{"id":154523,"date":"2021-12-20T15:12:26","date_gmt":"2021-12-20T15:12:26","guid":{"rendered":"https:\/\/onedesk.com\/video-macros\/"},"modified":"2021-12-20T15:12:26","modified_gmt":"2021-12-20T15:12:26","slug":"video-macros","status":"publish","type":"page","link":"https:\/\/onedesk.com\/fr\/video-macros\/","title":{"rendered":"Macro"},"content":{"rendered":"<p>Cette vid\u00e9o vous montre comment cr\u00e9er, ex\u00e9cuter et enregistrer des macros dans OneDesk. Les macros vous permettent de cr\u00e9er et d&#8217;enregistrer des ensembles d&#8217;actions que vous pouvez ex\u00e9cuter sur plusieurs \u00e9l\u00e9ments en un seul clic.<\/p>\n<p><iframe src=\"https:\/\/www.youtube.com\/embed\/PfwjuOKBY8E\" width=\"840\" height=\"630\"><br \/>\n<\/iframe><\/p>\n<p><strong>Transcription:<\/strong><br \/>\nLes macros sur OneDesk sont des ensembles d&#8217;actions que vous avez pr\u00e9-cr\u00e9\u00e9es et que vous pouvez enregistrer afin de pouvoir les ex\u00e9cuter sur plusieurs \u00e9l\u00e9ments \u00e0 la fois. Voici comment \u00e7a fonctionne. Ici, j&#8217;ai deux \u00e9l\u00e9ments sur lesquels j&#8217;aimerais prendre des mesures en m\u00eame temps. Nous pouvons le faire en cliquant sur \u00ab&nbsp;Outils&nbsp;\u00bb et en cliquant sur \u00ab&nbsp;Nouvelle macro&nbsp;\u00bb. Une fois que nous avons fait cela ici, vous remarquerez qu&#8217;il est dit que cette macro &#8220;modifiera deux \u00e9l\u00e9ments s\u00e9lectionn\u00e9s&#8221;, et ce sont les deux \u00e9l\u00e9ments que j&#8217;ai s\u00e9lectionn\u00e9s ici.<\/p>\n<p>Dites maintenant que si je voulais changer le projet de ces \u00e9l\u00e9ments vu qu&#8217;ils sont actuellement en dehors du projet, je peux le faire en cliquant sur &#8220;Projet&#8221; et en s\u00e9lectionnant le projet dans lequel je voudrais les d\u00e9poser. Je clique donc sur \u00ab&nbsp;Exemple de projet&nbsp;\u00bb. Mais disons que je voulais aussi ajouter un cessionnaire \u00e0 ces diff\u00e9rents tickets. Je peux le faire en cliquant sur \u00ab&nbsp;Ajouter&nbsp;\u00bb et ajouter le cessionnaire que je souhaite ajouter. Maintenant, il ajoutera Chris en tant que cessionnaire et modifiera \u00e9galement le projet.<\/p>\n<p>Ici, vous pouvez \u00e9galement modifier l&#8217;ach\u00e8vement, le statut de publication de votre ticket, la priorit\u00e9, le type, c&#8217;est-\u00e0-dire que si vous souhaitez le faire passer d&#8217;un ticket \u00e0 une t\u00e2che ou \u00e0 tout autre \u00e9l\u00e9ment de travail que vous avez activ\u00e9, modifier le statut du cycle de vie, supprimer des cessionnaires, ajouter des abonn\u00e9s ou modifier les champs personnalis\u00e9s. Vous pouvez \u00e9galement cr\u00e9er une conversation sur les \u00e9l\u00e9ments s\u00e9lectionn\u00e9s.<\/p>\n<p>Maintenant, pour terminer cette macro, tout ce que nous avons \u00e0 faire est de cliquer sur \u00ab&nbsp;Appliquer cette macro&nbsp;\u00bb, et vous remarquerez ici qu&#8217;il est \u00e9crit \u00ab&nbsp;D\u00e9marrer cette macro&nbsp;\u00bb. Et une fois que tout est termin\u00e9, il dira \u00ab&nbsp;Macro termin\u00e9e&nbsp;\u00bb. Une fois que c&#8217;est termin\u00e9, vous cliquez sur \u00ab&nbsp;Fermer&nbsp;\u00bb, et nous pouvons cliquer sur \u00ab&nbsp;Fermer&nbsp;\u00bb ici. Vous remarquerez ici que ces deux \u00e9l\u00e9ments sont maintenant attribu\u00e9s \u00e0 Chris et sont maintenant plac\u00e9s dans le projet \u00ab&nbsp;Exemple de projet&nbsp;\u00bb. Vous pouvez \u00e9galement enregistrer ces macros en cliquant \u00e0 nouveau sur \u00ab&nbsp;Outils&nbsp;\u00bb, puis sur \u00ab&nbsp;Nouvelle macro&nbsp;\u00bb et faites d\u00e9filer ici jusqu&#8217;\u00e0 ce que vous voyiez \u00ab&nbsp;Enregistrer cette macro&nbsp;\u00bb. Vous pouvez le nommer puis cliquer sur \u00ab&nbsp;Enregistrer&nbsp;\u00bb. Et maintenant, vous verrez ici que cette macro a maintenant \u00e9t\u00e9 ajout\u00e9e.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Cette vid\u00e9o vous montre comment cr\u00e9er, ex\u00e9cuter et enregistrer des macros dans OneDesk. Les macros vous permettent de cr\u00e9er et d&#8217;enregistrer des ensembles d&#8217;actions que vous pouvez ex\u00e9cuter sur plusieurs \u00e9l\u00e9ments en un seul clic. Transcription: Les macros sur OneDesk sont des ensembles d&#8217;actions que vous avez pr\u00e9-cr\u00e9\u00e9es et que vous pouvez enregistrer afin de [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":31,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-154523","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Macro - OneDesk<\/title>\n<meta name=\"description\" content=\"OneDesk est un logiciel de helpdesk et de gestion de projet dans une seule application. 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