{"id":154372,"date":"2021-12-20T14:32:29","date_gmt":"2021-12-20T14:32:29","guid":{"rendered":"https:\/\/onedesk.com\/index-des-fonctionnalites\/rapporter\/"},"modified":"2024-07-19T21:01:37","modified_gmt":"2024-07-19T21:01:37","slug":"rapport","status":"publish","type":"page","link":"https:\/\/onedesk.com\/fr\/index-des-fonctionnalites\/rapport\/","title":{"rendered":"Rapports"},"content":{"rendered":"\t\t
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Rapports <\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Acc\u00e9dez et cr\u00e9ez des rapports sur vos donn\u00e9es \u00e0 tout moment gr\u00e2ce aux fonctionnalit\u00e9s compl\u00e8tes de reporting et d’analyse de OneDesk.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Rapports puissants <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Cr\u00e9ez des rapports d\u00e9taill\u00e9s sur vos tickets, t\u00e2ches, projets, feuilles de temps et bien plus encore ! OneDesk est livr\u00e9 avec un certain nombre de rapports pr\u00e9d\u00e9finis<\/a> ainsi que la possibilit\u00e9 de cr\u00e9er des rapports enti\u00e8rement personnalis\u00e9s. Ex\u00e9cutez des rapports \u00e0 tout moment ou planifiez leur envoi automatique par e-mail. Vous pouvez choisir le calendrier ainsi que la personne \u00e0 qui envoyer le rapport.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\n Rapports personnalis\u00e9s\n \n <\/h3>\n
\n Avec l' outil d'assistant de rapport , vous pouvez cr\u00e9er le rapport dont vous avez besoin en s\u00e9lectionnant la mise en page, les propri\u00e9t\u00e9s, le projet ou les filtres de votre choix. <\/div>\n <\/div>\n\n <\/div>\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t
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\n\n Exportez vos donn\u00e9es\n \n <\/h3>\n
\n OneDesk vous permet d'exporter vos vues de travail personnalis\u00e9es. Choisissez des filtres, des regroupements et des colonnes, puis exportez en un clic. Vous pouvez ensuite effectuer votre analyse de donn\u00e9es ou fournir des donn\u00e9es d\u00e9taill\u00e9es \u00e0 vos clients. <\/div>\n <\/div>\n\n <\/div>\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t
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\n\n Rapports programm\u00e9s\n \n <\/h3>\n
\n Planifiez automatiquement l'envoi de rapports par e-mail. Vous pouvez envoyer des rapports aux managers, aux clients, aux coll\u00e8gues ou \u00e0 vous-m\u00eame ! <\/div>\n <\/div>\n\n <\/div>\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t
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Analytique <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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OneDesk fournit un tableau de bord qui affiche des graphiques utiles d\u00e9taillant la progression et l’\u00e9tat des t\u00e2ches, des tickets et des projets. Visualisez l’\u00e9quilibre de la charge de travail de votre \u00e9quipe et prenez des d\u00e9cisions plus \u00e9clair\u00e9es. Les graphiques peuvent \u00eatre filtr\u00e9s par projet, \u00e9quipe, plage de dates, etc. Vous pouvez \u00e9galement exporter des graphiques \u00e0 des fins de cr\u00e9ation de rapports.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\n Tableau de bord analytique \n \n <\/h3>\n
\n OneDesk fournit un tableau de bord qui affiche des graphiques utiles d\u00e9taillant la progression et l'\u00e9tat des t\u00e2ches, des tickets et des projets. Les graphiques peuvent \u00eatre filtr\u00e9s par projet, \u00e9quipe, plage de dates, etc. Vous pouvez \u00e9galement exporter des graphiques \u00e0 des fins de cr\u00e9ation de rapports. <\/div>\n <\/div>\n\n <\/div>\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t
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\n\n Widgets KPI \n \n <\/h3>\n
\n OneDesk dispose de widgets graphiques qui regroupent vos KPI. Ceux-ci vous donnent un aper\u00e7u rapide de la r\u00e9partition actuelle de la charge de travail, de l'\u00e9tat et du calendrier de vos projets. Vous pouvez \u00e9galement naviguer ou acc\u00e9der \u00e0 plus de d\u00e9tails \u00e0 partir du widget graphique. <\/div>\n <\/div>\n\n <\/div>\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t
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\n\n Journal d'activit\u00e9s \n \n <\/h3>\n
