{"id":152473,"date":"2021-12-16T20:44:40","date_gmt":"2021-12-16T20:44:40","guid":{"rendered":"https:\/\/onedesk.com\/index-des-fonctionnalites\/gestion-dequipe\/"},"modified":"2024-07-19T20:59:56","modified_gmt":"2024-07-19T20:59:56","slug":"gestion-dequipe","status":"publish","type":"page","link":"https:\/\/onedesk.com\/fr\/index-des-fonctionnalites\/gestion-dequipe\/","title":{"rendered":"Gestion d’\u00e9quipe"},"content":{"rendered":"\t\t
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Capacit\u00e9s de gestion d'\u00e9quipe<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Obtenez une meilleure gestion d\u2019\u00e9quipe gr\u00e2ce \u00e0 la capacit\u00e9 d\u2019organisation et de communication de OneDesk.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tInscription gratuite!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Rationalisez votre processus de gestion<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"team\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Organisez vos utilisateurs pour une affectation facile<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Facilitez l’organisation des utilisateurs<\/a> gr\u00e2ce \u00e0 des capacit\u00e9s d’organisation d’\u00e9quipe intelligentes. Un utilisateur peut appartenir \u00e0 une ou plusieurs \u00e9quipes \u00e0 la fois. Cela vous permet de mieux attribuer le r\u00f4le d’un utilisateur aux \u00e9quipes dont il peut le plus b\u00e9n\u00e9ficier.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Affectez automatiquement le travail \u00e0 la bonne \u00e9quipe ou aux bons membres de l'\u00e9quipe<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\nVotre travail ne devrait pas attendre d’\u00eatre assign\u00e9. Utilisez de puissantes fonctionnalit\u00e9s d’attribution automatique pour d\u00e9l\u00e9guer de nouvelles t\u00e2ches \u00e0 une \u00e9quipe, \u00e0 un membre de l’\u00e9quipe, par disponibilit\u00e9 ou par tour de r\u00f4le. Assurez-vous que vos t\u00e2ches re\u00e7oivent une attention imm\u00e9diate et ne se perdent pas dans la foule.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Suivez le travail sans effort<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Utilisez les fonctionnalit\u00e9s int\u00e9gr\u00e9es de suivi du travail<\/a> pour vous assurer d’\u00eatre toujours au courant de ce qui se fait dans votre \u00e9quipe et vos projets. Gardez un \u0153il sur le travail de votre \u00e9quipe gr\u00e2ce aux feuilles de temps et visualisez les progr\u00e8s en temps r\u00e9el gr\u00e2ce aux minuteurs actifs int\u00e9gr\u00e9s. Utilisez des champs personnalis\u00e9s sur les feuilles de temps pour collecter toutes les informations dont vous avez besoin aupr\u00e8s des membres de votre \u00e9quipe.<\/p>\n

De plus, optimisez les performances de l’\u00e9quipe et la gestion des ressources avec les analyses de OneDesk. OneDesk dispose de graphiques KPI en temps r\u00e9el et de capacit\u00e9s de cr\u00e9ation de rapports. Exportez des rapports et des journaux de travail ou analysez avec des tableaux et des graphiques personnalisables. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Communiquez en temps r\u00e9el pour rester sur la m\u00eame page<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Ne perdez jamais le contact avec vos clients, votre \u00e9quipe ou vos utilisateurs individuels. Utilisez le syst\u00e8me de messagerie interne pour cr\u00e9er plusieurs flux de messagerie et communiquer avec les clients, les \u00e9quipes ou les utilisateurs individuels que vous s\u00e9lectionnez. OneDesk est particuli\u00e8rement utile pour la gestion d’\u00e9quipe \u00e0 distance<\/a> , car il est facile de collaborer et de rester \u00e0 jour.<\/p>\n

Tenez les clients inform\u00e9s et encouragez-les \u00e0 collaborer avec les conversations avec les clients et tenez les membres de l’\u00e9quipe inform\u00e9s avec les conversations internes.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"G\u00e9rez\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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G\u00e9rez les r\u00f4les et les autorisations de votre \u00e9quipe<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Utilisez les fonctions simples d’attribution de r\u00f4les et d’autorisations de OneDesk pour organiser les membres de votre \u00e9quipe. Affectez des \u00e9quipes \u00e0 des projets et ajoutez ou supprimez simplement des membres pour donner ou retirer l’acc\u00e8s aux projets que vous partagez avec cette \u00e9quipe. Attribuez des r\u00f4les aux membres de votre \u00e9quipe pour vous assurer qu’ils ne re\u00e7oivent que les niveaux d’autorisation appropri\u00e9s pour chaque nouveau projet que vous partagez avec eux.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Surveiller et suivre toutes les activit\u00e9s des utilisateurs<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Gardez un \u0153il sur l’activit\u00e9 et la progression<\/a> de vos utilisateurs . Affichez un historique de toutes les actions effectu\u00e9es dans OneDesk ou sur un ticket ou une t\u00e2che sp\u00e9cifique. Utilisez et enregistrez des vues filtr\u00e9es pour voir une activit\u00e9 sp\u00e9cifique.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"D\u00e9tails\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Capacit\u00e9s de gestion d’\u00e9quipe Obtenez une meilleure gestion d\u2019\u00e9quipe gr\u00e2ce \u00e0 la capacit\u00e9 d\u2019organisation et de communication de OneDesk. Sign up free! Rationalisez votre processus de gestion Organisez vos utilisateurs pour une affectation facile Facilitez l’organisation des utilisateurs gr\u00e2ce \u00e0 des capacit\u00e9s d’organisation d’\u00e9quipe intelligentes. Un utilisateur peut appartenir \u00e0 une ou plusieurs \u00e9quipes \u00e0 […]<\/p>\n","protected":false},"author":27,"featured_media":0,"parent":151672,"menu_order":36,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-152473","page","type-page","status-publish","hentry"],"yoast_head":"\nGestion d'\u00e9quipe | Application OneDesk HelpDesk et gestion de projet<\/title>\n<meta name=\"description\" content=\"OneDesk est un logiciel de helpdesk et de gestion de projet. La gestion d'\u00e9quipe de OneDesk vous permet d'attribuer facilement des r\u00f4les et de partager l'accessibilit\u00e9 du projet.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/onedesk.com\/fr\/index-des-fonctionnalites\/gestion-dequipe\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Gestion d'\u00e9quipe | Application OneDesk HelpDesk et gestion de projet\" \/>\n<meta property=\"og:description\" content=\"OneDesk est un logiciel de helpdesk et de gestion de projet. 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