{"id":106180,"date":"2021-06-16T14:59:23","date_gmt":"2021-06-16T14:59:23","guid":{"rendered":"https:\/\/onedesk.com\/nouvelles-fonctionnalites-juin-2021-analytics\/"},"modified":"2021-06-16T14:59:40","modified_gmt":"2021-06-16T14:59:40","slug":"nouvelles-fonctionnalites-juin-2021-analytics","status":"publish","type":"post","link":"https:\/\/onedesk.com\/fr\/nouvelles-fonctionnalites-juin-2021-analytics\/","title":{"rendered":"Nouvelles fonctionnalit\u00e9s &#8211; Juin 2021 &#8211; Analytics"},"content":{"rendered":"<h2>Application d&#8217;analyse (b\u00eata)<\/h2>\n<p>La version de juin 2021 de OneDesk introduit une nouvelle application (en version b\u00eata) pour centraliser les statistiques sur vos tickets, t\u00e2ches et projets. Nous appelons cette nouvelle application \u00ab&nbsp;Analytics&nbsp;\u00bb.<\/p>\n<p>Situ\u00e9e sous l&#8217;ic\u00f4ne \u00ab&nbsp;Plus d&#8217;applications&nbsp;\u00bb dans le coin inf\u00e9rieur gauche, l&#8217;application Analytics rassemble des rapports et des activit\u00e9s et introduit une nouvelle section appel\u00e9e \u00ab&nbsp;Graphiques&nbsp;\u00bb.<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/06\/graphs.png\" alt=\"Analytics Chart\" width=\"1080\" height=\"544\" class=\"alignnone size-full wp-image-106170\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/06\/graphs.png 1080w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/06\/graphs-300x151.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/06\/graphs-1024x516.png 1024w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/06\/graphs-768x387.png 768w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/06\/graphs-596x300.png 596w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/06\/graphs-255x128.png 255w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/06\/graphs-159x80.png 159w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/06\/graphs-79x40.png 79w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/06\/graphs-480x242.png 480w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/06\/graphs-500x252.png 500w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/06\/graphs-750x378.png 750w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/06\/graphs-360x181.png 360w\" sizes=\"(max-width: 1080px) 100vw, 1080px\" \/><\/p>\n<p>Voici quelques points saillants de la nouvelle application Charts.<\/p>\n<ul style=\"list-style-position: outside;\">\n<li>7 pages de graphiques couvrant les tickets, les t\u00e2ches et d&#8217;autres \u00e9l\u00e9ments<\/li>\n<li>56 graphiques et sous-graphiques diff\u00e9rents<\/li>\n<li>Filtrage puissant par attribut et plage de dates pour vous donner la vue des donn\u00e9es dont vous avez besoin<\/li>\n<li>Plus de graphiques et d&#8217;am\u00e9liorations \u00e0 venir, alors faites-nous savoir ce que vous voulez voir<\/li>\n<\/ul>\n<p><\/br><\/p>\n<h2>Nouveau mod\u00e8le de tarification<\/h2>\n<p>Avec cette version, nous d\u00e9ployons un nouveau mod\u00e8le de tarification. D\u00e9sormais, vous n&#8217;avez plus besoin de s\u00e9lectionner un forfait avec un nombre d\u00e9fini d&#8217;utilisateurs, mais vous pouvez \u00e0 la place obtenir le nombre exact de licences utilisateur dont vous avez besoin. Les remises sont toujours disponibles lorsque vous payez annuellement \u00e0 l&#8217;avance, mais les remises sur quantit\u00e9 sont pass\u00e9es \u00e0 un mod\u00e8le de tarification forfaitaire par utilisateur. Les clients existants b\u00e9n\u00e9ficient de droits acquis sur leurs plans actuels, de sorte que votre prix ne changera pas \u00e0 moins que vous n&#8217;abandonniez votre plan actuel. Si vous avez des pr\u00e9occupations, veuillez nous contacter. Nous veillerons \u00e0 ce que vous soyez trait\u00e9 \u00e9quitablement.<\/p>\n<p><\/br><\/p>\n<h2>Autres fonctionnalit\u00e9s et am\u00e9liorations<\/h2>\n<ul style=\"list-style-position: outside;\">\n<li><a href=\"https:\/\/onedesk.com\/integrate-with-onedesk\/joomla\/\">Nouveau plugin Joomla<\/a> vous permet d&#8217;ajouter facilement OneDesk \u00e0 votre site Web Joomla<\/li>\n<li>Un nouveau bouton Fermer sur le widget de chat<\/li>\n<li>La possibilit\u00e9 d&#8217;ajouter une image d&#8217;avatar pour remplacer l&#8217;initiale de l&#8217;\u00e9quipe<\/li>\n<li>Les organisations et \u00e9quipes clientes peuvent d\u00e9sormais \u00eatre trouv\u00e9es \u00e0 l&#8217;aide de la recherche globale, vous pouvez \u00e9galement rechercher des projets par ID<\/li>\n<li>Appuyer sur la touche \u00ab&nbsp;entr\u00e9e&nbsp;\u00bb enverra le message dans le widget de discussion destin\u00e9 au client<\/li>\n<li>plus plus de 120 corrections de bugs et am\u00e9liorations.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Application d&#8217;analyse (b\u00eata) La version de juin 2021 de OneDesk introduit une nouvelle application (en version b\u00eata) pour centraliser les statistiques sur vos tickets, t\u00e2ches et projets. Nous appelons cette nouvelle application \u00ab&nbsp;Analytics&nbsp;\u00bb. Situ\u00e9e sous l&#8217;ic\u00f4ne \u00ab&nbsp;Plus d&#8217;applications&nbsp;\u00bb dans le coin inf\u00e9rieur gauche, l&#8217;application Analytics rassemble des rapports et des activit\u00e9s et introduit une nouvelle [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_wpcom_ai_launchpad_first_post":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[9426],"tags":[],"class_list":["post-106180","post","type-post","status-publish","format-standard","hentry","category-3-notes-de-version"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.1 (Yoast SEO v28.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Notes de version juin 2021 | Application d&#039;analyse | Application logicielle OneDesk<\/title>\n<meta name=\"description\" content=\"Voici les notes de publication de OneDesk pour juin 2021. 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