{"id":270351,"date":"2024-03-22T13:08:56","date_gmt":"2024-03-22T13:08:56","guid":{"rendered":"https:\/\/onedesk.com\/logiciel-dassistance-2\/ai-help-desk\/"},"modified":"2026-04-21T18:19:38","modified_gmt":"2026-04-21T18:19:38","slug":"ai-help-desk","status":"publish","type":"page","link":"https:\/\/onedesk.com\/fr\/logiciel-dassistance-2\/ai-help-desk\/","title":{"rendered":"Service d&#8217;assistance IA"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"270351\" class=\"elementor elementor-270351 elementor-270227\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-440d68d e-flex e-con-boxed e-con e-parent\" data-id=\"440d68d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-df1fd29 e-con-full e-flex e-con e-child\" data-id=\"df1fd29\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-26167f7 elementor-widget elementor-widget-heading\" data-id=\"26167f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Gagnez en productivit\u00e9 gr\u00e2ce \u00e0 un service d'assistance bas\u00e9 sur l'IA<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-754e331 elementor-widget__width-initial elementor-widget-widescreen__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"754e331\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Augmentez l\u2019efficacit\u00e9 et fournissez une assistance \u00e0 grande \u00e9chelle gr\u00e2ce \u00e0 une solution d\u2019assistance IA personnalis\u00e9e.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8b177db elementor-align-left elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"8b177db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg elementor-animation-grow\" href=\"https:\/\/onedesk.com\/signupfree\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Inscrivez-vous gratuitement !<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-33c7cd9 e-con-full e-flex e-con e-child\" data-id=\"33c7cd9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8d76e26 elementor-widget elementor-widget-image\" data-id=\"8d76e26\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"738\" height=\"752\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/03\/personal-ai-hp.webp\" class=\"attachment-large size-large wp-image-301115\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/03\/personal-ai-hp.webp 738w, https:\/\/onedesk.com\/wp-content\/uploads\/2024\/03\/personal-ai-hp-294x300.webp 294w\" sizes=\"(max-width: 738px) 100vw, 738px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fedb4b2 e-flex e-con-boxed e-con e-parent\" data-id=\"fedb4b2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-143bc85 e-con-full e-flex e-con e-child\" data-id=\"143bc85\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e8b21e0 elementor-widget elementor-widget-heading\" data-id=\"e8b21e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Gagnez du temps en r\u00e9digeant vos r\u00e9ponses<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-14322fd elementor-widget elementor-widget-text-editor\" data-id=\"14322fd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OneDesk est un service d&#8217;assistance complet int\u00e9grant l&#8217;IA. Votre IA exploite la puissance des grands mod\u00e8les de langage (LLM) pour&nbsp;: <\/p><ul><li>Sugg\u00e9rez les r\u00e9ponses pr\u00e9d\u00e9finies les plus pertinentes<\/li><li>G\u00e9n\u00e9rer de nouvelles r\u00e9ponses en fonction du contexte<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2aeec1a e-con-full e-flex e-con e-child\" data-id=\"2aeec1a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-679026b elementor-widget elementor-widget-image\" data-id=\"679026b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"699\" height=\"298\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2025\/12\/ai-copilot.webp\" class=\"attachment-large size-large wp-image-301166\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2025\/12\/ai-copilot.webp 699w, https:\/\/onedesk.com\/wp-content\/uploads\/2025\/12\/ai-copilot-300x128.webp 300w\" sizes=\"(max-width: 699px) 100vw, 699px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-71657da e-flex e-con-boxed e-con e-parent\" data-id=\"71657da\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fa81bb6 elementor-arrows-position-outside elementor-widget elementor-widget-n-carousel\" data-id=\"fa81bb6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;carousel_items&quot;:[{&quot;slide_title&quot;:&quot;email int&quot;,&quot;_id&quot;:&quot;903b270&quot;},{&quot;slide_title&quot;:&quot;Slide #2&quot;,&quot;_id&quot;:&quot;4341fad&quot;},{&quot;slide_title&quot;:&quot;Slide #3&quot;,&quot;_id&quot;:&quot;35144bc&quot;}],&quot;slides_to_show&quot;:&quot;3&quot;,&quot;slides_to_show_tablet_extra&quot;:&quot;2&quot;,&quot;image_spacing_custom&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:35,&quot;sizes&quot;:[]},&quot;slides_to_show_tablet&quot;:&quot;2&quot;,&quot;slides_to_show_mobile&quot;:&quot;1&quot;,&quot;speed&quot;:500,&quot;arrows&quot;:&quot;yes&quot;,&quot;image_spacing_custom_widescreen&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-carousel.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-carousel swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Carousel\" dir=\"ltr\">\n\t\t\t<div class=\"swiper-wrapper\" aria-live=\"polite\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"1\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"1 of 3\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9718a23 e-con-full e-flex e-con e-child\" data-id=\"9718a23\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5fcc9c6 ekit-equal-height-enable elementor-widget elementor-widget-elementskit-image-box\" data-id=\"5fcc9c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n            <div class=\"elementskit-info-image-box ekit-image-box text-left style-modern\" >\n\n                \n                <div class=\"elementskit-box-header image-box-img-left\">\n\n                    \n                <\/div>\n                \n                <div class=\"elementskit-box-body ekit-image-box-body\">\n                    <div class=\"elementskit-box-content ekit-image-box-body-inner\">\n                                                <h3 class=\"elementskit-info-box-title\">\n\n                        Suggestions intelligentes\n                        \n                    <\/h3>\n                                                            <div class=\"elementskit-box-style-content\">\n                        Obtenez les r\u00e9ponses et les articles les plus pertinents pour r\u00e9pondre aux requ\u00eates des clients \u2013 aucun effort requis.                      <\/div>\n                                    <\/div>\n\n                            <\/div>\n            <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"2\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"2 of 3\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7fe8136 e-con-full e-flex e-con e-child\" data-id=\"7fe8136\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-319c262 ekit-equal-height-enable elementor-widget elementor-widget-elementskit-image-box\" data-id=\"319c262\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n            <div class=\"elementskit-info-image-box ekit-image-box text-left style-modern\" >\n\n                \n                <div class=\"elementskit-box-header image-box-img-left\">\n\n                    \n                <\/div>\n                \n                <div class=\"elementskit-box-body ekit-image-box-body\">\n                    <div class=\"elementskit-box-content ekit-image-box-body-inner\">\n                                                <h3 class=\"elementskit-info-box-title\">\n\n                        Cr\u00e9ez facilement de nouvelles r\u00e9ponses\n                        \n                    <\/h3>\n                                                            <div class=\"elementskit-box-style-content\">\n                        Autorisez l\u2019agent AI \u00e0 g\u00e9n\u00e9rer de nouvelles r\u00e9ponses. Vous pouvez enregistrer ces r\u00e9ponses pour cr\u00e9er facilement votre contenu.                      <\/div>\n                                    <\/div>\n\n                            <\/div>\n            <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"3\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"3 of 3\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-487b380 e-con-full e-flex e-con e-child\" data-id=\"487b380\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ebf0252 ekit-equal-height-enable elementor-widget elementor-widget-elementskit-image-box\" data-id=\"ebf0252\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n            <div class=\"elementskit-info-image-box ekit-image-box text-left style-modern\" >\n\n                \n                <div class=\"elementskit-box-header image-box-img-left\">\n\n                    \n                <\/div>\n                \n                <div class=\"elementskit-box-body ekit-image-box-body\">\n                    <div class=\"elementskit-box-content ekit-image-box-body-inner\">\n                                                <h3 class=\"elementskit-info-box-title\">\n\n                        Prise en charge multicanal\n                        \n                    <\/h3>\n                                                            <div class=\"elementskit-box-style-content\">\n                        Le logiciel d'assistance de OneDesk comprend l'int\u00e9gration de la messagerie \u00e9lectronique, le chat en direct et bien plus encore. Utilisez l'IA pour r\u00e9pondre aux clients \u00e0 partir de plusieurs canaux.                      <\/div>\n                                    <\/div>\n\n                            <\/div>\n            <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-prev\" role=\"button\" tabindex=\"0\" aria-label=\"Previous\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-chevron-left\"><\/i>\t\t\t<\/div>\n\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-next\" role=\"button\" tabindex=\"0\" aria-label=\"Next\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-chevron-right\"><\/i>\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b8f8c9f e-flex e-con-boxed e-con e-parent\" data-id=\"b8f8c9f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-bd36158 e-con-full e-flex e-con e-child\" data-id=\"bd36158\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5eefd8b elementor-widget elementor-widget-heading\" data-id=\"5eefd8b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">G\u00e9rez l'assistance par chat avec une IA avanc\u00e9e<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a99f2a9 elementor-widget elementor-widget-text-editor\" data-id=\"a99f2a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Assistance par chat 24h\/24 et 7j\/7. Votre agent personnel du service d&#8217;assistance IA utilise un langage naturel de type GPT pour r\u00e9pondre aux clients. Les connaissances de votre agent IA sont enti\u00e8rement bas\u00e9es sur votre propre contenu (r\u00e9ponses enregistr\u00e9es, pages Web, <a href=\"https:\/\/onedesk.com\/fr\/index-des-fonctionnalites\/base-de-connaissances\/\">articles de la base de connaissances<\/a> et\/ou r\u00e9ponses pr\u00e9c\u00e9dentes d&#8217;agents), ce qui permet de fournir des r\u00e9ponses adapt\u00e9es \u00e0 votre entreprise.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b48a108 e-con-full e-flex e-con e-child\" data-id=\"b48a108\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-631094f elementor-widget elementor-widget-image\" data-id=\"631094f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"775\" height=\"500\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/03\/AI-Chatbot-1.webp\" class=\"attachment-large size-large wp-image-270188\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/03\/AI-Chatbot-1.webp 775w, https:\/\/onedesk.com\/wp-content\/uploads\/2024\/03\/AI-Chatbot-1-300x194.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2024\/03\/AI-Chatbot-1-768x495.webp 768w\" sizes=\"(max-width: 775px) 100vw, 775px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6d2f606 e-flex e-con-boxed e-con e-parent\" data-id=\"6d2f606\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e7bc807 elementor-arrows-position-outside elementor-widget elementor-widget-n-carousel\" data-id=\"e7bc807\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;carousel_items&quot;:[{&quot;slide_title&quot;:&quot;email int&quot;,&quot;_id&quot;:&quot;903b270&quot;},{&quot;slide_title&quot;:&quot;Slide #2&quot;,&quot;_id&quot;:&quot;4341fad&quot;},{&quot;slide_title&quot;:&quot;Slide #3&quot;,&quot;_id&quot;:&quot;35144bc&quot;}],&quot;slides_to_show&quot;:&quot;3&quot;,&quot;slides_to_show_tablet_extra&quot;:&quot;2&quot;,&quot;image_spacing_custom&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:35,&quot;sizes&quot;:[]},&quot;slides_to_show_tablet&quot;:&quot;2&quot;,&quot;slides_to_show_mobile&quot;:&quot;1&quot;,&quot;speed&quot;:500,&quot;arrows&quot;:&quot;yes&quot;,&quot;image_spacing_custom_widescreen&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-carousel.