{"id":60853,"date":"2021-03-04T14:21:46","date_gmt":"2021-03-04T14:21:46","guid":{"rendered":"https:\/\/onedesk.com\/taille-de-lentreprise\/entreprise\/"},"modified":"2023-09-27T16:10:55","modified_gmt":"2023-09-27T16:10:55","slug":"entreprise","status":"publish","type":"page","link":"https:\/\/onedesk.com\/fr\/taille-de-lentreprise\/entreprise\/","title":{"rendered":"Entreprise"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"60853\" class=\"elementor elementor-60853 elementor-52364\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-70908b0a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"70908b0a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-618b22bc\" data-id=\"618b22bc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cdf920c elementor-widget elementor-widget-text-editor\" data-id=\"cdf920c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div style=\"margin: 0px 0px 0px 0px; display: inline-block;\">\n<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-04f7e63 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"04f7e63\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7f27f27\" data-id=\"7f27f27\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-20bdf0b elementor-widget elementor-widget-heading\" data-id=\"20bdf0b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">OneDesk pour l'entreprise<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-27af41e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"27af41e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-84a3057\" data-id=\"84a3057\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3564ff2 elementor-widget elementor-widget-text-editor\" data-id=\"3564ff2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<\/p>\n<p>Planifiez des projets d&#8217;entreprise et fournissez une assistance de premier ordre avec une plateforme puissante.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3cdeaa5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3cdeaa5\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9a11a68\" data-id=\"9a11a68\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d23780d elementor-align-center elementor-widget elementor-widget-global elementor-global-239883 elementor-global-131872 elementor-widget-button\" data-id=\"d23780d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg elementor-animation-grow\" href=\"https:\/\/onedesk.com\/fr\/inscription-gratuite\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Inscription gratuite!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4e7abc0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4e7abc0\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0f50df1\" data-id=\"0f50df1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fa2c297 elementor-widget elementor-widget-image\" data-id=\"fa2c297\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"680\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/pexels-paul-loh-233698-1024x680.jpg\" class=\"attachment-large size-large wp-image-127904\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/pexels-paul-loh-233698-1024x680.jpg 1024w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/pexels-paul-loh-233698-300x199.jpg 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/pexels-paul-loh-233698-768x510.jpg 768w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/pexels-paul-loh-233698-1536x1021.jpg 1536w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/pexels-paul-loh-233698-2048x1361.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d35a2b2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d35a2b2\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e8328be\" data-id=\"e8328be\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-856ea57 elementor-widget elementor-widget-spacer\" data-id=\"856ea57\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-95ed67d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"95ed67d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cf5c896\" data-id=\"cf5c896\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ce3d7d2 elementor-widget elementor-widget-heading\" data-id=\"ce3d7d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">La suite OneDesk pour les entreprises<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-190cf65 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"190cf65\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-94d9113\" data-id=\"94d9113\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ea2e22c elementor-widget elementor-widget-spacer\" data-id=\"ea2e22c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-21fe5d1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"21fe5d1\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7a547fd\" data-id=\"7a547fd\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5db00d9 elementor-widget elementor-widget-image\" data-id=\"5db00d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"500\" height=\"333\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/CSE1.jpg\" class=\"attachment-large size-large wp-image-127804\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/CSE1.jpg 500w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/CSE1-300x200.jpg 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-ea78596\" data-id=\"ea78596\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-214d792 elementor-widget elementor-widget-text-editor\" data-id=\"214d792\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2> <\/h2>\n<h2 class=\"tour-content-title tour-title-0\">S\u00e9curit\u00e9 et conformit\u00e9 d&#8217;entreprise<\/h2>\n<\/p>\n<div class=\"tour-content-0\">\n<ul>\n<li>Attribuez des r\u00f4les de niveau sup\u00e9rieur aux utilisateurs pour restreindre leurs activit\u00e9s au sein du syst\u00e8me.