{"id":60528,"date":"2023-02-10T21:19:12","date_gmt":"2023-02-10T21:19:12","guid":{"rendered":"https:\/\/onedesk.com\/les-industries\/developpement-de-logiciels\/"},"modified":"2023-08-08T20:34:44","modified_gmt":"2023-08-08T20:34:44","slug":"developpement-de-logiciels","status":"publish","type":"page","link":"https:\/\/onedesk.com\/fr\/les-industries\/developpement-de-logiciels\/","title":{"rendered":"Soci\u00e9t\u00e9s de d\u00e9veloppement de logiciels"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"60528\" class=\"elementor elementor-60528 elementor-41710\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5304f3a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5304f3a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e4830d6\" data-id=\"e4830d6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fe8f729 elementor-widget elementor-widget-heading\" data-id=\"fe8f729\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">OneDesk pour les \u00e9diteurs de logiciels<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f877319 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f877319\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-838c1e0\" data-id=\"838c1e0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-02bf50f elementor-widget elementor-widget-text-editor\" data-id=\"02bf50f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<\/p>\n<p>OneDesk est une solution d&#8217;assistance et de gestion de projet pour les soci\u00e9t\u00e9s de d\u00e9veloppement de logiciels. Planifiez vos projets et vos versions, enregistrez les probl\u00e8mes et fournissez un support client, le tout \u00e0 partir d&#8217;une seule application. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b8e5d81 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b8e5d81\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-99f9f63\" data-id=\"99f9f63\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c5c95d8 elementor-align-center elementor-widget elementor-widget-global elementor-global-239883 elementor-global-131872 elementor-widget-button\" data-id=\"c5c95d8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg elementor-animation-grow\" href=\"https:\/\/onedesk.com\/fr\/inscription-gratuite\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Inscription gratuite!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2ad76fc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2ad76fc\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e639131\" data-id=\"e639131\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bd3920e elementor-widget elementor-widget-heading\" data-id=\"bd3920e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Comment OneDesk aide-t-il les \u00e9diteurs de logiciels&nbsp;?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c378526 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c378526\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1d7bfef\" data-id=\"1d7bfef\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1c915c3 elementor-widget elementor-widget-video\" data-id=\"1c915c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;youtube_url&quot;:&quot;https:\\\/\\\/youtu.be\\\/K9sRnYBcgXA&quot;,&quot;video_type&quot;:&quot;youtube&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<div class=\"elementor-video\"><\/div>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-19f2488\" data-id=\"19f2488\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9f3f18f elementor-widget elementor-widget-heading\" data-id=\"9f3f18f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Suivi des probl\u00e8mes et gestion des versions combin\u00e9s<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-745da4e elementor-widget elementor-widget-text-editor\" data-id=\"745da4e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Pour aider \u00e0 maintenir la connectivit\u00e9 entre eux, il est essentiel d&#8217;avoir un syst\u00e8me en place pour que tout reste organis\u00e9. OneDesk combine un service d&#8217;assistance et un syst\u00e8me de gestion de projet pour le d\u00e9veloppement de logiciels en une seule application.<\/p>\n<p>OneDesk augmente l&#8217;efficacit\u00e9 en \u00e9liminant le besoin de basculer entre plusieurs applications. Utilisez le service d&#8217;assistance de OneDesk pour enregistrer les tickets, les bogues ou les demandes de fonctionnalit\u00e9s des clients ou des membres de l&#8217;\u00e9quipe. Depuis la m\u00eame application, les chefs de projet peuvent planifier leurs releases ou projets. Le c\u00f4t\u00e9 gestion de projet de OneDesk peut \u00eatre utilis\u00e9 s\u00e9par\u00e9ment du service d&#8217;assistance ou \u00eatre \u00e9troitement int\u00e9gr\u00e9. Par exemple, liez ou int\u00e9grez les demandes de fonctionnalit\u00e9s de votre client dans le calendrier de publication.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8eca419 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8eca419\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-223d788\" data-id=\"223d788\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7d49391 elementor-widget elementor-widget-heading\" data-id=\"7d49391\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Gestion de projet agile ou en cascade<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-15d3f41 elementor-widget elementor-widget-text-editor\" data-id=\"15d3f41\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Vous \u00eates s\u00e9rieux au sujet de Scrum ou vous pr\u00e9f\u00e9rez quelque chose de plus hybride ? La gestion de projet de OneDesk pour les \u00e9diteurs de logiciels vous permet d&#8217;utiliser la m\u00e9thodologie dont vous avez besoin. Planifiez vos projets, t\u00e2ches, co\u00fbts et calendrier dans OneDesk. Des fonctionnalit\u00e9s polyvalentes et avanc\u00e9es telles que le <a href=\"https:\/\/onedesk.com\/fr\/index-des-fonctionnalites\/tableau-kanban\/\">tableau Kanban<\/a> , le diagramme de Gantt, les points agiles et les sous-t\u00e2ches permettent \u00e0 votre \u00e9quipe de travailler efficacement et d&#8217;exp\u00e9dier d&#8217;excellents produits.