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-carousel swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Carousel\" dir=\"ltr\">\n\t\t\t<div class=\"swiper-wrapper\" aria-live=\"polite\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"1\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"1 of 3\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b5cbd47 e-con-full e-flex e-con e-child\" data-id=\"b5cbd47\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2f98f6f ekit-equal-height-enable elementor-widget elementor-widget-elementskit-image-box\" data-id=\"2f98f6f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n            <div class=\"elementskit-info-image-box ekit-image-box text-left style-modern\" >\n\n                \n                <div class=\"elementskit-box-header image-box-img-left\">\n\n                    \n                <\/div>\n                \n                <div class=\"elementskit-box-body ekit-image-box-body\">\n                    <div class=\"elementskit-box-content ekit-image-box-body-inner\">\n                                                <h3 class=\"elementskit-info-box-title\">\n\n                        Chat en direct int\u00e9gr\u00e9\n                        \n                    <\/h3>\n                                                            <div class=\"elementskit-box-style-content\">\n                        Soutenez les clients et convertissez les prospects depuis votre site Web. D\u00e9ployez facilement un chat en direct aliment\u00e9 par l'IA avec le widget Web OneDesk.                      <\/div>\n                                    <\/div>\n\n                            <\/div>\n            <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"2\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"2 of 3\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bd12e24 e-con-full e-flex e-con e-child\" data-id=\"bd12e24\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b92a705 ekit-equal-height-enable elementor-widget elementor-widget-elementskit-image-box\" data-id=\"b92a705\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n            <div class=\"elementskit-info-image-box ekit-image-box text-left style-modern\" >\n\n                \n                <div class=\"elementskit-box-header image-box-img-left\">\n\n                    \n                <\/div>\n                \n                <div class=\"elementskit-box-body ekit-image-box-body\">\n                    <div class=\"elementskit-box-content ekit-image-box-body-inner\">\n                                                <h3 class=\"elementskit-info-box-title\">\n\n                        Enti\u00e8rement personnalis\u00e9  \n                        \n                    <\/h3>\n                                                            <div class=\"elementskit-box-style-content\">\n                        Votre agent IA fournit uniquement des informations pertinentes et pr\u00e9cises \u00e0 vos clients car il est form\u00e9 sur votre propre contenu.                      <\/div>\n                                    <\/div>\n\n                            <\/div>\n            <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"3\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"3 of 3\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5c70f4b e-con-full e-flex e-con e-child\" data-id=\"5c70f4b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bfebb6b ekit-equal-height-enable elementor-widget elementor-widget-elementskit-image-box\" data-id=\"bfebb6b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n            <div class=\"elementskit-info-image-box ekit-image-box text-left style-modern\" >\n\n                \n                <div class=\"elementskit-box-header image-box-img-left\">\n\n                    \n                <\/div>\n                \n                <div class=\"elementskit-box-body ekit-image-box-body\">\n                    <div class=\"elementskit-box-content ekit-image-box-body-inner\">\n                                                <h3 class=\"elementskit-info-box-title\">\n\n                        Passage de relais parfait\n                        \n                    <\/h3>\n                                                            <div class=\"elementskit-box-style-content\">\n                        Configurez comment et quand le bot r\u00e9pond, comment les agents sont notifi\u00e9s et comment les conversations sont transf\u00e9r\u00e9es.                    <\/div>\n                                    <\/div>\n\n                            <\/div>\n            <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-prev\" role=\"button\" tabindex=\"0\" aria-label=\"Previous\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-chevron-left\"><\/i>\t\t\t<\/div>\n\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-next\" role=\"button\" tabindex=\"0\" aria-label=\"Next\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-chevron-right\"><\/i>\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-693f733 e-flex e-con-boxed e-con e-parent\" data-id=\"693f733\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-c480f7a e-con-full e-flex e-con e-child\" data-id=\"c480f7a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-de71bce elementor-widget elementor-widget-heading\" data-id=\"de71bce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">R\u00e9ponses instantan\u00e9es de l'IA<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a7fcc8 elementor-widget elementor-widget-text-editor\" data-id=\"5a7fcc8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Fournissez des options de libre-service de niveau sup\u00e9rieur et r\u00e9duisez le volume de tickets gr\u00e2ce aux outils d&#8217;assistance int\u00e9gr\u00e9s \u00e0 l&#8217;IA de OneDesk&nbsp;: chat, base de connaissances et formulaires de ticket.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9892723 e-con-full e-flex e-con e-child\" data-id=\"9892723\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6e29615 elementor-widget elementor-widget-image\" data-id=\"6e29615\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"571\" height=\"539\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/03\/AI-Form2.png\" class=\"attachment-large size-large wp-image-269665\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/03\/AI-Form2.png 571w, https:\/\/onedesk.com\/wp-content\/uploads\/2024\/03\/AI-Form2-300x283.png 300w\" sizes=\"(max-width: 571px) 100vw, 571px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-565fdf2 e-flex e-con-boxed e-con e-parent\" data-id=\"565fdf2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a1d3e7 elementor-arrows-position-outside elementor-widget elementor-widget-n-carousel\" data-id=\"3a1d3e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;carousel_items&quot;:[{&quot;slide_title&quot;:&quot;email int&quot;,&quot;_id&quot;:&quot;903b270&quot;},{&quot;slide_title&quot;:&quot;Slide #2&quot;,&quot;_id&quot;:&quot;4341fad&quot;},{&quot;slide_title&quot;:&quot;Slide #3&quot;,&quot;_id&quot;:&quot;35144bc&quot;}],&quot;slides_to_show&quot;:&quot;3&quot;,&quot;slides_to_show_tablet_extra&quot;:&quot;2&quot;,&quot;image_spacing_custom&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:35,&quot;sizes&quot;:[]},&quot;slides_to_show_tablet&quot;:&quot;2&quot;,&quot;slides_to_show_mobile&quot;:&quot;1&quot;,&quot;speed&quot;:500,&quot;arrows&quot;:&quot;yes&quot;,&quot;image_spacing_custom_widescreen&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-carousel.