{"id":156652,"date":"2021-12-21T14:59:19","date_gmt":"2021-12-21T14:59:19","guid":{"rendered":"https:\/\/onedesk.com\/gestion-utilisateurs\/"},"modified":"2022-01-21T21:37:38","modified_gmt":"2022-01-21T21:37:38","slug":"gestion-utilisateurs","status":"publish","type":"page","link":"https:\/\/onedesk.com\/fr\/gestion-utilisateurs\/","title":{"rendered":"Gestion des utilisateurs"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"156652\" class=\"elementor elementor-156652 elementor-144079\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6c613f38 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6c613f38\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-661f80a1\" data-id=\"661f80a1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1bae4e3c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1bae4e3c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-4cedb3ce\" data-id=\"4cedb3ce\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1349b3c6 elementor-widget elementor-widget-heading\" data-id=\"1349b3c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Table des mati\u00e8res<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3abbddd elementor-nav-menu--dropdown-tablet elementor-nav-menu__text-align-aside elementor-nav-menu--toggle elementor-nav-menu--burger elementor-widget elementor-widget-nav-menu\" data-id=\"3abbddd\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;vertical&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;fas fa-caret-down\\&quot; aria-hidden=\\&quot;true\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;toggle&quot;:&quot;burger&quot;}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-underline e--animation-fade\">\n\t\t\t\t<ul id=\"menu-1-3abbddd\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157379\"><a href=\"https:\/\/onedesk.com\/fr\/10-premieres-minutes-en-unbureau\/\" class=\"elementor-item menu-link\">10 premi\u00e8res minutes dans OneDesk<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157380\"><a href=\"https:\/\/onedesk.com\/fr\/integration-de-votre-equipe\/\" class=\"elementor-item menu-link\">Int\u00e9gration de votre \u00e9quipe<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157381\"><a href=\"https:\/\/onedesk.com\/fr\/sabonner-devenir-pro\/\" class=\"elementor-item menu-link\">S&#8217;abonner et devenir pro<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157424\"><a href=\"https:\/\/onedesk.com\/fr\/mise-en-ligne-chez-les-clients\/\" class=\"elementor-item menu-link\">Mise en ligne pour les clients<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157425\"><a href=\"https:\/\/onedesk.com\/fr\/tickets-routage-workflows\/\" class=\"elementor-item menu-link\">Acheminement des tickets et flux de travail<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157426\"><a href=\"https:\/\/onedesk.com\/fr\/workflows-de-taches-de-gestion-de-projet\/\" class=\"elementor-item menu-link\">Gestion de projet et workflows de t\u00e2ches<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157427\"><a href=\"https:\/\/onedesk.com\/fr\/communication-avec-les-clients\/\" class=\"elementor-item menu-link\">Communiquer avec les clients<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157428\"><a href=\"https:\/\/onedesk.com\/fr\/suivi-travail\/\" class=\"elementor-item menu-link\">Suivi du travail<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t<div class=\"elementor-menu-toggle\" role=\"button\" tabindex=\"0\" aria-label=\"Menu Toggle\" aria-expanded=\"false\">\n\t\t\t<i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--open eicon-menu-bar\"><\/i><i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--close eicon-close\"><\/i>\t\t<\/div>\n\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-3abbddd\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157379\"><a href=\"https:\/\/onedesk.com\/fr\/10-premieres-minutes-en-unbureau\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">10 premi\u00e8res minutes dans OneDesk<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157380\"><a href=\"https:\/\/onedesk.com\/fr\/integration-de-votre-equipe\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Int\u00e9gration de votre \u00e9quipe<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157381\"><a href=\"https:\/\/onedesk.com\/fr\/sabonner-devenir-pro\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">S&#8217;abonner et devenir pro<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157424\"><a href=\"https:\/\/onedesk.com\/fr\/mise-en-ligne-chez-les-clients\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Mise en ligne pour les clients<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157425\"><a href=\"https:\/\/onedesk.com\/fr\/tickets-routage-workflows\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Acheminement des tickets et flux de travail<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157426\"><a href=\"https:\/\/onedesk.com\/fr\/workflows-de-taches-de-gestion-de-projet\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Gestion de projet et workflows