{"id":155694,"date":"2021-12-20T16:10:08","date_gmt":"2021-12-20T16:10:08","guid":{"rendered":"https:\/\/onedesk.com\/index-des-fonctionnalites\/application-mobile\/"},"modified":"2023-12-22T20:39:30","modified_gmt":"2023-12-22T20:39:30","slug":"application-mobile","status":"publish","type":"page","link":"https:\/\/onedesk.com\/fr\/index-des-fonctionnalites\/application-mobile\/","title":{"rendered":"Application mobile"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"155694\" class=\"elementor elementor-155694 elementor-118961\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7ac8edbf elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7ac8edbf\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2a0cedcf\" data-id=\"2a0cedcf\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-149fd937 elementor-widget elementor-widget-heading\" data-id=\"149fd937\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Application mobile<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2448c41a elementor-widget elementor-widget-text-editor\" data-id=\"2448c41a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Communiquez, collaborez et travaillez, o\u00f9 que vous soyez.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fd85502 elementor-align-center elementor-widget elementor-widget-global elementor-global-239883 elementor-global-131872 elementor-widget-button\" data-id=\"fd85502\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg elementor-animation-grow\" href=\"https:\/\/onedesk.com\/fr\/inscription-gratuite\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Inscription gratuite!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1e7e707d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1e7e707d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-235db28\" data-id=\"235db28\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2db529a elementor-widget elementor-widget-image\" data-id=\"2db529a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"391\" height=\"772\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Mobile-TIckets-View-l.webp\" class=\"attachment-large size-large wp-image-237631\" alt=\"affichage de la liste des billets mobiles\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Mobile-TIckets-View-l.webp 391w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Mobile-TIckets-View-l-152x300.webp 152w\" sizes=\"(max-width: 391px) 100vw, 391px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4f4f7c13\" data-id=\"4f4f7c13\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b19523e elementor-widget elementor-widget-heading\" data-id=\"b19523e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Gestion des tickets et des t\u00e2ches mobiles<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-23d85995 elementor-widget elementor-widget-text-editor\" data-id=\"23d85995\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OneDesk vous permet d&#8217;acc\u00e9der \u00e0 votre travail quotidien via une application mobile. Il est disponible pour iOS ainsi que pour Android. Connectez-vous \u00e0 votre compte OneDesk. Votre \u00e9quipe peut facilement acc\u00e9der \u00e0 ses conversations, <a href=\"https:\/\/onedesk.com\/videos\/whats-the-difference-between-tickets-and-tasks\/\">tickets et t\u00e2ches<\/a> (\u00e9l\u00e9ments) lors de ses d\u00e9placements.<\/p>\n<p>Voici quelques-unes des choses que vous pouvez faire via l&#8217;application mobile OneDesk :<\/p>\n<ul>\n<li>Acc\u00e9dez et mettez \u00e0 jour les \u00e9l\u00e9ments qui vous sont attribu\u00e9s<\/li>\n<li>Enregistrez les heures sur vos \u00e9l\u00e9ments de travail avec <a href=\"https:\/\/onedesk.com\/features-index\/tracking-work\/\">des minuteries et des feuilles de temps<\/a><\/li>\n<li>Engagez des discussions avec votre \u00e9quipe et vos clients sur les \u00e9l\u00e9ments suivis<\/li>\n<li>R\u00e9pondre aux clients et coll\u00e8gues<\/li>\n<li>Cr\u00e9er de nouveaux \u00e9l\u00e9ments<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2656775 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2656775\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5bb59be\" data-id=\"5bb59be\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-91f3c9f elementor-widget elementor-widget-heading\" data-id=\"91f3c9f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ressources d'apprentissage<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5c66939 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5c66939\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-e91ca16\" data-id=\"e91ca16\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1a6603a elementor-widget elementor-widget-heading\" data-id=\"1a6603a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-99ad9b2f-3430-4671-b14f-45e41ea1613b\">Utilisation de l'application mobile<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-03fdce3 elementor-widget elementor-widget-text-editor\" data-id=\"03fdce3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>D\u00e9couvrez comment utiliser les fonctionnalit\u00e9s de l&#8217;application mobile.<\/p>\n<p><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-99ad9b2f-3430-4671-b14f-45e41ea1613b\"><strong>Apprendre encore plus&gt;&gt;<\/strong><\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-54169ff\" data-id=\"54169ff\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b856f5c elementor-widget elementor-widget-heading\" data-id=\"b856f5c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-b941abdd-3c1e-468c-b189-65bb35abaee7\">L'exp\u00e9rience des agents mobiles<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a9eb27b elementor-widget elementor-widget-text-editor\" data-id=\"a9eb27b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u00c0 quoi les agents peuvent-ils acc\u00e9der et faire depuis leur appareil mobile&nbsp;?<\/p>\n<p><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-b941abdd-3c1e-468c-b189-65bb35abaee7\"><strong>Apprendre encore plus&gt;&gt;<\/strong><\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-f81de68\" data-id=\"f81de68\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-356724d elementor-widget elementor-widget-heading\" data-id=\"356724d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-11a53737-e0c1-4ca4-82e1-1409d090bb6a\">L'application de navigateur mobile<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-67b263e elementor-widget elementor-widget-text-editor\" data-id=\"67b263e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Les agents peuvent \u00e9galement utiliser OneDesk, r\u00e9actif pour mobile, pour effectuer leur travail.<\/p>\n<p><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-11a53737-e0c1-4ca4-82e1-1409d090bb6a\"><strong>Apprendre encore plus&gt;&gt;<\/strong><\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Application mobile Communiquez, collaborez et travaillez, o\u00f9 que vous soyez. Sign up free! Gestion des tickets et des t\u00e2ches mobiles OneDesk vous permet d&#8217;acc\u00e9der \u00e0 votre travail quotidien via une application mobile. Il est disponible pour iOS ainsi que pour Android. Connectez-vous \u00e0 votre compte OneDesk. Votre \u00e9quipe peut facilement acc\u00e9der \u00e0 ses conversations, tickets [&hellip;]<\/p>\n","protected":false},"author":25,"featured_media":0,"parent":151672,"menu_order":23,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-155694","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Application mobile | Application logicielle OneDesk HelpDesk et gestion de projet<\/title>\n<meta name=\"description\" content=\"OneDesk est un logiciel de helpdesk et de gestion de projet. Acc\u00e9dez \u00e0 vos tickets, t\u00e2ches et communications lors de vos d\u00e9placements gr\u00e2ce \u00e0 notre application mobile pratique.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/onedesk.com\/fr\/index-des-fonctionnalites\/application-mobile\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Application mobile | Application logicielle OneDesk HelpDesk et gestion de projet\" \/>\n<meta property=\"og:description\" content=\"OneDesk est un logiciel de helpdesk et de gestion de projet. 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