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6256a74\" data-id=\"6256a74\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e9011a3 elementor-widget elementor-widget-image\" data-id=\"e9011a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"726\" height=\"556\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/05-kanban.webp\" class=\"attachment-large size-large wp-image-161864\" alt=\"vue du tableau kanban des t\u00e2ches\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/05-kanban.webp 726w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/05-kanban-300x230.webp 300w\" sizes=\"(max-width: 726px) 100vw, 726px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-69b0a6b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"69b0a6b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-18044d3\" data-id=\"18044d3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0e71efa elementor-widget elementor-widget-image\" data-id=\"0e71efa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"568\" height=\"290\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/Picture-1.webp\" class=\"attachment-large size-large wp-image-161896\" alt=\"collaboration avec les tickets d&apos;assistance\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/Picture-1.webp 568w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/Picture-1-300x153.webp 300w\" sizes=\"(max-width: 568px) 100vw, 568px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7bb601e\" data-id=\"7bb601e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9809d01 elementor-widget elementor-widget-heading\" data-id=\"9809d01\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Soutenez vos clients<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ee401e6 elementor-widget elementor-widget-text-editor\" data-id=\"ee401e6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Un service d&#8217;assistance \u00e9troitement int\u00e9gr\u00e9 vous permet de soutenir vos clients. OneDesk comprend <a href=\"https:\/\/onedesk.com\/zh-hans\/videos\/onedesk-getting-started-customer-apps\/\">des applications client<\/a> et la cr\u00e9ation d&#8217;un e-mail vers un ticket, permettant \u00e0 vos clients de recevoir une assistance de diff\u00e9rents canaux. Si vous cr\u00e9ez un logiciel pour un client, vous pouvez facilement acqu\u00e9rir toutes les informations n\u00e9cessaires gr\u00e2ce aux discussions avec le client. Si vous \u00eates une entreprise SaaS, OneDesk vous permet de fournir un support client continu, ou de recevoir des demandes de fonctionnalit\u00e9s ou des rapports de bogues. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7679393 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7679393\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6a255a0\" data-id=\"6a255a0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ffbcfd4 elementor-widget elementor-widget-heading\" data-id=\"ffbcfd4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Fonctionnalit\u00e9s d'assistance pour les \u00e9diteurs de logiciels <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-385878f elementor-widget elementor-widget-text-editor\" data-id=\"385878f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>G\u00e9rez le support client, enregistrez les probl\u00e8mes et r\u00e9pondez aux demandes \u00e0 l&#8217;aide des fonctionnalit\u00e9s d&#8217;assistance de OneDesk. En savoir plus sur le service d&#8217;assistance pour les \u00e9diteurs de logiciels ci-dessous.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ee1dad8 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"ee1dad8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/onedesk.com\/fr\/index-des-fonctionnalites\/fonctions-dassistance\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Voir une liste compl\u00e8te des fonctionnalit\u00e9s du service d'assistance<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1eac54b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1eac54b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-eefb67a\" data-id=\"eefb67a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a1fd80a elementor-widget elementor-widget-heading\" data-id=\"a1fd80a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Fournir un excellent support logiciel<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-687403e elementor-widget elementor-widget-text-editor\" data-id=\"687403e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Le logiciel d&#8217;assistance int\u00e9gr\u00e9 de OneDesk vous permet de capturer des tickets d&#8217;assistance \u00e0 partir de plusieurs canaux, notamment les e- <a href=\"https:\/\/onedesk.com\/fr\/index-des-fonctionnalites\/e-mail-au-ticket\/\">mails<\/a> , les formulaires, le chat en direct ou les applications tierces int\u00e9gr\u00e9es. Vous pouvez ensuite attribuer et r\u00e9pondre aux tickets \u00e0 partir d&#8217;un emplacement centralis\u00e9. Tenez simultan\u00e9ment des conversations internes priv\u00e9es et des discussions s\u00e9par\u00e9es avec les clients sur le m\u00eame ticket. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-72c1670\" data-id=\"72c1670\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-70e3b6a elementor-widget elementor-widget-image\" data-id=\"70e3b6a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"675\" height=\"337\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/issueChat2.webp\" class=\"attachment-large size-large wp-image-168922\" alt=\"La collaboration d&apos;\u00e9quipe\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/issueChat2.webp 675w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/issueChat2-300x150.webp 300w\" sizes=\"(max-width: 675px) 100vw, 675px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e6c7183 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e6c7183\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2bee11a\" data-id=\"2bee11a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f531210 elementor-widget elementor-widget-image\" data-id=\"f531210\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"995\" height=\"389\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Shared-Inbox-View.webp\" class=\"attachment-large size-large wp-image-236805\" alt=\"vue de la bo\u00eete de r\u00e9ception partag\u00e9e des services professionnels\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Shared-Inbox-View.webp 995w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Shared-Inbox-View-300x117.