\n Gardez une trace des modifications apport\u00e9es au travail gr\u00e2ce au journal d\u2019audit d\u2019activit\u00e9 complet. Vous pouvez afficher les activit\u00e9s pour des tickets, des t\u00e2ches ou des projets individuels ou une vue d\u00e9taill\u00e9e de toutes les activit\u00e9s. <\/div>\n <\/div>\n\n <\/div>\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t
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En savoir plus sur les rapports sur le blog OneDesk<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\n\t\t\n\t\t\t\t\t\t\n\t\t\t\tComment cr\u00e9er un tableau de bord graphique personnalis\u00e9\t\t\t<\/a>\n\n\t\t\t\t<\/h4>\n\t\t
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\n\t\t\tL’onglet Graphiques de l’application Analytics vous permet d’analyser l’efficacit\u00e9 de votre support client et les performances globales de votre \u00e9quipe et de la gestion de ...\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\tEn savoir plus \u2192<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\n\t<\/div>\n\n<\/div>\n\n
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\n\n\t\t\n\t\t\t\t\t\t\n\t\t\t\tComment cr\u00e9er des rapports personnalis\u00e9s dans OneDesk – Exemples\t\t\t<\/a>\n\n\t\t\t\t<\/h4>\n\t\t
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\n\t\t\tL’outil de reporting de OneDesk est un moyen polyvalent de pr\u00e9senter les donn\u00e9es relatives \u00e0 votre entreprise. Il existe de nombreux mod\u00e8les qui existent par ...\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\tEn savoir plus \u2192<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\n\t<\/div>\n\n<\/div>\n\n
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\n\n\t\t\n\t\t\t\t\t\t\n\t\t\t\tComment une agence de cr\u00e9ation num\u00e9rique utilise OneDesk pour la billetterie et la cr\u00e9ation de rapports\t\t\t<\/a>\n\n\t\t\t\t<\/h4>\n\t\t
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\n\t\t\tLa commercialisation de produits et de services via des m\u00e9dias Internet est sans doute la tendance la plus importante des derni\u00e8res d\u00e9cennies. Cela est pass\u00e9 ...\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\tEn savoir plus \u2192<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\n\t<\/div>\n\n<\/div>\n\n
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\n\n\t\t\n\t\t\t\t\t\t\n\t\t\t\tUtilisation de l’assistant de cr\u00e9ation de rapport\t\t\t<\/a>\n\n\t\t\t\t<\/h4>\n\t\t
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\n\t\t\tNous avons publi\u00e9 une mise \u00e0 jour de l’interface de cr\u00e9ation de rapport. C’est un grand pas en avant pour les utilisateurs non techniques de ...\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\tEn savoir plus \u2192<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\n\t<\/div>\n\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t
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Commencer aujourd'hui<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Gratuit pendant 14 jours. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tInscription gratuite!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Rapports Acc\u00e9dez et cr\u00e9ez des rapports sur vos donn\u00e9es \u00e0 tout moment gr\u00e2ce aux fonctionnalit\u00e9s compl\u00e8tes de reporting et d’analyse de OneDesk. Inscription gratuite! Rapports puissants Cr\u00e9ez des rapports d\u00e9taill\u00e9s sur vos tickets, t\u00e2ches, projets, feuilles de temps et bien plus encore ! OneDesk est livr\u00e9 avec un certain nombre de rapports pr\u00e9d\u00e9finis ainsi que la […]<\/p>\n","protected":false},"author":25,"featured_media":0,"parent":151672,"menu_order":31,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_wpcom_ai_launchpad_about_page":false,"_wpcom_ai_launchpad_gallery_page":false,"_wpcom_ai_launchpad_contact_page":false,"_wpcom_ai_launchpad_events_page":false,"_wpcom_ai_launchpad_video_page":false,"_wpcom_ai_launchpad_portfolio_piece":false,"footnotes":""},"class_list":["post-154372","page","type-page","status-publish","hentry"],"yoast_head":"\nRapports | Application logicielle d'assistance et de gestion de projet OneDesk<\/title>\n<meta name=\"description\" content=\"OneDesk est un logiciel de support et de gestion de projet dans une seule application. 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