<\/li>\n<li>Cr\u00e9ez des structures de projet et de portefeuille pour organiser vos tickets et vos t\u00e2ches, et accordez \u00e0 chaque \u00e9quipe l&#8217;acc\u00e8s aux donn\u00e9es dont elle a besoin.<\/li>\n<li>Limitez ce que vos clients peuvent suivre en fonction de l&#8217;autorisation que vous fournissez. En savoir plus sur notre <a href=\"https:\/\/onedesk.com\/fr\/politique-de-confidentialite\/\">politique de confidentialit\u00e9.<\/a><\/li>\n<li>Activez l&#8217;authentification unique pour permettre aux utilisateurs et aux clients de se connecter avec les informations d&#8217;identification existantes.<\/li>\n<\/ul>\n<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-02d1c0f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"02d1c0f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d8c02bf\" data-id=\"d8c02bf\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-17d8079 elementor-widget elementor-widget-spacer\" data-id=\"17d8079\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9fd2e42 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9fd2e42\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-cad2700\" data-id=\"cad2700\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5a947e3 elementor-widget elementor-widget-text-editor\" data-id=\"5a947e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2> <\/h2>\n<h2 class=\"tour-content-title tour-title-1\">Rationalisez le support client<\/h2>\n<\/p>\n<div class=\"tour-content-1\">\n<h3>Syst\u00e8me de billetterie omnicanal<\/h3>\n<\/p>\n<p>OneDesk permet \u00e0 votre organisation de capturer des tickets de plusieurs canaux dans une seule vue unifi\u00e9e.<\/p>\n<ul>\n<li>G\u00e9n\u00e9rez des tickets \u00e0 partir de demandes par e-mail.<\/li>\n<li>Cr\u00e9ez plusieurs formulaires Web pour obtenir toutes les informations en une seule fois.<\/li>\n<li>Activez les int\u00e9grations d&#8217;applications pour capturer des tickets.<\/li>\n<li>Cr\u00e9ez des tickets \u00e0 partir de conversations clients.<\/li>\n<\/ul>\n<h3> <\/h3>\n<h3>Assistance client personnalis\u00e9e, mais automatis\u00e9e<\/h3>\n<\/p>\n<p>Offrez une assistance personnalis\u00e9e \u00e0 vos clients premium en hi\u00e9rarchisant les tickets, en cr\u00e9ant des SLA et en personnalisant les plans d&#8217;int\u00e9gration.<\/p>\n<ul>\n<li>Automatisez le flux de tickets dans le syst\u00e8me en d\u00e9finissant des r\u00e8gles.<\/li>\n<li>Acheminez les tickets vers les \u00e9quipes, les projets et les utilisateurs individuels appropri\u00e9s.<\/li>\n<li>Personnalisez les messages automatis\u00e9s pour les clients.<\/li>\n<li>R\u00e9pondez aux clients sur leurs canaux pr\u00e9f\u00e9r\u00e9s.<\/li>\n<\/ul>\n<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-8f0b85b\" data-id=\"8f0b85b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d5a0580 elementor-widget elementor-widget-image\" data-id=\"d5a0580\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"600\" height=\"900\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/CSE2.jpg\" class=\"attachment-large size-large wp-image-127815\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/CSE2.jpg 600w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/CSE2-200x300.jpg 200w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fa282ee elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fa282ee\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-42e926d\" data-id=\"42e926d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b08aa81 elementor-widget elementor-widget-spacer\" data-id=\"b08aa81\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b187a5a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b187a5a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2972fd7\" data-id=\"2972fd7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9a92ee8 elementor-widget elementor-widget-image\" data-id=\"9a92ee8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"643\" height=\"900\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/CSE3.jpg\" class=\"attachment-large size-large wp-image-127826\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/CSE3.jpg 643w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/CSE3-214x300.jpg 214w\" sizes=\"(max-width: 643px) 100vw, 643px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-f6d192d\" data-id=\"f6d192d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d5fd2b7 elementor-widget elementor-widget-text-editor\" data-id=\"d5fd2b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2> <\/h2>\n<h2> <\/h2>\n<h2 class=\"tour-content-title tour-title-2\">Planifier des projets d&#8217;entreprise<\/h2>\n<\/p>\n<div class=\"tour-content-2\">\n<p>Planifiez des projets dans OneDesk. Surveillez facilement tous les aspects du projet pour assurer le succ\u00e8s du projet.