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Shared-Inbox-View-768x300.webp 768w\" sizes=\"(max-width: 995px) 100vw, 995px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2f402bc\" data-id=\"2f402bc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-071c1dd elementor-widget elementor-widget-heading\" data-id=\"071c1dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Int\u00e9gration des e-mails <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-204d75c elementor-widget elementor-widget-text-editor\" data-id=\"204d75c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Capturez et r\u00e9pondez aux e-mails des clients directement depuis votre compte OneDesk. OneDesk cr\u00e9era un nouveau ticket \u00e0 partir de l&#8217;e-mail, capturera les pi\u00e8ces jointes et cr\u00e9era un nouveau dossier client si n\u00e9cessaire. L&#8217; <a href=\"https:\/\/onedesk.com\/fr\/index-des-fonctionnalites\/gestion-des-e-mails\/\">int\u00e9gration<\/a> des e-mails vous permet de suivre les besoins des clients car tout est envoy\u00e9 directement \u00e0 la plate-forme OneDesk.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a6c9d3a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a6c9d3a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-bdbf5ba\" data-id=\"bdbf5ba\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-56317fc elementor-widget elementor-widget-heading\" data-id=\"56317fc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Outil de suivi des probl\u00e8mes<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-509d667 elementor-widget elementor-widget-text-editor\" data-id=\"509d667\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Vos clients, d\u00e9veloppeurs ou \u00e9quipe d&#8217;assurance qualit\u00e9 peuvent <a href=\"https:\/\/onedesk.com\/features-index\/issue-tracking\/\">consigner les probl\u00e8mes<\/a> sous forme de tickets dans OneDesk. Le fait de tout conserver au m\u00eame endroit permet \u00e0 votre \u00e9quipe de suivre, de hi\u00e9rarchiser, d&#8217;attribuer et de travailler facilement sur les probl\u00e8mes. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7bc6ad2\" data-id=\"7bc6ad2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b9c1e4a elementor-widget elementor-widget-image\" data-id=\"b9c1e4a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"979\" height=\"409\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Bug-Tracking-Dashboard.webp\" class=\"attachment-large size-large wp-image-236337\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Bug-Tracking-Dashboard.webp 979w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Bug-Tracking-Dashboard-300x125.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Bug-Tracking-Dashboard-768x321.webp 768w\" sizes=\"(max-width: 979px) 100vw, 979px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-751ddc0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"751ddc0\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-a921088\" data-id=\"a921088\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-985536b elementor-widget elementor-widget-image\" data-id=\"985536b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"649\" height=\"569\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Software-Detail-Panel-1.webp\" class=\"attachment-large size-large wp-image-237934\" alt=\"panneau de d\u00e9tail du billet\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Software-Detail-Panel-1.webp 649w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Software-Detail-Panel-1-300x263.webp 300w\" sizes=\"(max-width: 649px) 100vw, 649px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-5c811bf\" data-id=\"5c811bf\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2f4cb34 elementor-widget elementor-widget-heading\" data-id=\"2f4cb34\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Les tickets r\u00e9pondent aux t\u00e2ches<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7529648 elementor-widget elementor-widget-text-editor\" data-id=\"7529648\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Les tickets contiennent toutes les informations dont votre \u00e9quipe a besoin pour assister les clients ou consigner les probl\u00e8mes. Lorsqu&#8217;un client soumet un probl\u00e8me, il peut joindre des fichiers, des captures d&#8217;\u00e9cran, une description, etc. <a href=\"https:\/\/onedesk.com\/fr\/index-des-fonctionnalites\/les-champs-personnalises\/\">Les champs personnalis\u00e9s<\/a> vous permettent de saisir des informations sp\u00e9cifiques \u00e0 votre entreprise. Vous pouvez \u00e9galement avoir des <a href=\"https:\/\/onedesk.com\/fr\/index-des-fonctionnalites\/types-configurables\/\">types de tickets<\/a> uniques, par exemple, un pour les bogues et un autre pour les questions des clients, permettant \u00e0 votre \u00e9quipe de cr\u00e9er des flux de travail uniques ou des pr\u00e9occupations distinctes. <\/p>\n<p>Un autre aspect unique de OneDesk est la possibilit\u00e9 de convertir un ticket en t\u00e2che. Le ticket converti peut ensuite \u00eatre planifi\u00e9, programm\u00e9, attribuer des points d&#8217;histoire, etc. Cette fonctionnalit\u00e9 permet \u00e0 votre \u00e9quipe d&#8217;int\u00e9grer des commentaires dans des projets ou des versions. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2eab6bf elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2eab6bf\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-443dfeb\" data-id=\"443dfeb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bd68f29 elementor-widget elementor-widget-heading\" data-id=\"bd68f29\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Base de connaissances pour les \u00e9diteurs de logiciels<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cf7cd18 elementor-widget elementor-widget-text-editor\" data-id=\"cf7cd18\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Vous r\u00e9pondez toujours aux m\u00eames questions sur les d\u00e9tails de la version ou les probl\u00e8mes connus? Permettez aux clients de trouver rapidement les r\u00e9ponses en publiant des FAQ dans la base de connaissances. Une <a href=\"https:\/\/onedesk.com\/fr\/index-des-fonctionnalites\/base-de-connaissances\/\">base de connaissances<\/a> augmente la satisfaction des clients tout en r\u00e9duisant la charge de travail de votre \u00e9quipe d&#8217;assistance.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-aa9696d\" data-id=\"aa9696d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b20c2c2 elementor-widget elementor-widget-image\" data-id=\"b20c2c2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"614\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Software-Knowledgebase-1024x614.png\" class=\"attachment-large size-large wp-image-237894\" alt=\"base de connaissances pour \u00e9diteur de logiciels\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Software-Knowledgebase-1024x614.png 1024w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Software-Knowledgebase-300x180.