{"id":71464,"date":"2021-03-16T18:57:51","date_gmt":"2021-03-16T18:57:51","guid":{"rendered":"https:\/\/onedesk.com\/comment-activer-la-connexion-unique-pour-les-applications-de-votre-client-dans-onedesk\/"},"modified":"2021-03-16T19:22:10","modified_gmt":"2021-03-16T19:22:10","slug":"comment-activer-la-connexion-unique-pour-les-applications-de-votre-client-dans-onedesk","status":"publish","type":"post","link":"https:\/\/onedesk.com\/fr\/comment-activer-la-connexion-unique-pour-les-applications-de-votre-client-dans-onedesk\/","title":{"rendered":"Comment activer l&#8217;authentification unique pour vos applications client dans OneDesk"},"content":{"rendered":"<p>Vous souhaiterez peut-\u00eatre que vos clients soient automatiquement connect\u00e9s \u00e0 vos applications client OneDesk chaque fois qu&#8217;ils sont sur votre site et authentifi\u00e9s avec vos propres syst\u00e8mes. Cet article vous montrera comment configurer cela en utilisant Azure comme fournisseur d&#8217;identit\u00e9, mais la m\u00eame id\u00e9e s&#8217;appliquera \u00e0 tout fournisseur prenant en charge OpenID Connect.<\/p>\n<h3>Activer et configurer l&#8217;authentification unique pour les clients dans votre compte OneDesk<\/h3>\n<p>Les \u00e9tapes de base pour activer l&#8217;authentification unique pour vos clients dans OneDesk sont les suivantes:<\/p>\n<ul>\n<li>Aller \u00e0: ADMINISTRATION&gt; INT\u00c9GRATIONS&gt; AUTHENTIFICATION UNIQUE<\/li>\n<li>Activez le commutateur &#8220;Activer l&#8217;authentification unique pour les clients&#8221;<\/li>\n<li>Cliquez sur &#8220;Ajouter un enregistrement de client Open ID&#8221;<\/li>\n<li>Remplissez les champs obligatoires pour l&#8217;URI d&#8217;autorisation, l&#8217;URL du jeton, l&#8217;ID client et le secret client.<\/li>\n<li>Utilisez les URL g\u00e9n\u00e9r\u00e9es pour connecter automatiquement vos clients au widget (pour le chat en direct), \u00e0 la base de connaissances ou au portail.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3>Guide \u00e9tape par \u00e9tape \u00e0 l&#8217;aide de Microsoft Azure Active Directory<\/h3>\n<p><strong>1. Ajouter un enregistrement client Open ID<\/strong><\/p>\n<ul>\n<li>Aller \u00e0: ADMINISTRATION&gt; INT\u00c9GRATIONS&gt; AUTHENTIFICATION UNIQUE<\/li>\n<li>Activez l&#8217;authentification unique pour les clients, d\u00e9veloppez \u00abOpenID Connect\u00bb et cliquez sur \u00abAjouter un enregistrement de client Open ID\u00bb.<\/li>\n<\/ul>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/Open-id-client-record.png\" alt=\"open id connect\" width=\"1032\" height=\"690\"><\/p>\n<p><strong>2. Dans Azure, cr\u00e9ez une nouvelle inscription d&#8217;application<\/strong><\/p>\n<ul>\n<li>Dans Azure, ouvrez \u00abAzure Active Directory\u00bb.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/Azure-activve-directory.png\" alt=\"azure active directory\" width=\"1033\" height=\"242\"><\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li>S\u00e9lectionnez \u00abInscriptions d&#8217;application\u00bb et cliquez sur \u00abNouvelle inscription\u00bb.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/Azure-app-registrations.png\" alt=\"app registrations\" width=\"652\" height=\"490\"><\/p>\n<p>Enregistrez l&#8217;application OneDesk en:<\/p>\n<ul>\n<li>en lui donnant un nom: &#8216;OneDesk&#8217;<\/li>\n<li>Ajout de l&#8217;URI de redirection en tant que \u00abhttps:\/\/app.onedesk.com\/sso\/openid\u00bb<\/li>\n<li>cliquez sur &#8216;S&#8217;inscrire&#8217;<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/Azure-register-application.png\" alt=\"url redirect\" width=\"850\" height=\"866\"><\/p>\n<p><strong>3. Cr\u00e9er et copier un secret client <\/strong><\/p>\n<ul>\n<li>Cliquez sur &#8220;Certificats et secrets&#8221;<\/li>\n<li>Cliquez sur &#8220;Nouveau secret client&#8221;<\/li>\n<li>Copiez la cl\u00e9 secr\u00e8te du client dans le champ \u00abClient Secret\u00bb dans OneDesk.