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-carousel swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Carousel\" dir=\"ltr\">\n\t\t\t<div class=\"swiper-wrapper\" aria-live=\"polite\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"1\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"1 of 3\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-394ef6a e-con-full e-flex e-con e-child\" data-id=\"394ef6a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4779408 ekit-equal-height-enable elementor-widget elementor-widget-elementskit-image-box\" data-id=\"4779408\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n            <div class=\"elementskit-info-image-box ekit-image-box text-left style-modern\" >\n\n                \n                <div class=\"elementskit-box-header image-box-img-left\">\n\n                    \n                <\/div>\n                \n                <div class=\"elementskit-box-body ekit-image-box-body\">\n                    <div class=\"elementskit-box-content ekit-image-box-body-inner\">\n                                                <h3 class=\"elementskit-info-box-title\">\n\n                        Centre d'aide bas\u00e9 sur l'IA\n                        \n                    <\/h3>\n                                                            <div class=\"elementskit-box-style-content\">\n                        L'IA est parfaitement int\u00e9gr\u00e9e \u00e0 votre centre d'assistance client. Les clients peuvent obtenir des r\u00e9ponses instantan\u00e9es \u00e0 leurs questions gr\u00e2ce \u00e0 la base de connaissances et au chat de votre centre d'assistance.                     <\/div>\n                                    <\/div>\n\n                            <\/div>\n            <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"2\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"2 of 3\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f874830 e-con-full e-flex e-con e-child\" data-id=\"f874830\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fcb5808 ekit-equal-height-enable elementor-widget elementor-widget-elementskit-image-box\" data-id=\"fcb5808\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n            <div class=\"elementskit-info-image-box ekit-image-box text-left style-modern\" >\n\n                \n                <div class=\"elementskit-box-header image-box-img-left\">\n\n                    \n                <\/div>\n                \n                <div class=\"elementskit-box-body ekit-image-box-body\">\n                    <div class=\"elementskit-box-content ekit-image-box-body-inner\">\n                                                <h3 class=\"elementskit-info-box-title\">\n\n                        D\u00e9tourner les questions courantes\n                        \n                    <\/h3>\n                                                            <div class=\"elementskit-box-style-content\">\n                        OneDesk comprend des formulaires personnalisables pour capturer des tickets pr\u00e9cis et complets. L'IA d\u00e9tourne les tickets pour des probl\u00e8mes connus ou des questions courantes en r\u00e9pondant aux questions avant de les soumettre.                      <\/div>\n                                    <\/div>\n\n                            <\/div>\n            <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"3\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"3 of 3\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-223fd24 e-con-full e-flex e-con e-child\" data-id=\"223fd24\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4b25a92 ekit-equal-height-enable elementor-widget elementor-widget-elementskit-image-box\" data-id=\"4b25a92\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n            <div class=\"elementskit-info-image-box ekit-image-box text-left style-modern\" >\n\n                \n                <div class=\"elementskit-box-header image-box-img-left\">\n\n                    \n                <\/div>\n                \n                <div class=\"elementskit-box-body ekit-image-box-body\">\n                    <div class=\"elementskit-box-content ekit-image-box-body-inner\">\n                                                <h3 class=\"elementskit-info-box-title\">\n\n                        g\u00e9n\u00e9ration d'articles par IA\n                        \n                    <\/h3>\n                                                            <div class=\"elementskit-box-style-content\">\n                        D\u00e9veloppez facilement votre base de connaissances en g\u00e9n\u00e9rant des articles \u00e0 partir de vos tickets. L'IA cr\u00e9e des articles d\u00e9taill\u00e9s en fonction des informations et de la r\u00e9solution de chaque ticket.                     <\/div>\n                                    <\/div>\n\n                            <\/div>\n            <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-prev\" role=\"button\" tabindex=\"0\" aria-label=\"Previous\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-chevron-left\"><\/i>\t\t\t<\/div>\n\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-next\" role=\"button\" tabindex=\"0\" aria-label=\"Next\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-chevron-right\"><\/i>\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d6af886 e-flex e-con-boxed e-con e-parent\" data-id=\"d6af886\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-edaff4b e-con-full e-flex e-con e-child\" data-id=\"edaff4b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-50df1e8 elementor-widget elementor-widget-heading\" data-id=\"50df1e8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Restez inform\u00e9(e) des derni\u00e8res mises \u00e0 jour concernant les billets<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-22c2e17 elementor-widget elementor-widget-text-editor\" data-id=\"22c2e17\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Vous avez oubli\u00e9 l&#8217;objet de ce ticket&nbsp;? Besoin de consulter un coll\u00e8gue&nbsp;? Gagnez du temps en \u00e9vitant de lire les d\u00e9tails du ticket et de longs \u00e9changes gr\u00e2ce aux r\u00e9sum\u00e9s fournis par l&#8217;IA.    <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7ac8bd3 e-con-full e-flex e-con e-child\" data-id=\"7ac8bd3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-70ab45b elementor-widget elementor-widget-image\" data-id=\"70ab45b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"796\" height=\"319\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2025\/12\/ai-summary.webp\" class=\"attachment-large size-large wp-image-301259\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2025\/12\/ai-summary.webp 796w, https:\/\/onedesk.com\/wp-content\/uploads\/2025\/12\/ai-summary-300x120.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2025\/12\/ai-summary-768x308.webp 768w\" sizes=\"(max-width: 796px) 100vw, 796px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2efaa2a e-flex e-con-boxed e-con e-parent\" data-id=\"2efaa2a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d9ed80d elementor-widget elementor-widget-heading\" data-id=\"d9ed80d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">D\u00e9couvrez les avantages d'un service d'assistance bas\u00e9 sur l'IA<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ceae0e7 elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"ceae0e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>D\u00e9couvrez tous les avantages de l&#8217;int\u00e9gration de l&#8217;IA dans le flux de travail de votre service d&#8217;assistance.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3463684 e-con-full e-flex e-con e-child\" data-id=\"3463684\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-67199b3 elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"67199b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check-circle\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tToujours disponible\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tD\u00e9veloppez-vous aupr\u00e8s d'un public mondial ou activez une assistance 24h\/24 et 7j\/7. L'agent IA ne dort jamais&nbsp;!   \t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e1cb2f elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"2e1cb2f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check-circle\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tGain de temps\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tR\u00e9sumez les tickets, g\u00e9n\u00e9rez des articles et r\u00e9duisez les requ\u00eates fr\u00e9quentes.  \t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ed50e14 elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"ed50e14\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check-circle\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tR\u00e9duire les co\u00fbts\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tAutomatisez une grande partie de votre assistance, laissant les agents g\u00e9rer des t\u00e2ches \u00e0 plus forte valeur ajout\u00e9e.  \t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-34b721e e-con-full e-flex e-con e-child\" data-id=\"34b721e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3f0161c elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"3f0161c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check-circle\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tAccro\u00eetre l'efficacit\u00e9 \t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tL\u2019agent IA ne perd pas de temps \u00e0 chercher des r\u00e9ponses pr\u00e9d\u00e9finies ou \u00e0 v\u00e9rifier la documentation.  \t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1d7e0a2 elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"1d7e0a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check-circle\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tExp\u00e9rience client\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tFournissez des r\u00e9ponses imm\u00e9diates et \u00e0 tout moment de la journ\u00e9e en utilisant des conversations naturelles et contextuelles.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dc95cff elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"dc95cff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check-circle\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tPersonnalis\u00e9\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tVotre agent IA conna\u00eet uniquement votre entreprise et vos services, garantissant ainsi des r\u00e9ponses pr\u00e9cises et informatives.  \t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9e3fa2b e-con-full e-flex e-con e-child\" data-id=\"9e3fa2b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-2f9046d e-flex e-con-boxed e-con e-child\" data-id=\"2f9046d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1fec575 e-flex e-con-boxed e-con e-child\" data-id=\"1fec575\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fc53cd9 elementor-align-right elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"fc53cd9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-grow\" href=\"https:\/\/onedesk.com\/signupfree\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Inscription gratuite<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ce18745 e-con-full e-flex e-con e-child\" data-id=\"ce18745\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1996c05 elementor-align-left elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"1996c05\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-grow\" href=\"https:\/\/onedesk.com\/fr\/index-des-fonctionnalites\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Voir toutes les fonctionnalit\u00e9s &gt;  <\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-74bc233 e-flex e-con-boxed e-con e-parent\" data-id=\"74bc233\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4d91a0e elementor-widget elementor-widget-heading\" data-id=\"4d91a0e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FAQ<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bd1e755 elementor-widget-mobile__width-initial elementor-widget elementor-widget-elementskit-accordion\" data-id=\"bd1e755\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-6a96ce33006b3\">\n\n            \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-bd1e755\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-4bdf76a6a96ce33006b3\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-4bdf76a6a96ce33006b3\" aria-expanded=\"false\" aria-controls=\"Collapse-4bdf76a6a96ce33006b3\">\n                            \n                            <span class=\"ekit-accordion-title\">Qu&#039;est-ce qu&#039;un service d&#039;assistance IA ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-4bdf76a6a96ce33006b3\" class=\" collapse\" role=\"region\" aria-labelledby=\"primaryHeading-0-bd1e755\" data-parent=\"#accordion-6a96ce33006b3\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Un service d'assistance IA est un outil de support client qui int\u00e8gre <a href=\"https:\/\/onedesk.com\/resource-center\/guide-ai-automation-customer-support\/\" target=\"_blank\" rel=\"noopener\">l'intelligence artificielle (IA).