{"version":"1.0","provider_name":"OneDesk","provider_url":"https:\/\/onedesk.com\/fr\/","author_name":"Sabrin Yusef","author_url":"https:\/\/onedesk.com\/fr\/author\/sarbin-yusef\/","title":"R\u00e9ponses standardis\u00e9es - OneDesk","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"ZKVLImtVxX\"><a href=\"https:\/\/onedesk.com\/fr\/reponses-en-boite\/\">R\u00e9ponses standardis\u00e9es<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/onedesk.com\/fr\/reponses-en-boite\/embed\/#?secret=ZKVLImtVxX\" width=\"600\" height=\"338\" title=\"&#8220;R\u00e9ponses standardis\u00e9es&#8221; &#8212; OneDesk\" data-secret=\"ZKVLImtVxX\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/onedesk.com\/wp-includes\/js\/wp-embed.min.js\n<\/script>\n","description":"R\u00e9ponses standardis\u00e9es dans OneDesk Il existe plusieurs fa\u00e7ons de configurer et d&#8217;automatiser l&#8217;envoi de r\u00e9ponses dans OneDesk. Les r\u00e9ponses standardis\u00e9es peuvent vous aider \u00e0 r\u00e9pondre aux questions fr\u00e9quemment pos\u00e9es que vous recevez des clients, \u00e0 r\u00e9pondre aux demandes que vous recevez \u00e0 plusieurs reprises, et plus encore. Cela vous permet de d\u00e9sencombrer votre service d&#8217;assistance [&hellip;]","thumbnail_url":"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/Cannedresponses.png"}