Connect your Office 365 Support Inbox
Connect your O365 IMAP and SMTP for easy email to ticket creation.
Connect easily via OAuth
Connect your Office 365 support inbox to OneDesk via OAuth. All you need to do is sign in to your support email account to start receiving tickets and serving your customers in seconds.
Automatic O365 email to ticket
Your incoming support emails will be created as tickets in OneDesk. All the required information is captured on the ticket – customer details, attachments, email message, and subject.
Transparent outgoing responses
When connected with OAuth , replies sent from OneDesk are sent from your own support inbox. This feature allows for transparency and trust – your customers know they are reaching out to your team.
Learning resources
Create new tickets from incoming support emails.
Connect your O365 support inbox via OAuth or create tickets with auto-forwarding.
OneDesk offers powerful control over incoming and outgoing emails.