{"id":72632,"date":"2021-03-16T19:23:01","date_gmt":"2021-03-16T19:23:01","guid":{"rendered":"https:\/\/onedesk.com\/changer-le-nom-et-limage-de-votre-bot-in-onedesk\/"},"modified":"2021-03-16T19:23:01","modified_gmt":"2021-03-16T19:23:01","slug":"changer-le-nom-et-limage-de-votre-bot-in-onedesk","status":"publish","type":"post","link":"https:\/\/onedesk.com\/fr\/changer-le-nom-et-limage-de-votre-bot-in-onedesk\/","title":{"rendered":"Changer le nom et l&#8217;image de votre bot dans OneDesk"},"content":{"rendered":"<p>Dans OneDesk, le \u00abbot\u00bb repr\u00e9sente le moteur d&#8217;automatisation qui peut faire des choses pour vous et vous faciliter la vie. Si vous avez pass\u00e9 du temps dans OneDesk, vous avez vu le bot r\u00e9pondre automatiquement aux clients qui soumettent des tickets et r\u00e9pondre aux conversations lorsque vous n&#8217;\u00eates pas disponible. Comme vous pouvez l&#8217;imaginer, les clients aiment ce que le bot peut faire.<\/p>\n<h3>Changer l&#8217;apparence du bot<\/h3>\n<p>Par d\u00e9faut, lorsque vous cr\u00e9ez un nouveau compte dans OneDesk, votre bot s&#8217;appelle &#8220;[Your Company Name] Bot &#8220;et ressemble \u00e0 ceci:<br \/>\n<img decoding=\"async\" class=\"alignnone\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/bot-icon.png\" alt=\"bot icon\" width=\"78\" height=\"76\"><\/p>\n<p>Apr\u00e8s le lancement du bot, nous avons re\u00e7u de nombreuses demandes pour pouvoir changer cette ic\u00f4ne. Comme pour la plupart des demandes populaires, nous nous sommes mis au travail et avons ajout\u00e9 la fonctionnalit\u00e9. Vous pouvez maintenant modifier le nom et l&#8217;image du bot dans votre compte.<\/p>\n<p>Vous pouvez le faire sous:<br \/>\nADMINISTRATION&gt; PREFS DE L&#8217;ENTREPRISE&gt; R\u00c9GLAGES DU BOT<\/p>\n<p>Ici, vous pouvez remplacer l&#8217;image par votre logo ou une image d&#8217;un humain et la renommer.<br \/>\n<img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/bot-settings.png\" alt=\"bot settings\" width=\"523\" height=\"240\"><\/p>\n<p><img decoding=\"async\" class=\"alignnone\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/bot-settings2.png\" alt=\"bot avatar and name\" width=\"503\" height=\"190\"><\/p>\n<p>&nbsp;<\/p>\n<h3>Regardez une vid\u00e9o montrant comment changer l&#8217;image et le nom du bot<\/h3>\n<p><iframe src=\"https:\/\/www.youtube.com\/embed\/D2V3uIXxChY?rel=0\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Dans OneDesk, le \u00abbot\u00bb repr\u00e9sente le moteur d&#8217;automatisation qui peut faire des choses pour vous et vous faciliter la vie. Si vous avez pass\u00e9 du temps dans OneDesk, vous avez vu le bot r\u00e9pondre automatiquement aux clients qui soumettent des tickets et r\u00e9pondre aux conversations lorsque vous n&#8217;\u00eates pas disponible. Comme vous pouvez l&#8217;imaginer, les [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[9425],"tags":[],"class_list":["post-72632","post","type-post","status-publish","format-standard","hentry","category-1-comment-utiliser-onedesk"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.6 (Yoast SEO v27.6) - 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