<\/p>\n<h3> <\/h3>\n<h3>Structure du projet<\/h3>\n<p>Organisez vos projets dans les portefeuilles appropri\u00e9s.<\/p>\n<ul>\n<li>Les portefeuilles structurent vos projets, vous aidant \u00e0 stocker toutes vos informations en un seul endroit.<\/li>\n<li>Placez les projets dans plusieurs portefeuilles \u00e0 la fois.<\/li>\n<li>Des portefeuilles Nest aussi d\u00e9taill\u00e9s que vous le souhaitez.<\/li>\n<\/ul>\n<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-435a961 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"435a961\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4499fba\" data-id=\"4499fba\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fcec3bf elementor-widget elementor-widget-spacer\" data-id=\"fcec3bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e6df8f0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e6df8f0\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-d215a1b\" data-id=\"d215a1b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c2600f3 elementor-widget elementor-widget-text-editor\" data-id=\"c2600f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3> <\/h3>\n<h3>Calendrier des projets, calendriers du portefeuille<\/h3>\n<\/p>\n<p>La chronologie vous permet de visualiser votre travail du niveau de la t\u00e2che jusqu&#8217;au niveau du portefeuille.<\/p>\n<ul>\n<li>Le diagramme de Gantt de OneDesk vous permet de suivre plusieurs projets jusqu&#8217;au niveau de la t\u00e2che.<\/li>\n<li>Cr\u00e9ez des d\u00e9pendances de t\u00e2ches en liant les t\u00e2ches entre elles. <\/li>\n<li>Faites glisser et d\u00e9posez les barres pour modifier la chronologie de votre projet.<\/li>\n<li>Comparez le plan de projet \u00e0 l&#8217;avancement r\u00e9el pour garder les choses sur la bonne voie et apporter des corrections avant qu&#8217;il ne soit trop tard.<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-8ca9837\" data-id=\"8ca9837\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1c3fd8a elementor-widget elementor-widget-image\" data-id=\"1c3fd8a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1707\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/pexels-startup-stock-photos-7376-scaled.jpg\" class=\"attachment-full size-full wp-image-129349\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/pexels-startup-stock-photos-7376-scaled.jpg 2560w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/pexels-startup-stock-photos-7376-300x200.jpg 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/pexels-startup-stock-photos-7376-1024x683.jpg 1024w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/pexels-startup-stock-photos-7376-768x512.jpg 768w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/pexels-startup-stock-photos-7376-1536x1024.jpg 1536w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/pexels-startup-stock-photos-7376-2048x1365.jpg 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a168264 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a168264\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-534a97f\" data-id=\"534a97f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b6fff28 elementor-widget elementor-widget-spacer\" data-id=\"b6fff28\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-804bdcc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"804bdcc\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-d59731c\" data-id=\"d59731c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ef9e892 elementor-widget elementor-widget-image\" data-id=\"ef9e892\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/pexels-alexander-suhorucov-6457521-1024x683.jpg\" class=\"attachment-large size-large wp-image-129361\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/pexels-alexander-suhorucov-6457521-1024x683.jpg 1024w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/pexels-alexander-suhorucov-6457521-300x200.jpg 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/pexels-alexander-suhorucov-6457521-768x512.jpg 768w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/pexels-alexander-suhorucov-6457521-1536x1024.jpg 1536w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/pexels-alexander-suhorucov-6457521-2048x1365.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-aec95bf\" data-id=\"aec95bf\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5c64323 elementor-widget elementor-widget-text-editor\" data-id=\"5c64323\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3> <\/h3>\n<h3>Mod\u00e8les de projet<\/h3>\n<\/p>\n<p>\u00c9liminez les travaux manuels r\u00e9p\u00e9titifs tels que la cr\u00e9ation de mod\u00e8les de projet.