{"id":233200,"date":"2022-05-30T13:27:12","date_gmt":"2022-05-30T13:27:12","guid":{"rendered":"https:\/\/onedesk.com\/onedesk-vs-la-concurrence\/sysai-alternative\/"},"modified":"2025-06-04T20:16:01","modified_gmt":"2025-06-04T20:16:01","slug":"sysai-alternative","status":"publish","type":"page","link":"https:\/\/onedesk.com\/fr\/onedesk-vs-la-concurrence\/sysai-alternative\/","title":{"rendered":"SysAid contre OneDesk"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"233200\" class=\"elementor elementor-233200 elementor-48036\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0a44fe6 e-flex e-con-boxed e-con e-parent\" data-id=\"0a44fe6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-c46b2bb e-con-full e-flex e-con e-child\" data-id=\"c46b2bb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3541a7f elementor-widget elementor-widget-heading\" data-id=\"3541a7f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">OneDesk, une alternative puissante \u00e0 SysAid<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1df4fbd elementor-widget elementor-widget-text-editor\" data-id=\"1df4fbd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>G\u00e9rez facilement les demandes de service et les projets informatiques. D\u00e9couvrez pourquoi OneDesk est une alternative compl\u00e8te de centre de services \u00e0 SysAid. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-455daf4 e-flex e-con-boxed e-con e-parent\" data-id=\"455daf4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-be15af0 e-con-full e-flex e-con e-child\" data-id=\"be15af0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3fec518 elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"3fec518\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"256\" height=\"256\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/sysaid-logo.webp\" class=\"attachment-medium size-medium wp-image-233046\" alt=\"SysAid Logo\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/sysaid-logo.webp 256w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/sysaid-logo-150x150.webp 150w\" sizes=\"(max-width: 256px) 100vw, 256px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0320310 e-con-full e-flex e-con e-child\" data-id=\"0320310\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-82ae217 elementor-widget elementor-widget-image\" data-id=\"82ae217\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/09\/OD-Logo-23.svg\" class=\"attachment-medium size-medium wp-image-260311\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-09c5bab e-flex e-con-boxed e-con e-parent\" data-id=\"09c5bab\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1292873 elementor-widget elementor-widget-heading\" data-id=\"1292873\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pourquoi rechercher des alternatives \u00e0 SysAid ?  <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b8dce14 elementor-widget__width-initial elementor-widget-tablet_extra__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"b8dce14\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>SysAid est une solution d&#8217;assistance et de centre de services qui vous permet de g\u00e9rer les t\u00e2ches informatiques \u00e0 partir d&#8217;un seul espace. SysAid fournit des fonctionnalit\u00e9s telles que l&#8217;automatisation des tickets et des canaux d&#8217;utilisateurs finaux tels qu&#8217;un portail de services. Cependant, la disponibilit\u00e9 des fonctionnalit\u00e9s d\u00e9pend du plan tarifaire que vous choisissez. Ils proposent trois packages pour le service d&#8217;assistance, la gestion des services informatiques et un package de gestion des services d&#8217;entreprise. Cependant, SysAid ne divulgue pas ses informations sur les prix. <\/p><p>Bien qu&#8217;\u00e9tant une bonne solution, SysAid ne r\u00e9pond pas aux besoins de tous. Certaines \u00e9quipes \u00e0 la recherche d&#8217;alternatives \u00e0 SysAid mentionnent des inconv\u00e9nients, tels que&nbsp;: <\/p><ul><li>Manque d&#8217;options de personnalisation<\/li><li>Certaines fonctionnalit\u00e9s souhait\u00e9es manquent<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-11a6237 elementor-widget elementor-widget-heading\" data-id=\"11a6237\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">D\u00e9couvrez OneDesk, l'alternative tout-en-un \u00e0 SysAid<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-566e31f elementor-widget elementor-widget-text-editor\" data-id=\"566e31f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OneDesk est une alternative comp\u00e9titive \u00e0 SysAid. Non seulement OneDesk correspond aux fonctionnalit\u00e9s de SysAid, mais il les d\u00e9passe. OneDesk combine \u00e0 la fois le service d&#8217;assistance et la gestion de projet dans une seule application, avec une pr\u00e9sentation compl\u00e8te des fonctionnalit\u00e9s des deux c\u00f4t\u00e9s. OneDesk propose \u00e9galement des tarifs abordables.<\/p><p>Passez en revue les diff\u00e9rences entre SysAid et OneDesk ci-dessous.