{"id":61092,"date":"2021-03-04T19:12:11","date_gmt":"2021-03-04T19:12:11","guid":{"rendered":"https:\/\/onedesk.com\/support\/"},"modified":"2024-06-20T21:00:11","modified_gmt":"2024-06-20T21:00:11","slug":"support","status":"publish","type":"page","link":"https:\/\/onedesk.com\/fr\/support\/","title":{"rendered":"Options de support de OneDesk"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"61092\" class=\"elementor elementor-61092 elementor-43511\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-676ce6b8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"676ce6b8\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8cfe183\" data-id=\"8cfe183\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-222f917e elementor-widget elementor-widget-heading\" data-id=\"222f917e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Options d'assistance de OneDesk<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-15ac993 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"15ac993\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-062267a\" data-id=\"062267a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c9b777b elementor-widget elementor-widget-text-editor\" data-id=\"c9b777b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Avez-vous besoin d&#8217;aide pour en savoir plus sur OneDesk ou pour configurer votre compte? Si tel est le cas, nous fournissons une vari\u00e9t\u00e9 de ressources pour vous aider \u00e0 d\u00e9terminer si OneDesk est adapt\u00e9 \u00e0 vos besoins et pour vous aider \u00e0 vous installer.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7bef7e6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7bef7e6\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2839e84\" data-id=\"2839e84\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5dd167b elementor-widget elementor-widget-heading\" data-id=\"5dd167b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/onedesk.com\/signupfree\/\">Inscrivez-vous \u00e0 un essai gratuit <\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cb8a840 elementor-widget elementor-widget-text-editor\" data-id=\"cb8a840\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Il s&#8217;agit de la meilleure premi\u00e8re \u00e9tape de toute \u00e9valuation de OneDesk. Nous vous proposons un essai gratuit de 14 jours sans limitation et sans carte de cr\u00e9dit requise. Une fois que vous avez d\u00e9cid\u00e9 que OneDesk est fait pour vous, vous pouvez vous abonner \u00e0 un forfait payant directement dans l&#8217;application. <a href=\"https:\/\/onedesk.com\/signupfree\/\">Inscrivez-vous ici<\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-463e9ad elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"463e9ad\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7c615cc\" data-id=\"7c615cc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ac0a2b2 elementor-widget elementor-widget-heading\" data-id=\"ac0a2b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/onedesk.com\/fr\/demo\/livre-demo\/\">R\u00e9servez une d\u00e9mo avec nous<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c27b97f elementor-widget elementor-widget-text-editor\" data-id=\"c27b97f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Il s&#8217;agit de la meilleure premi\u00e8re \u00e9tape de toute \u00e9valuation de OneDesk. Nous vous proposons un essai gratuit de 14 jours sans limitation et sans carte de cr\u00e9dit requise. Une fois que vous avez d\u00e9cid\u00e9 que OneDesk est fait pour vous, vous pouvez vous abonner \u00e0 un forfait payant directement dans l&#8217;application. <a href=\"https:\/\/onedesk.com\/fr\/demo\/livre-demo\/\" data-wplink-edit=\"true\">Inscrivez-vous ici<\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1f54779 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1f54779\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-467aa73\" data-id=\"467aa73\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-444ac63 elementor-widget elementor-widget-heading\" data-id=\"444ac63\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\">Rechercher notre Base de connaissances <\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bde601d elementor-widget elementor-widget-text-editor\" data-id=\"bde601d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Si vous avez une question sp\u00e9cifique concernant une fonctionnalit\u00e9 de OneDesk, il y a de fortes chances que nous ayons un article qui la couvre. Vous pouvez le trouver dans notre Base de connaissances .<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-835a2c9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"835a2c9\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ec03f1a\" data-id=\"ec03f1a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c91af94 elementor-widget elementor-widget-heading\" data-id=\"c91af94\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Regarder un webinaire enregistr\u00e9 qui couvre les bases de OneDesk, ou assister \u00e0 une session en direct <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0cfdddd elementor-widget elementor-widget-text-editor\" data-id=\"0cfdddd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Si vous souhaitez une introduction visuelle \u00e0 OneDesk, le webinaire est un excellent moyen d&#8217;apprendre. Si vous avez le temps le jeudi matin (HNE), nous serions ravis que vous vous joigniez \u00e0 nos sessions. Si vous ne pouvez pas y assister, vous pouvez toujours regarder un webinaire pr\u00e9c\u00e9demment enregistr\u00e9 \u00e0 tout moment.  <a href=\"https:\/\/onedesk.com\/fr\/onedesk-webinar-semaine-cette-semaine\/\"><a href=\"https:\/\/onedesk.com\/fr\/onedesk-webinar-semaine-cette-semaine\/\">Va ici.