{"id":70017,"date":"2021-03-15T15:00:16","date_gmt":"2021-03-15T15:00:16","guid":{"rendered":"https:\/\/onedesk.com\/creation-de-formulaires-web-personnalisation-integration\/"},"modified":"2021-03-16T20:41:47","modified_gmt":"2021-03-16T20:41:47","slug":"creation-de-formulaires-web-personnalisation-integration","status":"publish","type":"post","link":"https:\/\/onedesk.com\/fr\/creation-de-formulaires-web-personnalisation-integration\/","title":{"rendered":"Webforms: Creation, Customization &amp; Embedding"},"content":{"rendered":"<h2><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter wp-image-60072\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/Temp-1.png\" alt=\"Webforms: Creation, Customization &amp; Embedding\" width=\"644\" height=\"312\"><\/h2>\n<h2><span style=\"font-weight: 400;\">Que sont les formulaires Web?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Les formulaires Web sont utilis\u00e9s pour collecter des informations aupr\u00e8s de vos clients et les traduire en \u00e9l\u00e9ments dans OneDesk. Gr\u00e2ce aux formulaires Web, vous permettez \u00e0 vos clients de cr\u00e9er diff\u00e9rents types d&#8217;\u00e9l\u00e9ments dans l&#8217;application OneDesk. Vous pouvez cr\u00e9er un formulaire Web pour chaque type d&#8217;\u00e9l\u00e9ment (par exemple, un ticket, une t\u00e2che, un bogue, un rapport d&#8217;erreur, etc.) que vous avez activ\u00e9. <\/span><\/p>\n<h2 style=\"text-align: left;\"><span style=\"font-weight: 400;\">Types d&#8217;articles<\/span><\/h2>\n<p style=\"text-align: left;\">Dans OneDesk, vous pouvez avoir jusqu&#8217;\u00e0 10 types de tickets diff\u00e9rents, 10 types de t\u00e2ches diff\u00e9rents et 10 types de fonctionnalit\u00e9s diff\u00e9rents. Pour chacun de ces 30 types, vous pouvez cr\u00e9er un formulaire Web unique. Pour activer diff\u00e9rents types d&#8217;\u00e9l\u00e9ments, acc\u00e9dez \u00e0 votre application de tickets ou application de t\u00e2che dans votre section administrative et activez-les \u00e0 partir de la liste sup\u00e9rieure.<\/p>\n<p style=\"text-align: center;\">\n<iframe src=\"https:\/\/www.youtube.com\/embed\/ZB7PvoUfpuk\" width=\"760\" height=\"515\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<h2><span style=\"font-weight: 400;\">Les champs personnalis\u00e9s<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">OneDesk vous permet de<a href=\"\/?p=44936\"> modifier les propri\u00e9t\u00e9s du champ personnalis\u00e9<\/a> qui sont collect\u00e9es sur chaque formulaire Web. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Par exemple:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Dans un formulaire Web, vous pouvez demander \u00e0 vos clients de soumettre<\/span><b> des billets<\/b><span style=\"font-weight: 400;\"> et demandez les informations suivantes:<\/span> <\/p>\n<ol>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Mati\u00e8re<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">La description<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Priorit\u00e9 des billets<\/span><\/li>\n<\/ol>\n<p><img decoding=\"async\" class=\"alignnone wp-image-60052\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/TicketWebform.png\" alt=\"Create a new ticket\" width=\"400\" height=\"339\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/TicketWebform.png 532w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/TicketWebform-300x254.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/TicketWebform-354x300.png 354w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/TicketWebform-255x216.png 255w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/TicketWebform-94x80.png 94w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/TicketWebform-47x40.png 47w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/TicketWebform-480x407.png 480w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/TicketWebform-500x424.png 500w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/TicketWebform-360x305.png 360w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Dans un autre formulaire Web, vous pouvez collecter<\/span><b> rapports d&#8217;erreurs<\/b><span style=\"font-weight: 400;\"> et demandez les informations suivantes:<\/span> <\/p>\n<ol>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Mati\u00e8re<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Code d&#8217;erreur<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Capture d&#8217;\u00e9cran de l&#8217;erreur<\/span><\/li>\n<\/ol>\n<p><img decoding=\"async\" class=\"alignnone wp-image-60051\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/ErrorReport.png\" alt=\"Create a new error report\" width=\"400\" height=\"343\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/ErrorReport.png 526w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/ErrorReport-300x257.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/ErrorReport-350x300.png 350w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/ErrorReport-255x219.png 255w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/ErrorReport-93x80.png 93w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/ErrorReport-47x40.png 47w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/ErrorReport-480x412.png 480w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/ErrorReport-500x429.png 500w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/ErrorReport-360x309.png 360w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/><\/p>\n<h2><span style=\"font-weight: 400;\">Comment cr\u00e9er un formulaire Web<\/span><\/h2>\n<p><strong>\u00c9tape 1:<\/strong> Clique le<strong> Plus d&#8217;applications<\/strong> ic\u00f4ne en bas \u00e0 gauche de l&#8217;application OneDesk.