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-13da5d7 e-flex e-con-boxed e-con e-parent\" data-id=\"13da5d7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-da00bbf elementor-widget elementor-widget-heading\" data-id=\"da00bbf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Comparer OneDesk \u00e0 SysAid<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-876f429 elementor-widget elementor-widget-shortcode\" data-id=\"876f429\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\n<table id=\"tablepress-16\" class=\"tablepress tablepress-id-16\" aria-describedby=\"tablepress-16-description\">\n<thead>\n<tr class=\"row-1\">\n\t<td class=\"column-1\"><\/td><th class=\"column-2\">OneDesk<\/th><th class=\"column-3\">SysAid<\/th>\n<\/tr>\n<\/thead>\n<tbody class=\"row-striping row-hover\">\n<tr class=\"row-2\">\n\t<td class=\"column-1\">Price (users)<\/td><td class=\"column-2\">$10.99 -26.99 per user\/month<\/td><td class=\"column-3\">Not disclosed<br \/>\r\n$$$<\/td>\n<\/tr>\n<tr class=\"row-3\">\n\t<td class=\"column-1\">Ticketing<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td><td class=\"column-3\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td>\n<\/tr>\n<tr class=\"row-4\">\n\t<td class=\"column-1\">Asset management<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/red_x.png\" style=\"width: 20px; height: 20px; alt=\"Feature not included\"><\/td><td class=\"column-3\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td>\n<\/tr>\n<tr class=\"row-5\">\n\t<td class=\"column-1\">Self-serve portal<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td><td class=\"column-3\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td>\n<\/tr>\n<tr class=\"row-6\">\n\t<td class=\"column-1\">Knowledge base<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td><td class=\"column-3\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td>\n<\/tr>\n<tr class=\"row-7\">\n\t<td class=\"column-1\">Advanced Automations<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td><td class=\"column-3\">with ITSM or ITSM+<\/td>\n<\/tr>\n<tr class=\"row-8\">\n\t<td class=\"column-1\">Custom Fields<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td><td class=\"column-3\">with ITSM or ITSM+<\/td>\n<\/tr>\n<tr class=\"row-9\">\n\t<td class=\"column-1\">Advanced reporting<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td><td class=\"column-3\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td>\n<\/tr>\n<tr class=\"row-10\">\n\t<td class=\"column-1\">Tasks &amp; Projects<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td><td class=\"column-3\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td>\n<\/tr>\n<tr class=\"row-11\">\n\t<td class=\"column-1\">SLA<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td><td class=\"column-3\">with ITSM or ITSM+<\/td>\n<\/tr>\n<tr class=\"row-12\">\n\t<td class=\"column-1\">Live customer chat<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td><td class=\"column-3\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td>\n<\/tr>\n<tr class=\"row-13\">\n\t<td class=\"column-1\">Live team chat<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td><td class=\"column-3\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td>\n<\/tr>\n<tr class=\"row-14\">\n\t<td class=\"column-1\">Gantt charts<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td><td class=\"column-3\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td>\n<\/tr>\n<tr class=\"row-15\">\n\t<td class=\"column-1\">Mobile app<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td><td class=\"column-3\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td>\n<\/tr>\n<tr class=\"row-16\">\n\t<td class=\"column-1\">Time tracking<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td><td class=\"column-3\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/red_x.png\" style=\"width: 20px; height: 20px; alt=\"Feature not included\"><\/td>\n<\/tr>\n<tr class=\"row-17\">\n\t<td class=\"column-1\">Timesheets<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td><td class=\"column-3\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/red_x.png\" style=\"width: 20px; height: 20px; alt=\"Feature not included\"><\/td>\n<\/tr>\n<tr class=\"row-18\">\n\t<td class=\"column-1\">Unlimited projects<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td><td class=\"column-3\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/red_x.png\" style=\"width: 20px; height: 20px; alt=\"Feature not included\"><\/td>\n<\/tr>\n<tr class=\"row-19\">\n\t<td class=\"column-1\">Sandbox<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td><td class=\"column-3\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/red_x.png\" style=\"width: 20px; height: 20px; alt=\"Feature not included\"><\/td>\n<\/tr>\n<tr class=\"row-20\">\n\t<td class=\"column-1\">Calendar view<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td><td class=\"column-3\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/red_x.png\" style=\"width: 20px; height: 20px; alt=\"Feature not included\"><\/td>\n<\/tr>\n<tr class=\"row-21\">\n\t<td class=\"column-1\">Portfolios<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td><td class=\"column-3\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/red_x.png\" style=\"width: 20px; height: 20px; alt=\"Feature not included\"><\/td>\n<\/tr>\n<tr class=\"row-22\">\n\t<td class=\"column-1\">Integrations<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td><td class=\"column-3\">with ITSM or ITSM+<\/td>\n<\/tr>\n<tr class=\"row-23\">\n\t<td class=\"column-1\">Zapier integrations<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td><td class=\"column-3\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/red_x.png\" style=\"width: 20px; height: 20px; alt=\"Feature not included\"><\/td>\n<\/tr>\n<tr class=\"row-24\">\n\t<td class=\"column-1\">AI agent<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td><td class=\"column-3\">with ITSM or ITSM+<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<span id=\"tablepress-16-description\" class=\"tablepress-table-description tablepress-table-description-id-16\">A comparison between SysAid and OneDesk.