<\/p>\n<ul>\n<li>Cr\u00e9ez des mod\u00e8les en d\u00e9composant les projets en listes de t\u00e2ches simples. <\/li>\n<li>Attribuez des projets \u00e0 plusieurs personnes ou \u00e9quipes et planifiez les dates du plan. <\/li>\n<li>Clonez vos projets pour avoir les m\u00eames processus en place \u00e0 chaque fois.<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a373e50 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a373e50\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8ef92c1\" data-id=\"8ef92c1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-eb0b018 elementor-widget elementor-widget-spacer\" data-id=\"eb0b018\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-cd4656e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"cd4656e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6bdb5eb\" data-id=\"6bdb5eb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-83c1470 elementor-widget elementor-widget-text-editor\" data-id=\"83c1470\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2> <\/h2>\n<h2 class=\"tour-content-title tour-title-3\">Faites \u00e9voluer vos op\u00e9rations<\/h2>\n<div class=\"tour-content-3\">\n<h3> <\/h3>\n<h3>Int\u00e9grations et API<\/h3>\n<\/p>\n<p>Les capacit\u00e9s d&#8217;int\u00e9gration de OneDesk vous aident \u00e0 gagner en flexibilit\u00e9, en contr\u00f4le et en automatisation sur vos processus.<\/p>\n<ul>\n<li>Utilisez l&#8217;authentification unique pour vous authentifier automatiquement aupr\u00e8s de votre fournisseur d&#8217;identit\u00e9 et d&#8217;acc\u00e8s.<\/li>\n<li>L&#8217;API publique permet aux d\u00e9veloppeurs d&#8217;acc\u00e9der aux fonctionnalit\u00e9s de la plate-forme par programmation.<\/li>\n<li>Les int\u00e9grations int\u00e9gr\u00e9es aident votre \u00e9quipe \u00e0 accomplir tout son travail dans une seule application. <\/li>\n<li>Le plug-in Zapier vous connecte, vous et votre \u00e9quipe, \u00e0 plus de 2000 applications.<\/li>\n<\/ul>\n<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6aee139\" data-id=\"6aee139\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dc7a006 elementor-widget elementor-widget-image\" data-id=\"dc7a006\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"565\" height=\"514\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/CSE4.png\" class=\"attachment-large size-large wp-image-127837\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/CSE4.png 565w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/CSE4-300x273.png 300w\" sizes=\"(max-width: 565px) 100vw, 565px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9f9a6e5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9f9a6e5\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ec29c29\" data-id=\"ec29c29\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6bc9c63 elementor-widget elementor-widget-spacer\" data-id=\"6bc9c63\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a400be4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a400be4\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-a8be4cc\" data-id=\"a8be4cc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1f69317 elementor-widget elementor-widget-image\" data-id=\"1f69317\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/pexels-rodnae-productions-7821702-1024x683.jpg\" class=\"attachment-large size-large wp-image-129372\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/pexels-rodnae-productions-7821702-1024x683.jpg 1024w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/pexels-rodnae-productions-7821702-300x200.jpg 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/pexels-rodnae-productions-7821702-768x512.jpg 768w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/pexels-rodnae-productions-7821702-1536x1024.jpg 1536w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/pexels-rodnae-productions-7821702-2048x1365.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-0dcca80\" data-id=\"0dcca80\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-927ee50 elementor-widget elementor-widget-text-editor\" data-id=\"927ee50\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3> <\/h3>\n<h3>Automatisation du flux de travail<\/h3>\n<\/p>\n<p>Automatisez le support client et le travail r\u00e9p\u00e9titif pour votre entreprise. <\/p>\n<ul>\n<li>Acheminez automatiquement les tickets vers les destinataires, les \u00e9quipes et les projets. <\/li>\n<li>Configurez le BOT de OneDesk pour automatiser les r\u00e9ponses aux clients.<\/li>\n<li>Configurez des rappels par e-mail pour les dates limites des projets, les r\u00e9unions, etc. <\/li>\n<li>Automatisez les statuts du cycle de vie des tickets pour rester au courant de vos progr\u00e8s.