{"id":61201,"date":"2021-03-05T19:21:24","date_gmt":"2021-03-05T19:21:24","guid":{"rendered":"https:\/\/onedesk.com\/videos\/helpdesk-et-logiciel-de-gestion-de-projet\/"},"modified":"2021-03-05T19:21:24","modified_gmt":"2021-03-05T19:21:24","slug":"helpdesk-et-logiciel-de-gestion-de-projet","status":"publish","type":"aiovg_videos","link":"https:\/\/onedesk.com\/fr\/vid\u00e9os\/helpdesk-et-logiciel-de-gestion-de-projet\/","title":{"rendered":"OneDesk | HelpDesk et logiciel de gestion de projet"},"content":{"rendered":"<h2>Transcription:<\/h2>\n<p>Au fur et \u00e0 mesure que votre entreprise se d\u00e9veloppe, les outils que vous utilisez pour g\u00e9rer les projets et les tickets deviennent souvent inad\u00e9quats pour r\u00e9pondre aux demandes croissantes des clients, l&#8217;utilisation de diff\u00e9rents outils, pour collaborer avec vos coll\u00e8gues, soutenir vos clients et g\u00e9rer des projets cr\u00e9e beaucoup d&#8217;inefficacit\u00e9s, d&#8217;erreurs et de retards. Et puis nous revenons \u00e0 la recherche d&#8217;un meilleur logiciel de remplacement, mais la recherche et le test de nouveaux logiciels demandent du temps et des efforts. Vous voulez que vos processus et flux de travail soient op\u00e9rationnels le plus rapidement possible et vous avez besoin d&#8217;un outil qui y parvient. OneDesk est un service bas\u00e9 sur le cloud qui combine la gestion de projet et le service d&#8217;assistance dans une seule application collaborative. Cela signifie que vous n&#8217;avez plus besoin de rechercher plusieurs applications. OneDesk a tout ce dont vous avez besoin pour cr\u00e9er et g\u00e9rer des projets, capturer et r\u00e9soudre les tickets de support. Offrez un environnement collaboratif entre vous, votre \u00e9quipe et vos clients pour aider \u00e0 r\u00e9soudre les demandes et \u00e0 mener \u00e0 bien les projets avec pr\u00e9cision et \u00e0 temps. Avec OneDesk, vous pouvez \u00eatre op\u00e9rationnel rapidement. Vous pouvez \u00e9galement le configurer en fonction de vos besoins sp\u00e9cifiques et cr\u00e9er des flux de travail personnalis\u00e9s, automatiser des t\u00e2ches et l&#8217;int\u00e9grer \u00e0 d&#8217;autres applications d&#8217;entreprise. Chez OneDesk, nous ne vous donnons pas de prix pour les fonctionnalit\u00e9s, le stockage et le support client. Notre tarification est bas\u00e9e uniquement sur le nombre d&#8217;utilisateurs internes et les clients sont gratuits. Il est facile de d\u00e9marrer et nous pensons que vous allez l&#8217;adorer. Inscrivez-vous pour un essai gratuit ou r\u00e9servez une d\u00e9monstration individuelle sur <a href=\"http:\/\/www.one.desk.com\" rel=\"nofollow\">http:\/\/www.one.desk.com<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Transcription: Au fur et \u00e0 mesure que votre entreprise se d\u00e9veloppe, les outils que vous utilisez pour g\u00e9rer les projets et les tickets deviennent souvent inad\u00e9quats pour r\u00e9pondre aux demandes croissantes des clients, l&#8217;utilisation de diff\u00e9rents outils, pour collaborer avec vos coll\u00e8gues, soutenir vos clients et g\u00e9rer des projets cr\u00e9e beaucoup d&#8217;inefficacit\u00e9s, d&#8217;erreurs et de [&hellip;]<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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