{"id":71178,"date":"2021-03-16T18:56:23","date_gmt":"2021-03-16T18:56:23","guid":{"rendered":"https:\/\/onedesk.com\/que-hay-de-nuevo-en-la-version-de-diciembre-de-2019-de-onedesk\/"},"modified":"2021-03-16T18:57:08","modified_gmt":"2021-03-16T18:57:08","slug":"que-hay-de-nuevo-en-la-version-de-diciembre-de-2019-de-onedesk","status":"publish","type":"post","link":"https:\/\/onedesk.com\/es\/que-hay-de-nuevo-en-la-version-de-diciembre-de-2019-de-onedesk\/","title":{"rendered":"Novedades de la versi\u00f3n de diciembre de 2019 de OneDesk"},"content":{"rendered":"<p>El lanzamiento de diciembre de OneDesk es grande con una lista de mejoras significativas y nuevas caracter\u00edsticas. Se puso en marcha el 10 de diciembre de 2019.<\/p>\n<h3>Mejoras para compartir proyectos<\/h3>\n<ul>\n<li>Interfaz de usuario m\u00e1s intuitiva para compartir proyectos con usuarios y clientes<\/li>\n<li>Posibilidad de ver con qui\u00e9n ya se comparte un proyecto en la ventana emergente para compartir<\/li>\n<li>Posibilidad de eliminar usuarios (dejar de compartir un proyecto) directamente desde la ventana emergente para compartir<\/li>\n<\/ul>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/RN-share-project.png\" alt=\"project sharing\" width=\"795\" height=\"343\"><\/p>\n<h3>Inicio de sesi\u00f3n \u00fanico para usuarios y clientes<\/h3>\n<ul>\n<li>Capacidad para habilitar SSO para clientes que usan OpenID Connect<\/li>\n<li>SSO extendido para que los usuarios admitan OpenID Connect adem\u00e1s de SAML<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/RN-SSO.png\" alt=\"single sign on\" width=\"1101\" height=\"471\"><\/p>\n<h3>Mejoras en las conversaciones<\/h3>\n<ul>\n<li>Soporte para el s\u00edmbolo @ en la conversaci\u00f3n para agregar un seguidor<\/li>\n<li>Soporte para el s\u00edmbolo # en una conversaci\u00f3n para crear un enlace a un elemento<\/li>\n<li>Capacidad para iniciar una conversaci\u00f3n con un usuario o cliente desde el men\u00fa de creaci\u00f3n<\/li>\n<li>Posibilidad de ver y modificar a los participantes de una conversaci\u00f3n desde el redactor de mensajes.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/RN-Conversations.png\" alt=\"conversaciones\" width=\"591\" height=\"289\"><\/p>\n<h3>Mejoras en las aplicaciones del cliente:<\/h3>\n<ul>\n<li>Una nueva p\u00e1gina de bienvenida para el mensajero en el widget de aplicaciones del cliente. Esta p\u00e1gina puede incluir un t\u00edtulo, eslogan de la empresa, imagen de fondo, saludos en l\u00ednea \/ fuera de l\u00ednea y las fotos de perfil de los usuarios seleccionados.<\/li>\n<li>Una nueva opci\u00f3n de &#8220;gran burbuja&#8221; para permitir peque\u00f1os mensajes en l\u00ednea y fuera de l\u00ednea, incluso cuando las aplicaciones est\u00e1n minimizadas<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/RN-Chat.png\" alt=\"customer apps\" width=\"433\" height=\"595\"><\/p>\n<h3>Personalizaci\u00f3n de bot<\/h3>\n<ul>\n<li>Ahora puedes personalizar el avatar y el nombre del Bot.<\/li>\n<li>Se encuentra en: Administraci\u00f3n&gt; Pref. De la empresa<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/RN-Bot-settings.png\" alt=\"bot settings\" width=\"610\" height=\"230\"><\/p>\n<h3>Usuarios en varios equipos<\/h3>\n<ul>\n<li>Por demanda muy popular, ahora sus usuarios pueden ser miembros de varios equipos a la vez.<\/li>\n<li>Haga esto en la aplicaci\u00f3n USUARIOS, en el perfil de usuario. Simplemente agregue varios equipos al usuario.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/RN-teams.png\" alt=\"adding teams\" width=\"361\" height=\"101\"><\/p>\n<h3>Otras mejoras<\/h3>\n<ul>\n<li>Mejoras en los men\u00fas contextuales.<\/li>\n<li>Mejoras en los controles del teclado.<\/li>\n<li>Mejoras de rendimiento para cargar hojas de horas<\/li>\n<li>M\u00e1s de 200 mejoras y correcciones de errores<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>El lanzamiento de diciembre de OneDesk es grande con una lista de mejoras significativas y nuevas caracter\u00edsticas. Se puso en marcha el 10 de diciembre de 2019. Mejoras para compartir proyectos Interfaz de usuario m\u00e1s intuitiva para compartir proyectos con usuarios y clientes Posibilidad de ver con qui\u00e9n ya se comparte un proyecto en la [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_wpcom_ai_launchpad_first_post":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[9457],"tags":[],"class_list":["post-71178","post","type-post","status-publish","format-standard","hentry","category-3-notas-de-la-version"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.3 (Yoast SEO v28.3) - 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