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/Azure-client-secret.png\" alt=\"client secret\" width=\"590\" height=\"412\"><\/p>\n<p><strong>4. Copiez le &#8220;ID client&#8221;<\/strong><\/p>\n<ul>\n<li>Dans Azure, dans l&#8217;application nouvellement enregistr\u00e9e (appel\u00e9e \u00abOneDesk\u00bb), copiez l &#8216;\u00abID d&#8217;application (client)\u00bb<\/li>\n<li>Collez-le dans le champ &#8220; ID client &#8221; dans OneDesk<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/Azure-client-id.png\" alt=\"copy client id\" width=\"832\" height=\"448\"><\/p>\n<p><strong>5. Copiez les points de terminaison dans \u00abURI d&#8217;autorisation\u00bb et \u00abURL de jeton\u00bb<\/strong><\/p>\n<ul>\n<li>Dans Azure, dans l&#8217;application nouvellement enregistr\u00e9e (appel\u00e9e \u00abOneDesk\u00bb), cliquez sur le bouton \u00abPoints de terminaison\u00bb.<\/li>\n<li>Copiez le \u00abpoint de terminaison d&#8217;autorisation oAuth 2.0 (v1)\u00bb dans le champ \u00abURI d&#8217;autorisation\u00bb dans OneDesk.<\/li>\n<li>Copiez le \u00abpoint de terminaison du jeton oAuth 2.0 (v1)\u00bb dans le champ \u00abURL du jeton\u00bb dans OneDesk.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/Azure-copy-endpoints.png\" alt=\"endpoints\" width=\"837\" height=\"391\"><\/p>\n<p><strong>6. Voici l&#8217;enregistrement du client OpenID termin\u00e9 dans OneDesk<\/strong><br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/OpenID-connect-customers.png\" alt=\"open id client record\" width=\"943\" height=\"619\"><\/p>\n<p>&nbsp;<\/p>\n<h3>Utilisez les URL fournies pour vous connecter aux applications client de OneDesk<\/h3>\n<p>D\u00e8s que l&#8217;enregistrement est termin\u00e9, OneDesk g\u00e9n\u00e8re une liste d&#8217;URL, une pour chacune de vos applications client. Utilisez l&#8217;URL appropri\u00e9e pour permettre \u00e0 vos clients de se connecter \u00e0 cette application client \u00e0 l&#8217;aide de leurs informations d&#8217;identification Azure Active Directory. Par d\u00e9faut, il y en a 1 pour le widget du site Web (pour le chat en direct et plus), un pour le portail client et un pour la base de connaissances. Utilisez-les si n\u00e9cessaire.<\/p>\n<p>&nbsp;<\/p>\n<h3>Regarder une vid\u00e9o<\/h3>\n<p>Voici une vid\u00e9o qui montre la configuration de l&#8217;authentification unique client dans OneDesk \u00e0 l&#8217;aide de Microsoft Azure Active Directory.<br \/>\n<iframe src=\"https:\/\/www.youtube.com\/embed\/D0adkiXwqVI\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p>N&#8217;h\u00e9sitez pas \u00e0 nous le faire savoir si vous avez des questions.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Vous souhaiterez peut-\u00eatre que vos clients soient automatiquement connect\u00e9s \u00e0 vos applications client OneDesk chaque fois qu&#8217;ils sont sur votre site et authentifi\u00e9s avec vos propres syst\u00e8mes. Cet article vous montrera comment configurer cela en utilisant Azure comme fournisseur d&#8217;identit\u00e9, mais la m\u00eame id\u00e9e s&#8217;appliquera \u00e0 tout fournisseur prenant en charge OpenID Connect. Activer et [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[9425],"tags":[],"class_list":["post-71464","post","type-post","status-publish","format-standard","hentry","category-1-comment-utiliser-onedesk"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.6 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Activation de l&#039;authentification unique pour vos applications client | Comment utiliser OneDesk<\/title>\n<meta name=\"description\" content=\"Cet article explique ce qu&#039;est l&#039;authentification unique (SSO) et comment la configurer sur OneDesk pour permettre \u00e0 vos clients de se connecter avec des informations d&#039;identification.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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