{"id":125587,"date":"2021-08-25T12:42:17","date_gmt":"2021-08-25T12:42:17","guid":{"rendered":"https:\/\/onedesk.com\/videos\/onedesk-demarrage-email-apparence-personnalisation\/"},"modified":"2021-12-20T19:02:58","modified_gmt":"2021-12-20T19:02:58","slug":"onedesk-demarrage-email-apparence-personnalisation","status":"publish","type":"aiovg_videos","link":"https:\/\/onedesk.com\/fr\/vid\u00e9os\/onedesk-demarrage-email-apparence-personnalisation\/","title":{"rendered":"OneDesk &#8211; Prise en main&nbsp;: personnalisation de l&#8217;apparence des e-mails"},"content":{"rendered":"<h2>Transcription:<\/h2>\n<p>Dans OneDesk, vous contr\u00f4lez l&#8217;apparence de vos e-mails. Vous pouvez personnaliser l&#8217;en-t\u00eate et la signature de l&#8217;e-mail et d\u00e9finir un sch\u00e9ma de couleurs qui correspond \u00e0 l&#8217;image de marque de votre entreprise. <\/p>\n<p>Ces pr\u00e9f\u00e9rences peuvent \u00eatre configur\u00e9es dans vos param\u00e8tres administratifs. Cliquez sur Plus d&#8217;applications en bas, s\u00e9lectionnez Administration et e-mails. Dans les onglets en haut, cliquez sur Param\u00e8tres d&#8217;apparence. Ici, vous pouvez trouver vos options de personnalisation. <\/p>\n<p>Vous pouvez d\u00e9finir et concevoir un en-t\u00eate et une signature d&#8217;e-mail. Vous pouvez ajouter des images ou des liens et les formater. <\/p>\n<p>Vous pouvez \u00e9galement ajouter des couleurs \u00e0 l&#8217;arri\u00e8re-plan de votre e-mail et aux r\u00e9ponses et ajouter des param\u00e8tres de r\u00e9ponse. Dans les param\u00e8tres de r\u00e9ponse, vous pouvez d\u00e9finir des adresses e-mail de non-r\u00e9ponse et de r\u00e9ponse \u00e0 partir desquelles tous les e-mails sortants seront envoy\u00e9s. <\/p>\n<p>Vous pouvez \u00e9galement ajouter une liste d&#8217;e-mails qui ne doivent jamais \u00eatre ajout\u00e9s en tant qu&#8217;abonn\u00e9s d&#8217;un ticket ou d&#8217;une t\u00e2che. Cela peut aider \u00e0 \u00e9viter les boucles de messagerie lorsque ces comptes transf\u00e8rent automatiquement ou CC d&#8217;autres adresses. La meilleure pratique consiste \u00e0 ajouter ici toutes les adresses de non-utilisateur, telles que les e-mails d&#8217;assistance ou les listes de distribution.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Transcription: Dans OneDesk, vous contr\u00f4lez l&#8217;apparence de vos e-mails. Vous pouvez personnaliser l&#8217;en-t\u00eate et la signature de l&#8217;e-mail et d\u00e9finir un sch\u00e9ma de couleurs qui correspond \u00e0 l&#8217;image de marque de votre entreprise. Ces pr\u00e9f\u00e9rences peuvent \u00eatre configur\u00e9es dans vos param\u00e8tres administratifs. Cliquez sur Plus d&#8217;applications en bas, s\u00e9lectionnez Administration et e-mails. Dans les onglets [&hellip;]<\/p>\n","protected":false},"author":27,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"aiovg_categories":[9848],"aiovg_tags":[],"class_list":["post-125587","aiovg_videos","type-aiovg_videos","status-publish","hentry","aiovg_categories-05-gestion-des-e-mails"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.6 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Personnalisation de l&#039;apparence des e-mails | Mise en route | Logiciel OneDesk<\/title>\n<meta name=\"description\" content=\"OneDesk vous permet de contr\u00f4ler l&#039;apparence de vos e-mails. 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