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-60039 size-full\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/GP1.png\" alt=\"More applications\" width=\"250\" height=\"250\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/GP1.png 250w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/GP1-150x150.png 150w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/GP1-80x80.png 80w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/GP1-40x40.png 40w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/GP1-60x60.png 60w\" sizes=\"(max-width: 250px) 100vw, 250px\" \/><\/p>\n<p><strong>\u00c9tape 2:<\/strong> Clique le<strong> dent<\/strong> ic\u00f4ne pour acc\u00e9der \u00e0 la section d&#8217;administration.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-60040 size-full\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/GP2.png\" alt=\"Administration\" width=\"250\" height=\"250\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/GP2.png 250w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/GP2-150x150.png 150w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/GP2-80x80.png 80w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/GP2-40x40.png 40w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/GP2-60x60.png 60w\" sizes=\"(max-width: 250px) 100vw, 250px\" \/><\/p>\n<p><strong>\u00c9tape 3:<\/strong> Cliquez sur<strong> Formulaires Web<\/strong> dans la liste des applications.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-60053 size-full\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/03.png\" alt=\"Webforms: Configure\" width=\"250\" height=\"250\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/03.png 250w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/03-150x150.png 150w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/03-80x80.png 80w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/03-40x40.png 40w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/03-60x60.png 60w\" sizes=\"(max-width: 250px) 100vw, 250px\" \/><\/p>\n<p><strong>\u00c9tape 4:<\/strong> Dans &#8220;S\u00e9lectionnez un type pour cr\u00e9er un formulaire Web&#8221;, choisissez le type d&#8217;\u00e9l\u00e9ment que votre formulaire Web cr\u00e9era dans OneDesk.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-60054 size-full\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/04-1.png\" alt=\"Select ticket\" width=\"250\" height=\"250\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/04-1.png 250w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/04-1-150x150.png 150w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/04-1-80x80.png 80w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/04-1-40x40.png 40w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/04-1-60x60.png 60w\" sizes=\"(max-width: 250px) 100vw, 250px\" \/><\/p>\n<p><strong>\u00c9tape 5:<\/strong> Cliquez sur<strong> Cr\u00e9er un formulaire Web<\/strong> .<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-60055 size-full\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/05.png\" alt=\"Create webform\" width=\"250\" height=\"250\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/05.png 250w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/05-150x150.png 150w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/05-80x80.png 80w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/05-40x40.png 40w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/05-60x60.png 60w\" sizes=\"(max-width: 250px) 100vw, 250px\" \/><\/p>\n<h2><span style=\"font-weight: 400;\">Personnalisation du formulaire Web<\/span><\/h2>\n<p>Dans votre formulaire Web, vous pouvez modifier le titre et le sous-titre du formulaire. Vous pouvez \u00e9galement ajouter et supprimer des propri\u00e9t\u00e9s du formulaire et rendre les propri\u00e9t\u00e9s obligatoires ou non. Vous pouvez ajouter des propri\u00e9t\u00e9s en cliquant sur<strong> Ajouter une autre propri\u00e9t\u00e9 au formulaire Web<\/strong> au fond.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-60056\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/Form.png\" alt=\"Webform customization\" width=\"581\" height=\"377\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/Form.png 858w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/Form-300x195.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/Form-768x499.png 768w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/Form-462x300.png 462w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/Form-255x166.png 255w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/Form-123x80.png 123w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/Form-62x40.png 62w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/Form-480x312.png 480w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/Form-500x325.png 500w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/Form-750x487.png 750w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/Form-360x234.png 360w\" sizes=\"(max-width: 581px) 100vw, 581px\" \/><\/p>\n<h2><span style=\"font-weight: 400;\">Comment autoriser les clients \u00e0 soumettre des \u00e9l\u00e9ments \u00e0 des projets<\/span><\/h2>\n<p>Vous pouvez autoriser vos clients \u00e0 soumettre des \u00e9l\u00e9ments directement dans vos projets dans OneDesk. Vous pouvez choisir les projets auxquels ils soumettent sur chaque formulaire et leur donner acc\u00e8s uniquement aux projets que vous s\u00e9lectionnez. Pour activer ceci:<\/p>\n<p><strong>\u00c9tape 1:<\/strong> Cliquez sur<strong> Ajouter une autre propri\u00e9t\u00e9 au formulaire Web<\/strong> au bas du formulaire Web que vous s\u00e9lectionnez.