{"id":82890,"date":"2021-04-05T13:23:49","date_gmt":"2021-04-05T13:23:49","guid":{"rendered":"https:\/\/onedesk.com\/videos\/onedesk-comment-voir-les-tickets-et-les-taches-en-une-vue\/"},"modified":"2021-12-20T16:39:42","modified_gmt":"2021-12-20T16:39:42","slug":"onedesk-comment-voir-billets-et-taches-en-une-vue","status":"publish","type":"aiovg_videos","link":"https:\/\/onedesk.com\/fr\/vid\u00e9os\/onedesk-comment-voir-billets-et-taches-en-une-vue\/","title":{"rendered":"Comment voir les tickets et les t\u00e2ches dans une seule vue"},"content":{"rendered":"<h2>Transcription:<\/h2>\n<p>OneDesk vous donne la possibilit\u00e9 d&#8217;afficher les tickets et les t\u00e2ches s\u00e9par\u00e9ment. Cependant, si vous souhaitez voir les deux dans une seule vue, la vue \u00c9l\u00e9ments peut vous aider \u00e0 y parvenir.<\/p>\n<p>La vue \u00c9l\u00e9ments vous permet de voir vos tickets et vos t\u00e2ches ensemble afin que vous puissiez les g\u00e9rer \u00e0 partir d&#8217;un seul emplacement. Apprenons \u00e0 basculer sur la vue \u00c9l\u00e9ments.<\/p>\n<p>Dans le coin inf\u00e9rieur gauche de votre \u00e9cran, cliquez sur l&#8217;ic\u00f4ne Plus d&#8217;applications. Dans la liste des applications, s\u00e9lectionnez Administration en cliquant sur l&#8217;ic\u00f4ne Cog. Dans la liste des onglets, cliquez sur le bouton Applications. En haut \u00e0 droite de la page Applications, assurez-vous que l&#8217;option Afficher les applications cach\u00e9es est activ\u00e9e. Vous devriez voir la vue des \u00e9l\u00e9ments en haut du tableau. Cliquez sur l&#8217;ic\u00f4ne \u00e0 bascule dans la ligne des \u00e9l\u00e9ments pour l&#8217;activer.<\/p>\n<p>Veuillez noter que vous pouvez renommer la vue Articles en double-cliquant sur les articles et en entrant le nom que vous d\u00e9sirez.<\/p>\n<p>Maintenant, cliquez sur l&#8217;ic\u00f4ne des \u00e9l\u00e9ments nouvellement ajout\u00e9s en haut \u00e0 droite pour voir la nouvelle vue. Et maintenant, vous verrez les t\u00e2ches et les tickets \u00e0 partir d&#8217;une seule vue.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Transcription: OneDesk vous donne la possibilit\u00e9 d&#8217;afficher les tickets et les t\u00e2ches s\u00e9par\u00e9ment. Cependant, si vous souhaitez voir les deux dans une seule vue, la vue \u00c9l\u00e9ments peut vous aider \u00e0 y parvenir. La vue \u00c9l\u00e9ments vous permet de voir vos tickets et vos t\u00e2ches ensemble afin que vous puissiez les g\u00e9rer \u00e0 partir d&#8217;un [&hellip;]<\/p>\n","protected":false},"author":27,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"aiovg_categories":[9820,9821,9423],"aiovg_tags":[],"class_list":["post-82890","aiovg_videos","type-aiovg_videos","status-publish","has-post-thumbnail","hentry","aiovg_categories-01-service-dassistance-guide-video-onedesk","aiovg_categories-02-gestion-de-projet","aiovg_categories-5-fonctionnalites-avancees"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.3 (Yoast SEO v28.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Comment voir les tickets et les t\u00e2ches dans une seule vue | Tutoriels | OneDesk<\/title>\n<meta name=\"description\" content=\"OneDesk combine la gestion de projet et un logiciel de support technique. 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