{"id":70296,"date":"2021-03-16T18:37:09","date_gmt":"2021-03-16T18:37:09","guid":{"rendered":"https:\/\/onedesk.com\/onedesk-la-version-de-janvier-2019\/"},"modified":"2021-03-16T18:37:09","modified_gmt":"2021-03-16T18:37:09","slug":"onedesk-la-version-de-janvier-2019","status":"publish","type":"post","link":"https:\/\/onedesk.com\/fr\/onedesk-la-version-de-janvier-2019\/","title":{"rendered":"OneDesk &#8211; La version de janvier 2019"},"content":{"rendered":"<p>Nous travaillons sur de nouvelles fonctionnalit\u00e9s majeures pour OneDesk, mais entre-temps, nous avons publi\u00e9 une s\u00e9rie de mises \u00e0 jour mineures. Les principaux objectifs de ces mises \u00e0 jour sont d&#8217;ajouter des am\u00e9liorations mineures de convivialit\u00e9, de petites fonctionnalit\u00e9s et, bien s\u00fbr, de corriger les bogues. Comme c&#8217;est une nouvelle ann\u00e9e, j&#8217;ai pens\u00e9 que nous devrions faire un post de r\u00e9capitulation qui r\u00e9sume ces changements pour peut-\u00eatre vous faire prendre conscience de certaines petites fonctionnalit\u00e9s plus r\u00e9centes. Par cons\u00e9quent, ce message sera une sorte de liste de blanchisserie. Alors sans plus tarder:<\/p>\n<ul>\n<li><strong>Les vues standard sont d\u00e9sormais affich\u00e9es sous forme de liste.<\/strong> Les vues qui \u00e9taient auparavant affich\u00e9es dans une barre horizontale sont maintenant affich\u00e9es sous forme de liste verticale.<\/li>\n<li><strong>Nouveaux champs de recherche dans les listes d\u00e9roulantes des utilisateurs, des clients et des projets.<\/strong> \u00c9tant donn\u00e9 que beaucoup de nos clients ont de longues listes d&#8217;utilisateurs, de clients et de projets, nous avons ajout\u00e9 un champ de recherche en haut de ces listes d\u00e9roulantes pour les aider \u00e0 trouver ce qu&#8217;ils recherchent.<\/li>\n<li><strong>Annuler la suppression de l&#8217;\u00e9l\u00e9ment.<\/strong> Maintenant, une fois que vous supprimez un \u00e9l\u00e9ment, vous disposez d&#8217;un certain temps pour restaurer cet \u00e9l\u00e9ment avant qu&#8217;il ne soit d\u00e9finitivement supprim\u00e9.<\/li>\n<li><strong>Lien sur l&#8217;ID de l&#8217;article.<\/strong> Si vous souhaitez fournir \u00e0 un coll\u00e8gue un lien direct vers un \u00e9l\u00e9ment, vous pouvez d\u00e9sormais obtenir facilement ce lien en survolant l&#8217;ID de l&#8217;\u00e9l\u00e9ment dans le panneau des d\u00e9tails et en cliquant sur &#8220;Copier le lien de l&#8217;\u00e9l\u00e9ment&#8221;.<\/li>\n<li><strong>Suppression du client.<\/strong> Avant, vous ne pouviez d\u00e9sactiver que des clients, mais vous pouvez d\u00e9sormais les supprimer compl\u00e8tement.<\/li>\n<li><strong>Affectez une \u00e9quipe \u00e0 l&#8217;aide d&#8217;automatisations de flux de travail.<\/strong> Si vous souhaitez que tous les billets entrants soient automatiquement attribu\u00e9s \u00e0 une \u00e9quipe, c&#8217;est maintenant possible! Vous pouvez \u00e9galement annuler l&#8217;attribution d&#8217;\u00e9quipes \u00e0 l&#8217;aide d&#8217;automatisations.<\/li>\n<li><strong>Extension des API pour les workItems, les feuilles de temps et les champs personnalis\u00e9s.<\/strong> Voir <a href=\"https:\/\/onedesk.com\/dev\">https:\/\/onedesk.com\/dev<\/a> pour plus de d\u00e9tails<\/li>\n<li><strong>Modification de la vue non enregistr\u00e9e.