{"id":82623,"date":"2021-03-31T13:57:14","date_gmt":"2021-03-31T13:57:14","guid":{"rendered":"https:\/\/onedesk.com\/videos\/creation-et-gestion-dequipes-dutilisateurs\/"},"modified":"2021-05-14T15:52:38","modified_gmt":"2021-05-14T15:52:38","slug":"creation-et-gestion-dequipes-dutilisateurs","status":"publish","type":"aiovg_videos","link":"https:\/\/onedesk.com\/fr\/vid\u00e9os\/creation-et-gestion-dequipes-dutilisateurs\/","title":{"rendered":"Cr\u00e9er et g\u00e9rer des \u00e9quipes d’utilisateurs"},"content":{"rendered":"

Transcription:<\/strong><\/h2>\n

Dans OneDesk, vous pouvez ajouter vos utilisateurs \u00e0 des \u00e9quipes. Ceci est utile si vous souhaitez simplement organiser vos utilisateurs, mais c’est \u00e9galement utile pour vous permettre d’ajouter rapidement une \u00e9quipe enti\u00e8re d’utilisateurs \u00e0 un projet ou d’affecter une \u00e9quipe \u00e0 un \u00e9l\u00e9ment. Voici comment vous pouvez g\u00e9rer et regrouper vos utilisateurs en \u00e9quipes.<\/p>\n

Cliquez sur l’ic\u00f4ne des utilisateurs et vous verrez ici vos utilisateurs regroup\u00e9s en \u00e9quipes. Ces \u00e9quipes sont repr\u00e9sent\u00e9es ici par ces ic\u00f4nes et elles ont un nom. Si vous souhaitez cr\u00e9er une nouvelle \u00e9quipe, cliquez simplement sur “Ajouter une \u00e9quipe” et remplissez le champ du nom de l’\u00e9quipe.<\/p>\n

Comme vous pouvez le voir dans ma liste d’utilisateurs ici, j’ai un utilisateur qui s’appelle “Susan User” et elle est dans deux \u00e9quipes diff\u00e9rentes. Elle s’occupe du support client et du d\u00e9veloppement. J’ai aussi mon \u00e9quipe qui ne contient que moi-m\u00eame, et ici sous \u00abpas d’\u00e9quipe\u00bb j’ai \u00abJohn User\u00bb. Donc, \u00abJohn User\u00bb ne fait partie d’aucune \u00e9quipe et je pourrais vouloir le transf\u00e9rer dans une \u00e9quipe. Je peux le faire simplement en le faisant glisser et en le d\u00e9posant, et il sera transf\u00e9r\u00e9 dans cette \u00e9quipe. Le[no user] La balise ne sera pas affich\u00e9e s’il n’y a aucun utilisateur en dehors des \u00e9quipes.<\/p>\n

Jetons maintenant un coup d’\u0153il aux d\u00e9tails de l’utilisateur. Je double-clique sur l’ID et j’ouvre le panneau de d\u00e9tails. Ici, vous pouvez voir sur mon profil que je ne suis que dans mon \u00e9quipe, mais que je peux m’ajouter \u00e0 plusieurs \u00e9quipes; afin que je puisse cliquer sur ajouter et je peux \u00e9galement m’ajouter \u00e0 l’\u00e9quipe de support client. Maintenant, lorsque je clique sur \u00abfermer\u00bb, vous verrez que je suis en fait dans l’\u00e9quipe de support client et dans mon \u00e9quipe.<\/p>\n

Voyons maintenant comment vous pouvez utiliser ces \u00e9quipes. Choisissez une t\u00e2che ici. J’ouvre cette t\u00e2che. Je pourrais peut-\u00eatre vouloir ajouter des abonn\u00e9s ici, afin que je puisse choisir toute l’\u00e9quipe de d\u00e9veloppement, et vous pouvez voir que l’\u00e9quipe est ajout\u00e9e ici. Un petit T repr\u00e9sente une \u00e9quipe et le D est la premi\u00e8re lettre du nom de l’\u00e9quipe. Cela signifie que toutes les notifications envoy\u00e9es pour cette t\u00e2che particuli\u00e8re seront envoy\u00e9es \u00e0 tous les membres de l’\u00e9quipe.<\/p>\n

Je peux aussi le faire lorsque j’assigne. Je peux donc attribuer cela \u00e0 l’\u00e9quipe de support client et vous pouvez voir que l’ic\u00f4ne de l’\u00e9quipe de support client a \u00e9t\u00e9 ajout\u00e9e. Et maintenant, lorsque les gens regardent dans une vue filtr\u00e9e par “attribu\u00e9 \u00e0 leur \u00e9quipe”, ils verront cet \u00e9l\u00e9ment ici.<\/p>\n

