{"id":70984,"date":"2021-03-16T18:52:57","date_gmt":"2021-03-16T18:52:57","guid":{"rendered":"https:\/\/onedesk.com\/como-puedes-cambiar-la-apariencia-de-los-correos-electronicos-de-onedesk\/"},"modified":"2021-03-16T18:53:13","modified_gmt":"2021-03-16T18:53:13","slug":"como-puedes-cambiar-la-apariencia-de-los-correos-electronicos-de-onedesk","status":"publish","type":"post","link":"https:\/\/onedesk.com\/es\/como-puedes-cambiar-la-apariencia-de-los-correos-electronicos-de-onedesk\/","title":{"rendered":"C\u00f3mo puede cambiar la apariencia de sus correos electr\u00f3nicos de OneDesk"},"content":{"rendered":"<p>OneDesk tiene muchas configuraciones para permitirle controlar los correos electr\u00f3nicos que enviamos en su nombre.<\/p>\n<p>Todas estas opciones se pueden disfrutar en Administraci\u00f3n.&gt; Ajustes del correo electr\u00f3nico.<\/p>\n<p>Estas opciones incluyen:<\/p>\n<ul>\n<li>Modificar el contenido de los correos electr\u00f3nicos que enviamos<\/li>\n<li>Agregar nuevos correos electr\u00f3nicos automatizados, activados por las reglas que establezca<\/li>\n<li>Apagar los correos electr\u00f3nicos por completo, para que nunca se env\u00eden<\/li>\n<li>Mantener un registro (durante 72 horas) de todos los correos electr\u00f3nicos que le enviamos, junto con su estado de entrega<\/li>\n<li>Permiti\u00e9ndole cambiar la apariencia de los correos electr\u00f3nicos<\/li>\n<\/ul>\n<p>Puede controlar el contenido y la apariencia de los correos electr\u00f3nicos que enviamos. Todos estos cambios se pueden realizar dentro de su cuenta en: ADMINISTRACI\u00d3N&gt; AJUSTES DEL CORREO ELECTR\u00d3NICO&gt; APARIENCIA<\/p>\n<h3>Crea un encabezado y una firma personalizados<\/h3>\n<p>El encabezado se encuentra en la parte superior de todos los correos electr\u00f3nicos y la firma en la parte inferior. Estos bloques van por encima y por debajo del contenido principal de todos los correos electr\u00f3nicos que le enviamos.<br \/>\n<img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/header-signature.png\" alt=\"email appearance\" width=\"851\" height=\"640\"><\/p>\n<p>&nbsp;<\/p>\n<h3>Cambia algunos de los colores<\/h3>\n<p>Si desea que su color de fondo sea diferente al blanco, puede cambiarlo. Tambi\u00e9n cambiamos el color de fondo de las burbujas para las respuestas de los usuarios y las respuestas de los clientes. Tambi\u00e9n le permitimos agregar un borde en la burbuja si lo desea.<br \/>\n<img decoding=\"async\" class=\"alignnone\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/email-colors.png\" alt=\"change colors\" width=\"829\" height=\"154\"><\/p>\n<p>&nbsp;<\/p>\n<h3>Modifique las direcciones FROM mostradas para &#8220;responder&#8221; y &#8220;no responder&#8221;<\/h3>\n<p>Dado que necesitamos capturar cualquier respuesta e incluirla en sus conversaciones, cuando su cliente responda, se enviar\u00e1 a nosotros. Sin embargo, puede modificar la direcci\u00f3n que se muestra en el campo &#8216;DE&#8217; cuando su cliente recibe un correo electr\u00f3nico.<\/p>\n<p><img decoding=\"async\" class=\"alignnone\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/reply-settings.png\" alt=\"configuraci\u00f3n de respuesta\" width=\"955\" height=\"299\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>OneDesk tiene muchas configuraciones para permitirle controlar los correos electr\u00f3nicos que enviamos en su nombre. Todas estas opciones se pueden disfrutar en Administraci\u00f3n.&gt; Ajustes del correo electr\u00f3nico. Estas opciones incluyen: Modificar el contenido de los correos electr\u00f3nicos que enviamos Agregar nuevos correos electr\u00f3nicos automatizados, activados por las reglas que establezca Apagar los correos electr\u00f3nicos por [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":"","jetpack_post_was_ever_published":false},"categories":[9443],"tags":[],"class_list":["post-70984","post","type-post","status-publish","format-standard","hentry","category-1-como-utilizar-onedesk"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.8) - 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