{"id":83563,"date":"2021-04-14T17:24:17","date_gmt":"2021-04-14T17:24:17","guid":{"rendered":"https:\/\/onedesk.com\/videos\/changer-limage-et-le-nom-du-bot\/"},"modified":"2021-05-14T18:21:49","modified_gmt":"2021-05-14T18:21:49","slug":"changer-limage-et-le-nom-du-bot","status":"publish","type":"aiovg_videos","link":"https:\/\/onedesk.com\/fr\/vid\u00e9os\/changer-limage-et-le-nom-du-bot\/","title":{"rendered":"Modification de l&#8217;image et du nom du bot"},"content":{"rendered":"<h2><strong>Transcription:<\/strong><\/h2>\n<p>Dans OneDesk, le bot repr\u00e9sente une automatisation qui peut faire des choses en votre nom. Si vous avez jou\u00e9 avec votre compte, vous l&#8217;avez vu faire des r\u00e9ponses automatiques aux clients qui soumettent des tickets, r\u00e9pondent \u00e0 des conversations et effectuent d&#8217;autres t\u00e2ches automatiques.<\/p>\n<p>Mais si vous souhaitez modifier l&#8217;apparence de votre bot, vous pouvez \u00e9galement le faire. Pour ce faire, passez sous administration&gt; pr\u00e9f\u00e9rences de l&#8217;entreprise, et vous verrez une section appel\u00e9e \u00abparam\u00e8tres du bot\u00bb. Si je supprime mon image, elle reviendra \u00e0 l&#8217;image de bot standard, mais je peux toujours choisir une image et la mettre \u00e0 jour. Je peux aussi le renommer. Dans mon cas, Jim Smith va faire toutes les actions au lieu du bot. C&#8217;est donc tout ce qu&#8217;il faut pour mettre \u00e0 jour l&#8217;image du bot et le nom du bot dans votre compte.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Transcription: Dans OneDesk, le bot repr\u00e9sente une automatisation qui peut faire des choses en votre nom. Si vous avez jou\u00e9 avec votre compte, vous l&#8217;avez vu faire des r\u00e9ponses automatiques aux clients qui soumettent des tickets, r\u00e9pondent \u00e0 des conversations et effectuent d&#8217;autres t\u00e2ches automatiques. Mais si vous souhaitez modifier l&#8217;apparence de votre bot, vous [&hellip;]<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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