{"id":82870,"date":"2021-04-05T12:40:01","date_gmt":"2021-04-05T12:40:01","guid":{"rendered":"https:\/\/onedesk.com\/videos\/cartes-recapitulatives-utilisateur-client\/"},"modified":"2021-05-14T15:44:26","modified_gmt":"2021-05-14T15:44:26","slug":"cartes-recapitulatives-utilisateur-client","status":"publish","type":"aiovg_videos","link":"https:\/\/onedesk.com\/fr\/vid\u00e9os\/cartes-recapitulatives-utilisateur-client\/","title":{"rendered":"Cartes r\u00e9capitulatives client et utilisateur"},"content":{"rendered":"<h2>Transcription:<\/h2>\n<p>Sur OneDesk, vous pouvez afficher les cartes r\u00e9capitulatives de vos clients ou utilisateurs en survolant simplement leur photo de profil. Une fois que vous le survolez, vous pouvez acc\u00e9der \u00e0 leur profil complet ou vous pouvez facilement d\u00e9marrer une nouvelle conversation avec eux. Alors, disons que je voulais voir le profil complet d&#8217;Abby Khan, il me suffirait de cliquer ici \u00e0 partir de sa carte r\u00e9capitulative et cela ferait appara\u00eetre cet onglet pour moi. De plus, si je voulais simplement d\u00e9marrer une conversation avec Abby, tout ce que je devais faire \u00e9tait de survoler son profil, puis de cliquer sur D\u00e9marrer la conversation et cela me m\u00e8nerait \u00e0 l&#8217;onglet de conversation et m&#8217;assurerait qu&#8217;Abby \u00e9tait la personne \u00e0 qui je voulais parler. avec, puis vous tapez votre message et vous cliquez sur Cr\u00e9er une nouvelle conversation.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Transcription: Sur OneDesk, vous pouvez afficher les cartes r\u00e9capitulatives de vos clients ou utilisateurs en survolant simplement leur photo de profil. Une fois que vous le survolez, vous pouvez acc\u00e9der \u00e0 leur profil complet ou vous pouvez facilement d\u00e9marrer une nouvelle conversation avec eux. Alors, disons que je voulais voir le profil complet d&#8217;Abby Khan, [&hellip;]<\/p>\n","protected":false},"author":24,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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