<\/a> Il peut contribuer \u00e0 am\u00e9liorer l'efficacit\u00e9 en r\u00e9digeant des r\u00e9ponses ou des articles pour les agents et en r\u00e9pondant aux questions des clients sans intervention humaine.<\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-bd1e755\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-d78ed0c6a96ce33006b3\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-d78ed0c6a96ce33006b3\" aria-expanded=\"false\" aria-controls=\"Collapse-d78ed0c6a96ce33006b3\">\n                            \n                            <span class=\"ekit-accordion-title\">Comment utiliser l\u2019IA pour le helpdesk ?  <\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-d78ed0c6a96ce33006b3\" class=\" collapse\" role=\"region\" aria-labelledby=\"primaryHeading-1-bd1e755\" data-parent=\"#accordion-6a96ce33006b3\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>L\u2019IA peut \u00eatre int\u00e9gr\u00e9e au helpdesk de plusieurs mani\u00e8res. D'une part, un copilote IA peut fournir des suggestions pertinentes ou g\u00e9n\u00e9rer des r\u00e9ponses. D'autre part, un agent IA peut r\u00e9pondre aux questions des clients en langage naturel, sans intervention humaine. <\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-bd1e755\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-13f83776a96ce33006b3\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-13f83776a96ce33006b3\" aria-expanded=\"true\" aria-controls=\"Collapse-13f83776a96ce33006b3\">\n                            \n                            <span class=\"ekit-accordion-title\">\u00c0 quels types de questions un robot IA peut-il r\u00e9pondre&nbsp;?  <\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-13f83776a96ce33006b3\" class=\" show collapse\" role=\"region\" aria-labelledby=\"primaryHeading-2-bd1e755\" data-parent=\"#accordion-6a96ce33006b3\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Le robot IA peut r\u00e9pondre \u00e0 toutes les questions sur lesquelles il a \u00e9t\u00e9 form\u00e9&nbsp;! L'agent IA de OneDesk peut \u00eatre entra\u00een\u00e9 \u00e0 partir des articles de votre base de connaissances, des r\u00e9ponses enregistr\u00e9es, de votre site web et\/ou des r\u00e9ponses pr\u00e9c\u00e9dentes de vos agents. Plus il apprend, plus il devient performant. <\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-3-bd1e755\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-a307f416a96ce33006b3\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-a307f416a96ce33006b3\" aria-expanded=\"false\" aria-controls=\"Collapse-a307f416a96ce33006b3\">\n                            \n                            <span class=\"ekit-accordion-title\">Une IA utilise-t-elle des conversations naturelles ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-a307f416a96ce33006b3\" class=\" collapse\" role=\"region\" aria-labelledby=\"primaryHeading-3-bd1e755\" data-parent=\"#accordion-6a96ce33006b3\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Les chatbots plus anciens avaient du mal \u00e0 comprendre les questions. Mais <a href=\"https:\/\/onedesk.com\/resource-center\/guide-ai-chatbot-smb\/\" target=\"_blank\" rel=\"noopener\">les nouveaux robots d'IA<\/a> , comme l'agent d'assistance IA de OneDesk, utilisent des technologies avanc\u00e9es telles que les grands mod\u00e8les de langage (LLM) pour produire un langage naturel et comprendre le contexte.  <\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-4-bd1e755\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-65820bb6a96ce33006b3\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-65820bb6a96ce33006b3\" aria-expanded=\"false\" aria-controls=\"Collapse-65820bb6a96ce33006b3\">\n                            \n                            <span class=\"ekit-accordion-title\">Comment puis-je commencer \u00e0 utiliser l\u2019agent du service d\u2019assistance AI&nbsp;?  <\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-65820bb6a96ce33006b3\" class=\" collapse\" role=\"region\" aria-labelledby=\"primaryHeading-4-bd1e755\" data-parent=\"#accordion-6a96ce33006b3\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Inscrivez-vous pour un essai gratuit de OneDesk en cliquant sur le bouton \u00ab S'inscrire gratuitement \u00bb. Nous vous recommandons de cr\u00e9er quelques r\u00e9ponses enregistr\u00e9es et articles de la base de connaissances dans votre compte OneDesk. Ce contenu enseignera \u00e0 votre IA votre entreprise. Ensuite, activez simplement votre IA&nbsp;! L'agent IA sera form\u00e9 automatiquement.  <\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-5-bd1e755\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-7bddfcb6a96ce33006b3\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-7bddfcb6a96ce33006b3\" aria-expanded=\"false\" aria-controls=\"Collapse-7bddfcb6a96ce33006b3\">\n                            \n                            <span class=\"ekit-accordion-title\">Quelles sont les fonctionnalit\u00e9s d&#039;IA de OneDesk&nbsp;?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-7bddfcb6a96ce33006b3\" class=\" collapse\" role=\"region\" aria-labelledby=\"primaryHeading-5-bd1e755\" data-parent=\"#accordion-6a96ce33006b3\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>OneDesk poss\u00e8de plusieurs fonctionnalit\u00e9s int\u00e9gr\u00e9es de centre d'assistance IA&nbsp;:<\/p>\n<ul>\n<li>AI Copilot - Aide vos agents \u00e0 retrouver les r\u00e9ponses enregistr\u00e9es ou \u00e0 g\u00e9n\u00e9rer de nouvelles r\u00e9ponses en fonction du contexte.  <\/li>\n<li>G\u00e9n\u00e9ration d'articles - Cr\u00e9e de nouveaux articles de base de connaissances \u00e0 partir de vos tickets.<\/li>\n<li>Chat IA - Agent IA r\u00e9pondant aux conversations en direct 24h\/24 et 7j\/7.<\/li>\n<li>R\u00e9sum\u00e9 IA - R\u00e9sume les d\u00e9tails longs des tickets et les fils de conversation.<\/li>\n<li>D\u00e9viation de formulaires par IA - R\u00e9pond aux questions avant que les utilisateurs finaux ne puissent soumettre leurs formulaires de demande.  <\/li>\n<li>Base de connaissances IA - R\u00e9pond aux requ\u00eates de recherche dans votre base de connaissances.  <\/li>\n<\/ul>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-6-bd1e755\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-2572dc16a96ce33006b3\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-2572dc16a96ce33006b3\" aria-expanded=\"false\" aria-controls=\"Collapse-2572dc16a96ce33006b3\">\n                            \n                            <span class=\"ekit-accordion-title\">\u00c0 qui OneDesk AI est-il adapt\u00e9&nbsp;?  <\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-2572dc16a96ce33006b3\" class=\" collapse\" role=\"region\" aria-labelledby=\"primaryHeading-6-bd1e755\" data-parent=\"#accordion-6a96ce33006b3\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Outre l'IA, OneDesk propose une suite compl\u00e8te de fonctionnalit\u00e9s de support technique, incluant la gestion des tickets par e-mail, les SLA, les rapports et bien plus encore. L'IA de OneDesk est propos\u00e9e \u00e0 un prix comp\u00e9titif par rapport \u00e0 de nombreux concurrents. De plus, sa configuration est simple et ne requiert aucune comp\u00e9tence technique. C'est pourquoi OneDesk est id\u00e9al pour les PME \u00e0 la recherche d'un service de support technique riche en fonctionnalit\u00e9s et dot\u00e9 de capacit\u00e9s d'IA modernes.     <\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                                        <script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Qu&#039;est-ce qu&#039;un service d&#039;assistance IA ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Un service d'assistance IA est un outil de support client qui int\u00e8gre <a href=\\\"https:\/\/onedesk.com\/resource-center\/guide-ai-automation-customer-support\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">l'intelligence artificielle (IA).<\/a> Il peut contribuer \u00e0 am\u00e9liorer l'efficacit\u00e9 en r\u00e9digeant des r\u00e9ponses ou des articles pour les agents et en r\u00e9pondant aux questions des clients sans intervention humaine.<\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Comment utiliser l\u2019IA pour le helpdesk ?  \",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>L\u2019IA peut \u00eatre int\u00e9gr\u00e9e au helpdesk de plusieurs mani\u00e8res. D'une part, un copilote IA peut fournir des suggestions pertinentes ou g\u00e9n\u00e9rer des r\u00e9ponses. D'autre part, un agent IA peut r\u00e9pondre aux questions des clients en langage naturel, sans intervention humaine. <\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"\u00c0 quels types de questions un robot IA peut-il r\u00e9pondre&nbsp;?  \",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Le robot IA peut r\u00e9pondre \u00e0 toutes les questions sur lesquelles il a \u00e9t\u00e9 form\u00e9&nbsp;! L'agent IA de OneDesk peut \u00eatre entra\u00een\u00e9 \u00e0 partir des articles de votre base de connaissances, des r\u00e9ponses enregistr\u00e9es, de votre site web et\/ou des r\u00e9ponses pr\u00e9c\u00e9dentes de vos agents. 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L'agent IA sera form\u00e9 automatiquement.  <\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Quelles sont les fonctionnalit\u00e9s d&#039;IA de OneDesk&nbsp;?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>OneDesk poss\u00e8de plusieurs fonctionnalit\u00e9s int\u00e9gr\u00e9es de centre d'assistance IA&nbsp;:<\/p>\\n<ul>\\n<li>AI Copilot - Aide vos agents \u00e0 retrouver les r\u00e9ponses enregistr\u00e9es ou \u00e0 g\u00e9n\u00e9rer de nouvelles r\u00e9ponses en fonction du contexte.  <\/li>\\n<li>G\u00e9n\u00e9ration d'articles - Cr\u00e9e de nouveaux articles de base de connaissances \u00e0 partir de vos tickets.<\/li>\\n<li>Chat IA - Agent IA r\u00e9pondant aux conversations en direct 24h\/24 et 7j\/7.<\/li>\\n<li>R\u00e9sum\u00e9 IA - R\u00e9sume les d\u00e9tails longs des tickets et les fils de conversation.<\/li>\\n<li>D\u00e9viation de formulaires par IA - R\u00e9pond aux questions avant que les utilisateurs finaux ne puissent soumettre leurs formulaires de demande.  <\/li>\\n<li>Base de connaissances IA - R\u00e9pond aux requ\u00eates de recherche dans votre base de connaissances.  <\/li>\\n<\/ul>\\n\"}},{\"@type\":\"Question\",\"name\":\"\u00c0 qui OneDesk AI est-il adapt\u00e9&nbsp;?  \",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Outre l'IA, OneDesk propose une suite compl\u00e8te de fonctionnalit\u00e9s de support technique, incluant la gestion des tickets par e-mail, les SLA, les rapports et bien plus encore. L'IA de OneDesk est propos\u00e9e \u00e0 un prix comp\u00e9titif par rapport \u00e0 de nombreux concurrents. De plus, sa configuration est simple et ne requiert aucune comp\u00e9tence technique. C'est pourquoi OneDesk est id\u00e9al pour les PME \u00e0 la recherche d'un service de support technique riche en fonctionnalit\u00e9s et dot\u00e9 de capacit\u00e9s d'IA modernes.     <\/p>\\n\"}}]}<\/script>\n                                <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-93f1603 e-flex e-con-boxed e-con e-parent\" data-id=\"93f1603\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-59e6d42 elementor-cta--skin-classic elementor-animated-content elementor-bg-transform elementor-bg-transform-zoom-in elementor-widget elementor-widget-call-to-action\" data-id=\"59e6d42\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"call-to-action.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<a class=\"elementor-cta\" href=\"https:\/\/onedesk.com\/signupfree\/\">\n\t\t\t\t\t\t\t<div class=\"elementor-cta__content\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h2 class=\"elementor-cta__title elementor-cta__content-item elementor-content-item\">\n\t\t\t\t\t\tDites adieu aux t\u00e2ches inutiles\t\t\t\t\t<\/h2>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-cta__description elementor-cta__content-item elementor-content-item\">\n\t\t\t\t\t\tInscrivez-vous pour un essai gratuit\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-cta__button-wrapper elementor-cta__content-item elementor-content-item \">\n\t\t\t\t\t<span class=\"elementor-cta__button elementor-button elementor-size-\">\n\t\t\t\t\t\tCommencer\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dfd4840 e-flex e-con-boxed e-con e-parent\" data-id=\"dfd4840\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8072056 elementor-widget elementor-widget-heading\" data-id=\"8072056\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Apprenez-en davantage sur les flux de travail d'IA<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ef5016a uael-post__link-complete-yes uael-post__arrow-outside elementor-widget