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-60088 size-full\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/10-1.png\" alt=\"Add another property to the webform\" width=\"250\" height=\"250\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/10-1.png 250w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/10-1-150x150.png 150w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/10-1-80x80.png 80w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/10-1-40x40.png 40w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/10-1-60x60.png 60w\" sizes=\"(max-width: 250px) 100vw, 250px\" \/><\/p>\n<p><strong>\u00c9tape 2:<\/strong> S\u00e9lectionner<strong> Projet<\/strong> parmi les options.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-60089 size-full\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/11-1.png\" alt=\"Select Project\" width=\"250\" height=\"250\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/11-1.png 250w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/11-1-150x150.png 150w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/11-1-80x80.png 80w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/11-1-40x40.png 40w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/11-1-60x60.png 60w\" sizes=\"(max-width: 250px) 100vw, 250px\" \/><\/p>\n<p><strong>\u00c9tape 3:<\/strong> S\u00e9lectionnez &#8220;Seuls les projets suivis par les visiteurs&#8221; pour permettre \u00e0 vos clients de soumettre UNIQUEMENT leurs articles au (x) projet (s) qu&#8217;ils suivent. S\u00e9lectionnez &#8220;projets s\u00e9lectionn\u00e9s&#8221; si vous souhaitez choisir les projets auxquels vous autorisez vos clients \u00e0 soumettre des articles. Clique le<strong> Ajouter<\/strong> bouton pour choisir dans votre liste de projets.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-60090 size-full\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/12-1.png\" alt=\"Selected projects\" width=\"250\" height=\"250\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/12-1.png 250w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/12-1-150x150.png 150w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/12-1-80x80.png 80w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/12-1-40x40.png 40w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/12-1-60x60.png 60w\" sizes=\"(max-width: 250px) 100vw, 250px\" \/><\/p>\n<p>Vous pouvez pr\u00e9visualiser le formulaire Web pour voir \u00e0 quoi ressemble votre nouvelle option pour vos clients.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-60091 size-full\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/13-1.png\" alt=\"Sample project 1\" width=\"250\" height=\"250\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/13-1.png 250w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/13-1-150x150.png 150w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/13-1-80x80.png 80w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/13-1-40x40.png 40w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/13-1-60x60.png 60w\" sizes=\"(max-width: 250px) 100vw, 250px\" \/><\/p>\n<h2><span style=\"font-weight: 400;\">Comment int\u00e9grer un formulaire Web sur le portail client<\/span><\/h2>\n<p>Pour int\u00e9grer un formulaire Web \u00e0 un portail client:<\/p>\n<p><strong>\u00c9tape 1:<\/strong> Clique sur le<strong> Ajouter<\/strong> bouton sous &#8220;O\u00f9 ce formulaire Web est-il utilis\u00e9?&#8221;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-60057 size-full\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/07-1.png\" alt=\"Add webform\" width=\"250\" height=\"250\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/07-1.png 250w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/07-1-150x150.png 150w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/07-1-80x80.png 80w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/07-1-40x40.png 40w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/07-1-60x60.png 60w\" sizes=\"(max-width: 250px) 100vw, 250px\" \/><\/p>\n<p><strong>\u00c9tape 2:<\/strong> S\u00e9lectionnez le portail dans lequel vous souhaitez que le formulaire apparaisse.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-60058\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/08-1.png\" alt=\"Select portal\" width=\"379\" height=\"236\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/08-1.png 401w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/08-1-300x187.