{"id":69972,"date":"2021-03-15T14:39:02","date_gmt":"2021-03-15T14:39:02","guid":{"rendered":"https:\/\/onedesk.com\/videos\/partage-de-projets-avec-utilisateurs-et-clients\/"},"modified":"2022-06-08T20:21:05","modified_gmt":"2022-06-08T20:21:05","slug":"partage-de-projets-avec-utilisateurs-et-clients","status":"publish","type":"aiovg_videos","link":"https:\/\/onedesk.com\/fr\/vid\u00e9os\/partage-de-projets-avec-utilisateurs-et-clients\/","title":{"rendered":"08. Partage de projets avec les utilisateurs et les clients"},"content":{"rendered":"<ul>\n<li><strong><a href=\"https:\/\/onedesk.com\/videos\/onedesk-getting-started-sharing-with-users-teams\/\">Mise \u00e0 jour de la vid\u00e9o 1 &#8211; Partage avec les utilisateurs<\/a><\/strong><\/li>\n<li><strong><a href=\"https:\/\/onedesk.com\/videos\/onedesk-getting-started-sharing-with-customers-customer-organizations\/\">Mise \u00e0 jour de la vid\u00e9o 2 &#8211; Partage avec les clients<\/a><\/strong><\/li>\n<\/ul>\n<h2><strong>Transcription:<\/strong><\/h2>\n<p>Pour collaborer avec d&#8217;autres utilisateurs, voire des clients, vous devrez partager vos projets. Comme vous le savez, les projets contiennent des tickets et des t\u00e2ches. Pour partager ces projets, il existe plusieurs moyens, mais le plus simple consiste simplement \u00e0 s\u00e9lectionner le projet dans le s\u00e9lecteur d&#8217;\u00e9tendue du projet et \u00e0 cliquer sur l&#8217;ic\u00f4ne Partager. Cela ouvrira une fen\u00eatre contextuelle, qui vous permet de partager le projet avec des utilisateurs de l&#8217;entreprise, des clients ou des utilisateurs externes. Je vais les parcourir un par un.<\/p>\n<p>Lorsque vous partagez avec des utilisateurs de l&#8217;entreprise, vous s\u00e9lectionnez un utilisateur dans votre liste d&#8217;entreprise existante. Vous choisirez un r\u00f4le pour eux et vous pourrez en ajouter autant que vous le souhaitez. Vous pouvez \u00e9galement ajouter des projets suppl\u00e9mentaires \u00e0 partager avec eux en m\u00eame temps. Si vous ne voyez pas l&#8217;utilisateur souhait\u00e9, vous pouvez \u00e9galement ajouter un nouvel utilisateur ici. Lorsque vous cliquez sur Partager, ce projet sera automatiquement ajout\u00e9 \u00e0 la liste des projets de l&#8217;utilisateur et il y aura acc\u00e8s au r\u00f4le que vous d\u00e9signez.<\/p>\n<p>Lorsque vous ajoutez un client \u00e0 un projet, vous faites quelque chose de l\u00e9g\u00e8rement diff\u00e9rent. Vous ajoutez essentiellement une liste de clients \u00e0 un projet auquel vous avez la possibilit\u00e9 de donner acc\u00e8s sur le portail client. Encore une fois, vous pouvez choisir un client dans votre liste, vous pouvez ajouter un nouveau client et vous pouvez ajouter plusieurs projets afin de pouvoir faire beaucoup de partage \u00e0 la fois.<\/p>\n<p>Pour les utilisateurs externes, vous saisissez ici leur adresse e-mail et vous choisissez leur r\u00f4le. Une fois de plus, vous pouvez ajouter plusieurs projets. Lorsque vous cliquez sur Partager ici, ils re\u00e7oivent un e-mail les invitant \u00e0 vous rejoindre dans le projet. Mais ils ne rejoindront pas votre organisation. C&#8217;est pourquoi ils sont un utilisateur externe. Au lieu de cela, ils finiront par cr\u00e9er leur propre compte et y verront votre projet partag\u00e9.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Mise \u00e0 jour de la vid\u00e9o 1 &#8211; Partage avec les utilisateurs Mise \u00e0 jour de la vid\u00e9o 2 &#8211; Partage avec les clients Transcription: Pour collaborer avec d&#8217;autres utilisateurs, voire des clients, vous devrez partager vos projets. Comme vous le savez, les projets contiennent des tickets et des t\u00e2ches. Pour partager ces projets, il [&hellip;]<\/p>\n","protected":false},"author":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"aiovg_categories":[9420],"aiovg_tags":[],"class_list":["post-69972","aiovg_videos","type-aiovg_videos","status-publish","has-post-thumbnail","hentry","aiovg_categories-1-premiers-pas"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.8) - 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