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Software-Knowledgebase-768x461.png 768w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Software-Knowledgebase.png 1027w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-da0f4dc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"da0f4dc\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-dc3f2bf\" data-id=\"dc3f2bf\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f464d67 elementor-widget elementor-widget-image\" data-id=\"f464d67\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"480\" height=\"312\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/06\/Customer-Support-Portal.webp\" class=\"attachment-large size-large wp-image-233829\" alt=\"application de portail d&apos;assistance\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/06\/Customer-Support-Portal.webp 480w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/06\/Customer-Support-Portal-300x195.webp 300w\" sizes=\"(max-width: 480px) 100vw, 480px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-9cf5543\" data-id=\"9cf5543\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4bfb761 elementor-widget elementor-widget-heading\" data-id=\"4bfb761\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Portail client pour les \u00e9diteurs de logiciels<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f9f9a12 elementor-widget elementor-widget-text-editor\" data-id=\"f9f9a12\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OneDesk comprend un portail Web con\u00e7u sp\u00e9cialement pour vos utilisateurs finaux. Interagissez avec eux sur votre site Web et permettez-leur de signaler des probl\u00e8mes, de faire des suggestions et de recevoir des r\u00e9ponses. Le portail Web est enti\u00e8rement personnalisable &#8211; vous pouvez modifier l&#8217;apparence, les fonctionnalit\u00e9s, le comportement et les autorisations des clients. Si vous cr\u00e9ez un logiciel pour un client, ce portail Web permet \u00e0 votre client de s&#8217;engager facilement avec vous pour faire partie du processus \u00e0 chaque \u00e9tape du processus.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-55e1cae elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"55e1cae\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-91c6efe\" data-id=\"91c6efe\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9faca8d elementor-widget elementor-widget-heading\" data-id=\"9faca8d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Gestion de projet pour les \u00e9diteurs de logiciels<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f70579 elementor-widget elementor-widget-text-editor\" data-id=\"3f70579\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Obtenez toutes les fonctionnalit\u00e9s de gestion de projet dont vous avez besoin, de la budg\u00e9tisation au suivi du temps, en passant par la planification de projet et la collaboration d&#8217;\u00e9quipe.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3813624 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"3813624\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/onedesk.com\/fr\/index-des-fonctionnalites\/fonctionnalites-de-gestion-de-projet\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Voir une liste compl\u00e8te des fonctionnalit\u00e9s de gestion de projet<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e1f2c9d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e1f2c9d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4aed2be\" data-id=\"4aed2be\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e0e7d13 elementor-widget elementor-widget-heading\" data-id=\"e0e7d13\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Gestion de projet Scrum &amp; Agile<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2b0fcdc elementor-widget elementor-widget-text-editor\" data-id=\"2b0fcdc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>En plus de nombreuses fonctionnalit\u00e9s de gestion de projet robustes, OneDesk peut \u00e9galement \u00eatre dot\u00e9 d&#8217;une m\u00e9thodologie agile. Certaines fonctionnalit\u00e9s de <a href=\"https:\/\/onedesk.com\/fr\/index-des-fonctionnalites\/gestion-de-projet-agile\/\">gestion de projet agile<\/a> incluent&nbsp;:<\/p>\n<ul>\n<li>Points agiles (histoire)<\/li>\n<li>graphiques burndown et v\u00e9locit\u00e9<\/li>\n<li>Tableau Kanban<\/li>\n<li>Feuille de route du projet<\/li>\n<li>T\u00e2ches r\u00e9currentes<\/li>\n<li>Commentaires et communication des clients<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-b1cab74\" data-id=\"b1cab74\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1078744 elementor-widget elementor-widget-image\" data-id=\"1078744\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"972\" height=\"729\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Agile-Reports.webp\" class=\"attachment-large size-large wp-image-237960\" alt=\"KPI et rapports agiles\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Agile-Reports.webp 972w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Agile-Reports-300x225.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Agile-Reports-768x576.webp 768w\" sizes=\"(max-width: 972px) 100vw, 972px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-27ee6c4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"27ee6c4\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-205fea4\" data-id=\"205fea4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a3e94ee elementor-widget elementor-widget-image\" data-id=\"a3e94ee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"962\" height=\"305\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Gantt-Assignee.webp\" class=\"attachment-large size-large wp-image-235380\" alt=\"Diagramme de Gantt par cessionnaire\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Gantt-Assignee.webp 962w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Gantt-Assignee-300x95.