<\/span>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-67926b7 e-flex e-con-boxed e-con e-parent\" data-id=\"67926b7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6171818 e-con-full e-flex e-con e-child\" data-id=\"6171818\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c869ef9 elementor-widget elementor-widget-heading\" data-id=\"c869ef9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Fonctionnalit\u00e9s cl\u00e9s du service desk de OneDesk <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7134cf5 e-flex e-con-boxed e-con e-parent\" data-id=\"7134cf5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-bf6a13e e-con-full e-flex e-con e-child\" data-id=\"bf6a13e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-10a96db elementor-widget elementor-widget-heading\" data-id=\"10a96db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Automatisations polyvalentes du service d'assistance <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ce595ac elementor-widget elementor-widget-text-editor\" data-id=\"ce595ac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Pourquoi passer du temps sur des t\u00e2ches r\u00e9p\u00e9titives et chronophages ? OneDesk fournit des <a href=\"https:\/\/onedesk.com\/fr\/index-des-fonctionnalites\/workflow-automatisations\/\">automatisations<\/a> tr\u00e8s flexibles pour faire le travail \u00e0 votre place. Des r\u00e8gles d&#8217;automatisation polyvalentes peuvent \u00eatre appliqu\u00e9es \u00e0 vos tickets, t\u00e2ches, projets et m\u00eame feuilles de temps. Envoyez automatiquement des r\u00e9ponses et des e-mails, acheminez et attribuez des tickets, modifiez le statut du cycle de vie, cr\u00e9ez des projets, appliquez des SLA et bien plus encore&nbsp;!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7d7ddb4 e-con-full e-flex e-con e-child\" data-id=\"7d7ddb4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2050512 elementor-widget elementor-widget-image\" data-id=\"2050512\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1000\" height=\"850\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/AutoReplies.webp\" class=\"attachment-large size-large wp-image-169464\" alt=\"r\u00e9ponses automatiques du service d&apos;assistance\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/AutoReplies.webp 1000w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/AutoReplies-300x255.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/AutoReplies-768x653.webp 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e723094 e-flex e-con-boxed e-con e-parent\" data-id=\"e723094\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-c47cc09 e-con-full e-flex e-con e-child\" data-id=\"c47cc09\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-07fe7e4 elementor-widget elementor-widget-image\" data-id=\"07fe7e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"471\" height=\"582\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/IT_Knowledgebase.png\" class=\"attachment-large size-large wp-image-232674\" alt=\"base de connaissance client\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/IT_Knowledgebase.png 471w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/IT_Knowledgebase-243x300.png 243w\" sizes=\"(max-width: 471px) 100vw, 471px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fa5dfa7 e-con-full e-flex e-con e-child\" data-id=\"fa5dfa7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-34e7b39 elementor-widget elementor-widget-heading\" data-id=\"34e7b39\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Canaux et applications des clients et des utilisateurs finaux<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9f0f18a elementor-widget elementor-widget-text-editor\" data-id=\"9f0f18a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OneDesk permet la cr\u00e9ation de tickets \u00e0 partir de plusieurs canaux. Laissez les clients ou les utilisateurs finaux envoyer des tickets par e-mail, chat en direct, formulaires Web ou \u00e0 partir d&#8217;applications tierces via plusieurs <a href=\"https:\/\/onedesk.com\/fr\/index-des-fonctionnalites\/fonctionnalites-dintegration\/\">int\u00e9grations int\u00e9gr\u00e9es<\/a> . <\/p><p>De plus, tenez les clients inform\u00e9s, mis \u00e0 jour et satisfaits en utilisant des applications en libre-service. R\u00e9digez des articles sur les proc\u00e9dures, les services ou tout autre \u00e9l\u00e9ment pour votre base de connaissances. La base de connaissances peut r\u00e9duire un certain nombre de questions courantes. Les clients peuvent rester inform\u00e9s de la progression des tickets selon leurs propres conditions gr\u00e2ce au portail en libre-service. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ff2dc8a e-flex e-con-boxed e-con e-parent\" data-id=\"ff2dc8a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-256a7cc e-con-full e-flex e-con e-child\" data-id=\"256a7cc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ec9380a elementor-widget elementor-widget-heading\" data-id=\"ec9380a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pourquoi OneDesk est-il la meilleure alternative \u00e0 SysAid ? <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-699a56b e-flex e-con-boxed e-con e-parent\" data-id=\"699a56b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-a8596f4 e-con-full e-flex e-con e-child\" data-id=\"a8596f4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-332b5de elementor-widget elementor-widget-image\" data-id=\"332b5de\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"461\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/Customization-1024x461.webp\" class=\"attachment-large size-large wp-image-231768\" alt=\"Personnalisations OneDesk\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/Customization-1024x461.webp 1024w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/Customization-300x135.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/Customization-768x346.webp 768w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/Customization.webp 1110w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4a9629a e-con-full e-flex e-con e-child\" data-id=\"4a9629a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d5643d5 elementor-widget elementor-widget-heading\" data-id=\"d5643d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Flexibilit\u00e9 pour r\u00e9pondre \u00e0 vos besoins<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a3bfb27 elementor-widget elementor-widget-text-editor\" data-id=\"a3bfb27\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OneDesk est configurable pour r\u00e9pondre aux besoins de votre \u00e9quipe. Les configurations incluent&nbsp;:<\/p><ul><li>Champs de ticket et de t\u00e2che<\/li><li>Notifications et mod\u00e8les d&#8217;e-mails<\/li><li>Couleurs, logos et propri\u00e9t\u00e9s visibles du portail<\/li><li>Formulaires Web<\/li><li>Vues de travail<\/li><li>\u00c9tats du cycle de vie<\/li><li>et plus!<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4d0b1a3 e-flex e-con-boxed e-con e-parent\" data-id=\"4d0b1a3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ee39b87 e-con-full e-flex e-con e-child\" data-id=\"ee39b87\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-416e23c elementor-widget elementor-widget-heading\" data-id=\"416e23c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">G\u00e9rez le cycle de vie complet de votre projet<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4dab4dc elementor-widget elementor-widget-text-editor\" data-id=\"4dab4dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OneDesk fournit une gestion des projets et des t\u00e2ches int\u00e9gr\u00e9e de mani\u00e8re transparente dans la solution de centre de services. Transformez un ticket en t\u00e2che. Planifiez et programmez vos t\u00e2ches et projets \u00e0 l&#8217;aide de diagrammes de Gantt, de calendriers et de tableaux Kanban. Utilisez des fonctionnalit\u00e9s avanc\u00e9es de gestion de projet telles que la notation des t\u00e2ches, les d\u00e9pendances des t\u00e2ches et les relations li\u00e9es. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0e9c4c0 e-con-full e-flex e-con e-child\" data-id=\"0e9c4c0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5f759a3 elementor-widget elementor-widget-image\" data-id=\"5f759a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"541\" height=\"321\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/GanttChartRound.webp\" class=\"attachment-large size-large wp-image-231888\" alt=\"Gestion de projet Gantt\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/GanttChartRound.webp 541w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/GanttChartRound-300x178.webp 300w\" sizes=\"(max-width: 541px) 100vw, 541px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4334747 e-flex e-con-boxed e-con e-parent\" data-id=\"4334747\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1b31cbf e-con-full e-flex e-con e-child\" data-id=\"1b31cbf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-70a3405 elementor-widget elementor-widget-heading\" data-id=\"70a3405\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Foire aux questions sur SysAid<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-106834f uael-faq-box-layout-yes align-at-left elementor-widget elementor-widget-uael-faq\" data-id=\"106834f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"uael-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t\t<div id='uael-faq-wrapper-172' class=\"uael-faq-wrapper\">\n\t\t\t\t<div class=\"uael-faq-container uael-faq-layout-accordion\" data-layout=\"accordion\" >\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-dfdb4ce\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><i class=\"fas fa-angle-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h3 class=\"uael-question-dfdb4ce uael-question-span\" tabindex=\"0\" id=\"uael-faq-1-6a333accb8890\">Quels sont les concurrents de SysAid&nbsp;? <\/h3>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p>Il existe un certain nombre de centres d'assistance et de centres de services comparables concurrents de SysAid. Certains exemples incluent OneDesk, SolarWinds et Zendesk. Pour voir comment OneDesk, SysAid et d'autres solutions se comparent, consultez nos autres <a href=\"https:\/\/onedesk.com\/fr\/helpdesk-alternatives\/\">comparaisons de centres d'assistance<\/a> . <\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-ee57f8e\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><i class=\"fas fa-angle-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h3 class=\"uael-question-ee57f8e uael-question-span\" tabindex=\"0\" id=\"uael-faq-2-6a333accb8993\">Quelle est la meilleure alternative SysAid ?