<\/strong> Si vous n&#8217;\u00eates pas satisfait d&#8217;une vue non enregistr\u00e9e, vous pouvez cliquer sur l&#8217;ic\u00f4ne de modification et apporter d&#8217;autres modifications avant de l&#8217;enregistrer.<\/li>\n<li><strong>Ins\u00e9rez l&#8217;image dans les d\u00e9tails de l&#8217;article.<\/strong> L&#8217;\u00e9diteur de texte enrichi a une nouvelle ic\u00f4ne dans la barre d&#8217;outils que vous pouvez utiliser pour ins\u00e9rer des images.<\/li>\n<li><strong>Ajout d&#8217;une propri\u00e9t\u00e9 de type facturable aux feuilles de temps.<\/strong> Vous pouvez d\u00e9sormais marquer une feuille de temps comme facturable ou non facturable. Modifiez le param\u00e8tre par d\u00e9faut pour cela dans Administration.<\/li>\n<li><strong>Afficher les notes de la feuille de temps sur les d\u00e9tails de la feuille de temps.<\/strong> D\u00e9sormais, les notes que vous saisissez lors de la cr\u00e9ation d&#8217;une feuille de temps sont visibles sur son panneau de d\u00e9tail et peuvent \u00eatre ajout\u00e9es en tant que colonne \u00e0 la vue.<\/li>\n<li><strong>Exportation de notes \u00e0 partir de la grille des feuilles de temps.<\/strong> Lorsque vous cliquez sur \u00abexporter cette vue\u00bb dans l&#8217;application des feuilles de temps, toutes les colonnes visibles, y compris la colonne des notes, seront export\u00e9es.<\/li>\n<li><strong>Ajout de la propri\u00e9t\u00e9 du demandeur sur les feuilles de temps.<\/strong> Vous pouvez d\u00e9sormais filtrer et regrouper les feuilles de temps par le demandeur.<\/li>\n<li><strong>Am\u00e9liorations du style des mod\u00e8les d&#8217;e-mails.<\/strong> Nous avons opt\u00e9 pour un look plus moderne et plus \u00e9pur\u00e9. Nous esp\u00e9rons que vous aimez.<\/li>\n<li><strong>Navigation facile vers les \u00e9l\u00e9ments li\u00e9s.<\/strong> Dans la fen\u00eatre contextuelle des \u00e9l\u00e9ments li\u00e9s, vous pouvez maintenant cliquer sur le nom de l&#8217;\u00e9l\u00e9ment pour y acc\u00e9der.<\/li>\n<li><strong>Possibilit\u00e9 de supprimer la marque OneDesk sur les e-mails, le portail client et les formulaires.<\/strong><\/li>\n<li><strong>De nombreuses am\u00e9liorations sur l&#8217;application de rapports.<\/strong> Il y en a trop pour les \u00e9num\u00e9rer.<\/li>\n<li>Plus de 400 corrections de bugs!<\/li>\n<li>\nBonne ann\u00e9e et un grand merci \u00e0 tous nos clients!<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Nous travaillons sur de nouvelles fonctionnalit\u00e9s majeures pour OneDesk, mais entre-temps, nous avons publi\u00e9 une s\u00e9rie de mises \u00e0 jour mineures. Les principaux objectifs de ces mises \u00e0 jour sont d&#8217;ajouter des am\u00e9liorations mineures de convivialit\u00e9, de petites fonctionnalit\u00e9s et, bien s\u00fbr, de corriger les bogues. Comme c&#8217;est une nouvelle ann\u00e9e, j&#8217;ai pens\u00e9 que nous [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":"","jetpack_post_was_ever_published":false},"categories":[9426],"tags":[],"class_list":["post-70296","post","type-post","status-publish","format-standard","hentry","category-3-notes-de-version"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Notes de version janvier 2019 | Nouvelles fonctionnalit\u00e9s et corrections de bogues | OneDesk<\/title>\n<meta name=\"description\" content=\"Cet article se concentre sur les notes de publication de janvier 2019 et toutes les nouvelles fonctionnalit\u00e9s impl\u00e9ment\u00e9es par OneDesk en fonction des demandes les plus courantes.