<\/li>\n<li>Envoyez un e-mail aux clients sur les mises \u00e0 jour des tickets et les changements de statut. <\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d26de31 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d26de31\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3a1ba06\" data-id=\"3a1ba06\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-54e0dd7 elementor-widget elementor-widget-spacer\" data-id=\"54e0dd7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bc0ea1a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bc0ea1a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-d94e3c6\" data-id=\"d94e3c6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ff1080c elementor-widget elementor-widget-text-editor\" data-id=\"ff1080c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2> <\/h2>\n<h2 class=\"tour-content-title tour-title-4\">Contr\u00f4lez vos op\u00e9rations<\/h2>\n<div class=\"tour-content-4\">\n<h3> <\/h3>\n<h3>Rapports et analyses<\/h3>\n<\/p>\n<p>Les puissantes capacit\u00e9s de reporting de OneDesk permettent \u00e0 votre \u00e9quipe de collecter des donn\u00e9es au niveau de l&#8217;entreprise \u00e0 partir de plusieurs projets.  <\/p>\n<ul>\n<li>Cr\u00e9ez des mod\u00e8les personnalis\u00e9s pour les rapports et incluez des d\u00e9tails d\u00e9taill\u00e9s. <\/li>\n<li>Planifiez la fr\u00e9quence des rapports sur une base quotidienne, hebdomadaire, mensuelle et annuelle. <\/li>\n<li>Choisissez les formats de rapport au format XLS et PDF.<\/li>\n<li>Envoyez des rapports par e-mail aux principales parties prenantes et prenez des d\u00e9cisions plus \u00e9clair\u00e9es.<\/li>\n<\/ul>\n<h3> <\/h3>\n<h3>Obtenez plus de visibilit\u00e9<\/h3>\n<\/p>\n<p>OneDesk vous donne les outils de gestion pour surveiller les projets d&#8217;entreprise et les op\u00e9rations du service client. <\/p>\n<ul>\n<li>Surveillez les tickets sur le tableau de bord et recevez les tendances en temps r\u00e9el. <\/li>\n<li>Suivez les t\u00e2ches dans la vue Calendrier et restez au fait de vos \u00e9ch\u00e9ances. <\/li>\n<li>Auditez vos e-mails entrants et sortants envoy\u00e9s ou re\u00e7us dans les 72 heures.<\/li>\n<\/ul>\n<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-833163c\" data-id=\"833163c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-19e2ca8 elementor-widget elementor-widget-image\" data-id=\"19e2ca8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"900\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/CSE5.jpg\" class=\"attachment-large size-large wp-image-127848\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/CSE5.jpg 600w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/CSE5-200x300.jpg 200w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4fc7f75 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4fc7f75\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5fb203d\" data-id=\"5fb203d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7885b6d elementor-widget elementor-widget-spacer\" data-id=\"7885b6d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-73d014a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"73d014a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-c71f81f\" data-id=\"c71f81f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-93eb69c elementor-widget elementor-widget-image\" data-id=\"93eb69c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"900\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/CSE6.jpg\" class=\"attachment-large size-large wp-image-127859\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/CSE6.jpg 600w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/CSE6-200x300.jpg 200w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4e6d2e8\" data-id=\"4e6d2e8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b2e84a7 elementor-widget elementor-widget-text-editor\" data-id=\"b2e84a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2> <\/h2>\n<h2> <\/h2>\n<h2 class=\"tour-content-title tour-title-5\">G\u00e9rer les \u00e9quipes et les d\u00e9partements<\/h2>\n<div class=\"tour-content-5\">\n<h3> <\/h3>\n<h3>Communication d&#8217;\u00e9quipe \u00e0 grande \u00e9chelle<\/h3>\n<\/p>\n<p>Alignez vos \u00e9quipes et services mondiaux pour collaborer avec efficacit\u00e9. Les communications omnicanales unifient les interactions sur plusieurs canaux, \u00e9liminant les erreurs de communication et les inefficacit\u00e9s. <\/p>\n<ul>\n<li>Poursuivez la discussion directement \u00e0 partir des tickets et des t\u00e2ches, en utilisant l&#8217;interaction comme point de r\u00e9f\u00e9rence. <\/li>\n<li>Transf\u00e9rez automatiquement votre e-mail d&#8217;assistance pour recevoir tous les e-mails dans Messenger de OneDesk.  <\/li>\n<li>Communiquez au format chat pour \u00e9liminer les longs fils de discussion. <\/li>\n<li>Joignez des fichiers pour recevoir les commentaires des \u00e9quipes mondiales et garder tout le monde sur la m\u00eame longueur d&#8217;onde. <\/li>\n<li>Ouvrez des documents en un clic et t\u00e9l\u00e9chargez les fichiers imm\u00e9diatement. <\/li>\n<li>Collez les captures d&#8217;\u00e9cran directement dans les messages et tenez tout le monde au courant.