Lorsque vous cr\u00e9ez un projet, vous pouvez \u00e9galement partager avec vos utilisateurs en s\u00e9lectionnant une \u00e9quipe. Ainsi, lorsque je choisis l’\u00e9quipe de support client pour ce nouveau projet et que je cr\u00e9e le projet, ce projet a \u00e9t\u00e9 partag\u00e9 avec cette \u00e9quipe. Je regarde les d\u00e9tails. Vous pouvez voir qu’ils sont d\u00e9j\u00e0 ajout\u00e9s.<\/p>\n","protected":false},"excerpt":{"rendered":"

Transcription: Dans OneDesk, vous pouvez ajouter vos utilisateurs \u00e0 des \u00e9quipes. Ceci est utile si vous souhaitez simplement organiser vos utilisateurs, mais c’est \u00e9galement utile pour vous permettre d’ajouter rapidement une \u00e9quipe enti\u00e8re d’utilisateurs \u00e0 un projet ou d’affecter une \u00e9quipe \u00e0 un \u00e9l\u00e9ment. Voici comment vous pouvez g\u00e9rer et regrouper vos utilisateurs en \u00e9quipes. […]<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"aiovg_categories":[9423],"aiovg_tags":[],"class_list":["post-82623","aiovg_videos","type-aiovg_videos","status-publish","has-post-thumbnail","hentry","aiovg_categories-5-fonctionnalites-avancees"],"yoast_head":"\nCr\u00e9er et g\u00e9rer des \u00e9quipes d'utilisateurs | Tutoriel | OneDesk<\/title>\n<meta name=\"description\" content=\"Une vid\u00e9o expliquant comment cr\u00e9er et g\u00e9rer des \u00e9quipes d'utilisateurs dans OneDesk.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/onedesk.com\/fr\/vid\u00e9os\/creation-et-gestion-dequipes-dutilisateurs\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Cr\u00e9er et g\u00e9rer des \u00e9quipes d'utilisateurs | Tutoriel | OneDesk\" \/>\n<meta property=\"og:description\" content=\"Une vid\u00e9o expliquant comment cr\u00e9er et g\u00e9rer des \u00e9quipes d'utilisateurs dans OneDesk.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/onedesk.com\/fr\/vid\u00e9os\/creation-et-gestion-dequipes-dutilisateurs\/\" \/>\n<meta property=\"og:site_name\" content=\"OneDesk\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/OneDeskApp\" \/>\n<meta property=\"article:modified_time\" content=\"2021-05-14T15:52:38+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/04\/OneDesk-Logo.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1280\" \/>\n\t<meta property=\"og:image:height\" content=\"800\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@OneDeskApp\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Cr\u00e9er et g\u00e9rer des \u00e9quipes d'utilisateurs | Tutoriel | OneDesk","description":"Une vid\u00e9o expliquant comment cr\u00e9er et g\u00e9rer des \u00e9quipes d'utilisateurs dans OneDesk.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/onedesk.com\/fr\/vid\u00e9os\/creation-et-gestion-dequipes-dutilisateurs\/","og_locale":"fr_FR","og_type":"article","og_title":"Cr\u00e9er et g\u00e9rer des \u00e9quipes d'utilisateurs | Tutoriel | OneDesk","og_description":"Une vid\u00e9o expliquant comment cr\u00e9er et g\u00e9rer des \u00e9quipes d'utilisateurs dans OneDesk.","og_url":"https:\/\/onedesk.com\/fr\/vid\u00e9os\/creation-et-gestion-dequipes-dutilisateurs\/","og_site_name":"OneDesk","article_publisher":"https:\/\/www.facebook.com\/OneDeskApp","article_modified_time":"2021-05-14T15:52:38+00:00","og_image":[{"width":1280,"height":800,"url":"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/04\/OneDesk-Logo.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_site":"@OneDeskApp","twitter_misc":{"Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/onedesk.com\/fr\/vid\u00e9os\/creation-et-gestion-dequipes-dutilisateurs\/","url":"https:\/\/onedesk.com\/fr\/vid\u00e9os\/creation-et-gestion-dequipes-dutilisateurs\/","name":"Cr\u00e9er et g\u00e9rer des \u00e9quipes d'utilisateurs | Tutoriel | OneDesk","isPartOf":{"@id":"https:\/\/onedesk.com\/fr\/#website"},"datePublished":"2021-03-31T13:57:14+00:00","dateModified":"2021-05-14T15:52:38+00:00","description":"Une vid\u00e9o expliquant comment cr\u00e9er et g\u00e9rer des \u00e9quipes d'utilisateurs dans