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/08-1-255x159.png 255w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/08-1-128x80.png 128w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/08-1-64x40.png 64w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/08-1-360x224.png 360w\" sizes=\"(max-width: 379px) 100vw, 379px\" \/><\/p>\n<h2><span style=\"font-weight: 400;\">Comment mettre un formulaire Web sur un site Web<\/span><\/h2>\n<p>Pour int\u00e9grer votre formulaire Web directement sur votre site, vous devrez identifier l&#8217;URL du formulaire Web et l&#8217;ins\u00e9rer dans le code ci-dessous. Suivez ces \u00e9tapes pour trouver l&#8217;URL de votre formulaire Web:<\/p>\n<p><strong>\u00c9tape 1:<\/strong> Clique le<strong> Plus d&#8217;applications<\/strong> ic\u00f4ne en bas \u00e0 gauche de l&#8217;application OneDesk.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-60039 size-full\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/GP1.png\" alt=\"More applications\" width=\"250\" height=\"250\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/GP1.png 250w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/GP1-150x150.png 150w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/GP1-80x80.png 80w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/GP1-40x40.png 40w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/GP1-60x60.png 60w\" sizes=\"(max-width: 250px) 100vw, 250px\" \/><\/p>\n<p><strong>\u00c9tape 2:<\/strong> Clique le<strong> dent<\/strong> ic\u00f4ne pour acc\u00e9der \u00e0 la section d&#8217;administration.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-60040 size-full\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/GP2.png\" alt=\"Administration\" width=\"250\" height=\"250\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/GP2.png 250w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/GP2-150x150.png 150w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/GP2-80x80.png 80w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/GP2-40x40.png 40w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/GP2-60x60.png 60w\" sizes=\"(max-width: 250px) 100vw, 250px\" \/><\/p>\n<p><strong>\u00c9tape 3:<\/strong> Cliquez sur<strong> Formulaires Web<\/strong> dans la liste des applications.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-60053 size-full\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/03.png\" alt=\"Webforms: Configure\" width=\"250\" height=\"250\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/03.png 250w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/03-150x150.png 150w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/03-80x80.png 80w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/03-40x40.png 40w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/03-60x60.png 60w\" sizes=\"(max-width: 250px) 100vw, 250px\" \/><\/p>\n<p><strong>\u00c9tape 4:<\/strong> Clique le<strong> Aper\u00e7u<\/strong> \u00e0 c\u00f4t\u00e9 du formulaire Web que vous souhaitez int\u00e9grer \u00e0 votre site.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-60063\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/09-1.png\" alt=\"Preview webform\" width=\"250\" height=\"250\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/09-1.png 387w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/09-1-300x300.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/09-1-150x150.png 150w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/09-1-255x255.png 255w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/09-1-80x80.png 80w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/09-1-40x40.png 40w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/09-1-60x60.png 60w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/09-1-360x360.png 360w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/09-1-380x380.png 380w\" sizes=\"(max-width: 250px) 100vw, 250px\" \/><\/p>\n<p><strong>\u00c9tape 5:<\/strong> Copiez l&#8217;URL de la fen\u00eatre d&#8217;aper\u00e7u et collez-la dans le code HTML ci-dessous. Voici le code que vous utiliserez sur votre site:<\/p>\n<p><span class=\"tagnamecolor\"><span class=\"tagcolor\">&lt;<\/span>iframe<span class=\"attributecolor\"> src<span class=\"attributevaluecolor\">= &#8220;<strong> INS\u00c9RER L&#8217;URL ICI<\/strong> &#8220;<\/span><\/span><span class=\"tagcolor\">&gt;<\/span><\/span><span class=\"tagnamecolor\"><span class=\"tagcolor\">&lt;<\/span>\/ iframe<span class=\"tagcolor\">&gt;<\/span><\/span><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Que sont les formulaires Web? Les formulaires Web sont utilis\u00e9s pour collecter des informations aupr\u00e8s de vos clients et les traduire en \u00e9l\u00e9ments dans OneDesk. Gr\u00e2ce aux formulaires Web, vous permettez \u00e0 vos clients de cr\u00e9er diff\u00e9rents types d&#8217;\u00e9l\u00e9ments dans l&#8217;application OneDesk. Vous pouvez cr\u00e9er un formulaire Web pour chaque type d&#8217;\u00e9l\u00e9ment (par exemple, un [&hellip;]<\/p>\n","protected":false},"author":27,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_wpcom_ai_launchpad_first_post":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[9425],"tags":[],"class_list":["post-70017","post","type-post","status-publish","format-standard","hentry","category-1-comment-utiliser-onedesk"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.9 (Yoast SEO v27.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Formulaires Web: cr\u00e9ation, personnalisation et int\u00e9gration | Application logicielle OneDesk<\/title>\n<meta name=\"description\" content=\"OneDesk est un logiciel de helpdesk et de gestion de projet. 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