<\/li>\n<\/ul>\n<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-02e1c5a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"02e1c5a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e18c089\" data-id=\"e18c089\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e8a3b21 elementor-widget elementor-widget-spacer\" data-id=\"e8a3b21\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5940dca elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5940dca\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-5305d5c\" data-id=\"5305d5c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-716ff05 elementor-widget elementor-widget-text-editor\" data-id=\"716ff05\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3> <\/h3>\n<h3> <\/h3>\n<h3> <\/h3>\n<h3>\u00c9quilibrer la charge de travail<\/h3>\n<\/p>\n<p>Obtenez une vue d&#8217;ensemble de la charge de travail de votre \u00e9quipe mondiale et assurez la productivit\u00e9 de chacun.  <\/p>\n<ul>\n<li>Le tableau d&#8217;\u00e9tat de OneDesk vous offre une visibilit\u00e9 compl\u00e8te sur la fa\u00e7on dont le travail est organis\u00e9 pour les membres de votre \u00e9quipe.  <\/li>\n<li>Surveillez quel membre de l&#8217;\u00e9quipe est surcharg\u00e9 ou sous-charg\u00e9. <\/li>\n<li>Faites glisser et d\u00e9posez les t\u00e2ches aux membres de l&#8217;\u00e9quipe pour maintenir un flux de travail bien \u00e9quilibr\u00e9. <\/li>\n<\/ul>\n<h3> <\/h3>\n<h3>Suivre les feuilles de temps<\/h3>\n<\/p>\n<p>Gardez une trace des feuilles de temps de votre \u00e9quipe et g\u00e9rez mieux les heures de facturation de votre projet.  <\/p>\n<ul>\n<li>Enregistrez l&#8217;heure en utilisant la fonction de minuterie ou en soumettant des feuilles de temps.<\/li>\n<li>Approuvez le travail consign\u00e9 par les membres de votre \u00e9quipe. <\/li>\n<li>Cr\u00e9ez des rapports d\u00e9taill\u00e9s sur les feuilles de temps pour approbation par le client.<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-9b24632\" data-id=\"9b24632\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c51e261 elementor-widget elementor-widget-image\" data-id=\"c51e261\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/pexels-pnw-production-8091331-scaled.jpg\" class=\"attachment-large size-large wp-image-129383\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-73cfa0a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"73cfa0a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-296ddf9\" data-id=\"296ddf9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bdb707c elementor-widget elementor-widget-spacer\" data-id=\"bdb707c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9f04061 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9f04061\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-3e44f83\" data-id=\"3e44f83\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-42b5c2c elementor-widget elementor-widget-image\" data-id=\"42b5c2c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"900\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/CSE7.jpg\" class=\"attachment-large size-large wp-image-127870\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/CSE7.jpg 600w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/CSE7-200x300.jpg 200w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1b0cad7\" data-id=\"1b0cad7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-49b9a02 elementor-widget elementor-widget-text-editor\" data-id=\"49b9a02\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2> <\/h2>\n<h2 class=\"tour-content-title tour-title-6\">Am\u00e9liorez l&#8217;exp\u00e9rience client<\/h2>\n<div class=\"tour-content-6\">\n<h3> <\/h3>\n<h3>Applications client puissantes<\/h3>\n<\/p>\n<p>Les applications clients de OneDesk favorisent l&#8217;interaction client et vous aident \u00e0 collaborer avec les clients sans effort.  <\/p>\n<ul>\n<li>Discutez avec vos clients et r\u00e9solvez les probl\u00e8mes en temps r\u00e9el. <\/li>\n<li>Personnalisez les formulaires Web et capturez tous les d\u00e9tails en une seule fois. <\/li>\n<li>Permettez aux clients de suivre et de discuter de la progression des tickets. <\/li>\n<li>Utilisez la base de connaissances pour r\u00e9pondre aux questions courantes.<\/li>\n<li>Soutenez vos clients dans leur langue. <\/li>\n<li>Cr\u00e9ez des applications suppl\u00e9mentaires pour am\u00e9liorer la satisfaction client. <\/li>\n<\/ul>\n<h3> <\/h3>\n<h3>Syst\u00e8me CRM int\u00e9gr\u00e9<\/h3>\n<\/p>\n<p>Gardez une trace de toutes les coordonn\u00e9es de vos clients dans une seule application. Le syst\u00e8me CRM de OneDesk vous aide \u00e0 \u00e9tablir des relations \u00e0 long terme avec vos clients.<\/p>\n<ul>\n<li>Organisez automatiquement les clients en fonction de leurs noms de domaine de messagerie. <\/li>\n<li>Cr\u00e9ez des champs personnalis\u00e9s pour inclure des informations client suppl\u00e9mentaires. <\/li>\n<li>Partagez des projets individuellement ou par des organisations clientes.