{"id":154580,"date":"2021-12-20T15:13:43","date_gmt":"2021-12-20T15:13:43","guid":{"rendered":"https:\/\/onedesk.com\/index-des-fonctionnalites\/types-configurables\/"},"modified":"2023-08-08T18:56:08","modified_gmt":"2023-08-08T18:56:08","slug":"types-configurables","status":"publish","type":"page","link":"https:\/\/onedesk.com\/fr\/index-des-fonctionnalites\/types-configurables\/","title":{"rendered":"Types configurables"},"content":{"rendered":"\t\t
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Types configurables<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Diff\u00e9renciez votre travail en utilisant des types uniques. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tInscription gratuite!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Types\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Plusieurs types de tickets ou de t\u00e2ches<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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OneDesk vous permet de configurer des types de tickets et de t\u00e2ches uniques. Chacun a son propre e-mail de cr\u00e9ation et ses statuts personnalisables<\/a> . Vous pouvez \u00e9galement s\u00e9lectionner une couleur et une ic\u00f4ne pour chaque type afin de les distinguer visuellement les uns des autres. <\/p>\n

L’activation des types de tickets ou de t\u00e2ches peut \u00eatre utile si vous avez des flux de travail distincts pour chacun.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t

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Types de projets et de portefeuilles<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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D\u00e9finissez jusqu’\u00e0 10 types de projets ou de portefeuilles diff\u00e9rents. Utilisez les types pour d\u00e9finir et organiser les diff\u00e9rents services et travaillez votre performance. Chaque type peut avoir des statuts, des ic\u00f4nes, des noms et des couleurs uniques. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"exemples\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Utiliser des types pour d\u00e9finir des workflows uniques<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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L’un des avantages de l’activation de diff\u00e9rents types est la possibilit\u00e9 de d\u00e9finir et d’automatiser diff\u00e9rents workflows. D\u00e9finissez des automatisations de flux de travail distinctes pour chacun de vos diff\u00e9rents types de projet, de t\u00e2che ou de ticket. De plus, vous pouvez cr\u00e9er des rapports distincts, filtrer et travailler en groupe \u00e0 l’aide de types. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Ressources d'apprentissage <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\u00c9tats configurables<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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D\u00e9couvrez comment cr\u00e9er et utiliser des statuts de cycle de vie pour vos \u00e9l\u00e9ments de travail. <\/p>\n

Lire la suite>><\/a><\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Cr\u00e9ation de types d'\u00e9l\u00e9ments<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Cr\u00e9ez des types de tickets, de t\u00e2ches ou de projets uniques pour vos diff\u00e9rents services. <\/p>\n

Lire la suite>> <\/a><\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\u00c0 propos des automatisations<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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D\u00e9couvrez comment utiliser et cr\u00e9er des automatisations de flux de travail.<\/p>\n

Lire la suite>><\/a><\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Types configurables Diff\u00e9renciez votre travail en utilisant des types uniques. Sign up free! Plusieurs types de tickets ou de t\u00e2ches OneDesk vous permet de configurer des types de tickets et de t\u00e2ches uniques. Chacun a son propre e-mail de cr\u00e9ation et ses statuts personnalisables . Vous pouvez \u00e9galement s\u00e9lectionner une couleur et une ic\u00f4ne pour […]<\/p>\n","protected":false},"author":25,"featured_media":0,"parent":151672,"menu_order":23,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-154580","page","type-page","status-publish","hentry"],"yoast_head":"\nTypes configurables | Logiciel d'assistance et de gestion de projet OneDesk<\/title>\n<meta name=\"description\" content=\"OneDesk est un logiciel de helpdesk et de gestion de projet. 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