Customer Portal
Empower your customers by giving them access to the client portal. Customers can see the status of tickets or project tasks, create new tickets, and communicate with your team.
Keep customers updated
Invite your customers to log into the customer portal where they can find updates about the status of their tickets. They can discuss further with you, or add additional information, including attachments.
Self-service customer ticket portal
Enable self-service with the ticket portal. Customers can login to view or add information to their tickets.
Collaborate on tasks
Use the tickets portal, tasks portal, or both! Share projects with customers to give them access to all the project's tasks. In the tasks portal, customers can share files or ideas, and stay up-to-date on progress.
Allow customer to submit new tickets
Customers are able to easily submit new tickets though integrated forms. Your forms can collect all the information you need from your customers with custom fields and required properties.
Configurable customer portal
You can configure many aspects of your customer portal to fit your brand and preferences. Add your own colors, logos, and portal name. Define which tickets or tasks a customer can view as well as which properties your customers’ can see and edit.
Deploy your website widget
How your customers access the portal is up to you! Embed the web widget onto your website to give customers access to the portal and other customer apps. If you prefer, you can provide customers a link to the portal or embed it to a page.
Brand & configure
The customer portal is configurable to the needs of your organization. Set which tickets or tasks a customer can access as well as which properties they can see. Add your own logo, portal name, and company colors.
Mobile accessible portal
Customers can access the portal from their mobile phone's browser, allowing them to stay updated even on-the-go.
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