de t\u00e2ches<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157427\"><a href=\"https:\/\/onedesk.com\/fr\/communication-avec-les-clients\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Communiquer avec les clients<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157428\"><a href=\"https:\/\/onedesk.com\/fr\/suivi-travail\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Suivi du travail<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-26afbb69 elementor-widget elementor-widget-heading\" data-id=\"26afbb69\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Plonger plus profond\u00e9ment<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6cb588c elementor-nav-menu--dropdown-tablet elementor-nav-menu__text-align-aside elementor-nav-menu--toggle elementor-nav-menu--burger elementor-widget elementor-widget-nav-menu\" data-id=\"6cb588c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;vertical&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;fas fa-caret-down\\&quot; aria-hidden=\\&quot;true\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;toggle&quot;:&quot;burger&quot;}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-underline e--animation-fade\">\n\t\t\t\t<ul id=\"menu-1-6cb588c\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157470\"><a href=\"https:\/\/onedesk.com\/fr\/personnaliser-votre-workflow\/\" class=\"elementor-item menu-link\">Personnalisation de votre flux de travail<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157471\"><a href=\"https:\/\/onedesk.com\/fr\/personnaliser-votre-experience-utilisateur\/\" class=\"elementor-item menu-link\">Personnaliser l&#8217;exp\u00e9rience de vos utilisateurs<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157472\"><a href=\"https:\/\/onedesk.com\/fr\/personnaliser-votre-experience-clients\/\" class=\"elementor-item menu-link\">Personnalisation de l&#8217;exp\u00e9rience de vos clients<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157473\"><a href=\"https:\/\/onedesk.com\/fr\/gestion-utilisateurs\/\" class=\"elementor-item menu-link\">Gestion des utilisateurs<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157474\"><a href=\"https:\/\/onedesk.com\/fr\/gestion-clients\/\" class=\"elementor-item menu-link\">Gestion des clients<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157523\"><a href=\"https:\/\/onedesk.com\/fr\/onedesk-knowledgebase\/\" class=\"elementor-item menu-link\">Base de connaissances OneDesk<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157524\"><a href=\"https:\/\/onedesk.com\/fr\/onedesk-live-chat\/\" class=\"elementor-item menu-link\">Chat en direct OneDesk<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157525\"><a href=\"https:\/\/onedesk.com\/fr\/onedesk-client-portail\/\" class=\"elementor-item menu-link\">Portail client OneDesk<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157526\"><a href=\"https:\/\/onedesk.com\/fr\/analytique\/\" class=\"elementor-item menu-link\">Analytique<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t<div class=\"elementor-menu-toggle\" role=\"button\" tabindex=\"0\" aria-label=\"Menu Toggle\" aria-expanded=\"false\">\n\t\t\t<i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--open eicon-menu-bar\"><\/i><i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--close eicon-close\"><\/i>\t\t<\/div>\n\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-6cb588c\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157470\"><a href=\"https:\/\/onedesk.com\/fr\/personnaliser-votre-workflow\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Personnalisation de votre flux de travail<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157471\"><a href=\"https:\/\/onedesk.com\/fr\/personnaliser-votre-experience-utilisateur\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Personnaliser l&#8217;exp\u00e9rience de vos utilisateurs<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157472\"><a href=\"https:\/\/onedesk.com\/fr\/personnaliser-votre-experience-clients\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Personnalisation de l&#8217;exp\u00e9rience de vos clients<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157473\"><a href=\"https:\/\/onedesk.com\/fr\/gestion-utilisateurs\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Gestion des utilisateurs<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157474\"><a href=\"https:\/\/onedesk.com\/fr\/gestion-clients\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Gestion des clients<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157523\"><a href=\"https:\/\/onedesk.com\/fr\/onedesk-knowledgebase\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Base de connaissances OneDesk<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157524\"><a href=\"https:\/\/onedesk.com\/fr\/onedesk-live-chat\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Chat en direct OneDesk<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157525\"><a href=\"https:\/\/onedesk.com\/fr\/onedesk-client-portail\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Portail