<\/li>\n<\/ul>\n<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fbbdebe elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fbbdebe\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-249e3f2\" data-id=\"249e3f2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b730c8d elementor-widget elementor-widget-spacer\" data-id=\"b730c8d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c74038a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c74038a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-5e5ae65\" data-id=\"5e5ae65\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dcc2adc elementor-widget elementor-widget-text-editor\" data-id=\"dcc2adc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2> <\/h2>\n<h2> <\/h2>\n<h2 class=\"tour-content-title tour-title-7\">Une solution \u00e9quitable et compl\u00e8te<\/h2>\n<\/p>\n<div class=\"tour-content-7\">\n<p>OneDesk vous propose un forfait bas\u00e9 sur l&#8217;utilisateur, factur\u00e9 mensuellement ou annuellement. Tous les forfaits incluent la version compl\u00e8te de l&#8217;application avec un nombre illimit\u00e9 de projets et de clients. En savoir plus sur<a href=\"https:\/\/onedesk.com\/fr\/tarification-2\/\"> plans d&#8217;abonnement.<\/a><\/p>\n<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-608cfdf\" data-id=\"608cfdf\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d7d654d elementor-widget elementor-widget-image\" data-id=\"d7d654d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"333\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/CSE8.jpg\" class=\"attachment-large size-large wp-image-127881\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/CSE8.jpg 500w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/CSE8-300x200.jpg 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-76536ef elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"76536ef\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-37ab332\" data-id=\"37ab332\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c428990 elementor-widget elementor-widget-spacer\" data-id=\"c428990\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-925208c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"925208c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-17da708\" data-id=\"17da708\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c9cfa52 elementor-widget elementor-widget-image\" data-id=\"c9cfa52\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"333\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/CSE9.jpg\" class=\"attachment-large size-large wp-image-127892\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/CSE9.jpg 500w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/CSE9-300x200.jpg 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4f1c859\" data-id=\"4f1c859\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-15c52f2 elementor-widget elementor-widget-text-editor\" data-id=\"15c52f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2> <\/h2>\n<h2> <\/h2>\n<h2 class=\"tour-content-title tour-title-8\">Pourquoi OneDesk ?<\/h2>\n<\/p>\n<div class=\"tour-content-8\">\n<p>OneDesk est une combinaison de HelpDesk et de gestion de projet dans une seule application. Emportez votre OneDesk avec vous &#8211; Connectez-vous avec vos employ\u00e9s, clients et \u00e9quipes externes en d\u00e9placement. OneDesk vous permet de g\u00e9rer facilement des projets sans avoir \u00e0 acheter, apprendre, int\u00e9grer et basculer entre plusieurs applications.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ecd1f06 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ecd1f06\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8c39b8e\" data-id=\"8c39b8e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a776378 elementor-widget elementor-widget-spacer\" data-id=\"a776378\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-afac62b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"afac62b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a313fd7\" data-id=\"a313fd7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2d778e3 elementor-align-center elementor-widget elementor-widget-global elementor-global-239883 elementor-global-131872 elementor-widget-button\" data-id=\"2d778e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg elementor-animation-grow\" href=\"https:\/\/onedesk.com\/fr\/inscription-gratuite\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Inscription gratuite!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>OneDesk pour l&#8217;entreprise Planifiez des projets d&#8217;entreprise et fournissez une assistance de premier ordre avec une plateforme puissante. Sign up free! La suite OneDesk pour les entreprises S\u00e9curit\u00e9 et conformit\u00e9 d&#8217;entreprise Attribuez des r\u00f4les de niveau sup\u00e9rieur aux utilisateurs pour restreindre leurs activit\u00e9s au sein du syst\u00e8me. Cr\u00e9ez des structures de projet et de portefeuille [&hellip;]<\/p>\n","protected":false},"author":25,"featured_media":0,"parent":60512,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center 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