<\/a><\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9ed22cb elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9ed22cb\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-231ea76\" data-id=\"231ea76\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8251f94 elementor-widget elementor-widget-heading\" data-id=\"8251f94\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Regarder une vid\u00e9o ou lire un article de blog qui couvre une fonctionnalit\u00e9 sp\u00e9cifique<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-07e6bf7 elementor-widget elementor-widget-text-editor\" data-id=\"07e6bf7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Si vous souhaitez approfondir une fonctionnalit\u00e9 sp\u00e9cifique de OneDesk, nous avons cr\u00e9\u00e9 un certain nombre de vid\u00e9os qui couvrent tous les aspects de OneDesk. Si vous \u00eates plut\u00f4t un lecteur, voyez si notre s\u00e9rie de blogs d\u00e9taill\u00e9s couvre ce que vous recherchez. Si vous ne voyez pas la vid\u00e9o ou l&#8217;article que vous recherchez, demandez-nous et nous en cr\u00e9erons un pour vous. <a href=\"https:\/\/onedesk.com\/fr\/guide-video-onedesk\/\">Nos vid\u00e9os<\/a> et <a href=\"https:\/\/onedesk.com\/fr\/blog\/\">nos articles de blog<\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-94a72a6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"94a72a6\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-61c774e\" data-id=\"61c774e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f1c9f92 elementor-widget elementor-widget-heading\" data-id=\"f1c9f92\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Soumettre un ticket ou consultez notre Portail Clients .<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7e9b7d7 elementor-widget elementor-widget-text-editor\" data-id=\"7e9b7d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Sur notre portail, vous pouvez trouver des tickets, des notes de version et des suggestions de fonctionnalit\u00e9s, dont certaines ont \u00e9t\u00e9 r\u00e9solues ou impl\u00e9ment\u00e9es. Vous pouvez publier un commentaire ou soumettre un ticket et nous vous r\u00e9pondrons. Visitez le portail. ou Soumettre un ticket directement .<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a3c5c15 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a3c5c15\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4753dc0\" data-id=\"4753dc0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6b5fbb1 elementor-widget elementor-widget-heading\" data-id=\"6b5fbb1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Discutez avec nous ou Envoyez-nous un email<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f0ae2fb elementor-widget elementor-widget-text-editor\" data-id=\"f0ae2fb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Si vous voulez une r\u00e9ponse \u00e0 une question rapide, le meilleur moyen est parfois de simplement demander. Notre \u00e9quipe d&#8217;assistance est disponible pour r\u00e9pondre \u00e0 vos questions et vous pouvez trouver le widget de chat en direct sur notre site Web et dans l&#8217;application. Cliquez simplement sur la bulle de discussion et nous vous r\u00e9pondrons d\u00e8s que possible. Ou si vous pr\u00e9f\u00e9rez, vous pouvez Envoyez-nous un e-mail .<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c0ef4eb elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c0ef4eb\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1c6c5e5\" data-id=\"1c6c5e5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3cc7efc elementor-widget elementor-widget-heading\" data-id=\"3cc7efc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Engagez-nous pour cr\u00e9er votre compte pour vous.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6c039a9 elementor-widget elementor-widget-text-editor\" data-id=\"6c039a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Si vous avez d\u00e9cid\u00e9 d&#8217;utiliser OneDesk mais que vous n&#8217;avez pas le temps de cr\u00e9er le compte vous-m\u00eame, nous proposons un <a href=\"https:\/\/onedesk.com\/fr\/menu-de-services\/\">menu de services<\/a> pour vous permettre d&#8217;\u00eatre op\u00e9rationnel. Veuillez noter que ce sont des choses que vous pouvez faire vous-m\u00eame et que notre \u00e9quipe de services utilisera les m\u00eames outils \u00e0 votre disposition. Veuillez nous contacter si vous avez besoin d&#8217;informations suppl\u00e9mentaires, ou vous pouvez<a href=\"mailto:hello@onedesk.com\"> demander un devis<\/a> . Les services disponibles couvrent:<\/p>\n<ul>\n<li>Configuration des options d&#8217;administration de votre compte<\/li>\n<li>Consultation ou configuration initiale de la structure de donn\u00e9es (projets, portefeuilles, dossiers), types d&#8217;\u00e9l\u00e9ments, champs personnalis\u00e9s, statuts<\/li>\n<li>Importation d&#8217;utilisateurs et de clients \u00e0 partir de vos fichiers<\/li>\n<li>Importez des tickets, des t\u00e2ches et des projets \u00e0 partir de vos fichiers<\/li>\n<li>Configuration des applications orient\u00e9es client (messager, portail, formulaires Web)<\/li>\n<li>Rapports<\/li>\n<li>Int\u00e9grations<\/li>\n<li>Configuration de l&#8217;authentification unique pour vos utilisateurs<\/li>\n<li>Sessions de formation en ligne<\/li>\n<\/ul>\n<p><a href=\"https:\/\/onedesk.com\/fr\/menu-de-services\/\">Voir le menu des services.<\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3f9bcf67 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3f9bcf67\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-56438a0f\" data-id=\"56438a0f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Options d&#8217;assistance de OneDesk Avez-vous besoin d&#8217;aide pour en savoir plus sur OneDesk ou pour configurer votre compte? Si tel est le cas, nous fournissons une vari\u00e9t\u00e9 de ressources pour vous aider \u00e0 d\u00e9terminer si OneDesk est adapt\u00e9 \u00e0 vos besoins et pour vous aider \u00e0 vous installer. Inscrivez-vous \u00e0 un essai gratuit Il s&#8217;agit [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":37,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-61092","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.8 (Yoast SEO v27.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Options de support OneDesk | Logiciel d&#039;assistance et de gestion de projet<\/title>\n<meta name=\"description\" content=\"OneDesk est un logiciel de support et de gestion de projet dans une seule application. 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