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Gantt-Assignee-768x243.webp 768w\" sizes=\"(max-width: 962px) 100vw, 962px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-bad7579\" data-id=\"bad7579\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d79ec34 elementor-widget elementor-widget-heading\" data-id=\"d79ec34\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Travaillez comme vous le souhaitez <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-528d5b5 elementor-widget elementor-widget-text-editor\" data-id=\"528d5b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OneDesk est une solution personnalisable et flexible. Vous pouvez <a href=\"https:\/\/onedesk.com\/zh-hans\/videos\/%e5%9c%a8%e4%b8%80%e4%b8%aa%e6%a1%8c%e9%9d%a2%e4%b8%8a%e5%88%9b%e5%bb%ba%e5%92%8c%e7%ae%a1%e7%90%86%e8%a7%86%e5%9b%be\/\">personnaliser vos vues de travail<\/a> en fonction de vos besoins. Les vues de travail peuvent \u00eatre constitu\u00e9es de tableaux Kanban, de diagrammes de Gantt, de listes, de feuilles de route ou d&#8217;une vue hi\u00e9rarchique et peuvent \u00eatre filtr\u00e9es et regroup\u00e9es de diff\u00e9rentes mani\u00e8res.&nbsp;<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-04ed8f1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"04ed8f1\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-b2cde33\" data-id=\"b2cde33\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-12c61ef elementor-widget elementor-widget-heading\" data-id=\"12c61ef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">KPI et rapports pour les \u00e9diteurs de logiciels<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-745878a elementor-widget elementor-widget-text-editor\" data-id=\"745878a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Prenez des d\u00e9cisions \u00e9clair\u00e9es et surveillez les progr\u00e8s \u00e0 l&#8217;aide de divers tableaux et graphiques KPI. Vous pouvez \u00e9galement exporter vos donn\u00e9es ou cr\u00e9er des rapports programm\u00e9s pour analyser vos informations. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7d1c737\" data-id=\"7d1c737\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-750128c elementor-widget elementor-widget-image\" data-id=\"750128c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"848\" height=\"659\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/FeaturesReport_round.webp\" class=\"attachment-large size-large wp-image-231930\" alt=\"graphiques analytiques\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/FeaturesReport_round.webp 848w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/FeaturesReport_round-300x233.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/FeaturesReport_round-768x597.webp 768w\" sizes=\"(max-width: 848px) 100vw, 848px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-95034d7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"95034d7\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-8768b3b\" data-id=\"8768b3b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4e37b25 elementor-widget elementor-widget-image\" data-id=\"4e37b25\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"819\" height=\"495\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Software-Automations.webp\" class=\"attachment-large size-large wp-image-237947\" alt=\"exemples d&apos;automatisation de la gestion de projet\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Software-Automations.webp 819w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Software-Automations-300x181.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Software-Automations-768x464.webp 768w\" sizes=\"(max-width: 819px) 100vw, 819px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-78b233e\" data-id=\"78b233e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4b43b8c elementor-widget elementor-widget-heading\" data-id=\"4b43b8c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Fa\u00e7onnez vos flux de travail<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fe0c4d4 elementor-widget elementor-widget-text-editor\" data-id=\"fe0c4d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Utilisez <a href=\"https:\/\/onedesk.com\/zh-hans\/videos\/onedesk-getting-started-workflow-automations\/\">des automatisations<\/a> pour r\u00e9duire les r\u00e9p\u00e9titions et rationaliser votre flux de travail. Configurez des actions en fonction de diverses conditions de d\u00e9clenchement. Par exemple automatiquement&nbsp;:<\/p>\n<ul>\n<li>Attribuez des t\u00e2ches \u00e0 une personne ou \u00e0 une \u00e9quipe.<\/li>\n<li>Modifier le statut d&#8217;une t\u00e2che.<\/li>\n<li>Envoyer une notification \u00e0 un co\u00e9quipier.<\/li>\n<li>R\u00e9pondez \u00e0 un ticket client \u00e0 l&#8217;aide d&#8217;un mod\u00e8le d&#8217;e-mail.<\/li>\n<li>Acheminez un ticket ou une t\u00e2che vers un projet.<\/li>\n<li>et beaucoup plus!<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5cc78e0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5cc78e0\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4a546cb\" data-id=\"4a546cb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-60353c9 elementor-widget elementor-widget-heading\" data-id=\"60353c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Discussion et collaboration d'\u00e9quipe<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4e8509c elementor-widget elementor-widget-text-editor\" data-id=\"4e8509c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Dans OneDesk, vous pouvez partager des projets avec toute l&#8217;\u00e9quipe, avec des membres sp\u00e9cifiques tels que les ing\u00e9nieurs logiciels ou l&#8217;assurance qualit\u00e9, ou \u00e0 la place les garder priv\u00e9s. Tout le monde ne voit que ce qui les concerne et cela, \u00e0 son tour, augmentera l&#8217;efficacit\u00e9. OneDesk dispose <a href=\"https:\/\/onedesk.com\/fr\/index-des-fonctionnalites\/application-de-messagerie\/\">d&#8217;une messagerie en temps r\u00e9el<\/a> pour communiquer avec votre \u00e9quipe. Les conversations peuvent \u00eatre jointes \u00e0 des tickets ou \u00e0 des t\u00e2ches, ce qui vous permet de rester en contexte lors de la communication. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-e4b171e\" data-id=\"e4b171e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3accb03 elementor-widget elementor-widget-image\" data-id=\"3accb03\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"631\" height=\"619\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/Customer_user_communication.webp\" class=\"attachment-large size-large wp-image-231917\" alt=\"collaboration \u00e9quipe et client\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/Customer_user_communication.webp 631w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/Customer_user_communication-300x294.webp 300w\" sizes=\"(max-width: 631px) 100vw, 631px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bf408db elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bf408db\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1be1915\" data-id=\"1be1915\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-31f8cc2 elementor-widget elementor-widget-image\" data-id=\"31f8cc2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"549\" height=\"349\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/WorkflowsHome.webp\" class=\"attachment-large size-large wp-image-161907\" alt=\"automatisations de la gestion du service d&apos;assistance\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/WorkflowsHome.webp 549w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/WorkflowsHome-300x191.webp 300w\" sizes=\"(max-width: 549px) 100vw, 549px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-5e6d37f\" data-id=\"5e6d37f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d487af3 elementor-widget elementor-widget-heading\" data-id=\"d487af3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Attribuer et prioriser les t\u00e2ches<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-485ecc3 elementor-widget elementor-widget-text-editor\" data-id=\"485ecc3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Tenez toute votre \u00e9quipe au courant (y compris les clients) avec des discussions int\u00e9gr\u00e9es et <a href=\"https:\/\/onedesk.com\/how-to-modify-and-create-email-templates-within-onedesk\/\">des notifications par e-mail<\/a> sur les t\u00e2ches et les projets. Consultez la charge de travail de vos ressources et r\u00e9affectez facilement les t\u00e2ches pour une gestion optimale du temps et une r\u00e9partition du travail entre les \u00e9quipes et les membres. Si vous cr\u00e9ez un logiciel pour un client, vous pouvez facilement attribuer ou r\u00e9attribuer des t\u00e2ches au sein de votre \u00e9quipe et suivre les objectifs fix\u00e9s par les chefs de projet.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3868009 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3868009\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-490066b\" data-id=\"490066b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-42d620b elementor-widget elementor-widget-heading\" data-id=\"42d620b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Int\u00e9grations pour les \u00e9diteurs de logiciels <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f2f2df9 elementor-widget elementor-widget-text-editor\" data-id=\"f2f2df9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Rationalisez encore plus votre flux de travail en connectant vos autres outils \u00e0 OneDesk. OneDesk offre une vari\u00e9t\u00e9 d&#8217; <a href=\"https:\/\/onedesk.com\/fr\/integrer-avec-onedesk\/\">int\u00e9grations<\/a> pr\u00eates \u00e0 l&#8217;emploi, ainsi que la prise en charge de Zapier et une API publique. Ajoutez des probl\u00e8mes dans GitHub en tant que t\u00e2ches OneDesk, cr\u00e9ez des tickets dans OneDesk \u00e0 partir de votre canal Slack, et bien plus encore. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-22ee813\" data-id=\"22ee813\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-06343f8 elementor-widget elementor-widget-image\" data-id=\"06343f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"721\" height=\"361\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/collection-of-logos.webp\" class=\"attachment-large size-large wp-image-169347\" alt=\"int\u00e9grer avec onedesk\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/collection-of-logos.webp 721w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/collection-of-logos-300x150.webp 300w\" sizes=\"(max-width: 721px) 100vw, 721px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-243937f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"243937f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-64c9a5a\" data-id=\"64c9a5a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-023ae9a elementor-widget elementor-widget-heading\" data-id=\"023ae9a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Application mobile pour les \u00e9diteurs de logiciels<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9e8e280 elementor-widget elementor-widget-text-editor\" data-id=\"9e8e280\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Transportez votre OneDesk avec vous. Notre <a href=\"https:\/\/onedesk.com\/fr\/application-mobile-tout-en-un\/\">application mobile<\/a> se connecte \u00e0 votre compte OneDesk afin que vous puissiez&nbsp;:<\/p>\n<ul>\n<li>Acc\u00e9dez, cr\u00e9ez et r\u00e9pondez aux tickets d&#8217;assistance.<\/li>\n<li>Soyez averti des nouvelles affectations.<\/li>\n<li>Communiquez avec votre \u00e9quipe.<\/li>\n<li>Joindre ou envoyer des fichiers.<\/li>\n<li>Journaliser le travail avec des minuteries et des feuilles de temps.<\/li>\n<li>Mettre \u00e0 jour l&#8217;avancement des t\u00e2ches.<\/li>\n<li>Cr\u00e9ez de nouvelles t\u00e2ches et soumettez-les \u00e0 vos projets.<\/li>\n<li>Prioriser ou assigner des t\u00e2ches.<\/li>\n<li>Modifiez le calendrier pr\u00e9vu ou les points agiles sur une t\u00e2che.<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-fcadf97\" data-id=\"fcadf97\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b3cfeb2 elementor-widget elementor-widget-image\" data-id=\"b3cfeb2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/elementor\/thumbs\/Ticket-View-Scroll-r9lldk45p8jts6m43r3b83wczqhh3v7h03cssby9kw.webp\" title=\"Ticket-View-Scroll\" alt=\"billet mobile\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0d683cd elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0d683cd\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-36b50d7\" data-id=\"36b50d7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9654504 elementor-widget elementor-widget-heading\" data-id=\"9654504\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/onedesk.com\/signupfree\/\">Commencer aujourd'hui<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-676332f elementor-widget elementor-widget-text-editor\" data-id=\"676332f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Essayez OneDesk par vous-m\u00eame avec un essai de 14 jours. Pas de carte de cr\u00e9dit n\u00e9cessaire. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f6bb360 elementor-align-center elementor-widget elementor-widget-global elementor-global-239883 elementor-global-131872 elementor-widget-button\" data-id=\"f6bb360\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg elementor-animation-grow\" href=\"https:\/\/onedesk.com\/fr\/inscription-gratuite\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Inscription gratuite!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f21fd00 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f21fd00\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ed73379\" data-id=\"ed73379\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7121b0d elementor-widget elementor-widget-heading\" data-id=\"7121b0d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Comment une soci\u00e9t\u00e9 de logiciels peut utiliser OneDesk<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9e4c540 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9e4c540\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ec164e0\" data-id=\"ec164e0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9d546fd elementor-widget elementor-widget-video\" data-id=\"9d546fd\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;youtube_url&quot;:&quot;https:\\\/\\\/youtu.be\\\/cnD-88ZXIDY&quot;,&quot;video_type&quot;:&quot;youtube&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<div class=\"elementor-video\"><\/div>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8168932 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8168932\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8824542\" data-id=\"8824542\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c917138 elementor-widget elementor-widget-heading\" data-id=\"c917138\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">En savoir plus sur OneDesk pour les \u00e9diteurs de logiciels sur notre blog&nbsp;:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7fe5b39 uael-post__arrow-outside elementor-widget elementor-widget-uael-posts\" data-id=\"7fe5b39\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;card_slides_to_show&quot;:3,&quot;card_slides_to_show_tablet&quot;:2,&quot;card_slides_to_show_mobile&quot;:1}\" data-widget_type=\"uael-posts.card\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"uael-post__header\">\n\t\t\t\t\t<\/div>\n\t\t<div class=\"uael-post__body\">\n\t\t\t\n\t\t\n\t\t<div class=\"uael-post-grid uael-posts\" data-query-type=\"custom\" data-structure=\"carousel\" data-layout=\"\" data-page=\"60528\" data-skin=\"card\" data-filter-default=\"\" data-offset-top=\"30\" data-post_slider=\"{&quot;slidesToShow&quot;:3,&quot;slidesToScroll&quot;:1,&quot;autoplaySpeed&quot;:5000,&quot;autoplay&quot;:true,&quot;infinite&quot;:true,&quot;pauseOnHover&quot;:true,&quot;speed&quot;:500,&quot;arrows&quot;:true,&quot;dots&quot;:true,&quot;rtl&quot;:false,&quot;prevArrow&quot;:&quot;&lt;button type=\\&quot;button\\&quot; data-role=\\&quot;none\\&quot; class=\\&quot;slick-prev\\&quot; aria-label=\\&quot;Previous\\&quot; tabindex=\\&quot;0\\&quot; role=\\&quot;button\\&quot;&gt;&lt;i class=\\&quot;fa fa-angle-left\\&quot;&gt;&lt;\\\/i&gt;&lt;\\\/button&gt;&quot;,&quot;nextArrow&quot;:&quot;&lt;button type=\\&quot;button\\&quot; data-role=\\&quot;none\\&quot; class=\\&quot;slick-next\\&quot; aria-label=\\&quot;Next\\&quot; tabindex=\\&quot;0\\&quot; role=\\&quot;button\\&quot;&gt;&lt;i class=\\&quot;fa fa-angle-right\\&quot;&gt;&lt;\\\/i&gt;&lt;\\\/button&gt;&quot;,&quot;responsive&quot;:[{&quot;breakpoint&quot;:1024,&quot;settings&quot;:{&quot;slidesToShow&quot;:2,&quot;slidesToScroll&quot;:2}},{&quot;breakpoint&quot;:767,&quot;settings&quot;:{&quot;slidesToShow&quot;:1,&quot;slidesToScroll&quot;:1}}]}\" data-equal-height=\"\" data-post-count=\"5\">\n\n\t\t\t\t\t\t\t<div class=\"uael-post-grid__inner uael-post__columns-3 uael-post__columns-tablet-2 uael-post__columns-mobile-1\">\n\t\t\t\n<div class=\"uael-post-wrapper   1.-comment-utiliser-onedesk \">\n\t<div class=\"uael-post__bg-wrap\">\n\n\t\t\t\t\n\t\t<div class=\"uael-post__inner-wrap uael-post__noimage\">\n\n\t\t\n\t\t\t\n\t\t\t<div class=\"uael-post__content-wrap\">\n\n\t\t\t\t\t<h4 class=\"uael-post__title\">\n\n\t\t\n\t\t\t\t\t\t<a href=\"https:\/\/onedesk.com\/fr\/outil-de-suivi-des-bogues\/\" target=\"_self\">\n\t\t\t\tSuivi des bogues avec le logiciel OneDesk\t\t\t<\/a>\n\n\t\t\t\t<\/h4>\n\t\t<div class=\"uael-post__separator\"><\/div>\n\t\t<div class=\"uael-post__excerpt\">\n\t\t\tUn outil de suivi des bogues permet aux \u00e9quipes de test et de d\u00e9veloppement d&#8217;enregistrer et de suivre les bogues dans leur logiciel. Enregistrez, suivez ...\t\t<\/div>\n\n\t\t\t\t\t<a class=\"uael-post__read-more elementor-button\" href=\"https:\/\/onedesk.com\/fr\/outil-de-suivi-des-bogues\/\" target=\"_self\" aria-labelledby=\"uael-post-236498\">\n\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-icon elementor-align-icon-left\">\n\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t<span class=\"elementor-button-text\" id=uael-post-236498>En savoir plus \u2192<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\n\t<\/div>\n\n<\/div>\n\n<div class=\"uael-post-wrapper   4.-applications-industrielles 9.-articles-sur-les-solutions-commerciales---logiciel-onedesk \">\n\t<div class=\"uael-post__bg-wrap\">\n\n\t\t\t\t\n\t\t<div class=\"uael-post__inner-wrap uael-post__noimage\">\n\n\t\t\n\t\t\t\n\t\t\t<div class=\"uael-post__content-wrap\">\n\n\t\t\t\t\t<h4 class=\"uael-post__title\">\n\n\t\t\n\t\t\t\t\t\t<a href=\"https:\/\/onedesk.com\/fr\/comment-une-entreprise-de-logiciels-personnalises-construit-des-logiciels-en-utilisant-des-formulaires-web-personnalises\/\" target=\"_self\">\n\t\t\t\tComment un \u00e9diteur de logiciels utilise des formulaires Web personnalis\u00e9s pour aider \u00e0 concevoir des logiciels sur mesure\t\t\t<\/a>\n\n\t\t\t\t<\/h4>\n\t\t<div class=\"uael-post__separator\"><\/div>\n\t\t<div class=\"uael-post__excerpt\">\n\t\t\tDes formulaires Web personnalis\u00e9s sont n\u00e9cessaires pour capturer les demandes personnalis\u00e9es Pour les entreprises qui travaillent sur des demandes personnalis\u00e9es, il est primordial qu&#8217;elles respectent ...