client OneDesk<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157526\"><a href=\"https:\/\/onedesk.com\/fr\/analytique\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Analytique<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-5f09b6d1\" data-id=\"5f09b6d1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-78af74bb elementor-widget elementor-widget-html\" data-id=\"78af74bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2>\u00c9quipes<\/h2>\n<br>\n<center><img fetchpriority=\"high\" decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/10\/Teams.jpg\" alt=\"\u00c9quipes\" width=\"1000\" height=\"596\" class=\"alignleft size-full wp-image-140299\"><\/center>\n<br>\n<p>OneDesk vous permet de cr\u00e9er des \u00e9quipes pour regrouper et organiser vos utilisateurs. Les utilisateurs peuvent appartenir \u00e0 plusieurs \u00e9quipes et peuvent se voir attribuer des r\u00f4les diff\u00e9rents dans chacune. Vous pouvez d\u00e9finir des param\u00e8tres au niveau de l'\u00e9quipe et attribuer des t\u00e2ches ou des projets aux \u00e9quipes.<\/p>\n\n<p><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-e0e570ff-478f-4b1d-bb63-01e6ebe66e69\">En savoir plus sur les \u00e9quipes ici.<\/a><\/p>\n<br>\n<h2>R\u00f4les de l'\u00e9quipe<\/h2>\n<br>\n<center><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/10\/Team-Roles.jpg\" alt=\"R\u00f4les de l'\u00e9quipe\" width=\"1000\" height=\"900\" class=\"alignleft size-full wp-image-140310\"><\/center>\n<br>\n<p>OneDesk vous permet d'attribuer des r\u00f4les au niveau de l'\u00e9quipe. C'est un moyen pratique de d\u00e9terminer automatiquement le r\u00f4le de chaque membre lorsque l'\u00e9quipe dans laquelle il se trouve est affect\u00e9e \u00e0 un projet. Vos utilisateurs peuvent faire partie de plusieurs \u00e9quipes \u00e0 la fois et peuvent avoir un r\u00f4le diff\u00e9rent dans chaque \u00e9quipe dans laquelle ils se trouvent.<\/p>\n\n<p><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-51bb524d-f5ab-4ffd-9f9f-86edfc260c84\">En savoir plus sur les r\u00f4les d'\u00e9quipe ici.<\/a><\/p>\n<br>\n<h2>Permissions<\/h2>\n<br>\n<center><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/10\/Permissions.jpg\" alt=\"Permissions\" width=\"1000\" height=\"798\" class=\"alignleft size-full wp-image-140321\"><\/center>\n<br>\n<p>Dans OneDesk, vous pouvez accorder diff\u00e9rents niveaux d'acc\u00e8s \u00e0 toutes vos applications au niveau de l'utilisateur. Cela vous permet de contr\u00f4ler les applications auxquelles vos utilisateurs peuvent acc\u00e9der et ce qu'ils peuvent et ne peuvent pas faire dans chacune d'elles.<\/p>\n\n<p><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-c2663e58-4563-4003-8a69-81112fc57ffa\">En savoir plus sur les autorisations ici.<\/a><\/p>\n<br>\n<h2>Partager des projets<\/h2>\n<br>\n<center><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/10\/Sharing-Projects.jpg\" alt=\"Partager des projets\" width=\"1000\" height=\"418\" class=\"alignleft size-full wp-image-140332\"><\/center>\n<br>\n<p>Une fois que vous avez configur\u00e9 vos \u00e9quipes et attribu\u00e9 des r\u00f4les et des autorisations d'acc\u00e8s \u00e0 vos utilisateurs, vous pouvez partager des projets avec eux pour leur permettre d'acc\u00e9der aux tickets et aux t\u00e2ches au sein de ces projets.<\/p>\n\n<p><a href=\"https:\/\/app.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-f5ed6016-8fad-4c07-8102-3fdd59dea506?customerAccess\">En savoir plus sur le partage avec les utilisateurs et les \u00e9quipes ici.<\/a><\/p>\n<br>\n<button class=\"guidebutton\" onclick=\"window.location.href='\/customizing-your-customers-experience\/';\"><Previous{{{wpml_tag_58}}}\n{{{wpml_tag_59}}}Next ><\/button>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Table des mati\u00e8res Plonger plus profond\u00e9ment \u00c9quipes OneDesk vous permet de cr\u00e9er des \u00e9quipes pour regrouper et organiser vos utilisateurs. Les utilisateurs peuvent appartenir \u00e0 plusieurs \u00e9quipes et peuvent se voir attribuer des r\u00f4les diff\u00e9rents dans chacune. Vous pouvez d\u00e9finir des param\u00e8tres au niveau de l&#8217;\u00e9quipe et attribuer des t\u00e2ches ou des projets aux \u00e9quipes. [&hellip;]<\/p>\n","protected":false},"author":25,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_wpcom_ai_launchpad_about_page":false,"_wpcom_ai_launchpad_gallery_page":false,"_wpcom_ai_launchpad_contact_page":false,"_wpcom_ai_launchpad_events_page":false,"_wpcom_ai_launchpad_video_page":false,"_wpcom_ai_launchpad_portfolio_piece":false,"footnotes":""},"class_list":["post-156652","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.4 (Yoast SEO v28.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Gestion des utilisateurs | Guide d&#039;int\u00e9gration OneDesk HelpDesk et PM<\/title>\n<meta name=\"description\" content=\"OneDesk est un logiciel de helpdesk et de gestion de projet dans une seule application. 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