elementor-widget-uael-posts\" data-id=\"ef5016a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;classic_slides_to_show&quot;:3,&quot;classic_slides_to_show_tablet&quot;:2,&quot;classic_slides_to_show_mobile&quot;:1}\" data-widget_type=\"uael-posts.classic\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"uael-post__header\">\n\t\t\t\t\t<\/div>\n\t\t<div class=\"uael-post__body\">\n\t\t\t\n\t\t\n\t\t<div class=\"uael-blog-terms-position- uael-post-image-top uael-post-grid uael-posts\" data-query-type=\"custom\" data-structure=\"carousel\" data-layout=\"\" data-page=\"270351\" data-skin=\"classic\" data-filter-default=\"\" data-offset-top=\"30\" data-post_slider=\"{&quot;slidesToShow&quot;:3,&quot;slidesToScroll&quot;:1,&quot;autoplaySpeed&quot;:5000,&quot;autoplay&quot;:true,&quot;infinite&quot;:true,&quot;pauseOnHover&quot;:true,&quot;speed&quot;:500,&quot;arrows&quot;:true,&quot;dots&quot;:true,&quot;rtl&quot;:false,&quot;prevArrow&quot;:&quot;&lt;button type=\\&quot;button\\&quot; data-role=\\&quot;none\\&quot; class=\\&quot;slick-prev\\&quot; aria-label=\\&quot;Previous\\&quot; tabindex=\\&quot;0\\&quot; role=\\&quot;button\\&quot;&gt;&lt;i class=\\&quot;fa fa-angle-left\\&quot;&gt;&lt;\\\/i&gt;&lt;\\\/button&gt;&quot;,&quot;nextArrow&quot;:&quot;&lt;button type=\\&quot;button\\&quot; data-role=\\&quot;none\\&quot; class=\\&quot;slick-next\\&quot; aria-label=\\&quot;Next\\&quot; tabindex=\\&quot;0\\&quot; role=\\&quot;button\\&quot;&gt;&lt;i class=\\&quot;fa fa-angle-right\\&quot;&gt;&lt;\\\/i&gt;&lt;\\\/button&gt;&quot;,&quot;responsive&quot;:[{&quot;breakpoint&quot;:1024,&quot;settings&quot;:{&quot;slidesToShow&quot;:2,&quot;slidesToScroll&quot;:2}},{&quot;breakpoint&quot;:767,&quot;settings&quot;:{&quot;slidesToShow&quot;:1,&quot;slidesToScroll&quot;:1}}]}\" data-equal-height=\"\" data-post-count=\"2\">\n\n\t\t\t\t\t\t\t<div class=\"uael-post-grid__inner uael-post__columns-3 uael-post__columns-tablet-2 uael-post__columns-mobile-1\">\n\t\t\t\n<div class=\"uael-post-wrapper   6.-helpdesk-lab perspectives-de-l&#039;ia \">\n\t<div class=\"uael-post__bg-wrap uael-bg-wrap-disabled \">\n\n\t\t\t\t\t<a href=\"https:\/\/onedesk.com\/fr\/resolve-with-ai-summaries\/\" target=\"_self\" class=\"uael-post__complete-box-overlay\" aria-label=\"Lien de la bo\u00eete compl\u00e8te\"><\/a>\n\t\t\t\t\n\t\t<div class=\"uael-post__inner-wrap uael-inner-wrap-disabled\">\n\n\t\t\n\t\t\t\n\t\t\t<div class=\"uael-post__content-wrap uael-content-wrap-disabled\">\n\t\t\t\t\t<h3 class=\"uael-post__title\">\n\n\t\t\n\t\t\t\t\t\t<a href=\"https:\/\/onedesk.com\/fr\/resolve-with-ai-summaries\/\" target=\"_self\">\n\t\t\t\tR\u00e9solvez les tickets en un temps record gr\u00e2ce aux r\u00e9sum\u00e9s IA\t\t\t<\/a>\n\n\t\t\t\t<\/h3>\n\t\t\n\t\t<div class=\"uael-post__excerpt\">\n\t\t\tDans le monde du support client, le temps est une ressource pr\u00e9cieuse. Chaque instant pass\u00e9 par un agent \u00e0 parcourir les conversations et l&#8217;historique des ...\t\t<\/div>\n\n\t\t\t\t\t<a class=\"uael-post__read-more elementor-button\" href=\"https:\/\/onedesk.com\/fr\/resolve-with-ai-summaries\/\" target=\"_blank\" aria-labelledby=\"uael-post-300833\">\n\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-icon elementor-align-icon-left\">\n\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t<span class=\"elementor-button-text\" id=uael-post-300833>Lire la suite \u2192<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\n\t<\/div>\n\n<\/div>\n\n<div class=\"uael-post-wrapper   perspectives-de-l&#039;ia \">\n\t<div class=\"uael-post__bg-wrap uael-bg-wrap-disabled \">\n\n\t\t\t\t\t<a href=\"https:\/\/onedesk.com\/fr\/ai-article-generation\/\" target=\"_self\" class=\"uael-post__complete-box-overlay\" aria-label=\"Lien de la bo\u00eete compl\u00e8te\"><\/a>\n\t\t\t\t\n\t\t<div class=\"uael-post__inner-wrap uael-inner-wrap-disabled\">\n\n\t\t\n\t\t\t\n\t\t\t<div class=\"uael-post__content-wrap uael-content-wrap-disabled\">\n\t\t\t\t\t<h3 class=\"uael-post__title\">\n\n\t\t\n\t\t\t\t\t\t<a href=\"https:\/\/onedesk.com\/fr\/ai-article-generation\/\" target=\"_self\">\n\t\t\t\tCr\u00e9ation de connaissances sans effort&nbsp;: g\u00e9n\u00e9ration d\u2019articles par IA\t\t\t<\/a>\n\n\t\t\t\t<\/h3>\n\t\t\n\t\t<div class=\"uael-post__excerpt\">\n\t\t\tLes connaissances de votre \u00e9quipe sont un atout pr\u00e9cieux. Dans OneDesk , votre base de connaissances offre un espace en libre-service permettant \u00e0 vos clients ...\t\t<\/div>\n\n\t\t\t\t\t<a class=\"uael-post__read-more elementor-button\" href=\"https:\/\/onedesk.com\/fr\/ai-article-generation\/\" target=\"_blank\" aria-labelledby=\"uael-post-300813\">\n\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-icon elementor-align-icon-left\">\n\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t<span class=\"elementor-button-text\" id=uael-post-300813>Lire la suite \u2192<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\n\t<\/div>\n\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t<div class=\"uael-post__footer\">\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Gagnez en productivit\u00e9 gr\u00e2ce \u00e0 un service d&#8217;assistance bas\u00e9 sur l&#8217;IA Augmentez l\u2019efficacit\u00e9 et fournissez une assistance \u00e0 grande \u00e9chelle gr\u00e2ce \u00e0 une solution d\u2019assistance IA personnalis\u00e9e. Inscrivez-vous gratuitement ! Gagnez du temps en r\u00e9digeant vos r\u00e9ponses OneDesk est un service d&#8217;assistance complet int\u00e9grant l&#8217;IA. Votre IA exploite la puissance des grands mod\u00e8les de langage [&hellip;]<\/p>\n","protected":false},"author":30,"featured_media":0,"parent":58038,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_wpcom_ai_launchpad_about_page":false,"_wpcom_ai_launchpad_gallery_page":false,"_wpcom_ai_launchpad_contact_page":false,"_wpcom_ai_launchpad_events_page":false,"_wpcom_ai_launchpad_video_page":false,"_wpcom_ai_launchpad_portfolio_piece":false,"footnotes":""},"class_list":["post-270351","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.3 (Yoast SEO v28.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Logiciel d&#039;assistance IA | Un bureau<\/title>\n<meta name=\"description\" content=\"Fournissez une assistance et augmentez l\u2019efficacit\u00e9 avec le service d\u2019assistance IA. Utilisez la technologie moderne d\u2019IA conversationnelle et g\u00e9n\u00e9rative.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/onedesk.com\/fr\/logiciel-dassistance-2\/ai-help-desk\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Logiciel d&#039;assistance IA | Un bureau\" \/>\n<meta property=\"og:description\" content=\"Fournissez une assistance et augmentez l\u2019efficacit\u00e9 avec le service d\u2019assistance IA. 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