{"id":82908,"date":"2021-04-05T13:33:41","date_gmt":"2021-04-05T13:33:41","guid":{"rendered":"https:\/\/onedesk.com\/videos\/comment-creer-des-bases-de-connaissances-sur-plusieurs-portails\/"},"modified":"2022-07-14T20:18:37","modified_gmt":"2022-07-14T20:18:37","slug":"comment-creer-des-bases-de-connaissances-sur-plusieurs-portails","status":"publish","type":"aiovg_videos","link":"https:\/\/onedesk.com\/fr\/vid\u00e9os\/comment-creer-des-bases-de-connaissances-sur-plusieurs-portails\/","title":{"rendered":"Comment cr\u00e9er plusieurs portails \/ bases de connaissances"},"content":{"rendered":"<h2>Transcription:<\/h2>\n<p>OneDesk vous permet de cr\u00e9er autant de portails ou de bases de connaissances uniques que n\u00e9cessaire. Voici comment cr\u00e9er un nouveau portail et une base de connaissances dans OneDesk. Cr\u00e9ons d&#8217;abord un portail client. Dans le coin inf\u00e9rieur gauche de votre \u00e9cran, cliquez sur le<strong> Plus d&#8217;applications<\/strong> ic\u00f4ne. Dans la liste des ic\u00f4nes, s\u00e9lectionnez<strong> Administration<\/strong> en cliquant sur l&#8217;ic\u00f4ne de la roue dent\u00e9e. Dans la liste des applications, s\u00e9lectionnez<strong> APPLICATIONS CLIENT<\/strong> . Sous la liste des applications client, cliquez sur<strong> Cr\u00e9er une application client<\/strong> . Donnez un nom \u00e0 votre portail client et s\u00e9lectionnez<strong> Portail Clients<\/strong> dans la liste d\u00e9roulante. Ensuite, s\u00e9lectionnez ce que l&#8217;utilisateur du portail peut voir lors de l&#8217;utilisation du portail. Assurez-vous de garder le<strong> Acc\u00e9dez aux param\u00e8tres de l&#8217;application<\/strong> case coch\u00e9e pour que vous soyez redirig\u00e9 vers la page des param\u00e8tres du portail, o\u00f9 vous pouvez personnaliser le portail en fonction de vos besoins. Enfin, cliquez sur<strong> Cr\u00e9er<\/strong> et vous verrez les param\u00e8tres de la page appara\u00eetre imm\u00e9diatement. Vous pouvez s\u00e9lectionner les \u00e9l\u00e9ments du portail, les fonctionnalit\u00e9s et propri\u00e9t\u00e9s \u00e0 afficher, etc. Pour cr\u00e9er une nouvelle base de connaissances, nous suivons les m\u00eames premi\u00e8res \u00e9tapes. Nous retournerons \u00e0 notre<strong> Section APPLICATIONS CLIENT<\/strong> . Sous la liste des applications client, cliquez sur<strong> Cr\u00e9er une application client<\/strong> . Donnez un nom \u00e0 votre base de connaissances et s\u00e9lectionnez<strong> Base de connaissances<\/strong> de la liste d\u00e9roulante. Cochez ou d\u00e9cochez la case<strong> Acc\u00e9dez aux param\u00e8tres de l&#8217;application<\/strong> option, puis cliquez sur<strong> Cr\u00e9er<\/strong> . Vous disposez d\u00e9sormais d&#8217;une nouvelle base de connaissances que vous pouvez personnaliser selon vos besoins.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Transcription: OneDesk vous permet de cr\u00e9er autant de portails ou de bases de connaissances uniques que n\u00e9cessaire. Voici comment cr\u00e9er un nouveau portail et une base de connaissances dans OneDesk. Cr\u00e9ons d&#8217;abord un portail client. Dans le coin inf\u00e9rieur gauche de votre \u00e9cran, cliquez sur le Plus d&#8217;applications ic\u00f4ne. Dans la liste des ic\u00f4nes, s\u00e9lectionnez [&hellip;]<\/p>\n","protected":false},"author":27,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"aiovg_categories":[9423,9559],"aiovg_tags":[],"class_list":["post-82908","aiovg_videos","type-aiovg_videos","status-publish","has-post-thumbnail","hentry","aiovg_categories-5-fonctionnalites-avancees","aiovg_categories-6-parametres-dadministration"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.3 (Yoast SEO v28.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Comment cr\u00e9er plusieurs portails\/bases de connaissances | Guide vid\u00e9o OneDesk<\/title>\n<meta name=\"description\" content=\"OneDesk combine un logiciel de gestion de projet et de support technique. 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