{"id":69996,"date":"2021-03-15T14:56:29","date_gmt":"2021-03-15T14:56:29","guid":{"rendered":"https:\/\/onedesk.com\/automatiser-vos-projets-avec-onedesk\/"},"modified":"2021-03-16T20:03:05","modified_gmt":"2021-03-16T20:03:05","slug":"automatiser-vos-projets-avec-onedesk","status":"publish","type":"post","link":"https:\/\/onedesk.com\/fr\/automatiser-vos-projets-avec-onedesk\/","title":{"rendered":"Automatiser vos projets avec OneDesk"},"content":{"rendered":"

Si vous \u00eates d\u00e9j\u00e0 un utilisateur de OneDesk, vous connaissez sans aucun doute notre puissant moteur d’automatisation des flux de travail. Eh bien, avec la derni\u00e8re version, il est devenu encore plus puissant!<\/p>\n

OneDesk a depuis longtemps la capacit\u00e9 d’agir automatiquement sur les tickets et les t\u00e2ches chaque fois que des \u00e9v\u00e9nements se produisent dans le syst\u00e8me. Notre moteur de r\u00e8gles facile \u00e0 utiliser vous permet de d\u00e9finir quels \u00e9v\u00e9nements, sur quels \u00e9l\u00e9ments d\u00e9clenchent quelles actions. Cela a permis \u00e0 nos clients d’\u00e9conomiser des heures de travail incalculables. La nouvelle version \u00e9tend cette fonctionnalit\u00e9 encore plus loin en introduisant des automatisations non seulement sur les \u00e9l\u00e9ments des projets, mais sur les projets eux-m\u00eames.<\/p>\n

Cela fonctionne de la m\u00eame mani\u00e8re que le automatisations que vous connaissez d\u00e9j\u00e0<\/a> , donc si vous connaissez notre syst\u00e8me, vous pouvez simplement vous lancer et commencer. Pour ceux d’entre vous qui d\u00e9couvrent OneDesk, je vous recommande de commencer par lire cet article en premier.<\/p>\n

Voici les nouveaut\u00e9s lors de l’automatisation de projets.<\/p>\n

O\u00f9 le faire:<\/h3>\n

Vous pouvez trouver le service d’automatisation de projets sous
\nAdministration> Projets> Automatisations de flux de travail<\/strong>
\nIci, vous pouvez cr\u00e9er de nouvelles automatisations, modifier, d\u00e9sactiver ou supprimer celles existantes. Pour afficher les automatisations d\u00e9sactiv\u00e9es, assurez-vous que le commutateur est correctement bascul\u00e9.<\/p>\n

Nouveaux filtres<\/h3>\n

Tous nos filtres de projet sont disponibles ici. Cela vous permet d’affiner les effets de l’automatisation par type de projet, statut, auteur, propri\u00e9t\u00e9 personnalis\u00e9e, etc.
\n\"filter<\/p>\n

Nouveaux \u00e9v\u00e9nements d\u00e9clencheurs<\/h3>\n

Lorsqu’un \u00e9v\u00e9nement d\u00e9clencheur se produit sur vos projets de filtres, les actions seront appliqu\u00e9es. Les plus populaires d’entre eux sont l’\u00e9v\u00e9nement de cr\u00e9ation de projet, le changement de statut, l’ajout d’un nouveau message ou simplement selon un calendrier pr\u00e9d\u00e9fini. Cependant, OneDesk prend en charge les \u00e9v\u00e9nements bas\u00e9s sur de nombreuses autres modifications de propri\u00e9t\u00e9, notamment le% achev\u00e9, les portefeuilles, les pi\u00e8ces jointes, les champs personnalis\u00e9s, la date d’\u00e9ch\u00e9ance, etc.
\n\"automatisation<\/p>\n

Nouvelles actions<\/h3>\n

Vous pouvez bien s\u00fbr s\u00e9lectionner une ou plusieurs actions \u00e0 entreprendre sur les projets filtr\u00e9s, lorsque l’\u00e9v\u00e9nement d\u00e9clencheur se produit. Les actions courantes incluent l’envoi d’e-mails, la publication de messages, le d\u00e9placement vers des portefeuilles, l’archivage ou la modification de fichiers personnalis\u00e9s, mais il y en a plus.
\n\"automatisation<\/p>\n

 <\/p>\n

Que pouvez-vous faire avec ces automatisations de projet?<\/h3>\n

Il y a beaucoup de choses que vous pouvez automatiser sur des projets, mais voici quelques id\u00e9es pour vous aider \u00e0 d\u00e9marrer:<\/p>\n

1) Ajouter automatiquement une \u00e9quipe de followers lors de la cr\u00e9ation d’un nouveau projet d’un certain type.<\/strong>
\n\"Attribuer<\/p>\n

2) Archiver automatiquement un projet (ou le d\u00e9sarchiver) lorsque l’\u00e9tat passe \u00e0 une valeur sp\u00e9cifi\u00e9e.<\/strong>
\n\"archiver<\/p>\n

3) Publiez automatiquement un message \u00e0 tous les abonn\u00e9s lorsque l’\u00e9tat du projet change.<\/strong>
\n\"notifications<\/p>\n

4) Informez les utilisateurs lorsqu’une nouvelle pi\u00e8ce jointe est ajout\u00e9e<\/strong>
\n\"notifications<\/p>\n

Avez-vous d’autres choses que vous aimeriez pouvoir automatiser sur vos projets? Faites le nous savoir.<\/p>\n","protected":false},"excerpt":{"rendered":"

Si vous \u00eates d\u00e9j\u00e0 un utilisateur de OneDesk, vous connaissez sans aucun doute notre puissant moteur d’automatisation des flux de travail. Eh bien, avec la derni\u00e8re version, il est devenu encore plus puissant! OneDesk a depuis longtemps la capacit\u00e9 d’agir automatiquement sur les tickets et les t\u00e2ches chaque fois que des \u00e9v\u00e9nements se produisent dans […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":"","jetpack_post_was_ever_published":false},"categories":[9425,9428],"tags":[],"class_list":["post-69996","post","type-post","status-publish","format-standard","hentry","category-1-comment-utiliser-onedesk","category-7-laboratoire-de-gestion-de-projet"],"yoast_head":"\nAutomatisez vos projets avec OneDesk | Application d'assistance et de gestion de projet<\/title>\n<meta name=\"description\" content=\"OneDesk est une solution logicielle compl\u00e8te de support technique et de gestion de projet. 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