{"id":73345,"date":"2021-03-16T19:37:15","date_gmt":"2021-03-16T19:37:15","guid":{"rendered":"https:\/\/onedesk.com\/new-in-onedesk-august-2020-custom-fields-get-an-upgrade\/"},"modified":"2021-03-16T19:37:15","modified_gmt":"2021-03-16T19:37:15","slug":"new-in-onedesk-august-2020-custom-fields-get-an-upgrade","status":"publish","type":"post","link":"https:\/\/onedesk.com\/es\/new-in-onedesk-august-2020-custom-fields-get-an-upgrade\/","title":{"rendered":"Nuevo en OneDesk, agosto de 2020: los campos personalizados obtienen una actualizaci\u00f3n"},"content":{"rendered":"<p>En OneDesk hemos estado trabajando en algunas funciones nuevas e interesantes, pero al mismo tiempo hemos estado realizando actualizaciones a OneDesk con algunas funciones m\u00e1s peque\u00f1as pero muy \u00fatiles. Aqu\u00ed hay una actualizaci\u00f3n r\u00e1pida sobre las \u00faltimas mejoras que puede haber pasado por alto.<\/p>\n<h2>Mejoras en la funcionalidad de campo personalizado:<\/h2>\n<ul style=\"list-style-position: outside;\">\n<li><strong>Agrupar elementos por campos personalizados:<\/strong> Ahora puede agrupar elementos en funci\u00f3n de campos personalizados en la vista de \u00e1rbol. Para hacer esto, cree una nueva vista, seleccione el dise\u00f1o &#8220;\u00c1rbol&#8221; y agregue una propiedad para agrupar. Esa propiedad ahora puede ser una propiedad personalizada.<\/li>\n<li><strong>Agrupar hojas de tiempo por campo personalizado:<\/strong> Los campos personalizados en las hojas de tiempo (lanzados en junio) fueron una caracter\u00edstica solicitada popular. Ahora puede agrupar en campos personalizados en hojas de tiempo, as\u00ed como filtrar y ordenar.<\/li>\n<li><strong>NUEVO: Campos personalizados en organizaciones de clientes:<\/strong> Como algunos de ustedes saben, hemos estado mejorando las organizaciones de clientes de muchas formas diferentes. El \u00faltimo lote de mejoras para las organizaciones de clientes incluye agregarles campos personalizados. Ahora puede agregar sus propias propiedades personalizadas a las organizaciones de clientes, as\u00ed como filtrar, ordenar y agrupar por ellas.<\/li>\n<li><strong>Capacidad para filtrar clientes por campos personalizados:<\/strong> Tambi\u00e9n agregamos filtros en campos personalizados a los Clientes.<\/li>\n<li><strong>Campos personalizados en informes (beta):<\/strong> Ahora puede agregar campos personalizados en las plantillas de informes que cree. Seguimos enfoc\u00e1ndonos en mejorar nuestro motor de informes, as\u00ed que av\u00edsenos si tiene solicitudes espec\u00edficas.<\/li>\n<\/ul>\n<h2>Otras mejoras<\/h2>\n<ul style=\"list-style-position: outside;\">\n<li><strong>Ubicaciones de New Edge para Europa y Australia<\/strong> &#8211; Esto mejorar\u00e1 los tiempos de acceso para nuestros clientes en Europa y Asia. Pr\u00f3ximamente m\u00e1s ubicaciones de borde.<\/li>\n<li><strong>API<\/strong> &#8211; La creaci\u00f3n de elementos ahora permite agregar un solicitante por direcci\u00f3n de correo electr\u00f3nico. Si este cliente o usuario (basado en el correo electr\u00f3nico) a\u00fan no existe, se crear\u00e1 un cliente.<\/li>\n<li><strong>Correo electr\u00f3nico<\/strong> &#8211; Captura de respuesta mejorada para eliminar el contenido que no responde para algunos clientes. Dado que los clientes de correo electr\u00f3nico son muy inconsistentes en la forma en que implementan los est\u00e1ndares, esta es una tarea continua.<\/li>\n<li><strong>Puntos \u00e1giles<\/strong> &#8211; Los puntos \u00e1giles ahora admiten actualizaciones masivas, macros, acciones de automatizaci\u00f3n del flujo de trabajo, columnas en la aplicaci\u00f3n &#8216;Proyectos&#8217;.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>En OneDesk hemos estado trabajando en algunas funciones nuevas e interesantes, pero al mismo tiempo hemos estado realizando actualizaciones a OneDesk con algunas funciones m\u00e1s peque\u00f1as pero muy \u00fatiles. Aqu\u00ed hay una actualizaci\u00f3n r\u00e1pida sobre las \u00faltimas mejoras que puede haber pasado por alto. Mejoras en la funcionalidad de campo personalizado: Agrupar elementos por campos [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":"","jetpack_post_was_ever_published":false},"categories":[9457],"tags":[],"class_list":["post-73345","post","type-post","status-publish","format-standard","hentry","category-3-notas-de-la-version"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Notas de la versi\u00f3n de agosto de 2020 | Los campos personalizados se actualizan | Un escritorio<\/title>\n<meta name=\"description\" content=\"Estas son las notas de lanzamiento de OneDesk para Augest 2020. 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