\t\t<\/div>\n\n\t\t\t\t\t<a class=\"uael-post__read-more elementor-button\" href=\"https:\/\/onedesk.com\/fr\/comment-une-entreprise-de-logiciels-personnalises-construit-des-logiciels-en-utilisant-des-formulaires-web-personnalises\/\" target=\"_self\" aria-labelledby=\"uael-post-76662\">\n\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-icon elementor-align-icon-left\">\n\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t<span class=\"elementor-button-text\" id=uael-post-76662>En savoir plus \u2192<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\n\t<\/div>\n\n<\/div>\n\n<div class=\"uael-post-wrapper   4.-applications-industrielles 9.-articles-sur-les-solutions-commerciales---logiciel-onedesk \">\n\t<div class=\"uael-post__bg-wrap\">\n\n\t\t\t\t\n\t\t<div class=\"uael-post__inner-wrap uael-post__noimage\">\n\n\t\t\n\t\t\t\n\t\t\t<div class=\"uael-post__content-wrap\">\n\n\t\t\t\t\t<h4 class=\"uael-post__title\">\n\n\t\t\n\t\t\t\t\t\t<a href=\"https:\/\/onedesk.com\/fr\/comment-un-fournisseur-de-logiciel-de-garde-denfants-utilise-onedesk-pour-la-gestion-de-projet-de-grc\/\" target=\"_self\">\n\t\t\t\tComment un fournisseur de logiciels de garde d&#8217;enfants utilise OneDesk pour le CRM, la gestion de projet et le support\t\t\t<\/a>\n\n\t\t\t\t<\/h4>\n\t\t<div class=\"uael-post__separator\"><\/div>\n\t\t<div class=\"uael-post__excerpt\">\n\t\t\tDans les mondes du CRM, de la gestion de projet et du travail de support, il existe une multitude d&#8217;outils et de logiciels diff\u00e9rents qui ...\t\t<\/div>\n\n\t\t\t\t\t<a class=\"uael-post__read-more elementor-button\" href=\"https:\/\/onedesk.com\/fr\/comment-un-fournisseur-de-logiciel-de-garde-denfants-utilise-onedesk-pour-la-gestion-de-projet-de-grc\/\" target=\"_self\" aria-labelledby=\"uael-post-76586\">\n\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-icon elementor-align-icon-left\">\n\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t<span class=\"elementor-button-text\" id=uael-post-76586>En savoir plus \u2192<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\n\t<\/div>\n\n<\/div>\n\n<div class=\"uael-post-wrapper   6.-helpdesk-lab 7.-laboratoire-de-gestion-de-projet \">\n\t<div class=\"uael-post__bg-wrap\">\n\n\t\t\t\t\n\t\t<div class=\"uael-post__inner-wrap uael-post__noimage\">\n\n\t\t\n\t\t\t\n\t\t\t<div class=\"uael-post__content-wrap\">\n\n\t\t\t\t\t<h4 class=\"uael-post__title\">\n\n\t\t\n\t\t\t\t\t\t<a href=\"https:\/\/onedesk.com\/fr\/comment-une-entreprise-de-logiciels-utilise-le-portail-client-onedesk-2\/\" target=\"_self\">\n\t\t\t\tComment une soci\u00e9t\u00e9 de logiciels utilise le logiciel du portail client OneDesk\t\t\t<\/a>\n\n\t\t\t\t<\/h4>\n\t\t<div class=\"uael-post__separator\"><\/div>\n\t\t<div class=\"uael-post__excerpt\">\n\t\t\tLe r\u00f4le des logiciels dans la gestion ne peut \u00eatre n\u00e9glig\u00e9. Les logiciels ont trouv\u00e9 des applications dans divers domaines de gestion au-del\u00e0 de la ...\t\t<\/div>\n\n\t\t\t\t\t<a class=\"uael-post__read-more elementor-button\" href=\"https:\/\/onedesk.com\/fr\/comment-une-entreprise-de-logiciels-utilise-le-portail-client-onedesk-2\/\" target=\"_self\" aria-labelledby=\"uael-post-76036\">\n\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-icon elementor-align-icon-left\">\n\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t<span class=\"elementor-button-text\" id=uael-post-76036>En savoir plus \u2192<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\n\t<\/div>\n\n<\/div>\n\n<div class=\"uael-post-wrapper   4.-applications-industrielles 6.-helpdesk-lab \">\n\t<div class=\"uael-post__bg-wrap\">\n\n\t\t\t\t\n\t\t<div class=\"uael-post__inner-wrap uael-post__noimage\">\n\n\t\t\n\t\t\t\n\t\t\t<div class=\"uael-post__content-wrap\">\n\n\t\t\t\t\t<h4 class=\"uael-post__title\">\n\n\t\t\n\t\t\t\t\t\t<a href=\"https:\/\/onedesk.com\/fr\/comment-une-entreprise-de-logiciels-utilise-onedesk-pour-gerer-les-operations-internes-des-demandes-des-clients\/\" target=\"_self\">\n\t\t\t\tComment une soci\u00e9t\u00e9 de logiciels utilise OneDesk pour g\u00e9rer les op\u00e9rations internes et les demandes des clients\t\t\t<\/a>\n\n\t\t\t\t<\/h4>\n\t\t<div class=\"uael-post__separator\"><\/div>\n\t\t<div class=\"uael-post__excerpt\">\n\t\t\tLes entreprises sp\u00e9cialis\u00e9es dans le d\u00e9veloppement, le d\u00e9ploiement et la maintenance de produits logiciels connaissent actuellement un boom du march\u00e9 louable. C&#8217;est sans aucun doute ...\t\t<\/div>\n\n\t\t\t\t\t<a class=\"uael-post__read-more elementor-button\" href=\"https:\/\/onedesk.com\/fr\/comment-une-entreprise-de-logiciels-utilise-onedesk-pour-gerer-les-operations-internes-des-demandes-des-clients\/\" target=\"_self\" aria-labelledby=\"uael-post-75853\">\n\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-icon elementor-align-icon-left\">\n\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t<span class=\"elementor-button-text\" id=uael-post-75853>En savoir plus \u2192<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\n\t<\/div>\n\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t<div class=\"uael-post__footer\">\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>OneDesk pour les \u00e9diteurs de logiciels OneDesk est une solution d&#8217;assistance et de gestion de projet pour les soci\u00e9t\u00e9s de d\u00e9veloppement de logiciels. Planifiez vos projets et vos versions, enregistrez les probl\u00e8mes et fournissez un support client, le tout \u00e0 partir d&#8217;une seule application. Sign up free! Comment OneDesk aide-t-il les \u00e9diteurs de logiciels&nbsp;? Suivi [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":60497,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-60528","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>PM et service d&#039;assistance pour les \u00e9diteurs de logiciels | OneDesk<\/title>\n<meta name=\"description\" content=\"OneDesk est un service d&#039;assistance et de gestion de projet pour les soci\u00e9t\u00e9s de d\u00e9veloppement de logiciels. Enregistrez les probl\u00e8mes, planifiez les t\u00e2ches et les versions et automatisez les flux de travail.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/onedesk.com\/fr\/les-industries\/developpement-de-logiciels\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"PM et service d&#039;assistance pour les \u00e9diteurs de logiciels | OneDesk\" \/>\n<meta property=\"og:description\" content=\"OneDesk est un service d&#039;assistance et de gestion de projet pour les soci\u00e9t\u00e9s de d\u00e9veloppement de logiciels. 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