OneDesk.","breadcrumb":{"@id":"https:\/\/onedesk.com\/fr\/vid\u00e9os\/creation-et-gestion-dequipes-dutilisateurs\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/onedesk.com\/fr\/vid\u00e9os\/creation-et-gestion-dequipes-dutilisateurs\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/onedesk.com\/fr\/vid\u00e9os\/creation-et-gestion-dequipes-dutilisateurs\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Videos","item":"https:\/\/onedesk.com\/fr\/vid\u00e9os\/"},{"@type":"ListItem","position":2,"name":"Cr\u00e9er et g\u00e9rer des \u00e9quipes d’utilisateurs"}]},{"@type":"WebSite","@id":"https:\/\/onedesk.com\/fr\/#website","url":"https:\/\/onedesk.com\/fr\/","name":"OneDesk","description":"Logiciel de gestion de projet et d'assistance","publisher":{"@id":"https:\/\/onedesk.com\/fr\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/onedesk.com\/fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/onedesk.com\/fr\/#organization","name":"OneDesk","url":"https:\/\/onedesk.com\/fr\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/onedesk.com\/fr\/#\/schema\/logo\/image\/","url":"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/white-logo-small.png","contentUrl":"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/white-logo-small.png","width":207,"height":40,"caption":"OneDesk"},"image":{"@id":"https:\/\/onedesk.com\/fr\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/OneDeskApp","https:\/\/x.com\/OneDeskApp","https:\/\/www.instagram.com\/onedeskapp\/","https:\/\/www.linkedin.com\/company\/onedesk-inc-1","https:\/\/www.pinterest.com\/onedesk\/","https:\/\/www.youtube.com\/user\/OneDeskApp"]}]}},"tpgb_featured_images":{"default":"https:\/\/onedesk.com\/wp-content\/plugins\/the-plus-addons-for-block-editor\/assets\/images\/tpgb-placeholder.jpg"},"tpgb_post_meta_info":{"get_date":"March 31, 2021","get_modified_date":"May 14, 2021","category_list":{"aiovg_categories":[{"term_id":9423,"name":"5. Fonctionnalit\u00e9s avanc\u00e9es","slug":"5-fonctionnalites-avancees","term_group":0,"term_taxonomy_id":9423,"taxonomy":"aiovg_categories","description":"Une collection de vid\u00e9os couvrant des fonctionnalit\u00e9s plus avanc\u00e9es de OneDesk","parent":9814,"count":24,"filter":"raw","term_order":"0"}],"aiovg_tags":false},"author_name":"server.admin@onedesk.com","author_url":"https:\/\/onedesk.com\/fr\/author\/server-adminonedesk-com\/","author_email":"server.admin@onedesk.com","author_website":"","author_description":"","author_facebook":"","author_twitter":"","author_instagram":"","author_role":["administrator"],"author_firstname":"","author_lastname":"","user_login":"server.admin@onedesk.com","author_avatar":"<img alt='' src='https:\/\/secure.gravatar.com\/avatar\/a37d6b270be81ecbf4ab9ca7260f2d1ee4d0295343706f0648e9d7a0d75243d3?s=200&d=mm&r=g' srcset='https:\/\/secure.gravatar.com\/avatar\/a37d6b270be81ecbf4ab9ca7260f2d1ee4d0295343706f0648e9d7a0d75243d3?s=400&d=mm&r=g 2x' class='avatar avatar-200 photo' height='200' width='200' decoding='async'\/>","author_avatar_url":"https:\/\/secure.gravatar.com\/avatar\/a37d6b270be81ecbf4ab9ca7260f2d1ee4d0295343706f0648e9d7a0d75243d3?s=96&d=mm&r=g","comment_count":0,"post_likes":0,"post_views":0},"tpgb_post_category":{"aiovg_categories":"<a href=\"https:\/\/onedesk.com\/video-category\/5-fonctionnalites-avancees\/\" alt=\"5. Fonctionnalit\u00e9s avanc\u00e9es\" class=\"aiovg_categories-5-fonctionnalites-avancees\">5. Fonctionnalit\u00e9s avanc\u00e9es<\/a> "},"_links":{"self":[{"href":"https:\/\/onedesk.com\/fr\/wp-json\/wp\/v2\/aiovg_videos\/82623","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/onedesk.com\/fr\/wp-json\/wp\/v2\/aiovg_videos"}],"about":[{"href":"https:\/\/onedesk.com\/fr\/wp-json\/wp\/v2\/types\/aiovg_videos"}],"author":[{"embeddable":true,"href":"https:\/\/onedesk.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/onedesk.com\/fr\/wp-json\/wp\/v2\/comments?post=82623"}],"wp:attachment":[{"href":"https:\/\/onedesk.com\/fr\/wp-json\/wp\/v2\/media?parent=82623"}],"wp:term":[{"taxonomy":"aiovg_categories","embeddable":true,"href":"https:\/\/onedesk.com\/fr\/wp-json\/wp\/v2\/aiovg_categories?post=82623"},{"taxonomy":"aiovg_tags","embeddable":true,"href":"https:\/\/onedesk.com\/fr\/wp-json\/wp\/v2\/aiovg_tags?post=82623"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}