk incluye tres aplicaciones orientadas al cliente en tiempo real que puede utilizar para interactuar con sus clientes y proporcionarles una interfaz de acceso a sus tickets y discutirlos con usted. Las aplicaciones para clientes tambi\u00e9n act\u00faan como una base de conocimientos donde puede publicar los art\u00edculos que desea compartir con sus clientes. Puede ajustar […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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