{"id":82437,"date":"2021-03-29T20:01:06","date_gmt":"2021-03-29T20:01:06","guid":{"rendered":"https:\/\/onedesk.com\/videos\/permissions-utilisateur-dans-onedesk\/"},"modified":"2022-07-04T18:46:50","modified_gmt":"2022-07-04T18:46:50","slug":"permissions-utilisateur-dans-onedesk","status":"publish","type":"aiovg_videos","link":"https:\/\/onedesk.com\/fr\/vid\u00e9os\/permissions-utilisateur-dans-onedesk\/","title":{"rendered":"Autorisations des utilisateurs"},"content":{"rendered":"<ul>\n<li><strong><a href=\"https:\/\/onedesk.com\/videos\/onedesk-getting-started-project-roles-permissions\/\">Vid\u00e9o mise \u00e0 jour<\/a><\/strong><\/li>\n<\/ul>\n<h2>Transcription:<\/h2>\n<p>Dans OneDesk, vos utilisateurs disposent d&#8217;autorisations \u00e0 la fois au niveau de l&#8217;entreprise et pour des projets individuels. Pour voir leurs autorisations au niveau de l&#8217;entreprise, s\u00e9lectionnez l&#8217;application utilisateur, affichez les d\u00e9tails de l&#8217;utilisateur et, si vous disposez de suffisamment d&#8217;espace, vous pouvez m\u00eame ancrer les d\u00e9tails sur le c\u00f4t\u00e9. Faites d\u00e9filer les d\u00e9tails de l&#8217;utilisateur et vous verrez une section appel\u00e9e Autorisations de l&#8217;entreprise.<\/p>\n<p>Ici, vous pouvez voir que<br \/>\n&#8211; Vous pouvez rendre l&#8217;administrateur de l&#8217;utilisateur<br \/>\n&#8211; Vous pouvez leur donner acc\u00e8s \u00e0 toutes les applications mais pas aux privil\u00e8ges d&#8217;administration<br \/>\n&#8211; Vous pouvez leur donner acc\u00e8s \u00e0 l&#8217;application de tickets uniquement ou \u00e0 l&#8217;application de t\u00e2ches uniquement.<\/p>\n<p>Vous pouvez \u00e9galement permettre \u00e0 vos utilisateurs de g\u00e9rer des projets, des clients, de publier des commentaires sur le portail client, de g\u00e9rer des \u00e9quipes ou des macros. Nous vous recommandons de leur donner l&#8217;autorisation de niveau le plus \u00e9lev\u00e9 avec laquelle vous vous sentez \u00e0 l&#8217;aise.<\/p>\n<p>Pour voir l&#8217;autorisation de l&#8217;utilisateur sur un projet, s\u00e9lectionnez la liste de projets et comme vous pouvez le voir, j&#8217;ai les d\u00e9tails ancr\u00e9s pour ce projet particulier. Faites d\u00e9filer une liste de projets et vous verrez les membres du projet, et \u00e0 c\u00f4t\u00e9 de ces membres, vous verrez une petite balise qui identifie leur r\u00f4le dans ce projet. Si vous cliquez sur la petite fl\u00e8che \u00e0 c\u00f4t\u00e9 de leur ic\u00f4ne, vous pouvez voir la liste des options pour changer leur r\u00f4le. Vous pouvez \u00e9galement supprimer leur adh\u00e9sion ici.<\/p>\n<p>&#8211; \u00abChef de projet\u00bb est le plus haut niveau d&#8217;autorisation et il leur donne un acc\u00e8s complet \u00e0 tout dans le projet, mais il leur permet \u00e9galement d&#8217;ajouter plus d&#8217;utilisateurs au projet.<br \/>\n&#8211; \u00abChef de projet\u00bb leur permet de voir et de modifier tout ce qui se trouve dans le projet. Cependant, ils ne peuvent pas ajouter de nouveaux membres au projet.<br \/>\n&#8211; \u00abMembre standard\u00bb permet aux utilisateurs de modifier les \u00e9l\u00e9ments qui leur sont attribu\u00e9s ou cr\u00e9\u00e9s par eux.<br \/>\n&#8211; \u00abMembre restreint\u00bb emp\u00eache l&#8217;utilisateur de modifier quoi que ce soit; cependant, ils peuvent encore faire des commentaires.<\/p>\n<p>Choisissez donc le r\u00f4le qui correspond le mieux aux besoins de l&#8217;utilisateur, mais nous vous recommandons de lui donner le plus haut niveau d&#8217;autorisation avec lequel vous \u00eates \u00e0 l&#8217;aise.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Vid\u00e9o mise \u00e0 jour Transcription: Dans OneDesk, vos utilisateurs disposent d&#8217;autorisations \u00e0 la fois au niveau de l&#8217;entreprise et pour des projets individuels. Pour voir leurs autorisations au niveau de l&#8217;entreprise, s\u00e9lectionnez l&#8217;application utilisateur, affichez les d\u00e9tails de l&#8217;utilisateur et, si vous disposez de suffisamment d&#8217;espace, vous pouvez m\u00eame ancrer les d\u00e9tails sur le c\u00f4t\u00e9. [&hellip;]<\/p>\n","protected":false},"author":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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