<\/h3>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p>Bien que SysAid soit une bonne solution de centre de services, elle ne r\u00e9pondra pas aux besoins de toutes les entreprises. Lorsque vous recherchez une alternative \u00e0 SysAid, tenez compte de toutes les fonctionnalit\u00e9s dont vous avez besoin, de la facilit\u00e9 d'utilisation de la solution et de sa capacit\u00e9 \u00e0 s'adapter \u00e0 votre flux de travail. OneDesk est une excellente alternative \u00e0 SysAid car c'est une solution polyvalente et flexible. Il est populaire parmi les fournisseurs de services informatiques car il est facile \u00e0 d\u00e9marrer mais hautement configurable pour presque tous les flux de travail. De plus, OneDesk offre presque toutes les fonctionnalit\u00e9s de SysAid pour un prix simple et abordable.  <\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-625904a\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><i class=\"fas fa-angle-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h3 class=\"uael-question-625904a uael-question-span\" tabindex=\"0\" id=\"uael-faq-3-6a333accb8a4f\">Quelle est la diff\u00e9rence entre OneDesk et SysAid ? <\/h3>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p>OneDesk et SysAid offrent de nombreuses fonctionnalit\u00e9s similaires. Les deux offrent des fonctionnalit\u00e9s ITSM compl\u00e8tes telles que la gestion des probl\u00e8mes et des incidents, des accords de niveau de service et des automatisations polyvalentes. OneDesk propose cependant une tarification simple et transparente. <\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b15720f e-flex e-con-boxed e-con e-parent\" data-id=\"b15720f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-0046452 e-con-full e-flex e-con e-child\" data-id=\"0046452\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b4a7980 elementor-widget elementor-widget-heading\" data-id=\"b4a7980\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">D\u00e9couvrez pourquoi OneDesk est la meilleure alternative \u00e0 SysAid<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d35df6c elementor-widget elementor-widget-text-editor\" data-id=\"d35df6c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Testez OneDesk par vous-m\u00eame gr\u00e2ce \u00e0 notre essai gratuit de 14 jours. D\u00e9marrez facilement gr\u00e2ce \u00e0 notre <a href=\"https:\/\/onedesk.com\/fr\/commencer\/\">guide d&#8217;int\u00e9gration<\/a> et \u00e0 nos autres ressources. Vous pouvez \u00e9galement <a href=\"https:\/\/onedesk.com\/fr\/demo\/livre-demo\/\">r\u00e9server une d\u00e9mo<\/a> pour voir OneDesk en action.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4162f44 elementor-align-left elementor-widget elementor-widget-button\" data-id=\"4162f44\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-grow\" href=\"https:\/\/onedesk.com\/signupfree\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Commencez gratuitement<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d840ee9 e-con-full e-flex e-con e-child\" data-id=\"d840ee9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bd7fd84 elementor-widget elementor-widget-image\" data-id=\"bd7fd84\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"398\" height=\"215\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2023\/08\/OD-Rocket.png\" class=\"attachment-large size-large wp-image-255542\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2023\/08\/OD-Rocket.png 398w, https:\/\/onedesk.com\/wp-content\/uploads\/2023\/08\/OD-Rocket-300x162.png 300w\" sizes=\"(max-width: 398px) 100vw, 398px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>OneDesk, une alternative puissante \u00e0 SysAid G\u00e9rez facilement les demandes de service et les projets informatiques. D\u00e9couvrez pourquoi OneDesk est une alternative compl\u00e8te de centre de services \u00e0 SysAid. Pourquoi rechercher des alternatives \u00e0 SysAid ? SysAid est une solution d&#8217;assistance et de centre de services qui vous permet de g\u00e9rer les t\u00e2ches informatiques \u00e0 [&hellip;]<\/p>\n","protected":false},"author":23,"featured_media":0,"parent":61147,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-233200","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Alternative \u00e0 SysAid | Centre de services et solution de gestion de projet<\/title>\n<meta name=\"description\" content=\"Vous recherchez une alternative logicielle de centre de services \u00e0 SysAid\u00a0? 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