{"id":125581,"date":"2021-08-25T12:41:57","date_gmt":"2021-08-25T12:41:57","guid":{"rendered":"https:\/\/onedesk.com\/videos\/onedesk-demarrage-canaux-de-communication\/"},"modified":"2022-07-27T15:17:46","modified_gmt":"2022-07-27T15:17:46","slug":"onedesk-demarrage-canaux-de-communication","status":"publish","type":"aiovg_videos","link":"https:\/\/onedesk.com\/fr\/vid\u00e9os\/onedesk-demarrage-canaux-de-communication\/","title":{"rendered":"OneDesk &#8211; Prise en main&nbsp;: Canaux de communication"},"content":{"rendered":"<h2>Transcription:<\/h2>\n<p>OneDesk utilise un syst\u00e8me de communication omnicanal qui centralise vos conversations avec les membres de l&#8217;\u00e9quipe et les clients de mani\u00e8re transparente.<\/p>\n<p>Utilisez diff\u00e9rentes mani\u00e8res de communiquer avec les clients par e-mail, chat en direct, base de connaissances, widget de site Web, portail client, etc. Peu importe d&#8217;o\u00f9 votre client communique, vous recevrez tous ses messages, y compris les images, les liens et les pi\u00e8ces jointes, directement dans vos conversations OneDesk.<\/p>\n<p>Restez connect\u00e9 avec les membres de l&#8217;\u00e9quipe gr\u00e2ce \u00e0 des fonctionnalit\u00e9s de partage utiles, une application mobile et une application Messenger.<\/p>\n<p>D\u00e9couvrez les canaux de communication utiles de OneDesk dans le Guide de d\u00e9marrage.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Transcription: OneDesk utilise un syst\u00e8me de communication omnicanal qui centralise vos conversations avec les membres de l&#8217;\u00e9quipe et les clients de mani\u00e8re transparente. Utilisez diff\u00e9rentes mani\u00e8res de communiquer avec les clients par e-mail, chat en direct, base de connaissances, widget de site Web, portail client, etc. Peu importe d&#8217;o\u00f9 votre client communique, vous recevrez tous [&hellip;]<\/p>\n","protected":false},"author":27,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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