Prepaid hours
Sell blocks of support hours to your customers using the prepaid hours features of OneDesk’s professional service automation tool.
Manage prepaid hours
OneDesk is an all-in-one help desk and professional service software. Capture tickets, invoice for prepaid hours, and log time on support work.
Keep track of prepaid hours
OneDesk keeps track of remaining prepaid hours on customer accounts. See the history of changes and even send reports.
Easily invoice for a block of hours
Top-up your customers' PPH account by invoicing in OneDesk. Set the block of hours amount and cost for each customer account. Create and send invoices directly from OneDesk.
Log time against prepaid hours
Easily log time against a customers' prepaid hours using integrated timers and timesheets on tickets.