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/onedesk.com\/fr\/onedesk-la-version-de-janvier-2019\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Notes de version janvier 2019 | Nouvelles fonctionnalit\u00e9s et corrections de bogues | OneDesk\" \/>\n<meta property=\"og:description\" content=\"Cet article se concentre sur les notes de publication de janvier 2019 et toutes les nouvelles fonctionnalit\u00e9s impl\u00e9ment\u00e9es par OneDesk en fonction des demandes les plus courantes.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/onedesk.com\/fr\/onedesk-la-version-de-janvier-2019\/\" \/>\n<meta property=\"og:site_name\" content=\"OneDesk\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/OneDeskApp\" \/>\n<meta property=\"article:published_time\" content=\"2021-03-16T18:37:09+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/04\/OneDesk-Logo.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1280\" \/>\n\t<meta property=\"og:image:height\" content=\"800\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Derek\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@OneDeskApp\" \/>\n<meta name=\"twitter:site\" content=\"@OneDeskApp\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Derek\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Notes de version janvier 2019 | Nouvelles fonctionnalit\u00e9s et corrections de bogues | OneDesk","description":"Cet article se concentre sur les notes de publication de janvier 2019 et toutes les nouvelles fonctionnalit\u00e9s impl\u00e9ment\u00e9es par OneDesk en fonction des demandes les plus courantes.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/onedesk.com\/fr\/onedesk-la-version-de-janvier-2019\/","og_locale":"fr_FR","og_type":"article","og_title":"Notes de version janvier 2019 | Nouvelles fonctionnalit\u00e9s et corrections de bogues | OneDesk","og_description":"Cet article se concentre sur les notes de publication de janvier 2019 et toutes les nouvelles fonctionnalit\u00e9s impl\u00e9ment\u00e9es par OneDesk en fonction des demandes les plus courantes.","og_url":"https:\/\/onedesk.com\/fr\/onedesk-la-version-de-janvier-2019\/","og_site_name":"OneDesk","article_publisher":"https:\/\/www.facebook.com\/OneDeskApp","article_published_time":"2021-03-16T18:37:09+00:00","og_image":[{"width":1280,"height":800,"url":"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/04\/OneDesk-Logo.png","type":"image\/png"}],"author":"Derek","twitter_card":"summary_large_image","twitter_creator":"@OneDeskApp","twitter_site":"@OneDeskApp","twitter_misc":{"Written by":"Derek","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":["Article","BlogPosting"],"@id":"https:\/\/onedesk.com\/fr\/onedesk-la-version-de-janvier-2019\/#article","isPartOf":{"@id":"https:\/\/onedesk.com\/fr\/onedesk-la-version-de-janvier-2019\/"},"author":{"name":"Derek","@id":"https:\/\/onedesk.com\/fr\/#\/schema\/person\/b96d8a16f7df9acd63ef76b3d21734cc"},"headline":"OneDesk &#8211; La version de janvier 2019","datePublished":"2021-03-16T18:37:09+00:00","mainEntityOfPage":{"@id":"https:\/\/onedesk.com\/fr\/onedesk-la-version-de-janvier-2019\/"},"wordCount":708,"commentCount":0,"publisher":{"@id":"https:\/\/onedesk.com\/fr\/#organization"},"articleSection":["3. 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